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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/battlefield_bad_company_2/images/icon_minipost_new.gif?v2.26) 01/29/2010 06:53:20
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BeMMe77
Joined: 01/29/2010 08:46:10
Messages: 12
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Hi all!
When i try and start the game i use the icon that is created when i have installed BFBC2-BETA. The only thing that happens is that it says "retriving version information" and then nothing happens...
When i try and skip this and use the BFBC2Updater in the installation folder same thing happnes. If i try and use the BFBC2game.exe file it says that the configuration is wrong and if i install it again it will fix the proble..well it doesnt...
Does anyone have a clue what the problem is?
/BeMMe
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/battlefield_bad_company_2/images/icon_minipost_new.gif?v2.26) 01/29/2010 06:56:52
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Konrad
Joined: 01/28/2010 14:39:10
Messages: 6
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try reinstall it
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/battlefield_bad_company_2/images/icon_minipost_new.gif?v2.26) 01/29/2010 07:04:57
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BeMMe77
Joined: 01/29/2010 08:46:10
Messages: 12
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I have tried like ten times...
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/battlefield_bad_company_2/images/icon_minipost_new.gif?v2.26) 01/29/2010 11:03:16
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malizeleni
Joined: 01/29/2010 12:42:51
Messages: 3
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Same thing here, any suggestions.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/battlefield_bad_company_2/images/icon_minipost_new.gif?v2.26) 01/29/2010 11:06:50
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Exterminans
Joined: 01/29/2010 11:01:40
Messages: 11
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What Firewall do u use ? Does it block the Updater from scanning your system's settings ?
Edit: What OS do u use? Did you try running it in admin mode ?
This message was edited 1 time. Last update was at 01/29/2010 11:07:23
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/battlefield_bad_company_2/images/icon_minipost_new.gif?v2.26) 01/29/2010 11:15:11
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malizeleni
Joined: 01/29/2010 12:42:51
Messages: 3
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OS: XP SP3
Don't have firewall, not even Windows default.
Have installed latest graphic and sound drivers.
Updater finishes updating and window closes and than nothing. Process closes after few seconds.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/battlefield_bad_company_2/images/icon_minipost_new.gif?v2.26) 01/29/2010 11:18:23
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Exterminans
Joined: 01/29/2010 11:01:40
Messages: 11
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So you definitely cant run it through the .exe ?? Did you try running it in admin mode yet?
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/battlefield_bad_company_2/images/icon_minipost_new.gif?v2.26) 01/29/2010 11:25:05
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malizeleni
Joined: 01/29/2010 12:42:51
Messages: 3
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Yes I did and same thing, game doesn't start.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/battlefield_bad_company_2/images/icon_minipost_new.gif?v2.26) 01/29/2010 11:32:55
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Tr0userz
Joined: 01/29/2010 13:25:44
Messages: 10
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I'm having the same issue. Both Steam version and Non Steam Version.
Mine will also show the "retrieving version information" thing, and then nothing happens
evga nforce680i lt sli
intel q6600
8800 gt
win xp 32
2 gig ram
This message was edited 1 time. Last update was at 01/29/2010 11:34:06
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/battlefield_bad_company_2/images/icon_minipost_new.gif?v2.26) 01/30/2010 12:17:58
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BeMMe77
Joined: 01/29/2010 08:46:10
Messages: 12
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Same for me.
OS: XP
Inte Core 2 CPU, 6600 @, 2,40Ghz
4 Gig Ram
Nvidia GTX 275
The newest driver for sound and graphic.
I have also turned of the firewall (windows) and still nothing happens..
When the patch came i tried it again and the updater downloaded the file and then nothing happen again.. and i stil cant use the game or the updater file in the install directory..
And iam so eager to play it hehe
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/battlefield_bad_company_2/images/icon_minipost_new.gif?v2.26) 03/03/2010 06:40:29
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CryingWolf_TW_
Joined: 03/03/2010 07:41:01
Messages: 14
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I have the same problem here also. HELP~~~~
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/battlefield_bad_company_2/images/icon_minipost_new.gif?v2.26) 03/03/2010 06:48:05
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Jack_Rabbit
Joined: 10/18/2006 21:39:12
Messages: 14
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First off, remove any instance of the Beta.
There is no reason to disabled any antivirus, or firewall at all.
In Win 7, your best bet is to run the updater as administrator, and it should work. I didn't have to run the game in admin mode to get it to update.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/battlefield_bad_company_2/images/icon_minipost_new.gif?v2.26) 03/03/2010 07:06:23
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xxbigbacon
Moderator
Joined: 10/30/2006 11:02:19
Messages: 7205
Location: VA
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guys,
post what version you are running (is Steam, retail, D2D etc)
If applicable, state which validation method you chose as well (DVD vs. internet)
Post OS version, video card driver version, or anything else that might help narrow it down.
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Signature pics must be smaller than 665x128! i7920@3.8-on-P6T/6gb1600DDR3/SLI280/XFi
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/battlefield_bad_company_2/images/icon_minipost_new.gif?v2.26) 03/03/2010 07:27:42
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Sulcollectr
Joined: 03/03/2010 09:23:22
Messages: 4
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Having the same problem, the updater did and update, and the game won't load. Just get a blank screen, re downloaded video driver etc. Same thing, re-installing will force the update so just stuck on a blank screen.
Thanks, if anybody has a working solution please let us know. The version i got is the one from EA Download.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/battlefield_bad_company_2/images/icon_minipost_new.gif?v2.26) 03/03/2010 07:31:05
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CryingWolf_TW_
Joined: 03/03/2010 07:41:01
Messages: 14
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I'm running on xp not on any platform ex: steam ..... i choose internet (also tried dvd same doesen't work)
everydriver is the newest
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