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Re:GAMEFACE BETA 1.2.x TROUBLESHOOTING GUIDE  XML
EA SPORTS Game Face  > Game Face Help and FAQ
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[Post New] 10/16/2010 10:24:17
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easw.EA_LoicArgelies wrote:

Yes, we will correct this issue server side in a matter of days. Fix is being crafted at this moment.


1.2.1 is ready with a fix and should be out early next week.
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[Post New] 10/17/2010 09:35:07
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How do I reset my game face so I can change him on Fifa? the website for game face is ridiculously slow.
[Post New] 10/17/2010 13:55:37
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Generation could not complete. Try re-adjusting the marker placement on your photo and try again.

Log:

Sun Oct 17 23:45:47 2010
--->Game Face Plugin v.1.0.0.18 (Windows) initialized.
[2010-Oct-17 23:45:47] Checking Local Photos and Markers...
[2010-Oct-17 23:45:47] found front photo
[2010-Oct-17 23:45:47] found front markers
[2010-Oct-17 23:45:47] found side photo
[2010-Oct-17 23:45:47] found side markers
[2010-Oct-17 23:45:47] onchecklocalphotosandmarkersevent...
[2010-Oct-17 23:46:07] Front Photo Path=C:/Users/Dem0nAir/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/face_front.jpg
Front Thumb Path=C:/Users/Dem0nAir/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/thumb_front.jpg
[2010-Oct-17 23:46:07] onfrontphotosaveevent: Success!
[2010-Oct-17 23:46:07] Front Markers Path=C:/Users/Dem0nAir/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/markers_front.xml
[2010-Oct-17 23:46:07] onfrontmarkerssaveevent: Success!
[2010-Oct-17 23:46:07] Side Photo Path=C:/Users/Dem0nAir/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/face_side.jpg
Side Thumb Path=C:/Users/Dem0nAir/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/thumb_side.jpg
[2010-Oct-17 23:46:07] onsidephotosaveevent: Success!
[2010-Oct-17 23:46:07] Side Markers Path=C:/Users/Dem0nAir/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/markers_side.xml
[2010-Oct-17 23:46:07] onsidemarkerssaveevent: Success!
[2010-Oct-17 23:46:08] Starting Photofit from: C:/Users/Dem0nAir/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/DynLibFg3PhotoFit.dll
Side Markers=yes.

[2010-Oct-17 23:46:08] starting photofit with two photos...
[2010-Oct-17 23:46:08] onphotofitevent:
Photofit Result: Error: 127. Unable to load photofit dll.
Photofit Exit Code: -1
Photofit Time Taken (sec): 0
[2010-Oct-17 23:46:10] onerrorreportevent: Success! (HTTP_STATUS=200) Server Response:<?xml version="1.0" encoding="UTF-8"?><comment id="23845934"><category_id>30012</category_id></comment>



[2010-Oct-17 23:47:08] Front Photo Path=C:/Users/Dem0nAir/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/face_front.jpg
Front Thumb Path=C:/Users/Dem0nAir/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/thumb_front.jpg
[2010-Oct-17 23:47:08] onfrontphotosaveevent: Success!
[2010-Oct-17 23:47:08] Front Markers Path=C:/Users/Dem0nAir/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/markers_front.xml
[2010-Oct-17 23:47:08] onfrontmarkerssaveevent: Success!
[2010-Oct-17 23:47:08] Side Photo Path=C:/Users/Dem0nAir/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/face_side.jpg
Side Thumb Path=C:/Users/Dem0nAir/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/thumb_side.jpg
[2010-Oct-17 23:47:08] onsidephotosaveevent: Success!
[2010-Oct-17 23:47:08] Side Markers Path=C:/Users/Dem0nAir/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/markers_side.xml
[2010-Oct-17 23:47:08] onsidemarkerssaveevent: Success!
[2010-Oct-17 23:47:09] Starting Photofit from: C:/Users/Dem0nAir/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/DynLibFg3PhotoFit.dll
Side Markers=yes.

[2010-Oct-17 23:47:09] starting photofit with two photos...
[2010-Oct-17 23:47:09] onphotofitevent:
Photofit Result: Error: 127. Unable to load photofit dll.
Photofit Exit Code: -1
Photofit Time Taken (sec): 0
[2010-Oct-17 23:47:10] onerrorreportevent: Failed to send http request to http://www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/40752398/comments/?EASW-Version=2.0. Error: No error (HTTP_STATUS=500). Cookie=EASW_KEY=217effd3-9a0f-4ec4-baf4-b2981b4171c2 Server Response:





