Hi Mayors -- if you have any questions about how our servers work, this FAQ should help.
Q: How will I know if a server is full, or near to full?
A: You will see a Server Status Alert on the SimCity launcher. You can also check our server status page: http://www.simcity.com/en_US/server-status
Q: I’ve be put in a waiting room? What does that mean?
A: In cases of heavy load on a particular server, our systems will automatically trigger a waiting room. The waiting room will prevent anyone not currently logged into that server from joining. Once the timer on the waiting room has counted down completely, it will attempt to log you back in the server. If successful, you will be able to join. If the server is still busy, the time will recommence. The waiting room will remain up until traffic on the server returns to normal levels. Remember, if a waiting room pops up, you can always join and play on a different server. Just note that cities are not shared between servers, so joining a new server will mean building a new city.
Q: What does it mean if a server is listed as FULL
A: If a server is listed as FULL, you will not be allowed to join that server unless you have an earlier city saved on it. If you already have a city saved on that server, the server will be accessible.
Q: Are servers country or language specific?
A: SimCity is Region Free. It doesn’t matter where you live, you can join and play on any server you’d like.
Q: How many servers can I exist on?
A: Players will be able to play on multiple servers, with a maximum of 10 regions on each.
Q: Are my cities and regions transferable from server to server?
A: Each server is discrete which means that cities and regions are not transferable.