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HOW-TO: Linking Web and Console Accounts  XML
EA SPORTS Game Face  > Game Face Help and FAQ
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Joined: 09/11/2008 22:15:49
Messages: 3
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ok trying to link to my xbox I have everystep accept when I get to ea.com either its not an option, im stupid and can't find it lol or its realy not there but the option to add an xbox live account im not getting that option if anyone can help please do thanks in advance dimmuslayer.



Joined: 10/29/2011 18:12:03
Messages: 1
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Cant link



Joined: 11/07/2011 11:19:13
Messages: 1
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My xbox wont allow me to download my Gameface. it successfully generated and everything. My gameface from FIFA 11 is my gameface now, and I want to update it and it wont let me. Help??



Joined: 11/09/2011 00:04:55
Messages: 1
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I'm having real problems linking my psn account with my EA account like many others...i made my only psn account with an email address that was only made to be able to sign into playstation network and i never used it for anything else, just discovered that the email address and password becomes invalid after a certain time of not being used which is just great because it's the address associated with my FIFA games infact all EA games ... the email is invalid i can't retrieve it or change the password...i tried password reset and it says email address is invalid. I made a new email and password and set it as my psn sign in details also made a new EA account just yesterday with same email address and cant link the two the email address for my FIFA games in online/EA ACCOUNT SETTINGS is the invalid one and not the new one i made so i can't link the two and upload the game face i created also there's other issues like i can't accept game invites or even connect to friends my old EA account with the invalid email still exists and is linked with my psn persona but obviously i cant validate the email because its invalid lol...been going around in circles for hours now i have no clue how to fix, FIFA 10 servers close forever next month i really want to be able to upload my game face on FIFA 10...please can someone help really starting to stress out



Joined: 11/21/2011 13:46:54
Messages: 4
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Hey

I'm having issues downloading my game face to my 360. it brings up an error message saying "Could not download the selected file at this time. Please try again."

This has occurred for about 5 days of trying now and it's getting pretty frustrating.

Can anyone give me a hand with this?



Joined: 11/22/2011 09:35:00
Messages: 1
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Pyjames91 wrote:Hey

I'm having issues downloading my game face to my 360. it brings up an error message saying "Could not download the selected file at this time. Please try again."

This has occurred for about 5 days of trying now and it's getting pretty frustrating.

Can anyone give me a hand with this?



The same problem for last month!several times ive reload my gameface and still no effect.how can i solve this problem?

Developer
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Joined: 09/09/2009 19:22:37
Messages: 1116
Location: Canada
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svg30rus wrote:
Pyjames91 wrote:Hey

I'm having issues downloading my game face to my 360. it brings up an error message saying "Could not download the selected file at this time. Please try again."

This has occurred for about 5 days of trying now and it's getting pretty frustrating.

Can anyone give me a hand with this?



The same problem for last month!several times ive reload my gameface and still no effect.how can i solve this problem?


Hi there,

could you confirm which game you are trying to download from - I assume FIFA 2012?
[WWW]



Joined: 11/21/2011 13:46:54
Messages: 4
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EA_LoicArgelies wrote:
svg30rus wrote:
Pyjames91 wrote:Hey

I'm having issues downloading my game face to my 360. it brings up an error message saying "Could not download the selected file at this time. Please try again."

This has occurred for about 5 days of trying now and it's getting pretty frustrating.

Can anyone give me a hand with this?



The same problem for last month!several times ive reload my gameface and still no effect.how can i solve this problem?


Hi there,

could you confirm which game you are trying to download from - I assume FIFA 2012?



yes that's correct, fifa 2012

Developer
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Joined: 09/09/2009 19:22:37
Messages: 1116
Location: Canada
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Thanks, we are looking into this.

Best,
[WWW]

Developer
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Joined: 09/09/2009 19:22:37
Messages: 1116
Location: Canada
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Pyjames91 wrote:
EA_LoicArgelies wrote:
svg30rus wrote:
Pyjames91 wrote:Hey

I'm having issues downloading my game face to my 360. it brings up an error message saying "Could not download the selected file at this time. Please try again."

This has occurred for about 5 days of trying now and it's getting pretty frustrating.

Can anyone give me a hand with this?



The same problem for last month!several times ive reload my gameface and still no effect.how can i solve this problem?


Hi there,

could you confirm which game you are trying to download from - I assume FIFA 2012?



yes that's correct, fifa 2012


I wonder, do you happen to have multiple persona accounts on your console that are GF enabled, ie have you tried downloading Game Face avatars from other accounts on the same console?
[WWW]



Joined: 11/21/2011 13:46:54
Messages: 4
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EA_LoicArgelies wrote:
Pyjames91 wrote:
EA_LoicArgelies wrote:
svg30rus wrote:
Pyjames91 wrote:Hey

I'm having issues downloading my game face to my 360. it brings up an error message saying "Could not download the selected file at this time. Please try again."

This has occurred for about 5 days of trying now and it's getting pretty frustrating.

Can anyone give me a hand with this?



The same problem for last month!several times ive reload my gameface and still no effect.how can i solve this problem?


Hi there,

could you confirm which game you are trying to download from - I assume FIFA 2012?



yes that's correct, fifa 2012


I wonder, do you happen to have multiple persona accounts on your console that are GF enabled, ie have you tried downloading Game Face avatars from other accounts on the same console?




Yeah. i had an old account that had a gameface downloaded to it, however i deleted that gameface a while back. That account was also set up to a different email if that makes a difference.



Joined: 11/23/2011 00:08:18
Messages: 1
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HEY!!
I fixed it!



everyone who have error "Could not download the selected file at this time. Please try again."


try this


go to my fifa - my profile - save load delete - delete
and delete your previous game face there
then restart fifa
go to my virtual pro - download game face

good luck!

Developer
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Joined: 09/09/2009 19:22:37
Messages: 1116
Location: Canada
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Alex Southwest wrote:HEY!!
I fixed it!



everyone who have error "Could not download the selected file at this time. Please try again."


try this


go to my fifa - my profile - save load delete - delete
and delete your previous game face there
then restart fifa
go to my virtual pro - download game face

good luck!


Great find indeed! We were able to verify it as a successful work around for this problem.



[WWW]



Joined: 11/21/2011 13:46:54
Messages: 4
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EA_LoicArgelies wrote:
Alex Southwest wrote:HEY!!
I fixed it!



everyone who have error "Could not download the selected file at this time. Please try again."


try this


go to my fifa - my profile - save load delete - delete
and delete your previous game face there
then restart fifa
go to my virtual pro - download game face

good luck!


Great find indeed! We were able to verify it as a successful work around for this problem.





I recently bought a new console and have not downloaded a game face onto it. I did for fifa 11 on my old console but nothing on my new one so it's not something i can physically do. :/

Developer
[Avatar]
Joined: 09/09/2009 19:22:37
Messages: 1116
Location: Canada
Offline

Pyjames91 wrote:
EA_LoicArgelies wrote:
Alex Southwest wrote:HEY!!
I fixed it!



everyone who have error "Could not download the selected file at this time. Please try again."


try this


go to my fifa - my profile - save load delete - delete
and delete your previous game face there
then restart fifa
go to my virtual pro - download game face

good luck!


Great find indeed! We were able to verify it as a successful work around for this problem.





I recently bought a new console and have not downloaded a game face onto it. I did for fifa 11 on my old console but nothing on my new one so it's not something i can physically do. :/


We tweaked the server over the week end, are you still having an issue?

Best,
[WWW]
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