[2010-Oct-17 23:51:45] Front Photo Path=C:/Users/Dem0nAir/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/face_front.jpg
Front Thumb Path=C:/Users/Dem0nAir/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/thumb_front.jpg
[2010-Oct-17 23:51:45] onfrontphotosaveevent: Success!
[2010-Oct-17 23:51:45] Front Markers Path=C:/Users/Dem0nAir/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/markers_front.xml
[2010-Oct-17 23:51:45] onfrontmarkerssaveevent: Success!
[2010-Oct-17 23:51:45] Side Photo Path=C:/Users/Dem0nAir/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/face_side.jpg
Side Thumb Path=C:/Users/Dem0nAir/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/thumb_side.jpg
[2010-Oct-17 23:51:46] onsidephotosaveevent: Success!
[2010-Oct-17 23:51:46] Side Markers Path=C:/Users/Dem0nAir/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/markers_side.xml
[2010-Oct-17 23:51:46] onsidemarkerssaveevent: Success!
[2010-Oct-17 23:51:47] Starting Photofit from: C:/Users/Dem0nAir/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/DynLibFg3PhotoFit.dll
Side Markers=yes.

[2010-Oct-17 23:51:47] starting photofit with two photos...
[2010-Oct-17 23:51:47] onphotofitevent:
Photofit Result: Error: 127. Unable to load photofit dll.
Photofit Exit Code: -1
Photofit Time Taken (sec): 0
[2010-Oct-17 23:51:48] onerrorreportevent: Failed to send http request to http://www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/40752398/comments/?EASW-Version=2.0. Error: No error (HTTP_STATUS=500). Cookie=EASW_KEY=217effd3-9a0f-4ec4-baf4-b2981b4171c2 Server Response:

Using Firefox last version.
vcredist_x86.exe doesn't help, cleaning cookies as well.



[Post New] 10/18/2010 01:56:09
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Joined: 05/18/2010 07:56:19
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I cant get gamefact to work. Im stock on this page of registration. i download and doubleclick to install and get to
step 5. Then the page never updates and i cant progress. Any ideas?

Installation Instructions


The Game Face Browser Plugin (GBP) is a mandatory downloadable application that will allow you to generate your Game Face using an uploaded photo on the web. You must have the GBP installed on your computer in order to have your Game Face completed successfully. To install the GBP please click on the 'Install Now' button in the lower right corner of your screen. Please follow these steps:

1) Click the 'Install Now' button in the lower right corner of your screen to start downloading the installer.
2) Once the file download is complete, launch the Game Face Browser Plugin Installer.
3) Click 'Install' button on the Game Face Browser Plugin Installer.
4) Follow all install instructions if applicable.
5) Once installation is complete, select 'Finish' to close the installer popup and return to the registration window. 6) Once the installation is complete you will see a confirmation message.
7) Click 'Next' to move on to the next step.
[Post New] 10/18/2010 15:12:09
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ps3.cccjjjaaayyy wrote:I cant get gamefact to work. Im stock on this page of registration. i download and doubleclick to install and get to
step 5. Then the page never updates and i cant progress. Any ideas?

Installation Instructions


The Game Face Browser Plugin (GBP) is a mandatory downloadable application that will allow you to generate your Game Face using an uploaded photo on the web. You must have the GBP installed on your computer in order to have your Game Face completed successfully. To install the GBP please click on the 'Install Now' button in the lower right corner of your screen. Please follow these steps:

1) Click the 'Install Now' button in the lower right corner of your screen to start downloading the installer.
2) Once the file download is complete, launch the Game Face Browser Plugin Installer.
3) Click 'Install' button on the Game Face Browser Plugin Installer.
4) Follow all install instructions if applicable.
5) Once installation is complete, select 'Finish' to close the installer popup and return to the registration window. 6) Once the installation is complete you will see a confirmation message.
7) Click 'Next' to move on to the next step.


I have registered your account from here to make it easier. If you still are having problems, i would get you to try in other browsers such as Firefox or Chrome.

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[Post New] 10/18/2010 16:51:20
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Joined: 10/07/2010 00:28:13
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Hey will game face ever work on Intel embedded ig drivers cards? Or should i just try to use another computer...
[Post New] 10/18/2010 17:13:02
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cem_ea_id.Calib07 wrote:Hey will game face ever work on Intel embedded ig drivers cards? Or should i just try to use another computer...


Unlikely in the foreseeable future, but do give it a try when 1.3.0 is out. Some major changes were made on the graphics source code.
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[Post New] 10/19/2010 00:03:59
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Joined: 10/19/2010 02:01:57
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EA_LoicArgelies - so what about my question?
[Post New] 10/19/2010 08:18:20
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Joined: 10/19/2010 10:16:46
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i made my gameface i just don't know how to send it to fifa 11 i need help
[Post New] 10/19/2010 11:53:15
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xbox.GQ JERSEYBOY wrote:i made my gameface i just don't know how to send it to fifa 11 i need help


