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HOW-TO: Setup and Use Game Face with FIFA Game Series 10/11  XML
EA SPORTS Game Face  > Game Face Help and FAQ
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HarmzSingh1982


Joined: 01/24/2010 14:02:42
Messages: 1
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hi ive had this problem all day, it says on my xbox 360 that my download has not changed when i want to put on my game face.. but i can see the picture at the bottom of the screen so i know it has worked.. what do i do? i still cant put my face on the virtual pro
moh1bur


Joined: 02/07/2010 14:17:24
Messages: 1
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i'm having trouble even installing the gameface setup. It aborts half way saying 'Extract: easports.cer, Failed to install EA SPORTS Game Face Client Certificate, Installation cancelled. EA SPORTS Game Face Client certificate is required.'
PLEASE help me with this issue
juanse21


Joined: 02/19/2010 09:44:07
Messages: 1
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yeah i already saved it on the web, like 5 times in a row, then i went to the ps3 and selected the download gameface feature, and it just says theres no game face to download, what do u say bout that?
OblongPeterM


Joined: 02/20/2010 09:04:23
Messages: 1
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I cant even see my 3D face.. at one point it says that it normally takes 10 min. too upload, i cant get past this point..
Tooshall


Joined: 02/20/2010 11:48:07
Messages: 1
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First , i wanna say that fifa gams are more entertaining then PES but then also many of my fifa friends love to play PES because of few silly things.I have some important suggestions to make you regarding fifa 2011 that will make PES buyer to think again on purchashing it. Following are some steps that you consisder
Pedro_CM


Joined: 02/21/2010 19:25:34
Messages: 2
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Hi everybody,
I'm here to talk about the Creator face in the FIFA 10.
I heard a lot about, it's good, i know it works, but in my case, it doesn´t work, i don't know why, when the time is counting to genereting my face, it past over the ten minutes. After that, it says: "server Error"
Can someone help me about it?
I apreciate
Pedro_CM


Joined: 02/21/2010 19:25:34
Messages: 2
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Hi everybody,
I'm here to talk about the Creator face in the FIFA 10.
I heard a lot about, it's good, i know it works, but in my case, it doesn´t work, i don't know why, when the time is counting to genereting my face, it past over the ten minutes. After that, it says: "server Error"
Can someone help me about it?
I apreciate
R25688

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Joined: 11/01/2009 15:34:24
Messages: 4
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ok my game face has been made since november for my ps3 account and every time i go to download game face to my virtual pro it says no game face go to ea sportsfootballworld.com to create your game face this is driving me nuts how do i resolve this a.s.a.p thanx

This message was edited 1 time. Last update was at 02/23/2010 10:07:00

jfbar1


Joined: 02/22/2010 23:33:41
Messages: 2
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Hi,

I'm also having an issue with Game Face. I'll try to be as specific as I can:

Using Win7 Home Premium and the latest Firefox browser I get to the final step (after uploading a photo) following the above directions.

When I hit 'generate', I get a browser prompt to open/save a file named "EASPORTSGFC.xbap" (XAML Browser Application from: http://cdn.www.easportsworld.com).

Executing this file only opens a new tab on my browser which is completely blank, no load takes place.

I have seen someone doing it successfully using Mac OS Leopard, maybe it's Win7 compatibility-related?

Thanks for looking for a solution!
jfbar1


Joined: 02/22/2010 23:33:41
Messages: 2
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xbox.Dewiel wrote:For those of you still running into issues with Game Face, please do the following:

1. Go to http://help.easports.com


Your link won't respond... error message (pasted):

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Apache/2.0.59 (Unix) mod_jk/1.2.23 Server at customersupport.ea.com Port 80

This is so sad it could be funny
~

Ok a little update: following the link above and enabling .net environment and the Microsoft Presentation plug-in for Firefox (be very careful to have the required security update installed for this) I was able to create the face. Just remember to disable it again after you're done (Tools/Add-ons).

Almost every step along the way I get a 'Server is too busy' message, but patience and keep trying eventually it will go through.

Just being able to save the face took me almost a dozen tries due to server being too busy. Also I'm not sure if it's supposed to work like this but for example the hair I added (I was first loaded completely bald) would not be shown in the Game Face Creator, only after saving it and going back to my account.

This message was edited 3 times. Last update was at 02/23/2010 10:42:35

ApkaLLIa163


Joined: 02/23/2010 11:35:30
Messages: 2
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I created Game face and see it in my profile. But when i tries to download it into Fifa 10 appears a message, that i dont have anything to download! What can i do?
ApkaLLIa163


Joined: 02/23/2010 11:35:30
Messages: 2
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My game face is present in EA Sports Football World but when I select Download Game Face, I am told that there is not one present to download. What's going on there then?
P.s. I have 1 month gold trial account.
clive_asparagus...


Joined: 02/24/2010 07:27:24
Messages: 1
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game face is absolutely shocking. too complicated to use and it just keeps sending me round in circles when i try to load it up. absolutely appalling hope they sort it out for 2011
Brek Zarith


Joined: 02/25/2010 01:45:47
Messages: 1
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Hello,

I experience a little problem in FIFA 10 with my Game Face.
I managed to create the Game Face on the Football World web site. I see my "face" on the website. Next, I created my Pro in FIFA 10 (Xbox 360). The problem occurs when I try to download the Game Face in the game. I'm told that no change has been made in my Game Face. So I tried to change my haircut on the website, then download again in FIFA 10. The message is still the same. However, I got a small icon next to my gamertag (at the bottom right in FIFA 10) with a photo that looks like my game face. For information, I created both Game Face and Pro yesterday. Maybe there is a delay before download is available.

Could you help me ?

I tried the day after and it worked. So, there should be a delay before activating the Game Face.

This message was edited 1 time. Last update was at 02/26/2010 02:27:45

Snelltheyid


Joined: 02/25/2010 13:35:09
Messages: 1
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i am in the final stage of generating my face picture and another screen appears which is black i wait over 10 min and it says not responding please help
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