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Joined: 11/01/2008 17:51:49
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When I try to install Tiger woods pga tour 08, It gives me a error saying that I have to have Direct X 9 or higher. I have Vista Home and the latest Direct X 10 installed. Anyone know why I would be having this issue?

This message was edited 1 time. Last update was at 01/07/2011 17:30:53




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Joined: 01/04/2006 00:29:37
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Location: Myrtle Beach,SC,USA
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1. Start the installer as usual, get to the message that tells you about the DirectX problem, do not press OK,keep the installer running and go to your desktop.
2. Click the "Start" button, then click "Run", type "regedit" without quotes.
3. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\A pp Paths\TW2008.exe in the registry tree.
4. Find the key titled "DirectX Installed".
5. Change it's value from 0 to 1.
6. Press Ctrl-Alt-Tab and close the Autorun. exe process.
7. Now start the installation again. You'll skip the DirectX check this time.




Joined: 05/21/2008 09:12:45
Messages: 53
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Were you able to get the error corrected? If not reinstall diredct x (even on Vista). Then re-install the game.
You may also need to update your video drivers.
If you get a ffdshow.ax error email me at r1skate@hotmail.com



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Joined: 06/15/2007 12:40:51
Messages: 29
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Your best and simplest bet is to allow the DirectX site to determine if you need new files. It will also check missing or damaged files during the scan of your current DirectX installation.

Validation Site:
http://www.microsoft.com/downloads/details.aspx?FamilyId=2DA43D38-DB71-4C1B-BC6A-9B6652CD92A3&displaylang=en

After Validation the DirectX page will load and the download will address XP's DX9 and Vista's DX10.

The Validation is simply used to make sure your copy of Windows is legal.

Good luck and send that link to everyone who is a gamer. It's important to keep DX updated.

This message was edited 1 time. Last update was at 03/22/2009 21:28:10



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Joined: 04/10/2007 21:45:12
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Location: Perth, West Oz.
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This error can also happen if your video card does not support the required DX functions for the game, even if you have DX installed.

With any tech support problem, at the first point of contact a DXDiag report should be submitted.

* Hold the Windows button on your Keyboard and press the "R" key.
* In the box, type the following: DXDIAG, then click OK.
* The Dxdiag program should appear. Click on the Save All Information button.
* Save the file somewhere easy to remember like your Desktop.
* Open the dxdiag text file and copy (only) the following sections into your post:
--- System Information
--- DxDiag Notes
--- Display Devices
--- Sound Devices


This will show what hardware you have, whether you meet the requirements and whether your drivers are up-to-date.


I brandish my keyboard like a diamond edged sword of justice, piercing it through the skulls of forum trolls and the misinformed masses.
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Joined: 05/17/2009 05:27:41
Messages: 6
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I have the same installation problem. Here's my DXDIAG information....------------------
System Information
------------------
Time of this report: 5/19/2009, 04:45:17
Machine name: XXXXX
Operating System: Windows XP Professional x64 Edition (5.2, Build 3790) Service Pack 2 (3790.srv03_sp2_gdr.090319-1204)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: P5Q-PRO
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) III Xeon processor (2 CPUs), ~3.2GHz
Memory: 8190MB RAM
Page File: 1062MB used, 8745MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.3790.3959 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9800 GTX/9800 GTX+
Manufacturer: NVIDIA
Chip type: GeForce 9800 GTX/9800 GTX+
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0612&SUBSYS_82861043&REV_A2
Display Memory: 512.0 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.8585 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 4/30/2009 22:02:00, 8946176 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 4/30/2009 22:02:00, 10019456 bytes
Device Identifier: {D7B71E3E-4552-11CF-7A52-8DA203C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0612
SubSys ID: 0x82861043
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

Card name: NVIDIA GeForce 9800 GTX/9800 GTX+
Manufacturer: NVIDIA
Chip type: GeForce 9800 GTX/9800 GTX+
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0612&SUBSYS_82861043&REV_A2
Display Memory: 512.0 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.8585 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 4/30/2009 22:02:00, 8946176 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 4/30/2009 22:02:00, 10019456 bytes
Device Identifier: {D7B71E3E-4552-11CF-7A52-8DA203C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0612
SubSys ID: 0x82861043
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Realtek HD Audio output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_104382FE&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKHDA64.SYS
Driver Version: 5.10.0000.5591 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 3/27/2008 06:37:30, 4747776 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Description: Realtek HD Audio 2nd output
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_104382FE&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKHDA64.SYS
Driver Version: 5.10.0000.5591 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 3/27/2008 06:37:30, 4747776 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 9, 8
Static/Strm HW 3D Bufs: 9, 8
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run



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Joined: 01/04/2006 00:29:37
Messages: 860
Location: Myrtle Beach,SC,USA
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your DXDIAG information makes no difference,just follow instructions in post 2.




Joined: 05/17/2009 05:27:41
Messages: 6
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MAIN.CarnoustieTW wrote:your DXDIAG information makes no difference,just follow instructions in post 2.


Thanks Carnoustie,
I followed your instructions, but the TW08 executable was not present in the HKEY_LOCAL MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/App Paths.

Any other suggestions? I also received a response from Sam of EA Support but it didn't solve my game installation problem...



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Joined: 01/04/2006 00:29:37
Messages: 860
Location: Myrtle Beach,SC,USA
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did you have the install running with the DX page on the screen when you looked in;
HKEY_LOCAL MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/App Paths




Joined: 05/17/2009 05:27:41
Messages: 6
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MAIN.CarnoustieTW wrote:did you have the install running with the DX page on the screen when you looked in;
HKEY_LOCAL MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/App Paths


Yes, I had the error message up when I launched regedit. I also noticed this in the System Info diagnostics:

DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.3790.3959 32bit Unicode




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Joined: 01/04/2006 00:29:37
Messages: 860
Location: Myrtle Beach,SC,USA
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you have gone too far if you see the error message.




Joined: 05/17/2009 05:27:41
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MAIN.CarnoustieTW wrote:you have gone too far if you see the error message.

Even when I launch regedit before I get to the error message, the TW08 exetuable does not appear in the registry.
Now I've just attempted another install and I get the message:
"The software you are installing has not passed Windows Logo testing to verify its compatibility with this version of Windows. [Tell me why this testing is important.]
This software will not be installed. contact your system administrator"


I click on OK and I get the DirectX 9.0c error....



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Joined: 01/04/2006 00:29:37
Messages: 860
Location: Myrtle Beach,SC,USA
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ok,try running install with admin rights(right click on the TW install. exe and select run as admin)




Joined: 05/17/2009 05:27:41
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MAIN.CarnoustieTW wrote:ok,try running install with admin rights(right click on the TW install. exe and select run as admin)

Tried it but no joy....




Joined: 05/15/2009 14:19:16
Messages: 5
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I do not even have HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\A pp Paths\TW2008.exe in the registry tree. So what do you do if you donot have this in the registry?
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