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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/default/images/icon_minipost_new.gif?v2.26) 11/22/2009 09:41:48
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FerroSuper
Joined: 11/22/2009 11:31:54
Messages: 1
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I downloaded and installed Dragon Age Origins deluxe version, but when launching the game i read this error:
"Could not connect to EA Core"
After some advise i disable firewall, antivirus, but no results. I have also re-installed EADM/EA Downloader, but when i run Dragon Age executable immediately quits.
I tried everything, re-downloaded and reinstalled the game, but no results
with EA download manager other game run correclty
any ideas to solve ?
thanks
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/default/images/icon_minipost_new.gif?v2.26) 11/22/2009 19:52:50
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Lhel
Joined: 11/22/2009 21:50:21
Messages: 1
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have the exact same issue, also tried a full reinstall, firewall disable or various exceptions with no result. No information seem to be available on the topic other then "check your firewall" which has obviously been done.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/default/images/icon_minipost_new.gif?v2.26) 11/28/2009 17:45:38
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ADQY-B7V4-PPGZ-...
Joined: 11/28/2009 19:33:53
Messages: 1
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In the same boat, can't find help anywhere.
Downloaded from Direct2Drive, haven't had an issue like this before, but I'm going to be buying only hard copies for now on.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/default/images/icon_minipost_new.gif?v2.26) 11/30/2009 00:19:23
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KingOwain
Joined: 11/30/2009 02:16:25
Messages: 2
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Having this same problem, downloaded it from Direct2Drive. Using Windows Vista, have tried disabling firewall/antivirus to no avail. Any suggestions would be so helpful.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/default/images/icon_minipost_new.gif?v2.26) 11/30/2009 00:33:19
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KingOwain
Joined: 11/30/2009 02:16:25
Messages: 2
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SOLUTION: I have found a solution to this problem. You must have an account with EA, and have the EA Download Manager installed. Run the Download Manager. Under the "Activate a product" tab, paste your activation code (the same one you received from Direct2Drive. Then, select "Dragon Age," and it should appear in the next tab under games you already have. Click the "Run Game" button there, and it ought to work!
Let me know if this isn't clear...
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/default/images/icon_minipost_new.gif?v2.26) 11/30/2009 02:12:56
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wolfsrun
Joined: 11/30/2009 04:08:35
Messages: 1
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cem_ea_id.KingOwain wrote:SOLUTION: I have found a solution to this problem. You must have an account with EA, and have the EA Download Manager installed. Run the Download Manager. Under the "Activate a product" tab, paste your activation code (the same one you received from Direct2Drive. Then, select "Dragon Age," and it should appear in the next tab under games you already have. Click the "Run Game" button there, and it ought to work!
Let me know if this isn't clear...
I have an EA account and have tried all the previous mentioned methods. With your method, I cannot activate my product in the download manager because I already activated it via the game website. I would think this would work just as well, but I am still unable to access EA Core and play my game...
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/default/images/icon_minipost_new.gif?v2.26) 12/01/2009 15:37:03
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EA_Panoptico
Joined: 08/11/2009 09:56:40
Messages: 2674
Location: Austin, TX
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You all might find this FAQ article helpful:
http://help.dragonage.com/cgi-bin/eadragonage.cfg/php/enduser/std_adp.php?p_faqid=23868
Thanks!
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/default/images/icon_minipost_new.gif?v2.26) 12/04/2009 19:45:20
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Jewwookie
Joined: 12/04/2009 21:43:53
Messages: 1
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Did the steps EA admin posted and game still unuseable...problem still persists with all other online/offline security disabled. Have also download on direct2drive. Please post this to whomever does debugging at EA so I can play my holiday gift? Thanks...
*Edit for horrid writing
This message was edited 1 time. Last update was at 12/04/2009 19:47:28
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/default/images/icon_minipost_new.gif?v2.26) 12/06/2009 13:54:31
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EA_Panoptico
Joined: 08/11/2009 09:56:40
Messages: 2674
Location: Austin, TX
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Jewwookie,
We are aware that some customers who purchased the game from direct2drive are having problems playing the game. Our development team is working to get it fixed as soon as possible. I will make sure to post back here once a fix is rolled out.
Thanks for your patience.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/default/images/icon_minipost_new.gif?v2.26) 12/14/2009 01:57:07
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oliverofthenigh...
Joined: 12/14/2009 03:48:56
Messages: 4
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Don't know if this will work for anyone else, but here is how I got it working.
First I made sure my Windows Firewall had the Dragon Age application as an "allowed" program. I also use Comodo Internet Security Firewall so I manually added Dragon Age and an "allowed" program for that firewall as well.
Once I verified both Firewalls were allowing Dragon Age to connect to the internet the game worked perfectly.
My Advise: Make sure to check any other possible Firewalls from Anti-virus programs you have running on your computers. I would also check any router (built-in) firewalls.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/default/images/icon_minipost_new.gif?v2.26) 12/18/2009 17:21:13
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keitsi
Joined: 12/18/2009 19:19:10
Messages: 1
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This worked for me: Don't start the game from the Dragon Age shortcut, instead start it from EA Download Manager.
Hopefully someone will save the 10 minutes of time I wasted on figuring this out.
Smells like a bug in EA system somewhere.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/default/images/icon_minipost_new.gif?v2.26) 12/19/2009 03:42:10
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deexor
Joined: 12/19/2009 05:39:57
Messages: 1
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cem_ea_id.keitsi wrote:This worked for me: Don't start the game from the Dragon Age shortcut, instead start it from EA Download Manager.
Hopefully someone will save the 10 minutes of time I wasted on figuring this out.
This worked for me, thanks.
Starting the game from EADM was needed only once. After the first time, the normal shortcuts work fine.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/default/images/icon_minipost_new.gif?v2.26) 12/20/2009 10:30:27
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EA_Panoptico
Joined: 08/11/2009 09:56:40
Messages: 2674
Location: Austin, TX
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Hey guys,
Thanks for letting us know this worked, we will definitely pass the information along to other customers who are receiving the same problems. Did you all purchase the game from Direct 2 Drive, or did some of you purchase from the EA Store?
Thanks!
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/default/images/icon_minipost_new.gif?v2.26) 12/21/2009 10:04:24
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DragonAge_75496...
Joined: 12/21/2009 12:00:36
Messages: 1
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I had the same problem. Earlier tried disabling firewall/anytivirus, starting from EADM - didn't help.
What worked for me when i lost my hope me was unchecking 'run as administrator' from dragonage executable and launcher (it was checked). Starting the game from EADM. Then i checked back 'run as administrator' as its needed for content updater service to start properly (found it elsewhere)
Hope it helps someone.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/default/images/icon_minipost_new.gif?v2.26) 12/29/2009 05:21:03
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cobra405
Joined: 12/29/2009 07:16:48
Messages: 1
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i downloaded my copy from game and non of the above have helped me i cant even log on to EA from my pc i am on my laptop an the moment
i am fed up with it now and i cant even find a way to get my money back
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