Electronic Arts

**shadowcaw** · This message was edited 1 time. Last update was at 03/10/2012 17:46:49

hello im running win 7 pro 64 and a 86 bit computer they havethe same everything except for the memory one has 16 and the other 4
well i have been having trouble with origin after the computer goes in to sleep mode i have to force the program to end the process then reopen origin and log back on i believe it's not doing the issue http://forum.ea.com/eaforum/posts/list/8258458.page "Origin won't connect to the network" .the older origin did not have the problem with sleep mode this may because origin does not have an active refresh file. pleas go back and look in the main head Program Files (x86)\Origin\LegacyPM or in EAcore_app.ini has the issue.

**EA_OriginSuppor...** · This message was edited 1 time. Last update was at 03/10/2012 11:33:14

Hi shadowcaw,

Thanks for your post.
So the problem is that after wake up from sleep mode, Origin no response or offline mode on your computer?

Regards,

**shadowcaw**

Origin no has no response after sleep-mode

**EA_OriginSuppor...**

Hi shadowcaw,

Thanks for your feedback.
Could you please provide more information such as Os version such as "win vista sp2".

Regards,

**shadowcaw**

win 7 pro x64 sp1 and win 7 pro x86 sp1 "i have both 64 and 86 versions they have the same set up and also the same problem.

**Stumpifier** · This message was edited 1 time. Last update was at 04/26/2012 20:36:58

Exact same symptoms with Win 7 64 bit. Not a huge problem but kind of annoying. Most of the time it just refuses to reconnect after sleep mode but lately I've been having to kill it with task manager and restart it.

**EA_OriginSuppor...**

Hi Guys,

Here I just checked again in my PC(win7 32bit) with latest Origin version, it's OK, I could open the user profile.

And I want to confirm if you guys could click your Origin ID link label in top left corner of Origin to see if your profile will be visible.

Please post back your result.

Thanks.

**Stumpifier**

I do run invisible most of the time, I even have it checked in the start-up window. I've set to online. Will see if symptoms change.

**Stumpifier**

Ok tried it twice running online with "Start Invisible" unchecked and same symptoms. Refuses to connect til I've shut down and restarted the program.

**woodelf86**

I am having the same problem, really annoying that EA breaks their own client.

**EA_OriginSuppor...**

Hi woodelf86,

Could you please follow this link to download the latest Origin to try?
http://forum.ea.com/eaforum/posts/list/8640117.page

Regards,

Electronic Arts

Electronic Arts

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