Saturday March 16th
Update 12:21am PST: SimCity Server Update: We’ve added new servers Pacific-1 and Pacific-2. Happy building, Mayors!
Friday March 15th
Update 3:52 pm PST: Server Status Update: EU East 4 has successfully been upgraded.
Update 12:53pm PST: EU East 4 is currently down for maintenance. We'll post when the server is back up.
Update 12:53pm PST: NA West 3, Antarctica, and South America are all back up. Happy building Mayors.
Update 9:39 am PST: In approx. 20 minutes we'll be bringing NA West 3, Antarctica, and South America down for server upgrades. Players in these servers will be notified. Stay tuned for future updates.
Thursday March 14th
Update 9:24am PST: Our servers will be undergoing scheduled maintenance throughout the day. Some servers will go offline during this period. This will not affect cities saved on these servers. Players will be notified in-game before a server is closed for service. Thanks for your patience through this process.
Tuesday March 12th
Update 1:09pm PST: You can now find the status of your SimCity server here:
http://www.simcity.com/en_US/server-status
Update 9:39am PST: We'll be temporarily taking down NA East 1 for a server upgrade.
Monday March 11th
Update 7:15pm PST: Server Update: EU East 1 has successfully been upgraded.
Update 4:08pm PST: We'll be temporarily taking down EU East 1 for a server upgrade. We'll update when it's back up.
Update 3:18pm PST: NA West 1 has successfully been upgraded and is available for play.
Update 1:50pm PST: NA West 2 has successfully been upgraded and is available for play.
Update: 11:50am PST New server added South America
Update 11:26am PST:We will soon be temporarily taking down NA East 2 for a hardware upgrade. Again, no saves or data will be lost.
Update 10:39am PST:We are continuing to improve our servers, and to that end, we are aggressively undergoing maintenance and adding capacity to meet demand. Some servers will go offline throughout this maintenance period and performance may fluctuate. Rest assured, no saves or data will be lost. You will be notified in-game when we will be temporarily taking down the server. Thanks for your patience through this process.
This weekend, we've successfully upgraded EU West 1-4, EU East 2-3, and Oceanic 1-2.
Today we are upgrading the NA servers, starting with NA West 1-2. These servers are currently undergoing the upgrade and we’ll let you know when they return.
Update 8:37am PST:We are temporarily taking down NA West 1 and NA West 2 for a hardware upgrade. Again, no saves or data will be lost.
Sunday March 10th
Update 8:37pm PST: EU West 1 has successfully been upgraded and is available for play.
Update: 7:03pm PST: We are temporarily taking down EU East 1 for a hardware upgrade. Again, no saves or data will be lost. Thanks again for your patience.
Update: 6:53pm PST :
We have just added an additional server Asia, to alleviate the heavy traffic we've encountered with our fans wanting to play the game. The additional server will help with latency and connection issues players have been experiencing. That’s 22 servers to play on now!
We are temporarily taking down Oceanic 1 and EU East 3 for a hardware upgrade. Again, no saves or data will be lost.Thanks again for your patience.
Update: 5:53pm PST: EU West 2 has successfully been upgraded and is available for play. EU West 1 is still being upgraded.
Update: 3:11pm PST: EU West 3 has successfully been upgraded and is available for play. Happy building!
Update: 3:01pm PST: We are temporarily taking down EU West 1 for a hardware upgrade. Again, no saves or data will be lost. EU West 3 and EU West 2 are still undergoing maintenance. Thanks again for your patience.
Update: 2:44pm PST: We have added a new Test server that will allow the team to test changes and new features. For more info, check out our Test server FAQ:
http://forum.ea.com/eaforum/posts/list/9354378.page
Update: 12:14pm PST: We have made great progress on the server issues over the past couple of days and are very pleased to say that this has improved the playing experience for a lot of our fans. We have already rolled out three patches that have fixed a number of bugs, as well as bringing a total of new and improved servers up to 9. That means 21 in all.
We are continuing to improve the other servers, and to that end today (March 10th from 12pm PST) we are aggressively undergoing maintenance and adding capacity to meet demand. Some servers will go offline throughout this maintenance period and performance may fluctuate. We thank you for your patience as we complete this process and will update this thread with server status as they happen.
Update: 11:33am PST: We're also temporarily taking down EU West 2 for a hardware upgrade. Again, no saves or data will be lost. Thanks again for your patience.
Update: 11:11am PST In an effort to further improve stability and performance (as well as allow for larger capacity), we will be temporarily taking down EU West 3 for a hardware upgrade. We are diligently striving to restore optimal gameplay status as soon as possible. Please bear with us for this scheduled maintenance. Rest assured, no saves or data will be lost. You will be notified in-game when we will be temporarily taking down the server. Thanks for your patience through this process.
Update: 9:20am PST EU East 1 is back up and running again.
Update: 8:55am PST New Server Antarctica -
http://forum.ea.com/eaforum/posts/list/9352871.page
Update: 7:41am PST We have taken EU East 1 down for maintenance. Please try one of the other available servers.