Hi, I am having the same problem as NgK o NoScop3d. I'm on vista; I used firefox but found no difference in internet explorer. There was also no difference with antivirus disabled, or if I logged in and out.

Here is my log:

02/20/11 17:03:31 : Game Face Plugin v.1.3.1.0 (Windows) initialized.
02/20/11 17:03:31 : Gameface ROOT Folder: C:/Users/Tom/AppData/Roaming/Electronic Arts/Game Face
02/20/11 17:03:31 : Gameface USER Folder: C:/Users/Tom/AppData/Roaming/Electronic Arts/Game Face/www.ea.com/53185556
02/20/11 17:03:31 : Gameface LOG: C:/Users/Tom/AppData/Roaming/Electronic Arts/Game Face/www.ea.com/53185556/log.txt
02/20/11 17:03:31 : cURL version: libcurl/7.21.2
02/20/11 17:04:26 : Saving Front Photo to: C:/Users/Tom/AppData/Roaming/Electronic Arts/Game Face/www.ea.com/53185556/face_front.jpg
02/20/11 17:04:26 : Front Photo Save Result: Success!
02/20/11 17:04:26 : Saving Front Markers to: C:/Users/Tom/AppData/Roaming/Electronic Arts/Game Face/www.ea.com/53185556/markers_front.xml
02/20/11 17:04:26 : Front Markers Save Results: Success!
02/20/11 17:04:26 : Saving Side Photo to: C:/Users/Tom/AppData/Roaming/Electronic Arts/Game Face/www.ea.com/53185556/face_side.jpg
02/20/11 17:04:26 : Side Photo Save Results: Success!
02/20/11 17:04:26 : Saving Side Markers to: C:/Users/Tom/AppData/Roaming/Electronic Arts/Game Face/www.ea.com/53185556/markers_side.xml
02/20/11 17:04:26 : Side Markers Save Results: Success!
02/20/11 17:04:29 : Facegen Library loaded from: C:/Users/Tom/AppData/Roaming/Electronic Arts/Game Face/DynLibFg3PhotoFit.dll
02/20/11 17:04:29 : Starting Photofit using two photos...
02/20/11 17:06:54 : Photofit Exit Code: 0
02/20/11 17:06:54 : Photofit Time Taken (sec): 144.46206676000023
02/20/11 17:06:56 : Uploading Media...
02/20/11 17:06:56 : Media Upload URL=http://pals.www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/53185556/sku/012A0001/media?EASW-Version=2.0&maxed_slots=overwrite_oldest
02/20/11 17:06:56 : EASW Key=EASW_KEY=43407d57-47e9-4269-b5e2-fe0ababafaa0
02/20/11 17:06:56 : Photos Path=C:/Users/Tom/AppData/Roaming/Electronic Arts/Game Face/www.ea.com/53185556
02/20/11 17:07:06 : Media Upload Result: Success! (HTTP_STATUS=200)
02/20/11 17:07:06 : Media Upload Response: HTTP/1.1 200 OK

Date: Sun, 20 Feb 2011 17:07:08 GMT

Server: EASW

EASW-Content-Signature: bzA3qh8pN9hg45qSQ7mYdUfjZEQ%3D

Content-Type: text/xml;charset=utf-8

Content-Length: 1606

Set-Cookie: EASW_KEY=43407d57-47e9-4269-b5e2-fe0ababafaa0; Domain=pals.www.ea.com; Path=/