Nice gameface. Now, you should be able to go into the virtual pro menu, create and save your virtual pro there. Once created, it will unlock an option to "download Gameface" in the navigation menu under Virtual Pro.
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[Post New] 10/19/2010 13:19:22
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Joined: 10/19/2010 15:09:33
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Hey, I don't normally post in forums and stuff, and I'm not even sure if I have replied to the right person, but I have a major problem with gameface, I've tried 2 or 3 times in the past, and I can't get it right, I have no problem with the process of creating a gameface, please look at my profile: calum769/thewoodenspoon, it looks sort of like me, albeit a little weird, but when I download it on fifa 11, I look really white, a bit chinese (which I'm not) and just generally different, as if fifa has chosen a generic face!! It's really frustrating, as you can probably tell by my comment on my profile, it could be because I took the photos on my laptops webcam and infront of quite a bright desk lamp, but if it looked something like it does online I wouldn't be so ***** off. Time and effort wasted.[/size][/size]
[Post New] 10/19/2010 16:17:44
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Joined: 10/19/2010 18:16:10
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I'm really excited to get this to work, unfortunately every time it starts to generate it stops after a few minutes and says "Upload Error, try re-uloading."

Tue Oct 19 18:04:27 2010
--->Game Face Plugin v.1.0.0.18 (Mac) initialized.
[2010-Oct-19 18:04:27] Checking Local Photos and Markers...
[2010-Oct-19 18:04:27] found front photo
[2010-Oct-19 18:04:27] found front markers
[2010-Oct-19 18:04:27] found side photo
[2010-Oct-19 18:04:27] found side markers
[2010-Oct-19 18:04:27] onchecklocalphotosandmarkersevent...
[2010-Oct-19 18:05:15] Front Photo Path=/Users/samalcarez/Library/Application Support/Electronic Arts/Game Face/face_front.jpg
Front Thumb Path=/Users/samalcarez/Library/Application Support/Electronic Arts/Game Face/thumb_front.jpg
[2010-Oct-19 18:05:15] onfrontphotosaveevent: Success!
[2010-Oct-19 18:05:15] Front Markers Path=/Users/samalcarez/Library/Application Support/Electronic Arts/Game Face/markers_front.xml
[2010-Oct-19 18:05:15] onfrontmarkerssaveevent: Success!
[2010-Oct-19 18:05:15] Side Photo Path=/Users/samalcarez/Library/Application Support/Electronic Arts/Game Face/face_side.jpg
Side Thumb Path=/Users/samalcarez/Library/Application Support/Electronic Arts/Game Face/thumb_side.jpg
[2010-Oct-19 18:05:15] onsidephotosaveevent: Success!
[2010-Oct-19 18:05:15] Side Markers Path=/Users/samalcarez/Library/Application Support/Electronic Arts/Game Face/markers_side.xml
[2010-Oct-19 18:05:15] onsidemarkerssaveevent: Success!
[2010-Oct-19 18:05:17] Starting Photofit from: /Users/samalcarez/Library/Application Support/Electronic Arts/Game Face/libDynLibFg3PhotoFit32.dylib [Safari 64 loads libDynLibFg3PhotoFit64.dylib]
Side Markers=yes.

[2010-Oct-19 18:05:17] starting photofit with two photos...
[2010-Oct-19 18:08:35] onphotofitevent:
Photofit Result: Success
Photofit Exit Code: 0
Photofit Time Taken (sec): 198.31
[2010-Oct-19 18:08:35] Media Upload URL=http://www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/11544434/sku/012A0001/media?EASW-Version=2.0&maxed_slots=overwrite_oldest
EASW Key=EASW_KEY=ae37f720-8f92-49e7-bc01-ddce084f6803
Keyname=ETLGO
Photos Path=/Users/samalcarez/Library/Application Support/Electronic Arts/Game Face
Has Side Photo=yes
ProxyAddress=none supplied
[2010-Oct-19 18:08:46] onmediauploadevent: Success! (HTTP_STATUS=200) Server Response:<?xml version="1.0" encoding="UTF-8"?><media_metadata id="43378959" sku="012A0001" slot="1" type="PHOTOFACE"><description>Gameface Browser Plugin 1.0.0.18</description><server_date>2010-10-19T23:08:46.298Z</server_date><name>Game Face Browser Plugin Desktop Photofit</name><date>2010-10-19T23:08:35Z</date><ratings_total>0.0</ratings_total><download_count>0</download_count><comment_count>0</comment_count><view_count>0</view_count><player><id>9860281</id></player><persona><id>11544434</id></persona><tags/><attributes/><binary id="64790140" type="PHOTOMARKER_SIDE" uri="http://cdn.content.easports.com/media2/photoface09/11544434/012A0001_1_PHOTOMARKER_SIDE_ZIP.xml" size="900"/><binary id="64790141" type="PHOTOFACE_FRONT" uri="http://cdn.content.easports.com/media2/photoface09/11544434/012A0001_1_PHOTOFACE_FRONT_GYl.jpg" size="703520"/><binary id="64790142" type="PHOTOFACE_SIDE" uri="http://cdn.content.easports.com/media2/photoface09/11544434/012A0001_1_PHOTOFACE_SIDE_ykW.jpg" size="688509"/><binary id="64790143" type="PHOTOMARKER_FRONT" uri="http://cdn.content.easports.com/media2/photoface09/11544434/012A0001_1_PHOTOMARKER_FRONT_Rls.xml" size="1094"/><binary id="64790144" type="PHOTOTHUMB_FRONT" uri="http://cdn.content.easports.com/media2/photoface09/11544434/012A0001_1_PHOTOTHUMB_FRONT_lhT.jpg" size="16916"/><binary id="64790145" type="PHOTOTHUMB_SIDE" uri="http://cdn.content.easports.com/media2/photoface09/11544434/012A0001_1_PHOTOTHUMB_SIDE_fRU.jpg" size="14674"/><thumbnail/><owner xuid="90000012199a6" platform="360">bummer town</owner><ratings count="0">3.0</ratings></media_metadata>



