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NCAA Football Series  > NCAA® Football Series Online Dynasty Web Support
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Joined: 05/17/2010 13:49:07
Messages: 933
Location: Colorado
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I doubt it can be fixed as it's a server side error, I bet it's due more to, too many users and not enough servers. Once the masses thin out the servers should work better. Too bad EA never has enough servers online for any title. This was a huge problem in Battlefield and the only fix was Call of Duty and a thinning of the servers.



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Joined: 05/17/2010 13:49:07
Messages: 933
Location: Colorado
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We had to dump one league that was a lot of fun, owners were using 1 star teams and have beat some top teams then the game wont save. We tried for over a week, customer support has no clue...




Joined: 07/17/2011 12:17:12
Messages: 7
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Are you really that stupid slik? This is billion dollar company that monopolizes most of the market. You don't think they can have staff 24/7 dedicated to fixing these issues? NO EXCUSES EA STEP YOUR GAME UP!



Joined: 07/17/2011 12:17:12
Messages: 7
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S S0DEN wrote:Paid Microsoft Points for the added Online Dynasty features, Online Dynasty does not and has not worked right, do I get a refund for purchasing something that is broken?


Sounds like class action lawsuit to me....



Joined: 08/05/2011 16:14:17
Messages: 7
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Year 1 of our Online Dynasty.

I'm 8-3.

Well, really I won 10 games, but even though it said they were uploaded - and everyone saw I had won them, for some reason after advancing - I was told that I didn't win - and instead - it thought I'd rather just simulate the game for the results.

To cover my bases, on the last failure - I actually texted the rest of the people in the dynasty a screenshot of my blowout of a ranked team. Then, sure enough - 5 minutes after it finally advanced - EA told me that my last hour was wasted and that it wanted to simulate my game for me instead.

That's 2 failures to upload my results in 11 tries. That is horrendous. I've lost all excitement and fun out of the Online Dynasty - and I'm stuck as the commissioner. What's even more sad - I don't play these games online versus strangers - me and the rest of my family and friends by them specifically for the Online Dynasty feature. And, now - something I was told would be fine just simply isn't.

Please - forget everything else - and fix this basic issue. Scores should be RECORDED CORRECTLY!

And, while boycotts and complaints really sound like they could one day help - I realize there really won't be enough of a groundswell to create real change. But, I do think that in a couple years - when sales may not be as great, you can point to the blatant disregard towards customer needs as the culprit. Your customers aren't begging you for flashy box art or ESPN shows explaining how you made your game.

They are asking to be able to play it and it to count - something that's been a given in every sports game (and honestly, in any game ever). You still have yet to address that you've basically rendered the game pointless if it can't properly register the results. So every tackle, tweak and gameplay 'improvement' means NOTHING - as there's a chance none of it will even be recorded.



Joined: 08/16/2011 00:12:30
Messages: 12
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Very well stated. I bought this game also for its online dynasty features EA was bragging over. I have a lot of fun on my dynasty but if it keeps simulating scores I'll make sure everyone I know will never buy this half assed game until the proper fixes are made.... It pisses me off that EA bought sole rights to carry the NCAA series, because thats when their game went in the ground. They know theres always going to be someone to buy it now, as there is no competition. This is how the NBA series' keep improving. Wow I wish 2K could make college football.
shmmrname wrote:Year 1 of our Online Dynasty.

I'm 8-3.

Well, really I won 10 games, but even though it said they were uploaded - and everyone saw I had won them, for some reason after advancing - I was told that I didn't win - and instead - it thought I'd rather just simulate the game for the results.

To cover my bases, on the last failure - I actually texted the rest of the people in the dynasty a screenshot of my blowout of a ranked team. Then, sure enough - 5 minutes after it finally advanced - EA told me that my last hour was wasted and that it wanted to simulate my game for me instead.

That's 2 failures to upload my results in 11 tries. That is horrendous. I've lost all excitement and fun out of the Online Dynasty - and I'm stuck as the commissioner. What's even more sad - I don't play these games online versus strangers - me and the rest of my family and friends by them specifically for the Online Dynasty feature. And, now - something I was told would be fine just simply isn't.

Please - forget everything else - and fix this basic issue. Scores should be RECORDED CORRECTLY!

