Welcome to the Need for Speed World Bug Report Forum!

The purpose of this forum is to instruct you on how to report a bug and communicate any bug fixes and updates to our players. We appreciate all of our players helping us find issues with Need for Speed World.

Please be advised that this is NOT a discussion form, and official technical support is NOT available via this forum. This is a direct line of communication to the Need for Speed World team to help report issues, and all critical information of a post should be contained in the subject and first post.

Invalid Posts
We are only interested in bug reports on this forum; the following threads are likely to be deleted immediately:

1. Discussion threads
2. Invalid issue reports
3. Feedback / Suggestion threads
4. Posts requesting information on the game.
5. Posts made on other forums.
6. Accomplishment threads, threads to advertise screenshots unrelated to bug reports, and other “this happened...” posts
7. Posts requesting status updates on existing issues.
8. Posts requesting Customer Service or Technical Support (Account Management, etc.)

Deleting Posts
Posts that have been determined to be Not A Bug, Invalid Issue Reports, or other reasonable posts to make on this forum but that have been disproven will be kept for 24 hours before deletion. If the original poster acknowledges his post before that time, it will be deleted immediately. Posts that fall under the “Invalid Posts” as listed above will be deleted immediately.

The stickies at the top of the Bug Report Forum contain valuable information to assist you. Please read them before continuing.

Bug Reporting Guidelines
Provide as much information as possible and be as clear as possible. Please do not assume that the Need for Speed World staff will know what you are talking about. Please create a single thread for each issue, and if you have multiple bug reports, please verify that there are not already threads on them.

Creating a Bug Thread
Prior to posting, please take the time and search the forum to see if your issue has already been reported. If your search is unsuccessful, please follow these guidelines when posting:

1. Begin with [BUG] in the subject, and be as descriptive as possible.
2. Each issue/bug should get a thread.
3. Please only describe the steps taken to reproduce your problem, do not include any opinions.
4. Include a screenshot of the issue if you are able to.

System Profiles
Graphic, performance, or other hardware related issues should include a DXDiag (PC) of your computer so that we can see what unique configuration you are utilizing as well as your driver information. For graphical issues, please ensure that you have updated your video drivers to the latest before reporting a bug or submitting an issue.

To obtain a DXDiag:

1. Click on your “Start” button and select “Run.”
2. In the “Open” field type “dxdiag” and select “OK.”
3. Click “Save All Information,” then open the file and copy the information into a single post.


- NFSDrew