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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.29) 05/17/2010 07:44:49
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demimethod
Joined: 05/14/2010 10:35:37
Messages: 11
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xbox.HuntingBenjamin wrote:Huzzah!!!! Hey everyone thought i would share with you what i did to get it working to an extent.
Step 1) if you have a picture of your skater on the right of the home screen, you are all good so dont worry
Step 2) If you dont have a pic of your skater, its the wrong profile, thats what i found anyway
Step3) click on forgot password and sign in with your Xbox or PS3 account name and it will send a message to the email linked with that account
Step4) reset your password if necessary (aparently i joined a year ago which i had no idea i did so be aware if you have had an EA game before you may have done the same)
Step5) When all is well and done you have to add another personna linked with your Console
Step6) you should start to see the links under the gallery pictures saying send to game
I got to there just need to figure out where the graphics are in game now!!! Hope you all got some help from this let me know if it did.
P.S. EA can i have a job 
I'mma try that. I bet $5 that it's gonna say "This PSN ID is already taken."
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.29) 05/17/2010 08:36:14
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sketch3030
Joined: 05/17/2010 10:31:51
Messages: 2
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cem_ea_id.demimethod wrote:
xbox.HuntingBenjamin wrote:Huzzah!!!! Hey everyone thought i would share with you what i did to get it working to an extent.
Step 1) if you have a picture of your skater on the right of the home screen, you are all good so dont worry
Step 2) If you dont have a pic of your skater, its the wrong profile, thats what i found anyway
Step3) click on forgot password and sign in with your Xbox or PS3 account name and it will send a message to the email linked with that account
Step4) reset your password if necessary (aparently i joined a year ago which i had no idea i did so be aware if you have had an EA game before you may have done the same)
Step5) When all is well and done you have to add another personna linked with your Console
Step6) you should start to see the links under the gallery pictures saying send to game
I got to there just need to figure out where the graphics are in game now!!! Hope you all got some help from this let me know if it did.
P.S. EA can i have a job 
I'mma try that. I bet $5 that it's gonna say "This PSN ID is already taken."
tried it, seems a got 2 accounts as well.
1 under yahoo and 2nd under gmail
i'm under my the yahoo now, which i guess is the oldest (default)
your new "master id" is just for EA forums.
your true account should have your Xbox/PSN id persona.
which i found under my yahoo 2009 account.
edit//i think it worked!
gotta check after work to see if it loaded!
This message was edited 2 times. Last update was at 05/17/2010 08:57:26
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.29) 05/17/2010 10:40:48
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EAReets
Joined: 07/12/2007 22:38:14
Messages: 268
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If it says that your gamertag/PSN ID is already taken then that means that you have previously linked it to another email. The only way to move it over is to contact customer support at www.support.ea.com
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.29) 05/17/2010 10:50:18
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joeroyo
Joined: 05/15/2010 07:19:06
Messages: 3
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If it says that your gamertag/PSN ID is already taken then that means that you have previously linked it to another email. The only way to move it over is to contact customer support at www.support.ea.com
I've contacted EA customer support and they told me that I had the correct login and told me the persona that I have my PSN ID associated with... With all these things selected I still get the same problem. When I followed up in the email to them to let them know it still wasn't working, they sent me a link to the "how to" page for the graphics creator... tech support fail
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.29) 05/17/2010 11:00:07
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EAReets
Joined: 07/12/2007 22:38:14
Messages: 268
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Sorry - I should have clarified. There are some people reporting that even logged in properly, they can't send graphics to game. We're trying to find ways to produce this but at the moment can't. So there's a bug here we're working on.
While I'm on this discussion, if anyone is willing to give us access to their email/password so we can try to resolve, that would be very, very helpful. If so, please PM me the details.
Thanks!
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.29) 05/17/2010 11:10:41
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joeroyo
Joined: 05/15/2010 07:19:06
Messages: 3
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Done and done.. looking forward to getting this resolved.
