Want to give yourself the perfect Game Face? Just take a look at our FAQ

1. What is Game Face?
EA SPORTS Game Face is a new feature available to registered users of www.easports.com and www.easportsfootball.com. You can upload photos of your own face (or create a new Game Face from scratch without uploading a photo, using a wide selection of sliders and settings) and have it take a starring role on your Profile page.

But that's not all! Game Face also works with FIFA 10's Virtual Pro feature, meaning that your Game Face is downloaded into the game and mapped on to a facial model, ready for kick off. If you have ever wanted to play alongside your footballing heroes, Game Face is your chance to literally join them in the action on the pitch.

PLEASE NOTE: Game Face is our first step towards a full 3D avatar on the web, and as such it is "BETA" at this stage. This means that at first, all new Game Face registrations will need to be approved in order of receipt to make sure the system is working as expected. After registering you will receive an email via the Football World/EASPORTS.com messaging system explaining this, but be aware that during this initial testing phase your registration may take several days to approve.

2. What is Virtual Pro?

Virtual Pro is a game mode in FIFA 10 for Xbox 360 and PlayStation 3. FIFA 10 is the first game to include the new Game Face technology, which allows users to create a 3D avatar head on the web and then import it into the game.

3. How is this different from Photo Game Face in Tiger Woods PGA Tour 10?

Photo Game Face is a similar technology that allows you to upload and share your likeness in Tiger Woods PGA Tour 10, Facebreaker and Fight Night Round 4. Photo Game Face, however, doesn't allow you to create your character and customise it on the web and act as a persistent web avatar. Game Face is the next evolutionary step from Photo Game Face.

4. What about my current 2D Avatar?

Game Face's 3D avatar appears on your EASPORTS.com profile page alongside your existing 2D avatar. You will still be able to buy items for your 2D avatar with credits on the website, and the 2D image will still display around the web and in all EA SPORTS games except FIFA 10 this year. FIFA 10 will be focused on the display of the Game Face/Virtual Pro avatar in game.

Also, you might have noticed that Game Face is just, well, a face. Game Face is still a work in progress and the transition from 2D to full 3D is not yet complete. Check the Game Face Forums often to see how the feature develops.

5. What do I need to use it in FIFA 10?

First of all, you must have an Xbox 360 or PlayStation 3 console with an Internet connection, as well as an Xbox Live membership in the case of Xbox 360 and a PlayStation Network account in the case of PlayStation 3. You must also have an EA account, which you can register either in the game or on an EA website such as EASPORTS.com or Football World, and have that linked to your Xbox Live or PSN account. For more information on linking your accounts, click here http://support.ea.com/cgi-bin/ea.cfg/php/enduser/std_adp.php?p_faqid=22552 . Once you have linked your EA account to your console account, you can simply log in to your profile on EASPORTS.com and set about creating your 3D avatar in Game Face.

6. What do I need to do to create the perfect Game Face?

If you are using a photo to create a Game Face, bear in mind that a high resolution, good quality, well lit photo will result in a better quality avatar. The better your photo, the better you will look in 3D. Try to get even lighting across your face. If you use a flash, try to soften the light with a filter to avoid too many deep shadows. All you need are Jpeg photos of the front of your face and, ideally, a profile photo as well. When you select skin tone for your Game Face, this will also determine the skin tone of your character's body in FIFA 10.

7. I don't have a digital camera - can I still make a Game Face?

If there is a suitable (Jpeg) photo of yourself anywhere on the web, you can simply use the URL of the image to import into the system. Game Face also allows you to create any likeness you can imagine by using the pre-set models in the Game Face widget. Simply choose one of the starter faces and modify it to create anyone you can imagine.

8. What can I do with my Game Face?

Once you have created your Game Face, you can download it to FIFA 10 and use it in any game modes that accept it, including Manager Mode and the new Pro Club Championship mode online. Your Game Face will also sit on your Football World profile page. And this is just the first stage of our online plans for Game Face.