[2010-Oct-19 18:08:46] Upload URL=http://www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/11544434/media/43378959/desktop_photofit?photofit_time=198310&gender=male&skin_tone_index=1&random_key=ETLGO&side_photo_used=true
EASW Key=EASW_KEY=ae37f720-8f92-49e7-bc01-ddce084f6803
Keyname=ETLGO
Photos Path=/Users/samalcarez/Library/Application Support/Electronic Arts/Game Face
ProxyAddress=none supplied
[2010-Oct-19 18:08:48] ondesktopphotofituploadevent: Failed to send http request to http://www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/11544434/media/43378959/desktop_photofit?photofit_time=198310&gender=male&skin_tone_index=1&random_key=ETLGO&side_photo_used=true. Error: No error (HTTP_STATUS=499). Cookie=EASW_KEY=ae37f720-8f92-49e7-bc01-ddce084f6803 Server Response:<?xml version="1.0" encoding="UTF-8"?><rest_error-full><code>GenericBusinessError</code><description>Server busy, please try again later.</description></rest_error-full>



[2010-Oct-19 18:08:48] onerrorreportevent: Failed to send http request to http://www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/11544434/comments/?EASW-Version=2.0. Error: No error (HTTP_STATUS=500). Cookie=EASW_KEY=ae37f720-8f92-49e7-bc01-ddce084f6803 Server Response:





[2010-Oct-19 18:09:57] Upload URL=http://www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/11544434/media/43378959/desktop_photofit?photofit_time=198310&gender=male&skin_tone_index=1&random_key=ETLGO&side_photo_used=true
EASW Key=EASW_KEY=null
Keyname=ETLGO
Photos Path=/Users/samalcarez/Library/Application Support/Electronic Arts/Game Face
ProxyAddress=none supplied
[2010-Oct-19 18:09:59] ondesktopphotofituploadevent: Failed to send http request to http://www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/11544434/media/43378959/desktop_photofit?photofit_time=198310&gender=male&skin_tone_index=1&random_key=ETLGO&side_photo_used=true. Error: No error (HTTP_STATUS=403). Cookie=EASW_KEY=null Server Response:





[2010-Oct-19 18:10:00] onerrorreportevent: Failed to send http request to http://www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/11544434/comments/?EASW-Version=2.0. Error: No error (HTTP_STATUS=403). Cookie=EASW_KEY=null Server Response:





[Post New] 10/19/2010 16:35:28
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xbox.bummer town wrote:I'm really excited to get this to work, unfortunately every time it starts to generate it stops after a few minutes and says "Upload Error, try re-uloading."

Tue Oct 19 18:04:27 2010
--->Game Face Plugin v.1.0.0.18 (Mac) initialized.
[2010-Oct-19 18:04:27] Checking Local Photos and Markers...
[2010-Oct-19 18:04:27] found front photo
[2010-Oct-19 18:04:27] found front markers
[2010-Oct-19 18:04:27] found side photo
[2010-Oct-19 18:04:27] found side markers
[2010-Oct-19 18:04:27] onchecklocalphotosandmarkersevent...
[2010-Oct-19 18:05:15] Front Photo Path=/Users/samalcarez/Library/Application Support/Electronic Arts/Game Face/face_front.jpg
Front Thumb Path=/Users/samalcarez/Library/Application Support/Electronic Arts/Game Face/thumb_front.jpg
[2010-Oct-19 18:05:15] onfrontphotosaveevent: Success!
[2010-Oct-19 18:05:15] Front Markers Path=/Users/samalcarez/Library/Application Support/Electronic Arts/Game Face/markers_front.xml
[2010-Oct-19 18:05:15] onfrontmarkerssaveevent: Success!
[2010-Oct-19 18:05:15] Side Photo Path=/Users/samalcarez/Library/Application Support/Electronic Arts/Game Face/face_side.jpg
Side Thumb Path=/Users/samalcarez/Library/Application Support/Electronic Arts/Game Face/thumb_side.jpg
[2010-Oct-19 18:05:15] onsidephotosaveevent: Success!
[2010-Oct-19 18:05:15] Side Markers Path=/Users/samalcarez/Library/Application Support/Electronic Arts/Game Face/markers_side.xml
[2010-Oct-19 18:05:15] onsidemarkerssaveevent: Success!
[2010-Oct-19 18:05:17] Starting Photofit from: /Users/samalcarez/Library/Application Support/Electronic Arts/Game Face/libDynLibFg3PhotoFit32.dylib [Safari 64 loads libDynLibFg3PhotoFit64.dylib]
Side Markers=yes.