Cneonction: close



<?xml version="1.0" encoding="UTF-8"?><media_metadata id="67212682" sku="012A0001" slot="1" type="PHOTOFACE"><description>Gameface Browser Plugin 1.3.1.0</description><server_date>2011-02-20T17:07:08.409Z</server_date><name>Game Face Browser Plugin Media Upload</name><date>2011-02-20T17:06:56Z</date><ratings_total>0.0</ratings_total><download_count>0</download_count><comment_count>0</comment_count><view_count>0</view_count><player><id>40572189</id></player><persona><id>53185556</id></persona><tags/><attributes/><binary id="89528473" type="PHOTOMARKER_SIDE" uri="http://cdn.content.easports.com/media2/photoface09/53185556/012A0001_1_PHOTOMARKER_SIDE_FHs.xml" size="928"/><binary id="89528474" type="PHOTOFACE_FRONT" uri="http://cdn.content.easports.com/media2/photoface09/53185556/012A0001_1_PHOTOFACE_FRONT_wEm.jpg" size="587563"/><binary id="89528475" type="PHOTOFACE_SIDE" uri="http://cdn.content.easports.com/media2/photoface09/53185556/012A0001_1_PHOTOFACE_SIDE_VaP.jpg" size="633220"/><binary id="89528476" type="PHOTOMARKER_FRONT" uri="http://cdn.content.easports.com/media2/photoface09/53185556/012A0001_1_PHOTOMARKER_FRONT_SCl.xml" size="1127"/><binary id="89528477" type="PHOTOTHUMB_FRONT" uri="http://cdn.content.easports.com/media2/photoface09/53185556/012A0001_1_PHOTOTHUMB_FRONT_mEx.jpg" size="10533"/><binary id="89528478" type="PHOTOTHUMB_SIDE" uri="http://cdn.content.easports.com/media2/photoface09/53185556/012A0001_1_PHOTOTHUMB_SIDE_MXB.jpg" size="11040"/><thumbnail/><owner xuid="90000004ac479" platform="360">Tommy Roxxie</owner><ratings count="0">3.0</ratings></media_metadata>
02/20/11 17:07:08 : Uploading Desktop Photofit Results...
02/20/11 17:07:08 : Upload URL=http://pals.www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/53185556/media/67212682/desktop_photofit?photofit_time=144462&gender=male&skin_tone_index=1&random_key=SUIYK&side_photo_used=true
02/20/11 17:07:08 : EASW Key=EASW_KEY=43407d57-47e9-4269-b5e2-fe0ababafaa0
02/20/11 17:07:08 : Keyname=SUIYK
02/20/11 17:07:08 : Photos Path=C:/Users/Tom/AppData/Roaming/Electronic Arts/Game Face/www.ea.com/53185556
02/20/11 17:08:10 : Desktop Photofit Upload Result: Failed to send http request to http://pals.www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/53185556/media/67212682/desktop_photofit?photofit_time=144462&gender=male&skin_tone_index=1&random_key=SUIYK&side_photo_used=true. Error: No error (HTTP_STATUS=500). Cookie=EASW_KEY=43407d57-47e9-4269-b5e2-fe0ababafaa0
02/20/11 17:08:10 : Desktop Photofit Upload Response: HTTP/1.1 500 Internal Server Error

Date: Sun, 20 Feb 2011 17:08:12 GMT

Server: EASW

Content-Type: text/html;charset=ISO-8859-1

Set-Cookie: JSESSIONID=67D9981C16250E55F2C2286A85EB0DF0; Path=/

nnCoection: close

Transfer-Encoding: chunked






02/20/11 17:08:10 : Error Report Result: Success! (HTTP_STATUS=200)
02/20/11 17:08:10 : Error Report Response: HTTP/1.1 200 OK

Date: Sun, 20 Feb 2011 17:08:12 GMT

Server: EASW

Content-Type: text/xml;charset=utf-8

Content-Length: 103

Set-Cookie: EASW_KEY=43407d57-47e9-4269-b5e2-fe0ababafaa0; Domain=pals.www.ea.com; Path=/

nnCoection: close



<?xml version="1.0" encoding="UTF-8"?><comment id="25782807"><category_id>30012</category_id></comment>


Thanks for any help that you can provide!

once i generated my game face this msj comes up....... The Gameface generation completed successfully but the server could not be contacted to upload your results. Please try again a few times and, if the problem persists, contact us through our help forums to get assistance. i tried uploading it again over and over and and disabled my anti virus and followed step by step..but never worked..i need help!

have been tryin g all day long and always get to upload ,but then says upload error to server please try again

Appears to be the same problem as above.. (HTTP/1.1 500 Internal Server Error)
PC, Win Vista (all latest updates installed), Google Chrome 9.0.597.98
No difference if Anti-Virus (Comodo) enabled or not.
No difference when using different photos.
No difference logging out and logging in again.