9. How does Game Face work in FIFA 10?

Once you have completed your Game Face, you can download it via your EA account into your copy of FIFA 10 (you must of course have full online gaming capabilities activated with your console). Simply select Virtual Pro from the main menu in FIFA 10 to create your initial character. Once complete, you'll be able to select Virtual Pro in the main menu then navigate to a secondary menu item labelled Download Game Face. As long as you're signed in online with your EA account you'll be able to download and apply your Game Face directly into the game.

10. Where can I go to give my feedback on Game Face?

We have set up a forum here, or you can submit your feedback using the feedback submission link within the Game Face Creator to inform the development team directly.

11. I don't play FIFA 10. What can I do with my 3D Game Face?

As of now, not much in terms of games. However, you might see what you look like with a bigger nose, a beard, or maybe a buzz cut, and then share it with your friends on Facebook.

12. Can I still display my 2D avatar as my profile picture if I want?

The 2D Avatar picture is the current default. As we develop Game Face, we'll make sure you are provided with an option whilst the 2D Avatar continues to exist. Anyone who visits your profile page, including people who are not registered on the site, will be able to view your Game Face.

13. Can I display both my 2D and new 3D avatar?

Both avatars are displayed by default on your profile page for the time being. Only Game Face will be displayed in FIFA 10.

14. What hardware/software do I need to operate Game Face?

Game Face is a fairly intensive program. On beginning the process, you will be asked to download a program to your computer. This program can take up to 30 minutes to install (if .NET needs to be installed with the package - see the details below). Once you have installed the client software and return to the Game Face widget, this web-based application is also quite resource intensive. It is generating full-3D effects, so is actually comparable to a full 3D game running on your computer. For this reason you should make sure your system meets the requirements listed below:

Minimum Recommended Hardware:
CPU: 2Ghz+
RAM: 2GB+
Internet: Broadband Internet connection
Graphics: Hardware shader level 2.0 or more, and OpenGl compatible graphics card
VRAM: 128MB or more
Required Software:
Operating System: Windows xp/vista
Windows update: Direct 9.0 (will be installed by Game Face package if missing)
Windows update: .NET 3.5+ (will be installed by Game Face package if missing)
Flash: Web plugin 9+
Web Browser: Firefox 2+, Internet Explorer 7+

15. How do I check the VRAM on my computer to see if I meet the Game Face minimum system requirements?

There are multiple ways to check the VRAM on your computer however the following is recommended:

Option 1) Use the OpenGL Extension Viewer:

1. ftp://ftp2.realtech-vr.com/realtechv/pub/glview314.exe

2. Run the application and follow the wizard instructions.
3. After installation, launch the application and look for the area labeled ‘Adapter RAM’. This will be the amount of VRAM your system contains.

Option 2) Use the DirectX diagnostic tool. To do this you must:

1. Go to the ‘Start’ menu and open the ‘Run’ command
2. In the command prompt type dxdiag and click OK
3. When the diagnostic tool opens click the ‘display 1’ tab.
4. Look for the ‘Approx. Total Memory’ line, this will contain the amount of VRAM your system has.


16. I am having problems installing Game Face. What can I do?

Many issues with the Game Face application can be solved by restarting your browser. Otherwise, check out our help pages here http://support.ea.com/

17. What games support Game Face?

Game Face is currently only available for Web and FIFA10 NG only. It will not work on previously released titles such as FNR4 and Tiger Woods.

18. Will there be any additional hairstyles when FIFA10 launches?

Game Face will not include new hairstyles when FIFA launches, but hairstyles can be changed in the game.

19. Does Game Face work on a Mac computer?

Game Face does not currently work on Mac, but we are reviewing options post FIFA10 launch.

20. How closely will the Game Face on the web match up with our Game Face in FIFA10?

Game Face web version will not exactly match your FIFA10 likeness version, however it will be a very faithful representation compared to the web Game Face.