[2010-Oct-19 18:05:17] starting photofit with two photos...
[2010-Oct-19 18:08:35] onphotofitevent:
Photofit Result: Success
Photofit Exit Code: 0
Photofit Time Taken (sec): 198.31
[2010-Oct-19 18:08:35] Media Upload URL=http://www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/11544434/sku/012A0001/media?EASW-Version=2.0&maxed_slots=overwrite_oldest
EASW Key=EASW_KEY=ae37f720-8f92-49e7-bc01-ddce084f6803
Keyname=ETLGO
Photos Path=/Users/samalcarez/Library/Application Support/Electronic Arts/Game Face
Has Side Photo=yes
ProxyAddress=none supplied
[2010-Oct-19 18:08:46] onmediauploadevent: Success! (HTTP_STATUS=200) Server Response:<?xml version="1.0" encoding="UTF-8"?><media_metadata id="43378959" sku="012A0001" slot="1" type="PHOTOFACE"><description>Gameface Browser Plugin 1.0.0.18</description><server_date>2010-10-19T23:08:46.298Z</server_date><name>Game Face Browser Plugin Desktop Photofit</name><date>2010-10-19T23:08:35Z</date><ratings_total>0.0</ratings_total><download_count>0</download_count><comment_count>0</comment_count><view_count>0</view_count><player><id>9860281</id></player><persona><id>11544434</id></persona><tags/><attributes/><binary id="64790140" type="PHOTOMARKER_SIDE" uri="http://cdn.content.easports.com/media2/photoface09/11544434/012A0001_1_PHOTOMARKER_SIDE_ZIP.xml" size="900"/><binary id="64790141" type="PHOTOFACE_FRONT" uri="http://cdn.content.easports.com/media2/photoface09/11544434/012A0001_1_PHOTOFACE_FRONT_GYl.jpg" size="703520"/><binary id="64790142" type="PHOTOFACE_SIDE" uri="http://cdn.content.easports.com/media2/photoface09/11544434/012A0001_1_PHOTOFACE_SIDE_ykW.jpg" size="688509"/><binary id="64790143" type="PHOTOMARKER_FRONT" uri="http://cdn.content.easports.com/media2/photoface09/11544434/012A0001_1_PHOTOMARKER_FRONT_Rls.xml" size="1094"/><binary id="64790144" type="PHOTOTHUMB_FRONT" uri="http://cdn.content.easports.com/media2/photoface09/11544434/012A0001_1_PHOTOTHUMB_FRONT_lhT.jpg" size="16916"/><binary id="64790145" type="PHOTOTHUMB_SIDE" uri="http://cdn.content.easports.com/media2/photoface09/11544434/012A0001_1_PHOTOTHUMB_SIDE_fRU.jpg" size="14674"/><thumbnail/><owner xuid="90000012199a6" platform="360">bummer town</owner><ratings count="0">3.0</ratings></media_metadata>



[2010-Oct-19 18:08:46] Upload URL=http://www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/11544434/media/43378959/desktop_photofit?photofit_time=198310&gender=male&skin_tone_index=1&random_key=ETLGO&side_photo_used=true
EASW Key=EASW_KEY=ae37f720-8f92-49e7-bc01-ddce084f6803
Keyname=ETLGO
Photos Path=/Users/samalcarez/Library/Application Support/Electronic Arts/Game Face
ProxyAddress=none supplied
[2010-Oct-19 18:08:48] ondesktopphotofituploadevent: Failed to send http request to http://www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/11544434/media/43378959/desktop_photofit?photofit_time=198310&gender=male&skin_tone_index=1&random_key=ETLGO&side_photo_used=true. Error: No error (HTTP_STATUS=499). Cookie=EASW_KEY=ae37f720-8f92-49e7-bc01-ddce084f6803 Server Response:<?xml version="1.0" encoding="UTF-8"?><rest_error-full><code>GenericBusinessError</code><description>Server busy, please try again later.</description></rest_error-full>



[2010-Oct-19 18:08:48] onerrorreportevent: Failed to send http request to http://www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/11544434/comments/?EASW-Version=2.0. Error: No error (HTTP_STATUS=500). Cookie=EASW_KEY=ae37f720-8f92-49e7-bc01-ddce084f6803 Server Response:





[2010-Oct-19 18:09:57] Upload URL=http://www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/11544434/media/43378959/desktop_photofit?photofit_time=198310&gender=male&skin_tone_index=1&random_key=ETLGO&side_photo_used=true
EASW Key=EASW_KEY=null
Keyname=ETLGO
Photos Path=/Users/samalcarez/Library/Application Support/Electronic Arts/Game Face
ProxyAddress=none supplied
[2010-Oct-19 18:09:59] ondesktopphotofituploadevent: Failed to send http request to http://www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/11544434/media/43378959/desktop_photofit?photofit_time=198310&gender=male&skin_tone_index=1&random_key=ETLGO&side_photo_used=true. Error: No error (HTTP_STATUS=403). Cookie=EASW_KEY=null Server Response:





[2010-Oct-19 18:10:00] onerrorreportevent: Failed to send http request to http://www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/11544434/comments/?EASW-Version=2.0. Error: No error (HTTP_STATUS=403). Cookie=EASW_KEY=null Server Response:







I wonder if you got logged out the site during the generation process, maybe because it either took very long (>1h) to complete or you left it there for a long time (Say, lunch)?

The log suggests that the server rejected your request due to lack of authorization.
If that is not the case, try clearing your cookies for this site only and try again.
[WWW]
[Post New] 10/19/2010 16:46:06
[Up]



Joined: 10/19/2010 18:40:57
Messages: 2
Offline
Hi,

I got GameFace to work fine time after time - aside from the colours being slightly off, but I was working on that - but now I keep getting the upload error message.

I've tried the fixes you mention in the first post, clearing my cache etc and I've tried different browsers, I've tried double clicking the file you mentioned which said it repaired the program, but it hasn't made any difference.

Here is my log:


Tue Oct 19 23:47:37 2010
--->Game Face Plugin v.1.0.0.18 (Windows) initialized.
[2010-Oct-19 23:47:39] Checking Local Photos and Markers...
[2010-Oct-19 23:47:40] found front photo
[2010-Oct-19 23:47:40] found front markers
[2010-Oct-19 23:47:40] found side photo
[2010-Oct-19 23:47:40] found side markers
[2010-Oct-19 23:47:40] onchecklocalphotosandmarkersevent...
[2010-Oct-19 23:50:23] Front Photo Path=C:/Users/Mark/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/face_front.jpg
Front Thumb Path=C:/Users/Mark/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/thumb_front.jpg
[2010-Oct-19 23:50:24] onfrontphotosaveevent: Success!
[2010-Oct-19 23:50:24] Front Markers Path=C:/Users/Mark/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/markers_front.xml
[2010-Oct-19 23:50:24] onfrontmarkerssaveevent: Success!
[2010-Oct-19 23:50:24] Side Photo Path=C:/Users/Mark/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/face_side.jpg
Side Thumb Path=C:/Users/Mark/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/thumb_side.jpg
[2010-Oct-19 23:50:25] onsidephotosaveevent: Success!
[2010-Oct-19 23:50:25] Side Markers Path=C:/Users/Mark/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/markers_side.xml
[2010-Oct-19 23:50:25] onsidemarkerssaveevent: Success!
[2010-Oct-19 23:50:26] Starting Photofit from: C:/Users/Mark/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18/DynLibFg3PhotoFit.dll
Side Markers=yes.

[2010-Oct-19 23:50:26] starting photofit with two photos...
[2010-Oct-20 00:10:37] onphotofitevent:
Photofit Result: Success
Photofit Exit Code: 0
Photofit Time Taken (sec): 1209.7
[2010-Oct-20 00:10:37] Media Upload URL=http://www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/21196199/sku/012A0001/media?EASW-Version=2.0&maxed_slots=overwrite_oldest
EASW Key=EASW_KEY=28e0b1fa-dde7-4172-95a6-ee24aa829792
Keyname=5ZY4H
Photos Path=C:/Users/Mark/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18
Has Side Photo=yes
ProxyAddress=none supplied
[2010-Oct-20 00:10:53] onmediauploadevent: Success! (HTTP_STATUS=200) Server Response:<?xml version="1.0" encoding="UTF-8"?><media_metadata id="43379453" sku="012A0001" slot="1" type="PHOTOFACE"><description>Gameface Browser Plugin 1.0.0.18</description><server_date>2010-10-19T23:11:03.134Z</server_date><name>Game Face Browser Plugin Desktop Photofit</name><date>2010-10-19T23:10:37Z</date><ratings_total>0.0</ratings_total><download_count>0</download_count><comment_count>0</comment_count><view_count>0</view_count><player><id>16960345</id></player><persona><id>21196199</id></persona><tags/><attributes/><binary id="64790723" type="PHOTOMARKER_SIDE" uri="http://cdn.content.easports.com/media2/photoface09/21196199/012A0001_1_PHOTOMARKER_SIDE_VHl.xml" size="929"/><binary id="64790724" type="PHOTOFACE_FRONT" uri="http://cdn.content.easports.com/media2/photoface09/21196199/012A0001_1_PHOTOFACE_FRONT_PFh.jpg" size="720421"/><binary id="64790725" type="PHOTOFACE_SIDE" uri="http://cdn.content.easports.com/media2/photoface09/21196199/012A0001_1_PHOTOFACE_SIDE_lUr.jpg" size="536807"/><binary id="64790726" type="PHOTOMARKER_FRONT" uri="http://cdn.content.easports.com/media2/photoface09/21196199/012A0001_1_PHOTOMARKER_FRONT_wsL.xml" size="1128"/><binary id="64790727" type="PHOTOTHUMB_FRONT" uri="http://cdn.content.easports.com/media2/photoface09/21196199/012A0001_1_PHOTOTHUMB_FRONT_uqV.jpg" size="14429"/><binary id="64790728" type="PHOTOTHUMB_SIDE" uri="http://cdn.content.easports.com/media2/photoface09/21196199/012A0001_1_PHOTOTHUMB_SIDE_gTp.jpg" size="15157"/><thumbnail/><owner xuid="fenixfromflames" platform="cem_ea_id">FenixFromFlames</owner><ratings count="0">3.0</ratings></media_metadata>



