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Amazon Pre-Order Update  XML
SimCity  > Official Announcements
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Community Lead
Joined: 01/18/2013 09:09:51
Messages: 178

Please see below the official response from Amazon regarding the pre order issue some players experienced.


We wanted to let you know your pre-order for "SimCity - Limited Edition [Download]" was inadvertently canceled by our system. We're very sorry about this. If you’d still like to purchase "SimCity - Limited Edition [Download]," you may pre-order again at the following link:


To make up for any inconvenience, we've applied a $5 promotional certificate to your Amazon.com account which you can use the next time you order an item sold by Amazon.com. Additionally, you can re-place your order between now and March 4th to receive the additional Limited Edition Bonus content including the Heroes and Villians content.

You'll see your available promotional balance at checkout when placing your order through the Shopping Cart--this amount will be applied to your next qualifying order automatically without entering a claim code. Your promotional balance doesn't appear in Your Account but will always display when you place an order. For more information about using your promotional certificate, including the terms and conditions for using the certificate, visit our Help pages:


If you pre-ordered using a promotional code, please contact our Customer Service via phone at 1-866-216-1072 or by clicking the "Contact Us" button on any Help page (www.amazon.com/help).

We hope to see you again soon.


Customer Service Department

This message was edited 1 time. Last update was at 03/28/2013 10:37:00

SimCity  > Official Announcements
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