Device: Acer A510
Android version: 4.0.3
Kernel version: 2.6.39.4+

Symptom: Every time I try to close the advertisement, the app crashes.

The following is what logcat shows.


[code]D/OpenGLRenderer( 7690): Enabling debug mode 0
I/ActivityManager( 183): Displayed com.ea.games.simsfreeplay_na/com.burstly.lib.component.networkcomponent.burstly.BurstlyFullscreenActivity: +145ms
V/Sensors ( 183): void cb_onMotion(uint16_t)
E/libEGL ( 7690): eglMakeCurrent:684 error 3009 (EGL_BAD_MATCH)
W/dalvikvm( 7690): threadid=15: thread exiting with uncaught exception (group=0x40a491f8)
E/AndroidRuntime( 7690): FATAL EXCEPTION: GLThread 400
E/AndroidRuntime( 7690): java.lang.RuntimeException: eglSwapBuffers failed: EGL_BAD_SURFACE
E/AndroidRuntime( 7690): at android.opengl.GLSurfaceView$EglHelper.throwEglException(GLSurfaceView.java:1178)
E/AndroidRuntime( 7690): at android.opengl.GLSurfaceView$EglHelper.swap(GLSurfaceView.java:1136)
E/AndroidRuntime( 7690): at android.opengl.GLSurfaceView$GLThread.guardedRun(GLSurfaceView.java:1463)
E/AndroidRuntime( 7690): at android.opengl.GLSurfaceView$GLThread.run(GLSurfaceView.java:1216)
V/TabletStatusBar( 268): setLightsOn(true)
W/ActivityManager( 183): Force finishing activity com.ea.games.simsfreeplay_na/com.ea.games.simsfreeplay.GameActivity
W/InputManagerService( 183): Starting input on non-focused client com.android.internal.view.IInputMethodClient$Stub$Proxy@41135a58 (uid=10087 pid=7690)
D/OpenGLRenderer( 7690): Flushing caches (mode 0)
I/EASPWrapper( 7690): shutdownJNI()...
I/EAStdC.Printf( 7690): Saving MTX Data
I/EAStdC.Printf( 7690): Saving PushNotification Data
I/EAStdC.Printf( 7690): Logging event: 20000,
I/EAStdC.Printf( 7690): Saving MTU Data
I/EAStdC.Printf( 7690): Core::Shutdown()...
I/EAStdC.Printf( 7690): Saving CommonInfo Data
I/EAStdC.Printf( 7690): ...Core::Shutdown()
I/EASPWrapper( 7690): ...shutdownJNI()
D/EASPHandler( 7690): onDestroy()...
I/EASP MTX JNI( 7690): shutdownEASPMTXJNI()...
I/EASP MTX JNI( 7690): ...shutdownEASPMTXJNI()
D/EASP PackageUtil JNI( 7690): shutdownJNI...
D/EASP PackageUtil JNI( 7690): ...shutdownJNI()
D/DeviceInfoUtil( 7690): shutdown()...
D/EASP DeviceInfoUtil( 7690): shutdownJNI()...
D/EASP DeviceInfoUtil( 7690): ...shutdownJNI()
D/DeviceInfoUtil( 7690): ...shutdown()
I/EASP JNI( 7690): ...shutdownJNI()
D/EASPHandler( 7690): ...onDestroy()
E/dalvikvm( 7690): JNI ERROR: env->self != thread-self (0x7027f0 vs. 0x51e850); auto-correcting
E/dalvikvm( 7690): JNI ERROR: env->self != thread-self (0x7027f0 vs. 0x51e850); auto-correcting
E/dalvikvm( 7690): JNI ERROR: env->self != thread-self (0x7027f0 vs. 0x51e850); auto-correcting
E/dalvikvm( 7690): JNI ERROR: env->self != thread-self (0x7027f0 vs. 0x51e850); auto-correcting
E/dalvikvm( 7690): JNI ERROR: env->self != thread-self (0x7027f0 vs. 0x51e850); auto-correcting
E/dalvikvm( 7690): JNI ERROR: env->self != thread-self (0x7027f0 vs. 0x51e850); auto-correcting
E/dalvikvm( 7690): JNI ERROR: env->self != thread-self (0x7027f0 vs. 0x51e850); auto-correcting
E/dalvikvm( 7690): JNI ERROR: env->self != thread-self (0x7027f0 vs. 0x51e850); auto-correcting
E/dalvikvm( 7690): JNI ERROR: env->self != thread-self (0x7027f0 vs. 0x51e850); auto-correcting
E/dalvikvm( 7690): JNI ERROR: env->self != thread-self (0x7027f0 vs. 0x51e850); auto-correcting
E/dalvikvm( 7690): JNI ERROR: env->self != thread-self (0x7027f0 vs. 0x51e850); auto-correcting
E/dalvikvm( 7690): JNI ERROR: env->self != thread-self (0x7027f0 vs. 0x51e850); auto-correcting
E/libEGL ( 7690): call to OpenGL ES API with no current context (logged once per thread)
E/JavaBinder( 7690): Unknown binder error code. 0xfffffff7
F/libc ( 7690): Fatal signal 11 (SIGSEGV) at 0x00000000 (code=1)
I/Process ( 7690): Sending signal. PID: 7690 SIG: 9
E/AndroidRuntime( 7690): Error reporting crash
E/AndroidRuntime( 7690): android.os.RemoteException: Unknown binder error code. 0xfffffff7
E/AndroidRuntime( 7690): at android.os.BinderProxy.transact(Native Method)
E/AndroidRuntime( 7690): at android.app.ActivityManagerProxy.handleApplicationCrash(ActivityManagerNative.java:2867)
E/AndroidRuntime( 7690): at com.android.internal.os.RuntimeInit$UncaughtHandler.uncaughtException(RuntimeInit.java:72)
E/AndroidRuntime( 7690): at java.lang.ThreadGroup.uncaughtException(ThreadGroup.java:693)
E/AndroidRuntime( 7690): at java.lang.ThreadGroup.uncaughtException(ThreadGroup.java:690)
V/NvAudioALSAPolicyManager( 119): releaseOutput() 1
W/InputDispatcher( 183): channel '41287670 com.ea.games.simsfreeplay_na/com.ea.games.simsfreeplay.GameActivity (server)' ~ Consumer closed input channel or an error occurred. events=0x8
E/InputDispatcher( 183): channel '41287670 com.ea.games.simsfreeplay_na/com.ea.games.simsfreeplay.GameActivity (server)' ~ Channel is unrecoverably broken and will be disposed!
I/WindowManager( 183): WIN DEATH: Window{415e6ac0 SurfaceView paused=false}
I/ActivityManager( 183): Process com.ea.games.simsfreeplay_na (pid 7690) has died.
W/InputDispatcher( 183): Attempted to unregister already unregistered input channel '41287670 com.ea.games.simsfreeplay_na/com.ea.games.simsfreeplay.GameActivity (server)'
I/WindowManager( 183): WINDOW DIED Window{41287670 com.ea.games.simsfreeplay_na/com.ea.games.simsfreeplay.GameActivity paused=false}
W/WindowManager( 183): Failed looking up window
W/WindowManager( 183): java.lang.IllegalArgumentException: Requested window android.os.BinderProxy@412e4290 does not exist
W/WindowManager( 183): at com.android.server.wm.WindowManagerService.windowForClientLocked(WindowManagerService.java:7156)
W/WindowManager( 183): at com.android.server.wm.WindowManagerService.windowForClientLocked(WindowManagerService.java:7147)
W/WindowManager( 183): at com.android.server.wm.WindowState$DeathRecipient.binderDied(WindowState.java:1529)
W/WindowManager( 183): at android.os.BinderProxy.sendDeathNotice(Binder.java:417)
W/WindowManager( 183): at dalvik.system.NativeStart.run(Native Method)
I/WindowManager( 183): WIN DEATH: null
I/WindowManager( 183): WIN DEATH: Window{41632f98 com.ea.games.simsfreeplay_na/com.burstly.lib.component.networkcomponent.burstly.BurstlyFullscreenActivity paused=false}
W/InputManagerService( 183): Got RemoteException sending setActive(false) notification to pid 7690 uid 10087
I/InputReader( 183): Reconfiguring input devices. changes=0x00000004
I/InputReader( 183): Device reconfigured: id=2, name='acer-touch', surface size is now 1280x800, mode is 1
I/NvCpuClient( 116): Successfully bound to service
I/ActivityManager( 183): Config changed: {1.0 0mcc0mnc en_US layoutdir=0 sw800dp w800dp h1232dp xlrg port finger -keyb/v/h -nav/h s.5}
I/StatusBar.HeightReceiver( 268): Resizing status bar plugged=false height=48 old=48
D/OpenGLRenderer( 434): Flushing caches (mode 0)
D/PhoneApp( 393): updateProximitySensorMode: state = IDLE
E/WeatherUpdateService( 6584): onReceive():720: UpdateServiceReceiver get act = android.intent.action.CONFIGURATION_CHANGED
cD/dalvikvm( 7103): GC_FOR_ALLOC freed 573K, 11% free 6697K/7495K, paused 14ms
D/dalvikvm( 7103): GC_CONCURRENT freed 379K, 10% free 6753K/7495K, paused 2ms+1ms
D/dalvikvm( 183): GC_CONCURRENT freed 1154K, 31% free 11850K/17095K, paused 2ms+6ms
D/dalvikvm( 434): GC_CONCURRENT freed 762K, 11% free 10007K/11143K, paused 4ms+7ms
D/dalvikvm( 434): GC_FOR_ALLOC freed 0K, 11% free 10007K/11143K, paused 21ms
I/dalvikvm-heap( 434): Grow heap (frag case) to 10.513MB for 729124-byte allocation
D/dalvikvm( 434): GC_FOR_ALLOC freed 1384K, 22% free 9335K/11911K, paused 26ms
[/code]

