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Purchased items causes game to freeze while loading golfer since last update (xb...  XML
Tiger Woods PGA TOUR Series  > Tiger Woods PGA TOUR® Tech Help & Feedback
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Joined: 07/14/2009 17:22:14
Messages: 1
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I have purchased afew items for my created golfer from xbox live marketplace and now my game freezes when i try to load from the "manage my golfers" screen. I dont think its my console or the game since they are both new, This started to happen after the last patch .... Has this happen to anyone else and when can we get this problem fixed?



Joined: 07/26/2009 18:10:14
Messages: 12
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Blazinfo

I think I have replied to this a couple times and everytime my post is deleted, but wanted to let you know that
I am having the exact same problem.

I can't say much more about the issue without the fear of breaking rules or being deleted/hidden.



Joined: 08/01/2009 17:52:05
Messages: 1
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I downloaded a couple of new courses and everytime press start on the main menu the game freezes at "searching for downloadable content" before I get into the game.

I CANT EVEN PLAY THE GAME!!!!

I have tried this on multiple profiles and X-boxes (using my hard drive)

Someone Please Advise.

( the only way the game will load is I delete all my downloads from the memory, and I spent good money one them)

This message was edited 3 times. Last update was at 08/01/2009 16:21:59




Joined: 07/26/2009 18:10:14
Messages: 12
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Make sure to call technical support with this issue.

Technical support DOES NOT read this forum...

You need to submit a ticket or call them...calling them might get a better response.

EaSports Technical SUpport level 1 and 2 don't even know these forums exist.


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Joined: 07/19/2009 00:06:22
Messages: 87
Location: Asia
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Hi All,

Sometimes certain configurations can conflict with your game. Set any controller, sound, and video settings to their default setting. This can be done deleting the game's settings information from the hard drive. Try playing the game again.
This could also be an issue involving corrupt game save files. You will need to remove game related save data by following the below given steps.
 
1. Power on the Xbox without a game disc inside to display the Xbox dashboard.
2. Select Memory and press A
3. Select Hard Disc and press A
4. Scroll through the save games until you find your specific game.
5. Press the A button while selecting a files to delete them.
6. Confirm deletion when prompted.
7. Repeat until you no longer see any of the game files left on the Xbox hard disc.
8. Restart system with game inside. Try running your game again.

This issue can also be due to any NON-OFFICIAL Peripherals connected to your console. Please unplug all non-official peripherals connected to your console. The easiest way to ensure this is to unplug any peripherals except for the official licensed controllers that came with the system. This includes any memory cards or network adaptors. When the console is starting up it will calibrate the controllers. Do not move the thumb sticks or press any of the buttons until the EA logo appears.

Example of non-licensed equipment manufacturers: Nyko AirFlow, MadCatz MicroCon, Mad Catz Dual Force 2.

If the issue persists, try clearing console cache, follow these steps:

1. Locate the System section of the Xbox 360 Dashboard.
2. Select Memory, select Hard Drive, and then press Y to view the device options screen.
3. On the Controller, press the X, Left Bumper, and Right Bumper buttons in this order: X, X, LB, RB, X, X
4. You will be prompted to confirm system maintenance, select Yes by pressing A.

I hope that resolves the situation.


Ashi

Ashi
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