Error log:

02/20/11 18:26:00 : Game Face Plugin v.1.3.1.0 (Windows) initialized.
02/20/11 18:26:00 : Gameface ROOT Folder: C:/Users/RatErika/AppData/Roaming/Electronic Arts/Game Face
02/20/11 18:26:00 : Gameface USER Folder: C:/Users/RatErika/AppData/Roaming/Electronic Arts/Game Face/www.ea.com/38756282
02/20/11 18:26:00 : Gameface LOG: C:/Users/RatErika/AppData/Roaming/Electronic Arts/Game Face/www.ea.com/38756282/log.txt
02/20/11 18:26:00 : cURL version: libcurl/7.21.2
02/20/11 18:45:56 : Saving Front Photo to: C:/Users/RatErika/AppData/Roaming/Electronic Arts/Game Face/www.ea.com/38756282/face_front.jpg
02/20/11 18:45:56 : Front Photo Save Result: Success!
02/20/11 18:45:56 : Saving Front Markers to: C:/Users/RatErika/AppData/Roaming/Electronic Arts/Game Face/www.ea.com/38756282/markers_front.xml
02/20/11 18:45:56 : Front Markers Save Results: Success!
02/20/11 18:45:56 : Saving Side Photo to: C:/Users/RatErika/AppData/Roaming/Electronic Arts/Game Face/www.ea.com/38756282/face_side.jpg
02/20/11 18:45:56 : Side Photo Save Results: Success!
02/20/11 18:45:56 : Saving Side Markers to: C:/Users/RatErika/AppData/Roaming/Electronic Arts/Game Face/www.ea.com/38756282/markers_side.xml
02/20/11 18:45:56 : Side Markers Save Results: Success!
02/20/11 18:46:00 : Facegen Library loaded from: C:/Users/RatErika/AppData/Roaming/Electronic Arts/Game Face/DynLibFg3PhotoFit.dll
02/20/11 18:46:00 : Starting Photofit using two photos...
02/20/11 18:49:10 : Photofit Exit Code: 0
02/20/11 18:49:10 : Photofit Time Taken (sec): 190.78175885482597
02/20/11 18:49:12 : Uploading Media...
02/20/11 18:49:12 : Media Upload URL=http://pals.www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/38756282/sku/012A0001/media?EASW-Version=2.0&maxed_slots=overwrite_oldest
02/20/11 18:49:12 : EASW Key=EASW_KEY=faf055af-9df2-4513-8c45-0d89324714ee
02/20/11 18:49:12 : Photos Path=C:/Users/RatErika/AppData/Roaming/Electronic Arts/Game Face/www.ea.com/38756282
02/20/11 18:49:40 : Media Upload Result: Success! (HTTP_STATUS=200)
02/20/11 18:49:40 : Media Upload Response: HTTP/1.1 200 OK

Date: Sun, 20 Feb 2011 18:49:44 GMT

Server: EASW

EASW-Content-Signature: Bh1NyY9ITK6TMpKS3%2FfIHOOHo74%3D

Content-Type: text/xml;charset=utf-8

Content-Length: 1601

Set-Cookie: EASW_KEY=faf055af-9df2-4513-8c45-0d89324714ee; Domain=pals.www.ea.com; Path=/