I keep getting the blue screen even tho i have all the requirements except the 2GB RAM and Hardware shader level 2.0 or more, and OpenGl compatible graphics card does this mean i wont be able to have the Game Face or is there a solution

This is what happens to me...

cem_ea_id.No1Mugster wrote:This is what happens to me...

Hi No1Mugster,
Thanks for the report, this is particularly useful.

Assuming you have already updated your graphics drivers, could you try next to access this Unity3D demo:
http://unity3d.com/gallery/live-demos/tropical-paradise

Let me know if you can load and run it just fine.

Best,
L/

i've made a game face, but i can't seem to upload it when i'm playing fifa 10, it says there is no game face and i should make one.. i have checked on ea.com and my account should be linked. can anyone help me with this? thanks

cem_ea_id.coenabis wrote:i've made a game face, but i can't seem to upload it when i'm playing fifa 10, it says there is no game face and i should make one.. i have checked on ea.com and my account should be linked. can anyone help me with this? thanks

Hey coenabis,

It would appear this is indeed an account linking problem. I took a look and two separate accounts exist in the EA database.

One of them does display a shiny Game Face - The other one, from the console, does not have a Game Face attached.
You could either get those two accounts linked under the same EA account, or log in to the web site with your console account.

Best,
L/

cem_ea_id.coenabis wrote:i've made a game face, but i can't seem to upload it when i'm playing fifa 10, it says there is no game face and i should make one.. i have checked on ea.com and my account should be linked. can anyone help me with this? thanks

Same overhere! I got the same message. But when i log in my gameface is there on the web, but cant get it to my xbox??
Now what? And if there are more id's how do i link them on one ea account?

xbox.Stifter wrote:

cem_ea_id.coenabis wrote:i've made a game face, but i can't seem to upload it when i'm playing fifa 10, it says there is no game face and i should make one.. i have checked on ea.com and my account should be linked. can anyone help me with this? thanks

Same overhere! I got the same message. But when i log in my gameface is there on the web, but cant get it to my xbox??
Now what? And if there are more id's how do i link them on one ea account?

Hi Stifter,

There does not appear to be any problem with your EA account or Game Face data. I can see all saved and waiting for download in FIFA10. I tried downloading the FIFA10 version of Game Face, and it worked on my end.

Which account are you using in FIFA10. Maybe indeed it is a linking issue.
In the meantime, you could try saving Game Face one more time to ensure FIFA10 detects the change due to newer timestamp.

Best,
L/

Same problem here. When I log in at ea.com you see my Game Face. At fifa 10 I see my nickname in the screen. When I saved my gameface I made sure I saved it for Fifa 10.
Maybe it is a linking issue. How do I check which ea account I'm using om my 360?

Thnxs for the info.

I just saved again, and will try again.

Greetz

says Server Not Responding

Same problem here, I made a game face.
But when I try to upload it to my ps3, it says I haven't created one yet..

Can you help me out?

ps3.Zinkhout wrote:Same problem here, I made a game face.
But when I try to upload it to my ps3, it says I haven't created one yet..

Can you help me out?

Are you creating the Game Face on your EA SPORTS profile that is associated with your console? When you log in to the site, go to your profile and make sure that you are logged in under your PS3 persona.

I dont think you guys at EA have been to honest with us regarding importing your face. once you have done what you needed to do, regarding pics onto web site.(basic set up) Once you put your uploaded pic to you created player INGAME it looks nothing like the one on your EAFOOTBALLWORLD profile.
which is a bit cheeky from you guys.
it does look great on the profile, but once on ingame its a bit of a let down.
but good to see your trying new things just hope you can get this sorted, for 11

right lads

i created my face
but ma comp crashed when it wis uploading

and now it says
You have been approved to the Game Face BETA.
You have been approved to the Game Face BETA.
Thank you for using EASPORTS Game Face.

but when I go to download gameface it isnt there