[Search]  Search   [Groups]  Back to EA Forum Index  
How to fix broken game install after moving origin or game files to another HDD....  XML
Origin  > Bugs and Issues [Resolved]
Author Message
-=ADF=-Joey


Joined: 07/29/2011 13:32:26
Messages: 3
Offline

Just thought I would throw this in here to help anyone that gets stuck in my situation without having to re-download and install the games manually.

Scenario:
If you have Origin installed on your primary SDD or HDD, let's say 'C drive' for example, with your game folder in 'C':\Program Files (x86)\Origin Games' and you want to move Origin along with your game folder over to a new Hard drive, let's say 'F':\Program Files (x86)\Origin & Origin Games' etc.(it does not matter what you call it)

Now what happens when you launch origin after moving it? Well it will show your installed games but with "ready to install" and will no longer launch the game. Hitting the install button does nothing.

Fix:
First make sure under your origin settings general tab that your installed games directory is the same as the directory containing your games, for example 'F:\Origin Games'.

Then close origin, and make sure it's closed in the taskbar near your clock.

Go into your game path, navigate to '_installer\DISK1' and launch 'EASetup', it will come up with the option to remove your game, click it, don't worry it won't uninstall your game at the new directory. A dialogue box may also popup, hit cancel if it does.

After the uninstall has completed, launch origin, and hit the install button again, this time after a few seconds it should say 'installation has completed' and the game will now work again!

Hope this helps!!

This message was edited 5 times. Last update was at 07/29/2011 15:02:43

Nerotik


Joined: 08/01/2011 15:10:24
Messages: 1
Offline

Thank you so much, i was so frustrated before getting to this!
Palms


Joined: 10/28/2006 20:56:25
Messages: 3
Offline

Thanks also for this fix. I have been trying to fix this for hours. Well done i owe you one.

palms
SicklySquid


Joined: 09/29/2011 22:01:11
Messages: 5
Offline

OK. I thought I would pass this along like a good Samaritan.

SO I had the problem of not being able to install BF3 Into the directory I wished. I did most of what -=ADF=-Joey said, however I could not find _installer\DISK1 or EASetup. If they were here I would of found them trust me haha. So instead of uninstalling the game through the setup I simply used the windows uninstaller. (note: I moved the game to the directory on my other HD first. Also deleted the folder in the directory origin put it in.)

After I opened origin back up and instead of it saying "download" it said "install". It gave me the "working" symbol for a minute or so. Then it recognized it in the directory on my other drive. FIXT!
Nubis


Joined: 10/25/2011 09:20:33
Messages: 2
Offline

What do you do if you simply want to move the game folder after you've installed it?
jamok


Joined: 11/01/2011 06:46:03
Messages: 1
Offline

Do just what SicklySquid said to do. Change game folder setting to new folder, close Origin, move folder, uninstall BF3, start Origin, and the choose install from the BF3 picture. It worked great. I also used HD tune to find out what HD was the fastest. It sucks to move it, then find out you made it worst by moving it to a slower drive.
-0-Syndrome-0-


Joined: 11/06/2011 10:36:46
Messages: 1
Offline

I tried this, but cant find the _installer/disk1 folder.

This is what i get:




Can someone please help.. I have sp_2 on vista 64bit.

This is my video info:

NVIDIA System Information report created on: 11/06/2011 10:38:46
System name: MINE-PC

[Display]
Operating System: Windows Vista (TM) Home Premium, 64-bit (Service Pack 2)
DirectX version: 10.1
GPU processor: GeForce GTX 550 Ti
Driver version: 285.62
DirectX support: 11
CUDA Cores: 192
Core clock: 950 MHz
Shader clock: 1900 MHz
Memory clock: 2150 MHz (4300 MHz data rate)
Memory interface: 192-bit
Total available graphics memory: 2815 MB
Dedicated video memory: 1024 MB GDDR5
System video memory: 0 MB
Shared system memory: 1791 MB
Video BIOS version: 70.26.20.00.00
IRQ: 16
Bus: PCI Express x16

[Components]

easyUpdatusAPIU64.DLL 1.5.20.0 NVIDIA Update Components
WLMerger.exe 1.5.20.0 NVIDIA Update Components
Nvlhr.exe 1.5.20.0 NVIDIA Update Components
daemonu.exe 1.5.20.0 NVIDIA Update Components
ComUpdatusPS.dll 1.5.20.0 NVIDIA Update Components
ComUpdatus.exe 1.5.20.0 NVIDIA Update Components
NvUpdtr.dll 1.5.20.0 NVIDIA Update Components
NvUpdt.dll 1.5.20.0 NVIDIA Update Components
nvui.dll 7.17.12.8562 NVIDIA User Experience Driver Component
nvxdsync.exe 8.17.12.8562 NVIDIA User Experience Driver Component
nvxdplcy.dll 8.17.12.8562 NVIDIA User Experience Driver Component
nvxdbat.dll 8.17.12.8562 NVIDIA User Experience Driver Component
nvxdapix.dll 8.17.12.8562 NVIDIA User Experience Driver Component
NVCPL.DLL 8.17.12.8562 NVIDIA User Experience Driver Component
nvCplUI.exe 3.9.731.0 NVIDIA Control Panel
nvWSS.dll 6.14.12.8562 NVIDIA Workstation Server
nvViTvS.dll 6.14.12.8562 NVIDIA Video Server
NVSTVIEW.EXE 7.17.12.8562 NVIDIA 3D Vision Photo Viewer
NVSTTEST.EXE 7.17.12.8562 NVIDIA 3D Vision Test Application
NVSTRES.DLL 7.17.12.8562 NVIDIA 3D Vision Module (0)
NVMCTRAY.DLL 8.17.12.8562 NVIDIA Media Center Library
nvDispS.dll 6.14.12.8562 NVIDIA Display Server
PhysX 09.11.0621 NVIDIA PhysX
NVCUDA.DLL 8.17.12.8562 NVIDIA CUDA 4.1.1 driver
nvGameS.dll 6.14.12.8562 NVIDIA 3D Settings Server


I'm running a dual core intel 2.5 e5200 chip... with 4gig of 1333mhz ram..

Help please.. Been stuck on this for two days.
BudaKhan


Joined: 09/22/2009 13:27:20
Messages: 4
Offline

What if your game is installed where you want it, but every time Origin updates it or you 'repair install', Origin fails to complete the install process and I am left with a game that says "Ready to Install" repeatedly.
coliobeware


Joined: 12/06/2011 15:52:37
Messages: 1
Offline

i did everything listed here but it won't work, what it does is recreate the folder on driver C and install it there not on the D drive that i set it to in the settings
mauirixxx


Joined: 03/21/2010 01:56:26
Messages: 8
Offline

SicklySquid wrote:OK. I thought I would pass this along like a good Samaritan.

SO I had the problem of not being able to install BF3 Into the directory I wished. I did most of what -=ADF=-Joey said, however I could not find _installer\DISK1 or EASetup. If they were here I would of found them trust me haha. So instead of uninstalling the game through the setup I simply used the windows uninstaller. (note: I moved the game to the directory on my other HD first. Also deleted the folder in the directory origin put it in.)

After I opened origin back up and instead of it saying "download" it said "install". It gave me the "working" symbol for a minute or so. Then it recognized it in the directory on my other drive. FIXT!


just wanted to confirm this worked for me over here as well - exactly like Squid said.
Origin  > Bugs and Issues [Resolved]
Go to: