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"Your Gamer Profile does not have the correct permissions to access this fe...  XML
NHL Series  > NHL® Tech Help and Feedback
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Joined: 08/16/2009 16:03:29
Messages: 47
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I'm getting the, "Your Gamer Profile does not have the correct permissions to access this feature," whenever I try to access anything online for NHL 12. I've read up on it quite a bit and it looks as though to be a problem with the communications and the privacy settings. Unfortunately I already fixed that and set everything to everyone. I've never had a problem like this before. If anyone knows how to fix it it would be greatly appreciated.




Joined: 08/16/2009 16:03:29
Messages: 47
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no one has any idea?!




Joined: 09/15/2011 16:34:30
Messages: 21
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Why do you keep hiding things and not helping anyone? I'm having this issue also? is it because I'm not on xbox live gold? or my EA online pass didn't work for some reason? I can't even update rosters...


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Joined: 07/12/2011 14:45:36
Messages: 880
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Hello all,

If you are having issues with your online pass please perform the following steps:

Clear your system cache/game data following the instructions listed in the links below.

PS3 Troubleshooting: http://support.ea.com/app/answers/detail/a_id/114
Xbox 360 Troubleshooting: http://support.ea.com/app/answers/detail/a_id/46

Once you have done this you will need to try and download your Online Pass again.

For Xbox 360 please follow the steps in this link: http://support.ea.com/app/answers/detail/a_id/5453
For Playstation 3 please use this link: http://support.ea.com/app/answers/detail/a_id/2513

After trying both of these steps, if you cannot get your Online Pass functioning you will need to contact our support team. You can contact them by going to http://support.ea.com and clicking on "Contact us".

Please post back if you need any further assistance
-Jaga-

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NHL Series  > NHL® Tech Help and Feedback
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