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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/ea_sports/images/icon_minipost_new.gif?v2.37) 10/02/2010 12:01:47
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Rogington
Joined: 10/02/2010 13:54:04
Messages: 4
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Each time I try to save my game face, an error comes up saying there was a problem preparing the input assets
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/ea_sports/images/icon_minipost_new.gif?v2.37) 10/02/2010 14:56:33
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EA_LoicArgelies...
Developer
Joined: 09/09/2009 19:22:37
Messages: 1118
Location: Canada
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ps3.Rogington wrote:Each time I try to save my game face, an error comes up saying there was a problem preparing the input assets
This one i have not heard of yet, so it would be great to get a screenshot if you have that handy.
Otherwise, i see a great avatar attached to your account:
Any trouble still?
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/ea_sports/images/icon_minipost_new.gif?v2.37) 10/02/2010 15:01:36
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Rogington
Joined: 10/02/2010 13:54:04
Messages: 4
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No, got it working, thanks for replying anyway.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/ea_sports/images/icon_minipost_new.gif?v2.37) 10/02/2010 15:09:46
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EA_LoicArgelies...
Developer
Joined: 09/09/2009 19:22:37
Messages: 1118
Location: Canada
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ps3.Rogington wrote:No, got it working, thanks for replying anyway.
Most welcome.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/ea_sports/images/icon_minipost_new.gif?v2.37) 10/03/2010 17:07:53
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Rogington
Joined: 10/02/2010 13:54:04
Messages: 4
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Actually have another problem, I cant match up the complexion my game face is so much lighter than the complexion of the rest of the players head/body
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/ea_sports/images/icon_minipost_new.gif?v2.37) 10/03/2010 20:14:48
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EA_LoicArgelies...
Developer
Joined: 09/09/2009 19:22:37
Messages: 1118
Location: Canada
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ps3.Rogington wrote:Actually have another problem, I cant match up the complexion my game face is so much lighter than the complexion of the rest of the players head/body
I assume you refer to the console side? Check the troubleshooting tips below for some information on how to get better likeness in game.
In particular, try regenerating your Gameface with skintone #2 rather than #5.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/ea_sports/images/icon_minipost_new.gif?v2.37) 10/09/2010 16:37:59
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I_am_4_yrs_old
Joined: 10/09/2010 18:36:42
Messages: 2
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Actually yes, I'm having the exact same issue now, 'problem preparing input assets' ?
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/ea_sports/images/icon_minipost_new.gif?v2.37) 10/10/2010 12:18:06
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Rogington
Joined: 10/02/2010 13:54:04
Messages: 4
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For some reason i lost my connection so I just refreshed my page and was able to save it then
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/ea_sports/images/icon_minipost_new.gif?v2.37) 10/11/2010 13:35:31
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EA_LoicArgelies...
Developer
Joined: 09/09/2009 19:22:37
Messages: 1118
Location: Canada
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ps3.I_am_4_yrs_old wrote:Actually yes, I'm having the exact same issue now, 'problem preparing input assets' ?
still happening?
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/ea_sports/images/icon_minipost_new.gif?v2.37) 11/14/2010 07:29:15
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harrydizzle
Joined: 11/14/2010 09:28:40
Messages: 0
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Having the same problem! Refreshed the page and tried to save again, completely frustrating as i need the GS points!
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/ea_sports/images/icon_minipost_new.gif?v2.37) 12/03/2010 08:29:24
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arkinspaul
Joined: 12/02/2010 16:14:57
Messages: 1
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i keep getting the message problem preparing input assets when i try save my gamface  any help
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/ea_sports/images/icon_minipost_new.gif?v2.37) 12/03/2010 15:14:24
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EA_LoicArgelies...
Developer
Joined: 09/09/2009 19:22:37
Messages: 1118
Location: Canada
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ps3.arkinspaul wrote:i keep getting the message problem preparing input assets when i try save my gamface  any help
Sorry - We are having a database hiccup that will affect only a few people, among which you are now unluckily counted.
Try again in a couple hours, it should be back to normal.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/ea_sports/images/icon_minipost_new.gif?v2.37) 02/20/2011 11:44:55
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Poni84
Joined: 02/20/2011 13:43:55
Messages: 1
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There was a problem preparing the input assets.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/ea_sports/images/icon_minipost_new.gif?v2.37) 02/22/2011 19:31:16
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jkentsr42
Joined: 02/22/2011 21:30:31
Messages: 0
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is it possible to use the avatar in a game such as tiger woods 11?
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/ea_sports/images/icon_minipost_new.gif?v2.37) 02/22/2011 23:29:00
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bithammer
Joined: 04/01/2010 01:30:03
Messages: 9
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Poni84 - there was a problem with the application servers over the weekend that wasn't fixed until Monday. Everything should be OK now.
jkentsr42 - right now, the gameface you create on the web can only be used in FIFA 10, 11, & World Cup.
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