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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/default/images/icon_minipost_new.gif?v2.26) 09/20/2009 06:36:25
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Dmon5
Joined: 05/30/2009 19:05:39
Messages: 6
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Ok for tha past two days i have been playing Battlefield Heroes. Now today i tried to log in but it says i have to verify my email or something else, it doesn't say. So i try to resend verification but nothing comes to my email. So can you guys think of why this email isn't coming? I also sent it to my other email (i don't use for bfheroes but other ea stuff) and same thing happened, no email.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/default/images/icon_minipost_new.gif?v2.26) 09/20/2009 09:18:56
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EA_Panoptico
Joined: 08/11/2009 09:56:40
Messages: 2674
Location: Austin, TX
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Hi Dmon5,
I am not showing any BF Heroes entitlements attached to the account you are posting under. If you perhaps might have registered with a different email address send me a PM with your other email addresses and I will try and find you in the system.
If you are positive that you are using the correct address, I think your best bet is to open up a support ticket and see what they can find (they have better tools for looking at accounts than I do, and they should be able to get you taken care of). You can open up a support ticket by going to http://support.ea.com/ and clicking on email us. Make sure to mention that this is an account issue and not a technical one.
Thanks!
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/default/images/icon_minipost_new.gif?v2.26) 11/23/2009 11:07:25
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Kellar728
Joined: 11/23/2009 13:02:58
Messages: 1
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Yeah I'm having a problem just logging onto my account period and it's been this way for about 2 days now.
What's the deal?
Profile Name for BFH: Kellar728
Maybe you can take a look and help me out here
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/default/images/icon_minipost_new.gif?v2.26) 11/25/2009 15:46:47
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EA_Panoptico
Joined: 08/11/2009 09:56:40
Messages: 2674
Location: Austin, TX
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Kellar728,
You should be using your hotmail account to connect. Is that the account you are having problems with?
Thanks!
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/default/images/icon_minipost_new.gif?v2.26) 06/11/2010 17:53:39
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EG95
Joined: 06/11/2010 19:45:41
Messages: 1
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Ya I had the same thing happen to me. Because, I had just made my account and I played for a couple of days and then the verification thing came up so I went to my email and nothing was there. So I ended up resending it to my email and still nothing was there... I've tryed resending it a couple more times, but there still wasn't a message saying I can verify my account. So now I can't play the game.
My BFH name is ISPY33
See if you can help me out, or look me up.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/default/images/icon_minipost_new.gif?v2.26) 06/13/2010 13:46:45
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EA_Ryujin
Forum Admin
Joined: 03/21/2010 08:42:15
Messages: 2109
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Did you check your email providers spam folder? Sometimes email from EA is sent to your spam folder.
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