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The Simpsons: Tapped Out Bugs and Issues Thread  XML
The Simpsons: Tapped Out  > Bugs & Issues
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Community Manager

Joined: 03/05/2012 18:55:55
Messages: 16
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Please use the following thread for any bugs or game issues you may spot while playing The Simpsons: Tapped Out.

Community Marketing Manager - EA Mobile




Joined: 03/05/2012 00:20:37
Messages: 23
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Hi Gypsy. The game still crashes ever time I try to start it and access my Origin-associated game. It lets me sign into Origin, but then then I tap to continue it crashes. However if I sign out of Origin, I can start and play an anonymous game with no problems. Any idea how to fix that? I've completely closed the app (per the instructions EA posted recently) and restarted it several time.

Thanks!




Joined: 03/04/2012 13:04:25
Messages: 6
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Hello EA Gypsy,

I have not been able to log on for 6 days now. I was a level 12 with 20$ spent on donuts. I was pretty advanced. Everytime I try to log in it boots me out to my phone menu. Tried my account on 3 different phones all the same problem. But my friends who all started after me are able to log in to their accounts no problem.. Any help on what to do or how long to wait?





Joined: 03/06/2012 18:52:13
Messages: 8
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I'm stuck on something in the tutorial I think. Waiting for Homer to be clicked? Homer is in the brown house, and Icant click on him while only the Simpsons house front yard is selectable... No character walking across it allows me to do anything - twp, click, drag, hit, nothing. It's stuck on the same point and been for a day and a half, and it's the same problem also when I log into the game from a different device. I simply can't do anything to get past this stuck stage!
More in detail and with screenshot in http://forum.ea.com/eaforum/posts/list/8241575.page

I am unable to play The Simpsons: Tapped Out since March 2012. The issue locking my game has NEVER been resolved. Please don't PM for adding you: I can NOT play the game; I can not do anything in the game. Thank you.




Joined: 03/08/2012 01:43:02
Messages: 1
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Hi,
I have another bug.
I solved 2 quests.
One quest was to plant Perfection on Cletus' farm, another quests was to do an action for Apu.
Both quests were shown twice in the test book.

I solved both quests but the quest icon is still in the test book. When I click on the quest in the test book nothing is shown. So no popup is shown what to do in the quests.

How do I get rid of this sovled quests?




Joined: 03/08/2012 03:27:29
Messages: 3
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I played it daily since this great game appeared in the store. I bought donuts and I am very proud of my little springfield. Three days ago...I suddenly began to stuck in a kind of tutorial progress...I am at level 11(!) and the app wants me to build the simpsons house again. Nothing is possible any more, everything is faded out behind a black screen...I am only allowed to buy donuts, which doesn't help either. Nothing else is clickable anymore. What shell I do? Springfield is going on and on but I am not able to do any tasks, quests, collect taxes or something else.
I should build the simpsons house (again)...yes, ok...it is existing already and additionally its not available anymore (if i want to build it again,..)
Today they stole my lemon tree...DAMN!

Pictures:
http://s1.directupload.net/images/120308/j9moqpwy.png
http://s1.directupload.net/images/120308/avl6g4bt.png
http://s7.directupload.net/images/120308/sre3xkp9.png


Name: jestpa



PLZ HELP ME! ;(((

This message was edited 5 times. Last update was at 03/08/2012 01:48:11





Joined: 03/04/2012 02:23:56
Messages: 5
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No rewards/money
Bug seems to have occurred. Do not get rewards. Tried to follow solution on help page, do not see mop bucket on other schools. Level 11, can't access some friends but says they have a newer version. Recently lost a lemon tree. Hopefully this info helps, love the game, needs a patch! Thx





Joined: 03/08/2012 03:27:29
Messages: 3
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hey thx, what hint on the help did u follow?




Joined: 03/04/2012 02:23:56
Messages: 5
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Okay, I fixed my own problem. You can read my thread

http://forum.ea.com/eaforum/posts/list/0/8248209.page#20872991




Joined: 03/06/2012 18:52:13
Messages: 8
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Since my problem above - still unsolved, so I created a new account - my new game now resets a few timesaver day. When I launch the game, I'm logged out, and when I log in, the game forgets a few levels of progress. I've probably seen the explosion like 6 times by now, and now there is no way I can even harvest tomacco before it hits level 0 again.
Feel free to add my new account, uninorth13, I hope to get the game server to cure its dementia for what comes to my account sometime soon....

I am unable to play The Simpsons: Tapped Out since March 2012. The issue locking my game has NEVER been resolved. Please don't PM for adding you: I can NOT play the game; I can not do anything in the game. Thank you.




Joined: 03/09/2012 21:46:07
Messages: 1
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[quote=lechiengrand]Hi Gypsy. The game still crashes ever time I try to start it and access my Origin-associated game. It lets me sign into Origin, but then then I tap to continue it crashes. However if I sign out of Origin, I can start and play an anonymous game with no problems. Any idea how to fix that? I've completely closed the app (per the instructions EA posted recently) and restarted it several time.

Thanks![/quote]

I get the same exact problem!...The game logs me in and immediately crashes....and if I also log out of Orgin and anonymously, the game works fine.....but when I log in to my Origin account again the game always crashes as soon as I enter the game.

Please help!




Joined: 01/25/2012 17:49:06
Messages: 1
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My game state is completely deadlocked. Road disappeared, level decreased back to level 1 and the Simpsons house is at the wrong position. It wants me to build the brown house, but this one is locked due to level 1 and the location were i should put it is occupied by the simpsons house

Please reset my game state so I can start from scratch. My origin account is: xbenderCH

Best Regards and thanks in advance
xbenderCH




Joined: 03/05/2012 00:35:15
Messages: 5
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To add insult to injury, I just lost my second Kwik-E Mart after game crashed.




Joined: 03/10/2012 02:00:20
Messages: 13
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Game stuck since monday !!
No responce from EA support , the game want that i build simpson house again , homer is in the krusty burger .
No tap is possible , cant visit my friends or any other thing .
I just can claim my daily reward thats the only thing .....
This make me so sad ... And i was so stupid and buy me 300 donouts
[Email]




Joined: 03/08/2012 03:27:29
Messages: 3
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as i told above: same here, youre not alone! hope the'll fix it soon. ;(
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