And, while boycotts and complaints really sound like they could one day help - I realize there really won't be enough of a groundswell to create real change. But, I do think that in a couple years - when sales may not be as great, you can point to the blatant disregard towards customer needs as the culprit. Your customers aren't begging you for flashy box art or ESPN shows explaining how you made your game.

They are asking to be able to play it and it to count - something that's been a given in every sports game (and honestly, in any game ever). You still have yet to address that you've basically rendered the game pointless if it can't properly register the results. So every tackle, tweak and gameplay 'improvement' means NOTHING - as there's a chance none of it will even be recorded.



Joined: 08/31/2011 14:58:30
Messages: 2
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I am having the same issue of not being able to log in to the dynasty wire online. I find it absurd that EA will have you pay $60 for an incomplete game. Fix your problems and if you have problems let people know!



Joined: 08/30/2011 15:14:08
Messages: 6
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I still cannot access the dynasty on the website... this is ridiculous. EPIC FAIL EA...EPIC



Joined: 08/18/2011 10:54:23
Messages: 14
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Well EA already has our money unfortunately. But at least we can do something about it for next year. DON'T BUY IT!!



Joined: 01/12/2010 12:04:44
Messages: 118
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I have been super simming on the road, now I cant get into the web site. I use a mac. any help?????



Joined: 08/22/2010 15:21:01
Messages: 1
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Are the servers down this morning?

Won't let us advance into our offseason.



Joined: 12/28/2008 20:32:35
Messages: 37
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Second season in a row now that we are experiencing the TF (Transfer Failed) issue. Games play, won't save, get the TF notice, but scores show in Dynasty Central. They do not show on your own schedule as usual which was the indication to us that it will not show the same scores when advanced.

Regardless, the game is an apparent LEMON, if it were a car it would be recalled.

I understand other games of EA's are equally troubling especially the current Madden. This company has to be in trouble. Who is going to buy a game that will not work. I am not pre-ordering next year until there is evidence that it works. We have a competitive OD and to play a full season to come down to the most important games of the season and not have them save is ridiculous!

The single thing that aggravates me the most is the lack of communication on EA's part. It is either arrogance or stupidity on their part to treat a fanatical customer base that is the envy of any business in the manner that they do. That following can be lost easily regardless of how great the potential is for the game if it could be made to work. Why should we have to search for an answer when they are aware of the problem and have been for some time. I cannot express how aggravated I was with EA Support when inquiring about this problem. After going through a myriad of searches, file deletions and other time wasters, I get done with the third Rep and they state "that it is an ongoing problem that we are aware of and a fix is coming." That was about a month ago.

EA, please have the fortitude and courtesy to communicate to your customers that there is a problem and when we might dream of a fix.

Some friends more technically savvy then I suggest that it is a server problem. They site SOCOM as an example of a game with servers dedicated to that single game that works quite efficiently with many things going on simultaneously. Perhaps EA could take a tip from them.



Joined: 10/12/2008 11:31:36
Messages: 4
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Why is there always a transfer Failed error when I play online? How is it possible for me to advance the week, then waste an hour playing this game only to have to replay it, because EA has crummy servers. I am really really glad I paid the extra 10 dollars to NOT be able to save my online dynasty when I want. What a joke man. I am so tired of these issues happening all the time. I am sure I will get the company line, that they are doing all they can, blah blah blah. If I pay for something, I expect to be able to use it. Not when EA feels like I should be able to use it. This is so bleeping frustrating. Glad I just wasted an hour of my life for no reason. Thanks EA.



Joined: 09/26/2011 10:09:37
Messages: 12
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Can't advance online dynasty on the web in the offseason. The console freezes during advancement of week 1 to 2... here is a list of my posts and their NON responses to this issue... Don't support this fail of a franchise. We need other Game Developers to have a hand at creating a fantastic version of NCAA football. EA ran everyone out and now has driven thsi product and the meaning of customer support into the ground. Again EA, you win. Does it feel good to stick it to people?

http://forum.ea.com/eaforum/posts/preList/8574580/22685066.page#22685066

http://forum.ea.com/eaforum/posts/preList/7560452/17036699.page#17036699

http://forum.ea.com/eaforum/posts/preList/7550310/17036055.page#17036055
NCAA Football Series  > NCAA® Football Series Online Dynasty Web Support
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