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cannot go in live tournaments  XML
Tiger Woods PGA TOUR Series  > Tiger Woods PGA TOUR® Online Play
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jermaur


Joined: 11/20/2009 04:01:40
Messages: 1
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Hi, i'm french, and i can't take place in live tournaments , is somebody have an idea?
many thanks
Oblong
Moderator
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Joined: 02/14/2008 13:26:26
Messages: 3115
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360, PS3, or Wii? What version of Tiger Woods...2010?

Apply to Become an EA SPORTS Game Changer here: http://bit.ly/bdfJEB
The Country Club
cig5757


Joined: 04/18/2009 08:50:10
Messages: 6
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Hi, I´m Costa Rica Central America, I have a problem when y try to connect in the live tournaments the game display this error or similar The tournaments servers it is currently down please try again later, I bought the game three months ago, it is always the same error, but I can play with other guy in simultaneous play, You can help me, platform WII, game Tiger Woods 10,
jinjin6720


Joined: 11/29/2009 04:55:48
Messages: 11
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i also cant get in

ps3
tw 2010

forwarded ports 3659 and 6000 to the PS3 (manual )

Canyone help ? Also connecting to GamersNet doesnt work?
jinjin6720


Joined: 11/29/2009 04:55:48
Messages: 11
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ps3.jinjin6720 wrote:i also cant get in

ps3
tw 2010

forwarded ports 3659 and 6000 to the PS3 (manual )

Canyone help ? Also connecting to GamersNet doesnt work?


After 2 minutes, : There was an error retrieving tournament information from the server

Trying to access Gamernet: OFFLINE MODE ... right top of screen see my userid, so logged in????



One of the main reasons to buy this game was the live tournaments option
and the live weather (also doenst seem to work???)

Please help
Normal online play : no problems
jinjin6720


Joined: 11/29/2009 04:55:48
Messages: 11
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a small BUMP.. can anyone out here help ???
cig5757


Joined: 04/18/2009 08:50:10
Messages: 6
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jinjin6720

Look this information

Andy: Please run UO trace and attach its result to the email which you receive once this chat ends. [09:39:55 AM]
Andy: I am sending you the step to run UO trace. [09:40:12 AM]
Andy: * Using your Internet browser on your PC, click the following link to download the UOTrace program: ftp://ftp.ea.com/pub/origin/patches/uo/uotrace.exe
* Run UOTrace. (If a pop-up box appears telling you 'UO Server List not found,' click No.)
* Click the Options menu at the top of the window and select Advanced.
* In the rectangular window where the server is listed, type in easo.ea.com.
* Click the Trace Route button, which is the fourth button from the left.
* After the trace route has completed, click the Poll button, which is two buttons to the right of the Trace Route button.
* Let it send around 100 or so packets then click Stop Poll.
* Click Edit and select Copy.
* Click the Start button (Windows button for Microsoft Windows Vista) on the Windows Taskbar.
* Select All Programs.
* Select Accessories.
* Click Notepad.
* From the menu toolbar, click Edit and click Paste.
* From the menu toolbar, click File and click Save.
* Repeat steps 2 through 14 so that you have two separate files for us to compare and review.
* Visit http://support.ea.com.
[09:40:29 AM]
: wait a minute [09:45:14 AM]
Andy: Sure. [09:42:41 AM]
Andy: Please attach its result to the email which you will receive after this chat. [09:43:01 AM]
: ok [09:48:43 AM]
: thanks [09:48:57 AM]
Andy: Is there anything else I may help you with? [09:46:24 AM]
: in this time no thanks [09:49:39 AM]
Andy: Bye and take care. [09:47:28 AM]
'' disconnected ('Concluded by Agent'). [09:50:17 AM

*** If you have any problem with the connection in the part % Loss, they say (EA support’s)

Hi,

Thank you for contacting Electronic Arts.

We are really sorry for any inconvenience caused to you due to delayed response. Currently your connection to our servers is below par as you are experiencing excessive data loss. You will have to contact your Internet Service Provider to resolve this issue. You may wish to show them the results from your trace route as it is proof that connection is having issues. I'm sorry we could not be of any more help.

If there is anything else we can help you with please let me know.

Thank you,

Scott
EA Online Support.


When the reality is: the Servers of EA are garbage, they don’t care if you can play or not!!!

I am buy this game for the live tournaments but I can’t play now and I will never can play!!!
jinjin6720


Joined: 11/29/2009 04:55:48
Messages: 11
Offline

normal online play is good, so no problems with my Internet Provider....

emailed them through the support page, with a copy of the trace/poll.... will see if EA answers.
cig5757


Joined: 04/18/2009 08:50:10
Messages: 6
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Yes, I don’t have any problem with my internet provider but the issue is in some router before my internet provider but after the server of EA.


Well, good luck my friend, I hope you can play. Please posted the solution here maybe I can do something…
jinjin6720


Joined: 11/29/2009 04:55:48
Messages: 11
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they wanted me to flush DNS and renew IP ... on a PS3.....dumbasses

disabled my modem firewall : no help either...
can post, gamernet clips and play normal online, but still no go for live tournaments

anyone at EA sports reading these fora / threads anyway?????????

extremebartende...


Joined: 09/14/2009 16:24:59
Messages: 29
Location: Vancouver, Canada
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I've played for 4 months and never had any problems with live tournaments and in the last 24 hrs ive had approx 40 times, connection was lost, sometimes i get in for a few then again. I move it back & forth from cable connect to wireless and problems for both. tonight all was good. Could ea have just been working on servers?? but don't they usually tell us?

Love live tornaments as i don't want a fast shot clock, ok i'm nervous, i like to take my time. I have a family so i can't have golf as #1 priority.

This quote makes sense to me.
Oh and please dont leave out amatuer for single try. At least the tier events shold be single try.

i'm tier 7 amatuer so far and don't have the time to play 3 times before posting.

LOVE THE GAME

I Play as... ExtremeBartender
Tiger 10 PS3
Scott Young
www.extremebartending.com
[WWW]
cig5757


Joined: 04/18/2009 08:50:10
Messages: 6
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Congratulations extremebartender. Are u happy?
We have problems with this game. If you do not have the solution, You can keep playing... PLEASE
ukjonas


Joined: 05/27/2009 13:28:54
Messages: 285
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ps3.jinjin6720 wrote:....they wanted me to flush DNS and renew IP ...



You could try restarting your router as this should reset your IP.

On google, found this regarding "flush DNS"

http://www.tech-faq.com/flush-dns.shtml

I suggest that you try the "Flush DNS" on the PC that is your home hub, not sure why it would work - no expert but at least you can try.

Good luck.



LTisacharger

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Joined: 03/29/2009 21:49:06
Messages: 397
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this will work for some of you but not all

if you create a new account it may work on the different account

one of my accounts i dont connect to live tournies or gamernet and on the rest i do. dont know why


CREATED BY
TAZARII
(AKA) AIRFRO
tolovendo


Joined: 12/08/2009 09:44:24
Messages: 16
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I have a Tiger 10 for ps3 and the same problem, can play online but cannot play live tournaments, I have Nat2 with a DMZ in my router with OpenDNS, I think EA take us appart, just watching that nobody of support answer once, we got to be a sheep and play Fifa 10, etc. to play live tournaments.
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