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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.26) 09/28/2007 10:27:50
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ea_violet
Joined: 11/13/2006 11:25:06
Messages: 1345
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I wanted to make sure we were tracking this issue separately from the other issues to ensure it is properly looked into.
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First, if you have not linked your console account to your EA account, please check the threads below before you post here:
XBox360: http://forums.ea.com/mboards/thread.jspa?threadID=289241
PS3: http://forums.ea.com/mboards/thread.jspa?threadID=288807
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Next, clear your cache, cookies, and temporary internet files to ensure there isn't a conflict. Make sure your browser is set to allow cookies or you may not be able to login to the site.
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If it still doesn't show you as logged in or keeps asking you to login, please reply to this thread and let us know.
Thank you!
~Violet
Added troubleshooting steps [9.28.2007 10:43 Pacific].
This message was edited 2 times. Last update was at 05/17/2010 14:16:12
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.26) 09/28/2007 10:32:45
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LordKanchi
Joined: 09/27/2007 16:05:47
Messages: 4
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I can't link my account AND I get stuck in a log-in loop. My PSN ID is LordKanchi, my PSN user account is Gonzo (in case that matters). And it shows me logged in, then not logged in when I click on Skat.Reel.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.26) 09/28/2007 10:45:00
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ea_violet
Joined: 11/13/2006 11:25:06
Messages: 1345
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If you can't link your account, that will be the main issue. I think you are in the other thread as well concerning linking PS3 IDs, so I'll update you there once that is resolved.
~Violet
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.26) 09/28/2007 11:28:12
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LordKanchi
Joined: 09/27/2007 16:05:47
Messages: 4
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Awesome, I was actually able to link my PSN account. But now it says 'service unavailable' when I click on Skate.Reel. Except for one time when skate.reel did load up, but it logged me out, and when I tried to click 'find my vid' it said 'service unavailable'.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.26) 09/28/2007 11:31:20
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LordKanchi
Joined: 09/28/2007 13:30:01
Messages: 30
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No, wait, I got in!  But none of my videos show up  Guess I'll move this to the 'my videos don't show up' thread.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.26) 09/28/2007 12:38:53
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theradness
Joined: 09/24/2007 10:09:57
Messages: 2
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I was able to look at my reel footage, but i changed my GT, linked the new one and now i can't look at anything. It's the white "service unavailable" page. i dont know what to do
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.26) 09/28/2007 12:52:21
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eatrio
Joined: 09/27/2007 13:26:32
Messages: 16
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Yeah, haven't been able to login for 3-4days, have uploaded few videos, but got no idea if they're there.
I have linked my gamertag (Eatrio) to my account too. Lol, I just wish to be able to see my videos for the first time!
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.26) 09/28/2007 12:54:47
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xJoRDaN
Joined: 09/09/2007 21:53:51
Messages: 32
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yea it says im logged in at the top right but when i hit the skate.reel it tells me to log in and it just keeps going even tho it says im already logged in
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.26) 09/28/2007 13:16:23
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dfyb
Joined: 09/26/2007 03:44:04
Messages: 9
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sometimes this happens to me, sometimes it doesn't. PSN id - dfyb
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.26) 09/28/2007 13:47:32
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MwHitman32
Joined: 09/27/2007 17:48:53
Messages: 5
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it still does it to me after clearing everything out and allowing all cookies. my psn id is MwHitman. my sign in address is hitman3224@hotmail.com
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.26) 09/28/2007 14:05:54
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MwHitman32
Joined: 09/27/2007 17:48:53
Messages: 5
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i ment my psn name is MwHitman32. not MwHitman. i have cleared everything and still loops. it once said that i didnt link my psn name but i was logged in with it. oh help me.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.26) 09/28/2007 14:40:21
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xJoRDaN
Joined: 09/09/2007 21:53:51
Messages: 32
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o and my psn is xJoRDaN
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.26) 09/28/2007 16:51:58
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boilingo
Joined: 09/27/2007 22:26:43
Messages: 5
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What about the people who can't even get the game to connect to EA Nation?
My gamertag is BoilingOil and I have never been able to get this game to connect.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.26) 09/28/2007 22:38:32
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Waves4Days
Joined: 09/27/2007 21:54:44
Messages: 2
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Yep. Everytime I go to Skate.Reel.
They tell me to log back in.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.26) 09/29/2007 04:59:12
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vipsn
Joined: 09/23/2007 03:26:51
Messages: 7
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Login Loop but with my gamertag linked an NO: firefox IS able to store the cookies. The cookies the page want to set are set and i have to delete them when i want to watch other peoples videos.
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