[2010-Oct-20 00:10:53] Upload URL=http://www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/21196199/media/43379453/desktop_photofit?photofit_time=1209700&gender=male&skin_tone_index=2&random_key=5ZY4H&side_photo_used=true
EASW Key=EASW_KEY=28e0b1fa-dde7-4172-95a6-ee24aa829792
Keyname=5ZY4H
Photos Path=C:/Users/Mark/AppData/Roaming/Electronic Arts/Game Face/1.0.0.18
ProxyAddress=none supplied
[2010-Oct-20 00:10:57] ondesktopphotofituploadevent: Failed to send http request to http://www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/21196199/media/43379453/desktop_photofit?photofit_time=1209700&gender=male&skin_tone_index=2&random_key=5ZY4H&side_photo_used=true. Error: No error (HTTP_STATUS=499). Cookie=EASW_KEY=28e0b1fa-dde7-4172-95a6-ee24aa829792 Server Response:<?xml version="1.0" encoding="UTF-8"?><rest_error-full><code>GenericBusinessError</code><description>Server busy, please try again later.</description></rest_error-full>



[2010-Oct-20 00:10:58] onerrorreportevent: Failed to send http request to http://www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/21196199/comments/?EASW-Version=2.0. Error: No error (HTTP_STATUS=500). Cookie=EASW_KEY=28e0b1fa-dde7-4172-95a6-ee24aa829792 Server Response:




I hope to hear from you soon, as I was really looking forward to getting my GameFace looking spot on and now I can't do it at all
[Post New] 10/19/2010 17:42:55
[Up]



Joined: 10/19/2010 19:32:47
Messages: 3
Offline
I've tried using chrome and firefox but I keep getting the same message. "Upload Error, try reloading."

I've cleaned out cache, cookies, browser history etc. I've also tried regenerating the vcredist.exe.

Please help.


Tue Oct 19 17:21:26 2010
--->Game Face Plugin v.1.0.0.18 (Windows) initialized.
[2010-Oct-19 17:21:26] Checking Local Photos and Markers...
[2010-Oct-19 17:21:26] found front photo
[2010-Oct-19 17:21:26] found front markers
[2010-Oct-19 17:21:27] found side photo
[2010-Oct-19 17:21:27] found side markers
[2010-Oct-19 17:21:27] onchecklocalphotosandmarkersevent...
[2010-Oct-19 17:21:56] Front Photo Path=C:/Documents and Settings/Nick/Application Data/Electronic Arts/Game Face/1.0.0.18/face_front.jpg
Front Thumb Path=C:/Documents and Settings/Nick/Application Data/Electronic Arts/Game Face/1.0.0.18/thumb_front.jpg
[2010-Oct-19 17:21:56] onfrontphotosaveevent: Success!
[2010-Oct-19 17:21:56] Front Markers Path=C:/Documents and Settings/Nick/Application Data/Electronic Arts/Game Face/1.0.0.18/markers_front.xml
[2010-Oct-19 17:21:56] onfrontmarkerssaveevent: Success!
[2010-Oct-19 17:21:56] Side Photo Path=C:/Documents and Settings/Nick/Application Data/Electronic Arts/Game Face/1.0.0.18/face_side.jpg
Side Thumb Path=C:/Documents and Settings/Nick/Application Data/Electronic Arts/Game Face/1.0.0.18/thumb_side.jpg
[2010-Oct-19 17:21:56] onsidephotosaveevent: Success!
[2010-Oct-19 17:21:56] Side Markers Path=C:/Documents and Settings/Nick/Application Data/Electronic Arts/Game Face/1.0.0.18/markers_side.xml
[2010-Oct-19 17:21:56] onsidemarkerssaveevent: Success!
[2010-Oct-19 17:21:58] Starting Photofit from: C:/Documents and Settings/Nick/Application Data/Electronic Arts/Game Face/1.0.0.18/DynLibFg3PhotoFit.dll
Side Markers=yes.

