If you are experiencing a lot of disconnects, please post the following information to help us track down where the issue lies. Thanks!

Gamertag
Popup Received
Continued v CPU?
Finished Game?
Team?
Wireless/Wired?
Timestamp (make sure time zone is identified)
Quarter Length
Dynasty or play now?
Context (e.g. I had just paused! Or was about to kick a field goal! Etc.)

On the ps3 online dynasty everyone in my league keeps getting kicked off user vs. user games no one is having trouble in regular online play just in online dynasty.

Doc Mizzo 28
Connection to user lost
We never continue vs computer
Always have to sim game because it does the same thing
3 Teams - UL Monroe, North Texas, FIU
Wired through router
Central Time Zone
6 minute quarters
Online Dynasty
Every time we have a User vs User game we can never finish it. We have only finished 1 out of 10 games. This is aweful, why do we pay for this?

MRGAMESEVEN
Connection lost, please check your connection
No didn't finished vs cpu, just simulated because it kept doing it over and over again
No never started
Any team I chose, it doesn't matter
I tried both wired and wireless same message
Eastern timezone
4 mins
Online dynasty and play now mode
Everytime I attempt a user vs user game it gives that message saying that I have lost my connection. This has been the worst video game experience ever! I never had these problems last year.

Gamertag: Zang0
I dont even get to playing online before the ea servers boot me.
I NEVER lose my internet connection from xbox live, just your servers.
I cant add slots for my teambuilder because your servers kick me off before i have the chance to even finish redeeming my code.
I have finsihed 5 games online.
The rest i cant even start.
Im 100% not satisfied
By far WORST ONLINE EXPERIENCE since owning my xbox

Though I haven't had a disconnect in my dynasty yet (haven't played a user vs user game yet), several other members have had connection problems, and several other friends were having a lot of trouble just playing online in general when we first got the game.

Before we would try to create a room and play and were disconnected regularly. I read somewhere that the problem revolved around created rooms and that you should use the pre-made rooms (ie East 2). We started doing that and everything has been great ever since. I'm wondering if online dynasties are running into the same problem, since they are effectively user created "rooms".

I can't connect to a person in ranked match. I get to the point of selecting teams, both sides get ready. It starts to load, and takes about 5 minutes. By the time it gets to the coin flip, the connection is lost. Help?

juicypoot
session no longer available
No
No
South Carolina
Wireless
EST
5 min qrt
Online Dynasty
every time one of the users in my dynasty tries to play a user vs. user game it will disconnect on the pick teams screen....and it says "session no longer available"..........THIS FRIGGEN SUCKS!!!!

Console I was playing on: PS3

Mode I was playing on: Online game play

My issue is: I'm not sure if this year's game can only run on NAT 2 or NAT 1 but I have NAT Type 3 and every time I try to connect to play a game it tells me that I lost connection with the EA server. I can download rosters online and update my online dynasty recruiting but every time I try to play a game I get disconnected. Funny thing is that I thought all 2010 EA games were going to give me problems until I bought Madden 2010 and it works just fine online. Why does Madden work fine and NCAA doesn't?

NexusOne81 (360)

Connection Lost

4p - Current PST

Unable to connect when starting game (after pressing Start). If I am able to connect it will drop connection while loading Online Dynasty. If I am able to get in to OD it will drop while in OD. Drops while downloading or uploading dynasty file. Dropped while trying to complete redshirts in preseason. Have deleted OD file multiple times, restarted console, multiple log off/ons, modem/router resets, router bypass.

Aggravating since game is useless without OD!

Nebraska885 (XBOX 360)
Connection to user lost
It never gives us the option to 'continue vs. cpu'
Finished Game? After 13 attempts or just waiting and trying again every day for a week
Team; Nebraska; however it has happened at least 12 times to each player in the BIG 12 online dynasty
Wired through router; however other players in the dynasty use wireless and have same issues
CDT (anytime- morning/afternoon/evening with same result of getting disconnected)
5 min quarter
Online Dynasty
Context; no rhyme or reason; interception, run, pass, sack, field goal, td, etc. maybe in the first minute, middle of 1st, 2nd, 3rd, 4th qt, or less than a minute left when a team is getting ready to score.

Added note: At the advice of your 'support staff' when I called; I contacted Time Warner Cable who supplies me with my connection. Every port is open; apparently it's against regulations to block ports to residential service (they said your 'support staff' should have obviously known this). My modem is running at better than recommended speeds; so thanks EA for putting them blame on them and getting me charged for a service call. Now please fix your game.

Gamertag - Bryan005
Popup Received Yes
Continued v CPU? Offered, but I didn't want to.
Finished Game? No
Team? 2 custom teams
Wireless/Wired? Wireless
Timestamp (make sure time zone is identified) about 6:05 pm CDT
Quarter Length - 7min
Dynasty or play now? Dynasty
Context (e.g. I had just paused! Or was about to kick a field goal! Etc.) - Randomly in the 3rd quarter, just like last time we tried to play.

ps3.JfromtheAK wrote:On the ps3 online dynasty everyone in my league keeps getting kicked off user vs. user games no one is having trouble in regular online play just in online dynasty.

Exactly the same here, user vs user games we get disconnected constantly in online dynasty. Additionally, in ranked games, only 1 in 3 or so is able to be completed without getting disconnected. Same thing happens in madden.

Bypassed the router and completed one game fine, and then the next, it told my opponent that i quit the game (when i didn't even hit pause and was in the middle of a play up 27-14). This is rediculous!

Funny how weeks have passed and we have received zero feedback from developers. They just take your money and run and leave the game unplayable. Why advertise online dynasties when users can't even play the games vs each other without 75% of them being disconnected.

kissing trees
disconnected from EA server
my connection seems to be the one with the problem
no
Colorado (user v user; user v cpu); Wyoming (user v user)
Wireless
Mountain
5
Dynasty
Twice during middle of the game, user v user (change of possession had just occurred both instances); once at end of game user v cpu

Thanks for the help!