In the meantime I'm off to play some Way of the Samurai 3 ..
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.29) 05/17/2010 12:24:58
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EAReets
Joined: 07/12/2007 22:38:14
Messages: 268
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Okay, so a few of you guys have provided me your email/password in an every instance, your gamertag or PSN is not linked to your account, which is why you are not able to use the web share tools.
Please, please, please TRIPLE check that you are using one of those two personas ONLY on the skate site. You can see this by going to your name at the top right and click "Change Persona". You can see in the image below that PSN IDs & Gamertag personas are listed as such.
 (alt+p)
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.29) 05/17/2010 13:03:48
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Joeroyo
Joined: 02/07/2009 13:37:37
Messages: 1
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Ok so, still trying... so I believe that my PSN ID is actually "Joeroyo" ... ? is that right? but that is showing as already being registered to an account when I attempt to enter it. I've tried going through all of my emails / possible logins that I can think of and I can't find any account that is registered to my Joeroyo PSN id.. (seriously pissed off at the EA support dude (not you Reets) for sending me on this wild goose chase, he told me a tonne of incorrect information.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.29) 05/17/2010 13:29:01
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demimethod
Joined: 05/14/2010 10:35:37
Messages: 11
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cem_ea_id.Joeroyo wrote:Ok so, still trying... so I believe that my PSN ID is actually "Joeroyo" ... ? is that right? but that is showing as already being registered to an account when I attempt to enter it. I've tried going through all of my emails / possible logins that I can think of and I can't find any account that is registered to my Joeroyo PSN id.. (seriously pissed off at the EA support dude (not you Reets) for sending me on this wild goose chase, he told me a tonne of incorrect information.
Same problem. I'm trying to link my PSN to a persona. It says "PSN ID is already taken."
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.29) 05/17/2010 13:40:36
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demimethod
Joined: 05/17/2010 15:39:00
Messages: 3
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GUYS, I found another way.
If you're not from US, make sure that there's a ".com" behind your Login E-mail adress.
That was my mistake, I'm now officially on my properly linked PSN Persona. Which is the only persona on this account.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.29) 05/17/2010 14:10:40
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EAReets
Joined: 07/12/2007 22:38:14
Messages: 268
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Joeroyo - I'm getting CS to contact you. Your PSN is linked to a different account. You need to link it to the email you want to use. They are the only ones who can move it over. So when it says "already taken", it means that your PSN or gamertag is associated with another email address and you need to contact CS
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.29) 05/17/2010 15:23:31
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spiffjiff
Joined: 02/09/2010 20:02:50
Messages: 43
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Hey guys,
We created a thread about this issue here - http://forum.ea.com/eaforum/posts/list/542588.page
If you're still having problems, check it out and see if it helps.
Thanks!
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.29) 05/17/2010 15:24:14
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Dorothy_Killz
Joined: 05/12/2010 21:41:15
Messages: 2
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EAReets, i was wondering if you could have customer service help me out? my accounts/personas were a mess but i created a new email address (dorothykillz@gmail.com) and linked my psn and this account to that address. can you get customer service to unlink psn: Dorothy_Killz from whatever invalid email address i was using? whenever i try to add the persona, it says it's already in use.
This message was edited 1 time. Last update was at 05/17/2010 15:25:34
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.29) 05/17/2010 15:27:20
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EAReets
Joined: 07/12/2007 22:38:14
Messages: 268
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You will need to contact customer support directly at www.support.EA.com
I'm going to travelling for the rest of the week so not on as often but spiffjiff and EASpenser are around.
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![[Post New]](http://cdn.forum.ea.com/eaforum/templates/default/skins/en_US/skate/images/icon_minipost_new.gif?v2.29) 05/17/2010 15:57:34
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FIGJAM325
Joined: 05/16/2010 11:15:28
Messages: 4
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same problem, THIS MUST BE FIXED SOON!!!
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