Electronic Arts

Last night GameSpy had a huge maintenance outage as they moved data centers. This involved taking down all of the GameSpy services for every single GameSpy game and then bringing them all back up on new servers at the new data center. Just about everything has been moved successfully, with a few minor issues. The weapon unlocks is one of these issues. GameSpy engineers are aware of the issue and are working on it. I'll update you when more information is available.

Also, if you are having any other issues with the game feel free to post them below to try and consolidate all current issues in one location. There's another thread that started last night when the maintenance began, but there's bound to be a lot of stale information (most issues should've been resolved already) in that thread so it would be nice to group everything in a new thread to focus on the current issues.

How do you know about this? Are you like some GameSpy CEO or something?

I'm employed by GameSpy.

could you possibly offer some insight on the whole "There was an error reading from the server" message that keeps coming up and disconnecting me?

That issue is being looked into. I suspect it's tied in with the same problem that's causing ranked games to not be properly process onto your profile.

While I know these issues are frustrating I appreciate everyone's patience. I expect we should be able to resolve these issues sometime tomorrow and will try to keep this thread updated as progress is made.

MUCH bigger problem besides the unlocks!!!

1. We are receiving NO points at the end of rounds since the servers were switched.

2. There is HUGE lag on servers I've been playing for 4 years, never a problem before.

3. SAME servers, 3-4 disconnects per round.

Doesn't sound like the server switch was an "upgrade" of any sort. If the IT services I perform for clients went like this, I'd be fired and my IT contracts terminated.

I've tallied over 300 points since last night and should have earned a medal, but nothing has been logged since about 10pm last night on my stats. Gameplay is now horrible.

Please fix this!!

Well I know that after every round the servers that I play on are droping everyone and we all go back to logon screen

HI.

Besides having problems with:
Access
Unlock Weapons
Disconnections
No scores made in ranked servers increases my stat.
This is very most annoying.

My BF2 nik is "ColGBM"

Regards

ColGBM

same here nick: The_Lan4cer

cant login (25% of the time)

no points after round ends

logging off here and then (mostly after the end of a round)

cant choose unlocks

no get stars/badges/stats

hope you fix it soon

have a nice day

I'm getting Server Refused Connection now on the account server, having been playing today (albeit with the disconnects and no scoring) ... seems to be going backwards?

Welcome to EA hell.

YOU'LL NEVER GET A STRAIGHT ANSWER!

Hey EA Admin, WHERE ARE YOU AND WHAT ARE YOUR ANSWERS???

Fail much?!

It seems EA's older games like BF2 they care less about now since they're making less money, so they're moving them to cheaper servers in another part of the world.

Usual corporates not giving a poop about the end users.

Nothing to see here, move along.

This message was edited 1 time. Last update was at 08/27/2010 06:25:04

GAMESPY_SUB.SnipingFromHell wrote:Welcome to EA hell.

YOU'LL NEVER GET A STRAIGHT ANSWER!

Hey EA Admin, WHERE ARE YOU AND WHAT ARE YOUR ANSWERS???

I agree. We use lot's of money to buy games from EA. And we don't get an answer.

If any from EA can please answer just a few quistions:

1. Will the unlocks be back?
2. Will the rank system be back?
3. Will connection problems disappear?
4. How long time do we have to wait?

If no one from EA can answer those quistions then we buy our games from SEGA and other places.

This can't be the best support you can give us. And if it is, then find your customers elsewhere.

Mikep.

These are great questions and I'm glad things have been narrowed down to a core set of issues that we'll look into.

1. Will the unlocks be back?
2. Will the rank system be back?
3. Will connection problems disappear?
4. How long time do we have to wait?

1. Yes
2. Yes
3. Yes
4. This is my #1 priority for the rest of the day today.

I promise this is was in no way an attempt to cheapen the BF2 experience, just an unfortunate temporary side effect of the GameSpy data center move. I was under no obligation to post any of this information, but as a gamer and Battlefield series fan I figured all of you dedicated long time BF2 fans deserved some transparency.

This is most annoying and needs to fixed ASAP! I need an address where to send my Branzone Bill, so EA can pay it!

They might be to busy Challenging Everything, mostly my patience!

Electronic Arts

Electronic Arts

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