Cneonction: close



<?xml version="1.0" encoding="UTF-8"?><media_metadata id="67228440" sku="012A0001" slot="1" type="PHOTOFACE"><description>Gameface Browser Plugin 1.3.1.0</description><server_date>2011-02-20T18:49:44.555Z</server_date><name>Game Face Browser Plugin Media Upload</name><date>2011-02-20T18:49:12Z</date><ratings_total>0.0</ratings_total><download_count>0</download_count><comment_count>0</comment_count><view_count>0</view_count><player><id>30185791</id></player><persona><id>38756282</id></persona><tags/><attributes/><binary id="89545820" type="PHOTOMARKER_SIDE" uri="http://cdn.content.easports.com/media2/photoface09/38756282/012A0001_1_PHOTOMARKER_SIDE_UVG.xml" size="930"/><binary id="89545821" type="PHOTOFACE_FRONT" uri="http://cdn.content.easports.com/media2/photoface09/38756282/012A0001_1_PHOTOFACE_FRONT_zAR.jpg" size="899569"/><binary id="89545822" type="PHOTOFACE_SIDE" uri="http://cdn.content.easports.com/media2/photoface09/38756282/012A0001_1_PHOTOFACE_SIDE_cOb.jpg" size="947385"/><binary id="89545823" type="PHOTOMARKER_FRONT" uri="http://cdn.content.easports.com/media2/photoface09/38756282/012A0001_1_PHOTOMARKER_FRONT_UQP.xml" size="1134"/><binary id="89545824" type="PHOTOTHUMB_FRONT" uri="http://cdn.content.easports.com/media2/photoface09/38756282/012A0001_1_PHOTOTHUMB_FRONT_Pxg.jpg" size="15825"/><binary id="89545825" type="PHOTOTHUMB_SIDE" uri="http://cdn.content.easports.com/media2/photoface09/38756282/012A0001_1_PHOTOTHUMB_SIDE_zmZ.jpg" size="17656"/><thumbnail/><owner xuid="ratsson" platform="cem_ea_id">Ratsson</owner><ratings count="0">3.0</ratings></media_metadata>
02/20/11 18:49:42 : Uploading Desktop Photofit Results...
02/20/11 18:49:42 : Upload URL=http://pals.www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/38756282/media/67228440/desktop_photofit?photofit_time=190782&gender=male&skin_tone_index=3&random_key=5ZY4H&side_photo_used=true
02/20/11 18:49:42 : EASW Key=EASW_KEY=faf055af-9df2-4513-8c45-0d89324714ee
02/20/11 18:49:42 : Keyname=5ZY4H
02/20/11 18:49:42 : Photos Path=C:/Users/RatErika/AppData/Roaming/Electronic Arts/Game Face/www.ea.com/38756282
02/20/11 18:51:00 : Desktop Photofit Upload Result: Failed to send http request to http://pals.www.ea.com/p/avatar-head-display-program/a/head-creator/s/e/personas/38756282/media/67228440/desktop_photofit?photofit_time=190782&gender=male&skin_tone_index=3&random_key=5ZY4H&side_photo_used=true. Error: No error (HTTP_STATUS=500). Cookie=EASW_KEY=faf055af-9df2-4513-8c45-0d89324714ee
02/20/11 18:51:00 : Desktop Photofit Upload Response: HTTP/1.1 500 Internal Server Error

Date: Sun, 20 Feb 2011 18:51:04 GMT

Server: EASW

Content-Type: text/html;charset=ISO-8859-1

Set-Cookie: JSESSIONID=C221112577281372D8E2C7E052186647; Path=/

nnCoection: close

Transfer-Encoding: chunked






02/20/11 18:51:00 : Error Report Result: Success! (HTTP_STATUS=200)
02/20/11 18:51:00 : Error Report Response: HTTP/1.1 200 OK

Date: Sun, 20 Feb 2011 18:51:05 GMT

Server: EASW

Content-Type: text/xml;charset=utf-8

Content-Length: 103

Set-Cookie: EASW_KEY=faf055af-9df2-4513-8c45-0d89324714ee; Domain=pals.www.ea.com; Path=/

nnCoection: close

Do us a favour and sort it out please. Cheers. Good luck to yez all.

I have tried three days in a row, and followed all directions. It says the server could not be contacted to upload my results everytime.

Everytime i create my game face it correctly generates it perfectly fine but cannot upload it... i have tried at least 10 times... PLEASE HELP

Uploaded a game face yesterday and it worked fine. Today I'm getting the same message as many others . . .'The Gameface generation completed successfully but the server could not be contacted to upload your results. Please try again a few times and, if the problem persists, contact us through our help forums to get assistance'

I assume it is a problem with EA Sports website.

^^^ i have the exact same problem, please help out somebody

its working today,, BUT WHY HAVE YOU DELETED INZAGHI FROM THE COMMENTARY NAMES WHATS THE POINT, HES ALOT BETTER PLAYER THAN OTHER STRIKERS YET YOU DELETE HIS NAME SORT THIS TRAVESTY OUT

Yes, there was a snag with the servers during a window on the week end, which is now resolved.
Let us know if you still encounter any issue.

Cheers,

I'm trinig to make rabiu ibrahim on gameface but it not work?

The Gameface generation completed successfully but the server could not be contacted to upload your results. Please try again a few times and, if the problem persists, contact us through our help forums to get assistance.

I tried to create a game face but I can't always says "A media upload error occurred. Please try again a few times and, if the problem persists, contact us through our help forums to get assistance." heeeeeelp!!

mtziris wrote:I tried to create a game face but I can't always says "A media upload error occurred. Please try again a few times and, if the problem persists, contact us through our help forums to get assistance." heeeeeelp!!

Nice assistance!

is anyone alive. ))) seniors programmers revoke! Help, please!!!