Getting Started: Registering for the Game Face BETA

This message was edited 2 times. Last update was at 09/04/2009 16:16:22

In order to use the new EA SPORTS Game Face BETA feature, you must first complete the following steps:

Login to the EASPORTS.com website with your EA SPORTS Account.

An EA SPORTS account is free and is mandatory to play our games online. This means if you are able to play our games online you already have an EA Account and can log into our website.

If you do not have an EA SPORTS account please sign up HERE: https://profile.ea.com/acctcreate.do?registrationSource=EASports-EASW&ref=EASports&surl=http://www.easports.com/

If you've forgotten your EA SPORTS account email click HERE: https://profile.ea.com/forgotpassword.do?ref=EASports

If you've forgotten your EA SPORTS account password please click HERE: https://profile.ea.com/forgotpassword.do?ref=EASports

You must be logged into to easports.com in order to complete registration for the Game Face BETA. Please ensure that you login by entering your EA SPORTS account email and password in the login box.

Register for the Game Face BETA.

At the current time you must register for the Game Face BETA in order to use the Game Face feature (this will change soon). For this you will need to ensure that you are logged into www.easports.com.

You can access the Game Face BETA registration HERE: http://www.easports.com/gameface

Or look for the Game Face banner in the 'My Bio' widget on your profile page:

How to Register

After log in and accessing the registration link in please follow these Steps:

Step 1) Welcome

When first accessing the Game Face BETA registration you will land on the welcome page. Please click the 'Register for the BETA' button to advance.

Step 2) EA SPORTS Game Face BETA Testing Agreement

In step 2 you will be presented with the EA SPORTS Game Face BETA Testing agreement, please read through the agreement and click the read and agree if you wish to proceed. If you do not wish to accept the agreement you can simply click any link in the main navigation bar to leave the registration process. You will not be registered for Game Face if you do so.

Step 3) Installing the Game Face Package

This is a very important step in the registration process which ensures that all necessary components for using EA SPORTS Game Face are installed on your computer. This Game Face Package (GFP) must be installed on any computer you choose to access Game Face from. This means that if you wish to use a different computer than the one you previously installed the GFP on then you must install it again. You can do so at anytime by accessing the 'SETTINGS' tab in the EA SPORTS Game Face Creator.

1) Installation Instructions - Please read carefully through the instructions in order to launch the Game Face installer which will guide you through the full install process.

2) Minimum System Requirements - These requirements are recommended to ensure that you receive the best Game Face experience. Having system requirements lower than these will result in poor feature performance and visual quality.

3) What is inside the Game Face Package - If you wish to learn more about what is contained in the Game Face Package that will be installed on your computer this area will provide you with more detail. Please note that nothing will be installed by clicking this area.

4) Game Face Package Install Now -This button to launch the Game Face installer. After clicking this you will be presented with a download popup from either Internet Explorer (IE) or Firefox. You must open this file in order to run the installer. Choose 'Run' on IE or 'Save File' on Firefox to do this.

Using the Game Face Installer

A. Language Select - First you must select a language.

B. Installer Landing Page

Please follow the instructions on the installer landing page and ensure that you close all other applications before starting the setup. Click Next to start the setup process.

***NOTE - The setup process may take over 30 minutes depending on the version of your system components.

C. Installing Components

Depending on the version of DirectX and .Net Framework software you currently have installed on your computer the EA SPORTS Game Face Client installer may have to update these to a compatible version. As mentioned in the previous step this process may take up to 30 minutes so you may have to be patient. If it is identified that these must be installed you will be directed to a 3rd Party installation process that will guide you through these steps. Please follow the steps carefully. Once completed, you will return back to the EA SPORTS Game Face installer to complete the Game Face installation process.

D. Installation Complete

Once the Game Face Installer has completed installation on the required components, click Next to advance to the Finish screen.

On the Finish screen, click 'Finish' to finalize installation and return back to the Game Face BETA registration screen to continue along the registration process.

In order to advance to the next step, please click the check box confirming that you have successfully installed the Game Face Package. When checked the 'Next' button will become active, click the 'Next' button to advance.

Step 4) Install Unity Player

Installation of the Unity Player is mandatory to be able to view the 3D Game Face character within your web browser. To install, click the 'Install Now!' button in the lower right corner of the screen as shown below:

A download prompt will appear once the install Unity button is clicked, choose 'run' on IE or 'Save File' on Firefox and follow the subsequent directions to install.

***Note - The Unity installation process is not controlled by EA SPORTS.

Once the Unity player has been installed an EA SPORTS logo animation will play in the Unity player on the right of the screen. If you are able to view the animation below Unity had been installed correctly and the 'Next' button should be active. Click the 'Next' button to continue and finalize your registration.

Step 5) Finish!

You have now successfully registered for the EA SPORTS Game Face BETA. Check your easports.com or Football World inbox for registration confirmation. The team at EA SPORTS will be constantly approving accounts, approval should take anywhere from 24-48 hours however depending on the volume of requests it may take longer. The team at EA SPORTS will try and get to your request as soon as possible.

