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Game Face BETA Troubleshooting FAQ [updated]  XML
EA SPORTS Game Face  > Game Face Help and FAQ
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9143642196


Joined: 11/08/2009 10:49:32
Messages: 1
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valencia
NITMAR27


Joined: 11/16/2009 09:22:58
Messages: 1
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I'm having trouble downloading my game face to my xbox console. It just locks up my system....
Sateej


Joined: 11/16/2009 10:10:59
Messages: 1
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There is no Game Face to download.
This is getting me pissed off
GringoSucio82


Joined: 11/18/2009 00:00:19
Messages: 1
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i spent hours on this, finally saw where i needed to enable the windows presentation add-on in firefox...but now when i click generate game face, it says operation error, and give me 3 more tries, which run out, and then i start over only to arrive at the same point....i haven't seen any suggestions on this, and been searching online for hours, any ideas?
Doive_9


Joined: 11/22/2009 09:44:19
Messages: 1
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my computer just keeps crashing so annoying.
rmtaylor10


Joined: 11/22/2009 13:15:27
Messages: 1
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I've currently got a blank box in My Profile under Game Face Beta and the only way of me getting to the Game Face feature is by going to http://www.eafootballworld.com/en_GB/avatar-head-display-program/head-creator/gameFaceCreatorCanvas2

After it loads I receive the following error with empty boxes in the background:

gameface File not found? Click OK to start over.

I've spoken with about 8 different agents who have no clue on how to resolve this issue and I'm pretty sure it's got nothing to do with my computer/browser as I've installed and reinstalled the Gameface and Unity software on 3 different computers and used both Firefox and IE, but the issue still occurs.

I would appreciate your help in getting this resolved.

MR-INCONSIDERIT...


Joined: 11/24/2009 22:00:29
Messages: 1
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I AM A old school gamer and for many years i have dreamed that somebody would create that we have today,
for the love of god ,i have done every step in the upload process with the same frustrating promp over 15 times now

SERVER ERROR , whos server mine ? or yours

what is the problem? can i send you my pics and you can custom create for me , what will it take?

the_hacker23


Joined: 10/26/2009 19:57:14
Messages: 6
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MY PC REBOOTS WHEN I PUT THE GAME FACE PROGRAM ON THIS EASPORTSWORLD, I ALREADY DOWNLOADED THE PROGRAMS THEY SAY I NEED BUT MY PC REBOOTS WHY????!!!!!!!!!! HELP
JayCasely


Joined: 11/28/2009 23:07:38
Messages: 1
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i spent hours on this, finally saw where i needed to enable the windows presentation add-on in firefox...but now when i click generate game face, it says Application Download Error
sova655


Joined: 11/29/2009 07:28:53
Messages: 1
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Hi I create a game face, but I found nothing .. I guess it's because that I'm here under a different name, but I do not know how to change it .. please help
hervebjr


Joined: 12/01/2009 08:36:59
Messages: 6
Location: yaounde
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Could you please look into this issue????
I tried with Firefox and internet explorer 7 -
I get through all the steps, but when i click generate game face button -
i get the screen below:


