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SCRABBLE Update Survey  XML
Scrabble  > General Discussion
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Joined: 10/14/2011 13:07:17
Messages: 663
Location: Montreal
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Take the survey here >> http://bit.ly/ScrabbleUpdateSurvey

Our goal with the recent changes to SCRABBLE on Facebook was to improve the overall experience based on previous consumer feedback. Specifically we wanted to:

- Make it easier to find friends and new people to play with
- Streamline the information about the status of your active games and turns
- Enable players to chat with each other
- Improve the overall stability of the game and improve loading times

We understand that some people's initial experience with this new update has been less than ideal. By answering the following questions you will help us understand how to best address these issues and improve the Scrabble experience on Facebook for you. Thank you for participating!

Visit us on Facebook - https://www.facebook.com/ScrabbleEA
Follow us on Twitter - http://twitter.com/#!/EAMobile
See all Scrabble versions - http://www.eamobile.com/scrabble/jumpgate/
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Joined: 06/06/2012 13:19:08
Messages: 119
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according to a lot of Scrabble players on Facebook they have had nothing but problems since the update!




Joined: 05/29/2012 20:38:54
Messages: 11
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I Agree




Joined: 05/29/2012 12:15:54
Messages: 23
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Me, too.




Joined: 04/26/2012 10:27:50
Messages: 7
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yes, sadly, the update sucks! could be the death knell for fb scrabble.




Joined: 06/06/2012 13:19:08
Messages: 119
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I also have had nothing but problems with Scrabble on my Nook Color. After 6 months, you would think it would be fixed! NOT! I have lost all respect for EA. They are not Customer Service friendly anymore. Geez!




Joined: 05/29/2012 20:38:54
Messages: 11
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I am having a bigger issue now. Now my ELO rating is messed up. After winning 6 games straight, you would think you made a dent in your previous score..... WRONG. Actually when I lost the 7th game, my rating went down further. This really sucks.
Also, i dont understand that when you score a bingo, it reflects on your stats instantly, but the ELO ratings freaking takes a day What the hecks.

So to recap the outstanding issues are with the priority from High to low:
1. Nudge/Force Forefiet option is not working YET
I have several games pending and players do not want to take their turns.

2. ELO rating is messed up and it counts incorrectly

3. The option to add random opponents based on their ELO rating is no longer available

4. Suggested players option is unnecessary and waste of space. That should be used for options to choose the opponents.

5. You can no longer tell how many tiles are used for each letter.




Joined: 11/12/2011 14:25:55
Messages: 12
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Forget that update. The current one that just happened today is more than awful!!!! It is the worst thing! I cannot find a single redeeming thing to say about it! It is literally PAINFUL to my eyeballs. Got an instant headache. Cannot play at all. Just horrible. I know that I am sensitive, but that means I am also the "canary in the coal mine", what bothers me now will bother others later. Trust me.

I just need to SCREAM this update is so bad!!!!!!




Joined: 04/26/2012 10:27:50
Messages: 7
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now the squares on the board have disappeared... maybe ea will too




Joined: 05/29/2012 20:38:54
Messages: 11
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I still dont understand the idea behind redoing Scrabble.... The only issue we ran into was the fact it was slow... but everything worked.

It SUCKs now




Joined: 06/28/2012 17:18:01
Messages: 15
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I hear the British version is easier on the eyes and more user friendly...think I might try that one, if I can...this new one just SCREAMS at you as soon as you open the board...ACK!




Joined: 11/12/2011 14:25:55
Messages: 12
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Hey EA ~

Regarding the person in charge of the latest Scrabble fiasco, please fire them and immediately undo the changes.

Regarding the person who put that person in charge, please fire them!

Change MUST be for the better or else it should be LEFT ALONE!

Rant over.




Joined: 05/31/2012 16:58:34
Messages: 11
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I agree with everything that has been said here, besides this new version is extremely slow to load and this on a gaming laptop,,,why did you fix something that wasnt broke????



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Joined: 10/25/2011 23:18:42
Messages: 164
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still enjoying the free game. dont mind the changes now that Im used to them.
thanks EA.




Joined: 11/12/2011 14:25:55
Messages: 12
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Beth...what are you? A relative? A paid employee? An alien?

By the way, AE, stop deleting people's posts. At a minimum, take responsibility for your actions, please.

http://www.facebook.com/BringBackTheOldScrabble
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