When you've been accepted to the BETA you will be sent another email to your easports.com inbox with further instructions on how to get started and create your Game Face.

We hope this helped and look forward to seeing your Game Face!

Thank You.

The EA SPORTS Team.

I have downloaded all the 'downloadables' and I am supposed to get a message in my inbox to get started. How long does it take to get the message? Thank you.

hey i'm having trouble making my gameface, i use a mac and i downloaded the appropriate applications but it didn't work. so i deleted the applications and now i can't find out how to reinstall them..could you possibly link me with the appropriate applications and will i be able to make my gameface on a mac? thanks

I installed the gameface program on an other PC, and now i can't just download it...

When I go to the especified web I just get this message: " You have been approved to the Game Face BETA.
You have been approved to the Game Face BETA.
Thank you for using EASPORTS Game Face. "

I just only can click on the "back to easports.com"

ps3.DaDy-kun wrote:I installed the gameface program on an other PC, and now i can't just download it...

When I go to the especified web I just get this message: " You have been approved to the Game Face BETA.
You have been approved to the Game Face BETA.
Thank you for using EASPORTS Game Face. "

I just only can click on the "back to easports.com"

Once you are on easports.com, go into your profile and you should see the option to generate your Game Face.

This message was edited 1 time. Last update was at 10/08/2009 01:08:29

xbox.Dewiel wrote:

ps3.DaDy-kun wrote:I installed the gameface program on an other PC, and now i can't just download it...

When I go to the especified web I just get this message: " You have been approved to the Game Face BETA.
You have been approved to the Game Face BETA.
Thank you for using EASPORTS Game Face. "

I just only can click on the "back to easports.com"

Once you are on easports.com, go into your profile and you should see the option to generate your Game Face.

i have the same problem its doing my head in now i why bring the game out when the features dont work this is quite dissapointing

please fix it EA soon

The team has initialized the Game Face feature at this time http://forum.ea.com/eaforum/posts/list/314018.page#3010412

Please note that we expect the site to be fairly busy as many people rush to use it so please be patient trying to get on or else wait until non-peak times (now and GMT 12:00 - 6:00 PM).

Another PC (as i could not use it on the main pc because it doesn't works on linux

) crashes when starting the utility,

when i start the utility the pc launches black screens, then i have a message that the graphics are restored due to a problem, and then nothing works, the pc stays hanged and i have to restart.............

could someone help?

i accidently deleted the message you recieve when you register for game face
can i get it back or cn u send it to me again?

xbox.Dewiel wrote:In order to use the new EA SPORTS Game Face BETA feature, you must first complete the following steps:

Login to the EASPORTS.com website with your EA SPORTS Account.

An EA SPORTS account is free and is mandatory to play our games online. This means if you are able to play our games online you already have an EA Account and can log into our website.

If you do not have an EA SPORTS account please sign up HERE: https://profile.ea.com/acctcreate.do?registrationSource=EASports-EASW&ref=EASports&surl=http://www.easports.com/

If you've forgotten your EA SPORTS account email click HERE: https://profile.ea.com/forgotpassword.do?ref=EASports

If you've forgotten your EA SPORTS account password please click HERE: https://profile.ea.com/forgotpassword.do?ref=EASports

You must be logged into to easports.com in order to complete registration for the Game Face BETA. Please ensure that you login by entering your EA SPORTS account email and password in the login box.

Register for the Game Face BETA.

At the current time you must register for the Game Face BETA in order to use the Game Face feature (this will change soon). For this you will need to ensure that you are logged into www.easports.com.

You can access the Game Face BETA registration HERE: http://www.easports.com/gameface

Or look for the Game Face banner in the 'My Bio' widget on your profile page:

How to Register

After log in and accessing the registration link in please follow these Steps:

Step 1) Welcome

When first accessing the Game Face BETA registration you will land on the welcome page. Please click the 'Register for the BETA' button to advance.

Step 2) EA SPORTS Game Face BETA Testing Agreement

In step 2 you will be presented with the EA SPORTS Game Face BETA Testing agreement, please read through the agreement and click the read and agree if you wish to proceed. If you do not wish to accept the agreement you can simply click any link in the main navigation bar to leave the registration process. You will not be registered for Game Face if you do so.

Step 3) Installing the Game Face Package

This is a very important step in the registration process which ensures that all necessary components for using EA SPORTS Game Face are installed on your computer. This Game Face Package (GFP) must be installed on any computer you choose to access Game Face from. This means that if you wish to use a different computer than the one you previously installed the GFP on then you must install it again. You can do so at anytime by accessing the 'SETTINGS' tab in the EA SPORTS Game Face Creator.

1) Installation Instructions - Please read carefully through the instructions in order to launch the Game Face installer which will guide you through the full install process.

2) Minimum System Requirements - These requirements are recommended to ensure that you receive the best Game Face experience. Having system requirements lower than these will result in poor feature performance and visual quality.

