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Joined: 11/07/2011 11:41:12
Messages: 3
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Hi,

I have some questions about Ea security question.
I have heard that you can set a security question on your Ea-account the site Bioware Myhtic.
Now is my question: if you set a security question on your Ea-account, is this then only for the Bioware mythic games or for Ea all the games?
So can you set a security question on your Ea account because i coudn't do this by my registration.

Please awnser

Thank you.


Forum Admin
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Joined: 05/17/2011 09:16:14
Messages: 773
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Hello,

You can in fact set a security question on your account. This question is valid on the whole account and not just Bioware. You will need to contact customer support for assistance with creating the secret question. You can contact them by going to http://help.origin.com and checking the "Contact us" section of the page.


Ozymandias

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Joined: 11/07/2011 11:41:12
Messages: 3
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Hi,

Thank you for awnsering,

But what is the function of the security question on Ea?
And is the security question only to recover your Bioware account?

Thank you.


Forum Admin
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Joined: 05/17/2011 09:16:14
Messages: 773
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Hello,

The security question is used to verify ownership of the account in the event that you need to contact customer service to make changes to your account. Such as billing issues, linking persona's or unlinking persona's.

It is not just for Bioware, once they are on your account, it will be in place for your Origin account as well.

Ozymandias

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Joined: 01/31/2012 17:58:22
Messages: 2
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Hello Dear Administration, On the question about how to add a security question to the account I was referring to the technical support and that's what I replied "[i]You can add a security question to your account when you create your ultimate team, then you are asked to add a security question to your account.[/i]" ie if I don't have this game I don't have the right to additional protection? Please answer my question and tell me is there any other ways to add a security question to my account?


Forum Admin
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Joined: 12/13/2011 12:07:20
Messages: 200
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Hi Ritality,

Please check your private message inbox. I have sent you a PM requesting information so that a security question can be added to your account.

EA_Mobius

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Joined: 01/15/2013 15:32:39
Messages: 1
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hi. someone hacked my accound. and changed some things like the lenguage (to russian) and i dont know what else... but that guy also created a secret question... and i want to remove it, or create one of my own... help!
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