<?xml version="1.0" encoding="utf-8" ?>
- <asmv1:assembly xsi:schemaLocation="urn:schemas-microsoft-com:asm.v1 assembly.adaptive.xsd" manifestVersion="1.0" xmlns:asmv3="urn:schemas-microsoft-com:asm.v3" xmlns:dsig="http://www.w3.org/2000/09/xmldsig#" xmlns:co.v1="urn:schemas-microsoft-com:clickonce.v1" xmlns="urn:schemas-microsoft-com:asm.v2" xmlns:asmv1="urn:schemas-microsoft-com:asm.v1" xmlns:asmv2="urn:schemas-microsoft-com:asm.v2" xmlnsrml="urn:mpeg:mpeg21:2003:01-REL-R-NS" xmlnssi="http://www.w3.org/2001/XMLSchema-instance">
<assemblyIdentity name="EA SPORTS GFC.xbap" version="1.1.1.21" publicKeyToken="84ffee90a086d8b1" language="neutral" processorArchitecture="msil" xmlns="urn:schemas-microsoft-com:asm.v1" />
<description asmv2:publisher="Electronic Arts Inc" asmv2:product="EA SPORTS GFC" asmv2:supportUrl="http://www.easportsworld.com/static/101.1.0/wpp/avatar-head-display-program/head-creator/help/EAGameFaceHelp.html" co.v1:errorReportUrl="http://www.easportsworld.com/static/101.1.0/wpp/avatar-head-display-program/head-creator/help/EAGameFaceHelp.html" xmlns="urn:schemas-microsoft-com:asm.v1" />
<deployment install="false" mapFileExtensions="true" />
- <dependency>
- <dependentAssembly dependencyType="install" codebase="Application Files\EA SPORTS GFC_1_1_1_21\EA SPORTS GFC.exe.manifest" size="8081">
<assemblyIdentity name="EA SPORTS GFC.exe" version="1.1.1.21" publicKeyToken="84ffee90a086d8b1" language="neutral" processorArchitecture="msil" type="win32" />
- <hash>
- <dsig:Transforms>
<dsig:Transform Algorithm="urn:schemas-microsoft-com:HashTransforms.Identity" />
</dsig:Transforms>
<dsigigestMethod Algorithm="http://www.w3.org/2000/09/xmldsig#sha1" />
<dsigigestValue>5YN2N+rrZLRjUaXrJICGnvACIBo=</dsigigestValue>
</hash>
</dependentAssembly>
</dependency>
<publisherIdentity name="CN=EASports" issuerKeyHash="44e49fc60dbe689dc925a63ded222789229d4d47" />
- <Signature Id="StrongNameSignature" xmlns="http://www.w3.org/2000/09/xmldsig#">
- <SignedInfo>
<CanonicalizationMethod Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#" />
<SignatureMethod Algorithm="http://www.w3.org/2000/09/xmldsig#rsa-sha1" />
- <Reference URI="">
- <Transforms>
<Transform Algorithm="http://www.w3.org/2000/09/xmldsig#enveloped-signature" />
<Transform Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#" />
</Transforms>
<DigestMethod Algorithm="http://www.w3.org/2000/09/xmldsig#sha1" />
<DigestValue>U5lUpR7vy3h/47YzkBMKAIMk8U8=</DigestValue>
</Reference>
</SignedInfo>
<SignatureValue>r/SXngggQP4AgtcxqyuZg+bmdP1v1T+eKyKc30OHcHzkszSo3G82I8OXD0qi9cCCVsNZpscl9JmfAsLmZmighzQ0L9v2fIr1fEf37FWRdRbgQHfSrc44bqyM09/05QYk+fnwqvLH+e/s32CwslHZ7Wfo1pfMJntxdjpjbw8CPzM=</SignatureValue>
- <KeyInfo Id="StrongNameKeyInfo">
- <KeyValue>
- <RSAKeyValue>
<Modulus>6o4FOXhtfp6Apv61fxtpiI+7YYXBG7MTWf+YJ3xfM3irtaAksEcjQ5y3aAm4kqANHCiujkbcYffdiNnu+HbqDRNNuaBPtLP4EZ7mRknYTfTEHLsclUnVImXw2jZ9AsR05oQWILqz/kUgYBfy3YjWtu59r7jPrp4Rl4P7i1Q7Vi8=</Modulus>
<Exponent>AQAB</Exponent>
</RSAKeyValue>
</KeyValue>
- <msrel:RelData xmlns:msrel="http://schemas.microsoft.com/windows/rel/2005/reldata">
- <r:license xmlns:r="urn:mpeg:mpeg21:2003:01-REL-R-NS" xmlns:as="http://schemas.microsoft.com/windows/pki/2005/Authenticode">
- <r:grant>
- <as:ManifestInformation Hash="4ff12483000a139033b6e37f78cbef1ea5549953" Description="" Url="">
<as:assemblyIdentity name="EA SPORTS GFC.xbap" version="1.1.1.21" publicKeyToken="84ffee90a086d8b1" language="neutral" processorArchitecture="msil" xmlns="urn:schemas-microsoft-com:asm.v1" />
</as:ManifestInformation>
<as:SignedBy />
- <as:AuthenticodePublisher>
<as:X509SubjectName>CN=EASports</as:X509SubjectName>
</as:AuthenticodePublisher>
</r:grant>
- <r:issuer>
- <Signature Id="AuthenticodeSignature" xmlns="http://www.w3.org/2000/09/xmldsig#">
- <SignedInfo>
<CanonicalizationMethod Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#" />
<SignatureMethod Algorithm="http://www.w3.org/2000/09/xmldsig#rsa-sha1" />
- <Reference URI="">
- <Transforms>
<Transform Algorithm="http://www.w3.org/2000/09/xmldsig#enveloped-signature" />
<Transform Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#" />
</Transforms>
<DigestMethod Algorithm="http://www.w3.org/2000/09/xmldsig#sha1" />
<DigestValue>8C/Go+G0cnGH9dUZn9p2WGquG8c=</DigestValue>
</Reference>
</SignedInfo>
<SignatureValue>AInwZW+C18MSa3KHlszAU0GrAW0HWe/Bj0iILQXHILooZQ4CAhdnFAnSBXGuF3MNhYsu8SLFfUqfAy8ULEQXcE/Sq4B5NRo7RXjL1UFlmvKCqVUcKLZLa9RktTqhP/bSR7lb2pkA0UqCXqqvW2JQrbeI4WJ0rmYAelor7WfGOjs=</SignatureValue>
- <KeyInfo>
- <KeyValue>
- <RSAKeyValue>
<Modulus>6o4FOXhtfp6Apv61fxtpiI+7YYXBG7MTWf+YJ3xfM3irtaAksEcjQ5y3aAm4kqANHCiujkbcYffdiNnu+HbqDRNNuaBPtLP4EZ7mRknYTfTEHLsclUnVImXw2jZ9AsR05oQWILqz/kUgYBfy3YjWtu59r7jPrp4Rl4P7i1Q7Vi8=</Modulus>
<Exponent>AQAB</Exponent>
</RSAKeyValue>
</KeyValue>
- <X509Data>
<X509Certificate>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</X509Certificate>
</X509Data>
</KeyInfo>
</Signature>
</r:issuer>
</r:license>
</msrel:RelData>
</KeyInfo>
</Signature>
</asmv1:assembly>

