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NBA JAM: OFE start screen freezing issues (xbox 360 version)  XML
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Joined: 02/02/2012 18:09:38
Messages: 4
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Ever since the XBOX dashboard update arrived there have been constant and crippling freezing issues at the press start menu. This ongoing issue freezes and locks up the XBOX so a full restart from the power switch must be used. I have redownloaded (losing all my info) and cleared the cache. Nothing works as this issue is ongoing. I have tried without hope over and over to speak with someone asking for help with this matter. I have tried facebook only to have my post taken down within 2 minutes every time. This is not a localized issue, other gamers have tried to get confirmation that at least something is being done to fix this. Let me repeat, [b][b]this game is unplayable and broken in this current form][/b][b]. What's even more frustrating is nobody seems to care. Or if they do, nobody is even making the customers anyone is aware of this problem and trying to fix this. Please, someone at least acknowledge there is an problem and someone is working hard to fix it.


Here are just a few people speaking up to say they are having a problem:

http://www.operationsports.com/wEEman33/blog/16597-freezing-issues-lock-gamers-out-of-nba-jam-on-fire-edition/
http://answers.yahoo.com/question/index?qid=20111007022225AAEs9yZ
http://forums.xbox.com/xbox_forums/xbox_live_arcade/l_o/nba_jam_on_fire_edition/f/2290/p/106100/508826.aspx#508826
http://www.gamefaqs.com/boards/626303-nba-jam-on-fire-edition/61583466
http://www.gamefaqs.com/boards/626303-nba-jam-on-fire-edition/61479973




Joined: 04/09/2009 18:55:25
Messages: 367
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Only solution I've found so far is to delete your save file.

Very damaging bug.




Joined: 11/05/2011 16:26:23
Messages: 7
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when i use an external hard drive and move/copy the game file to the hdd it doesn't freeze for me

This message was edited 1 time. Last update was at 05/10/2012 23:52:29





Joined: 02/02/2012 18:09:38
Messages: 4
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I really do appreciate the input and may actually do it b/c as Ive said, the game is unplayable in its current form. However I still am waiting for any confirmation from EA b/c obviously Im not alone in this and the fact that EA has remained silent is in a word........ disguising. As a game company Ea takes a lot of sh*t from people. But, not addressing a well known and written about problem is unacceptable.




Joined: 11/05/2011 16:26:23
Messages: 7
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I hope they fix this

This message was edited 1 time. Last update was at 05/10/2012 23:56:41





Joined: 04/04/2012 10:43:11
Messages: 50
Location: Calgary
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I too have had this problem on BOTH my xbox's. Frustrating as hell, took me almost 40 min before it would actually go through and let me play.




Joined: 04/04/2012 10:43:11
Messages: 50
Location: Calgary
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Typical, no response from EA, maybe i should take these issues to social media for people to boycott EA games. The Simpsons tapped out is just as bad. It has been broken for over two months and still nothing.




Joined: 05/22/2012 20:36:49
Messages: 2
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I have been having this same problem ever since my Xbox died and I got a new one. There are two different places where it crashes, about half the time it will crash before I can even select a storage device. When I'm lucky enough to get past this problem, if I do not select the device where my original saves were (my old hard drive), I get another crash. I have found that if I start up disconnected from XBL I can get past the first crash, but I'm unable to load the game from my old hard drive. This game is essentially unplayable for me now.

EA,
If you care anything at all about your customers experiences, you should address this problem ASAP. I would happily take a refund, but really I just want to play the game that I already paid for




Joined: 05/20/2012 01:36:07
Messages: 4
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I had the same problem at first. I think it happens more to people who downloaded the trial version and purchased the game from inside the trial version.

I had to delete it and redownload it from the marketplace. Since then it has never been an issue.




Joined: 01/23/2012 16:04:53
Messages: 3
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anyone know?? can i play with 2 xbox live rofiles on one xbox to avoid playing with 1 profile w/ guest???




Joined: 05/20/2012 01:36:07
Messages: 4
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I tried doing that and it deleted all of my progress. Be careful, this game is ridiculously filled with glitches.



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Joined: 11/03/2011 23:00:09
Messages: 4952
Location: Chicago
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Yea, this BS game keeps freezing my xbox too. WTF



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