[2010-Oct-19 17:21:58] starting photofit with two photos...
[2010-Oct-19 17:23:57] onphotofitevent:
Photofit Result: Success
Photofit Exit Code: 0
Photofit Time Taken (sec): 118.949
[2010-Oct-19 17:23:57] Media Upload URL=http://www.easports.com/p/avatar-head-display-program/a/head-creator/s/e/personas/44163397/sku/012A0001/media?EASW-Version=2.0&maxed_slots=overwrite_oldest
EASW Key=EASW_KEY=79f94dc5-93c9-483e-bc15-ce1703d2467b
Keyname=5ZY4H
Photos Path=C:/Documents and Settings/Nick/Application Data/Electronic Arts/Game Face/1.0.0.18
Has Side Photo=yes
ProxyAddress=none supplied
[2010-Oct-19 17:24:40] onmediauploadevent: Success! (HTTP_STATUS=200) Server Response:<?xml version="1.0" encoding="UTF-8"?><media_metadata id="43395206" sku="012A0001" slot="1" type="PHOTOFACE"><description>Gameface Browser Plugin 1.0.0.18</description><server_date>2010-10-20T00:24:39.597Z</server_date><name>Game Face Browser Plugin Desktop Photofit</name><date>2010-10-20T00:23:57Z</date><ratings_total>0.0</ratings_total><download_count>0</download_count><comment_count>0</comment_count><view_count>0</view_count><player><id>34017339</id></player><persona><id>44163397</id></persona><tags/><attributes/><binary id="64809478" type="PHOTOMARKER_SIDE" uri="http://cdn.content.easports.com/media2/photoface09/44163397/012A0001_1_PHOTOMARKER_SIDE_ngz.xml" size="930"/><binary id="64809479" type="PHOTOFACE_FRONT" uri="http://cdn.content.easports.com/media2/photoface09/44163397/012A0001_1_PHOTOFACE_FRONT_qkV.jpg" size="648402"/><binary id="64809480" type="PHOTOFACE_SIDE" uri="http://cdn.content.easports.com/media2/photoface09/44163397/012A0001_1_PHOTOFACE_SIDE_BuR.jpg" size="831256"/><binary id="64809481" type="PHOTOMARKER_FRONT" uri="http://cdn.content.easports.com/media2/photoface09/44163397/012A0001_1_PHOTOMARKER_FRONT_ZfK.xml" size="1129"/><binary id="64809482" type="PHOTOTHUMB_FRONT" uri="http://cdn.content.easports.com/media2/photoface09/44163397/012A0001_1_PHOTOTHUMB_FRONT_fyz.jpg" size="10850"/><binary id="64809483" type="PHOTOTHUMB_SIDE" uri="http://cdn.content.easports.com/media2/photoface09/44163397/012A0001_1_PHOTOTHUMB_SIDE_VOI.jpg" size="11814"/><thumbnail/><owner xuid="90000011a4084" platform="360">TheIrishNinja7</owner><ratings count="0">3.0</ratings></media_metadata>



[2010-Oct-19 17:24:40] Upload URL=http://www.easports.com/p/avatar-head-display-program/a/head-creator/s/e/personas/44163397/media/43395206/desktop_photofit?photofit_time=118949&gender=male&skin_tone_index=2&random_key=5ZY4H&side_photo_used=true
EASW Key=EASW_KEY=79f94dc5-93c9-483e-bc15-ce1703d2467b
Keyname=5ZY4H
Photos Path=C:/Documents and Settings/Nick/Application Data/Electronic Arts/Game Face/1.0.0.18
ProxyAddress=none supplied
[2010-Oct-19 17:25:46] ondesktopphotofituploadevent: Failed to send http request to http://www.easports.com/p/avatar-head-display-program/a/head-creator/s/e/personas/44163397/media/43395206/desktop_photofit?photofit_time=118949&gender=male&skin_tone_index=2&random_key=5ZY4H&side_photo_used=true. Error: No error (HTTP_STATUS=500). Cookie=EASW_KEY=79f94dc5-93c9-483e-bc15-ce1703d2467b Server Response:





[2010-Oct-19 17:25:46] onerrorreportevent: Failed to send http request to http://www.easports.com/p/avatar-head-display-program/a/head-creator/s/e/personas/44163397/comments/?EASW-Version=2.0. Error: No error (HTTP_STATUS=500). Cookie=EASW_KEY=79f94dc5-93c9-483e-bc15-ce1703d2467b Server Response:




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