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3 concurrent active license prob!  XML
Tiger Woods PGA TOUR Series  > Tiger Woods PGA TOUR® Tech Help & Feedback
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xDalzielx


Joined: 09/23/2009 23:26:41
Messages: 3
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When I go to load tiger woods 08 it says, For security reasons, you are allowed 3 concurrent active licenses. THis limit has been reached. Please wait until one of the other licenses auto expires. then try again. Error 10000: 78008


Problem is I dont have 3 copies running, just the one on my PC. I had a problem a few weeks back and it was similar, ea said it was on there auth servers. Is this related? Is it a prob that will clear up in a day or so? Is there a fix i can do to play today?


Any help is appreciated!
Thanks,

Dal
EA_Panoptico

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Joined: 08/11/2009 09:56:40
Messages: 2674
Location: Austin, TX
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Hi xDalzielx,

If you are still having problems with the EADM I need you to clear your browser cache (the EADM is tied to your browser), then log out, reboot, log back in and try it again (this seems to be fixing the issue for most people). Here are details on clearing the browser cache:

http://support.ea.com/cgi-bin/ea.cfg/php/enduser/olh_adp.php?p_faqid=10714

If you are still having problems please PM me your email address, account name and the name of the product you are having problems with. We may have to fix these on a case-by-case basis.

Thanks!
Daheee


Joined: 02/22/2008 06:44:47
Messages: 14
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cem_ea_id.EA_Panoptico wrote:Hi xDalzielx,

If you are still having problems with the EADM I need you to clear your browser cache (the EADM is tied to your browser), then log out, reboot, log back in and try it again (this seems to be fixing the issue for most people). Here are details on clearing the browser cache:

http://support.ea.com/cgi-bin/ea.cfg/php/enduser/olh_adp.php?p_faqid=10714

If you are still having problems please PM me your email address, account name and the name of the product you are having problems with. We may have to fix these on a case-by-case basis.

Thanks!


Hi I have the same issue. I have sent you a PM with the details, can you please advise me ASAP.

Thanks.
EA_Panoptico

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Joined: 08/11/2009 09:56:40
Messages: 2674
Location: Austin, TX
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We have a workaround for this issue. Please have a look at this thread:

http://forum.ea.com/eaforum/posts/list/326587.page

Thanks!
EA_Panoptico

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Joined: 08/11/2009 09:56:40
Messages: 2674
Location: Austin, TX
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I actually just got word that this issue should be fixed. Can anyone confirm this?

Thanks!
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