0xfffffff7

Thanks for the detailed report.

@0xfffffff7

We looked into this issue and it will be fixed for the next update. Thanks for your patience.

I received my ICS upgrade today and since have the same issue on the Acer A500.

Version: 4.0.3
Kernel: 2.6.39.4+
Image: Acer_AV041_A500_RV03RC01_WW_GEN1

I also see the same segfault in logcat.

Some problem with my A500. At least I know there are others and it sounds like they are working on it.

I can't marry my sims even though I'm level 15 and they are partners! Some help please!

HELP!!!! I have been saving up to buy another sim so that I can build a business. I bought a sim in a house that had recently been vacated(he moved in with another sim) for $7500 the screen went black , now no sim, the 7500 is gone . What do I do now??????

masbratsbrat,

Are you making the Sims be romantic with each other until the "Propose" option appears, but you cannot press it? Or does the option simply never appear? If it never appears, have you completed the goals until it has asked you to "Make two Sims Get Engaged" previously yet?


ali-may76,

So the game crashes when you add a Sim to the vacated house after choosing "Add this Sim", then when you reopen the game, the Simoleons you spent adding the Sim disappeared? Just want to clarify

Would you be able to let me know the following:
1. Which version of the Sims FreePlay are you playing?
2. What is the model of the device you have? (Please see the About section in the Settings)
3. What version of Firmware or OS is running on the device? (Please see the About section in the Settings)