This message was edited 1 time. Last update was at 12/01/2009 06:41:48

[Yahoo!]
Karman15


Joined: 12/07/2009 14:01:38
Messages: 0
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Hey guys,

so i did all the steps, and at the last step where I see my gameface, it says click "Generate".

So when I click on generate, my firefox download window pops up and tells me to save a file named: "EASPORTSGFC.xbp" or open it with notepad??? And the screen where i was doing my game face stays white (blank)

Help please
drda11


Joined: 12/08/2009 04:20:26
Messages: 1
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Hi, I had same problem and I tried generate game face in IE 7 and it looks good.
xbox.Karman15 wrote:Hey guys,

so i did all the steps, and at the last step where I see my gameface, it says click "Generate".

So when I click on generate, my firefox download window pops up and tells me to save a file named: "EASPORTSGFC.xbp" or open it with notepad??? And the screen where i was doing my game face stays white (blank)

Help please
A-Liberal-II


Joined: 12/10/2009 19:47:49
Messages: 1
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cem_ea_id.drda11 wrote:Hi, I had same problem and I tried generate game face in IE 7 and it looks good.
xbox.Karman15 wrote:Hey guys,

so i did all the steps, and at the last step where I see my gameface, it says click "Generate".

So when I click on generate, my firefox download window pops up and tells me to save a file named: "EASPORTSGFC.xbp" or open it with notepad??? And the screen where i was doing my game face stays white (blank)

Help please


I also had the same problem, and Internet Explorer was the solution (I have IE8 BTW)!
Nanotec


Joined: 12/13/2009 04:00:14
Messages: 2
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Hi all

I created a gameface and everything was fine, until... I tried to upload it to my Xbox 360 console. "No gameface found". It's pretty frustrating for all the hours spent and I failed to find any solution.

I appreaciate your help and thank you in advance.
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