3) What is inside the Game Face Package - If you wish to learn more about what is contained in the Game Face Package that will be installed on your computer this area will provide you with more detail. Please note that nothing will be installed by clicking this area.

4) Game Face Package Install Now -This button to launch the Game Face installer. After clicking this you will be presented with a download popup from either Internet Explorer (IE) or Firefox. You must open this file in order to run the installer. Choose 'Run' on IE or 'Save File' on Firefox to do this.

Using the Game Face Installer

A. Language Select - First you must select a language.

B. Installer Landing Page

Please follow the instructions on the installer landing page and ensure that you close all other applications before starting the setup. Click Next to start the setup process.

***NOTE - The setup process may take over 30 minutes depending on the version of your system components.

C. Installing Components

Depending on the version of DirectX and .Net Framework software you currently have installed on your computer the EA SPORTS Game Face Client installer may have to update these to a compatible version. As mentioned in the previous step this process may take up to 30 minutes so you may have to be patient. If it is identified that these must be installed you will be directed to a 3rd Party installation process that will guide you through these steps. Please follow the steps carefully. Once completed, you will return back to the EA SPORTS Game Face installer to complete the Game Face installation process.

D. Installation Complete

Once the Game Face Installer has completed installation on the required components, click Next to advance to the Finish screen.

On the Finish screen, click 'Finish' to finalize installation and return back to the Game Face BETA registration screen to continue along the registration process.

In order to advance to the next step, please click the check box confirming that you have successfully installed the Game Face Package. When checked the 'Next' button will become active, click the 'Next' button to advance.

Step 4) Install Unity Player

Installation of the Unity Player is mandatory to be able to view the 3D Game Face character within your web browser. To install, click the 'Install Now!' button in the lower right corner of the screen as shown below:

A download prompt will appear once the install Unity button is clicked, choose 'run' on IE or 'Save File' on Firefox and follow the subsequent directions to install.

***Note - The Unity installation process is not controlled by EA SPORTS.

Once the Unity player has been installed an EA SPORTS logo animation will play in the Unity player on the right of the screen. If you are able to view the animation below Unity had been installed correctly and the 'Next' button should be active. Click the 'Next' button to continue and finalize your registration.

Step 5) Finish!

You have now successfully registered for the EA SPORTS Game Face BETA. Check your easports.com or Football World inbox for registration confirmation. The team at EA SPORTS will be constantly approving accounts, approval should take anywhere from 24-48 hours however depending on the volume of requests it may take longer. The team at EA SPORTS will try and get to your request as soon as possible.

When you've been accepted to the BETA you will be sent another email to your easports.com inbox with further instructions on how to get started and create your Game Face.

We hope this helped and look forward to seeing your Game Face!

Thank You.

The EA SPORTS Team.

I have a little problem with the Game Face creator. When I download my gameface on my xbox360 the face looks very different from the original one from the site. The face looks a little bit Chinese and the face looks really white in comparison with the rest of the body. I dont think its the picture because i tried it with different ones and the result seems to stay the same. Does someone has a explanation for this and if it is a problem can you please solve it.

Greetz,

JongboY93

I am having problems when downloading the "Game Face Package" it says installation cancelled...this is the msg..
plz if anyone knows this problem reply..
Extract: easports.cer
Failed to install EA SPORTS Game Face Client Certificate.
Installation cancelled. EA SPORTS Game Face Client certificate is required.

I am having problems when downloading the "Game Face Package" it says installation cancelled...this is the msg..
plz if anyone knows this problem reply..
Extract: easports.cer
Failed to install EA SPORTS Game Face Client Certificate.
Installation cancelled. EA SPORTS Game Face Client certificate is required.

For those of you still running into issues with Game Face, please do the following:

1. Go to http://help.easports.com

2. In the search menu, type in Game Face, and hit Search

3. A list of all of the latest Game Face information and troubleshooting will be listed

If you are having trouble with the process after looking through the Game Face information, you'll need to:

1. Go to the Email Us option under the Support Links to the left of the page

2. Fill in your console under platform,

3. Enter in FIFA 10 for the game

4. Select technical then error for the category

5. You may have the option to Chat Live with a Customer Service Rep at this point

6. If not, click the continue with email option, and include the following information in your email:

a. What is the main issue that you are running into? Where are you being held up at in the process? What message are you seeing when you get held up?

b. What console are you trying to upload your Game Face to? If you're using a XBOX 360, can you verify if you have a XBOX Live Gold Account or not?

c. What is your Gamertag/PSN ID?

d. What time did the issue occur? If you tried multiple times, can you provide us with a general estimate of when the last time you ran into the issue was?

e. What are your PC specs? Specifically, RAM, CPU and Graphic card type, and memory?

7. You also have the option to upload screen shots of any of the issues that you are seeing.

8. Click Finish and Save

9. A Customer Service Rep will be in contact with you via email within 24 hours.

Thanks in advance for your support and continued patience.

in my profile, I cant edit "my" game face there:

any idea?!

Electronic Arts

Highlighted Game

NHL™ 10