Latest posts for the topic "Rare Freeze issue - Updated 7-9 8:30 PM"

Rare Freeze issue - Updated 7-9 8:30 PM

sk88z — Tue, 23 Jun 2009 20:16:35 GMT

[b]UPDATE - July 9th, 8:30 PM [/b]

[i]FIGHT NIGHT Round 4 has been on the North American shelves for a couple of weeks and has now hit the streets world wide as fans of the series battle their way to ring supremacy. There's been a lot praise for the game and the community has been very vocal with what they love about it along with areas that they would like to see improved.[/i]

For the complete update, check out the [i]Inside EA SPORTS Blog[/i] - [b]Q& A with Mike Mahar[/b]: http://insideblog.easports.com/archive/2009/07/07/fight-night-round-4-q-amp-a-with-mike-mahar.aspx?CommentPosted=true#commentmessage

DLC and patches coming - http://blog.fightnight.easports.com/archive/2009/07/07/downloadable-content.aspx

Matt Mahar Blog - http://blog.fightnight.easports.com/archive/2009/07/07/fight-night-round-4-post-launch-update.aspx

[b]UPDATE - June 29th, 1:40 PM[/b]

With regards to the freeze issues in Legacy Mode that some users are experience, the dev team are working to re-create the issue on our end and determine the next steps towards providing a fix once the exact reason for the freeze is nailed down.

We appreciate the community's patience as we work around the clock to resolve the issue.

[b]UPDATE - June 26th, 10:30 AM[/b]

Good news. The devs have been working around the clock and have a fix for the issue which will be patched following testing of the fix and the appropriate approvals. Here's a note from EA_Baron from his poll thread:

[i]Firstly, apologies to all those FN4 fans that have been impacted by the freeze at the start of the game. We have found a code problem with how we dealt with playlists that caused this freeze – this is not hardware related. We have a fix that solves it and are arranging a title update / patch as soon as possible (this generally takes 2 to 3 weeks to get through the various stages and available on LIVE). To avoid the freeze, please ensure you have less than 35 playlists on your console or streaming from an external source such as a PC via Windows Media Center. Thanks again for the communities dedication and support ![/i]

[b]UPDATE - June 25th 9:30 PM[/b]

For the people that are currently dealing with the issue it looks like we have some resolution. Here's a post from EA_Baron on page 10 of this post.

[i]Good evening, it’s definitely better than this morning.

We have finally managed to recreate the freeze on some of our machines !

The issue seems to point to playlists (yes some forum members have said this already). The playlists could stream from the PC to the Xbox 360 using Windows Media Player or another media application. If there are a high number of playlists (this will vary from console to console, but seems like 35+) in the library and the Xbox 360 is granted share permissions to the library, the title will freeze on some consoles.

We can now focus our attention at working out why this is happening and what is the best solution for it.

For users that are experiencing a freeze that they feel is not related to the above, please PM me as we will continue to investigate.
[/i]

Furthermore, if you are experiencing the issue we are tracking please try these specific troubleshooting steps to temporarily fix the issue.

1) If you have media streaming, shutting this down seems to help
2) If you have local custom soundtracks you are trying to play when starting FN4, this may cause the freeze, in fact even having too many on the X360 seems to cause a problem.
3) If neither of the above two work, try disconnecting your online connectivity
4) Last resort for some users seems to be to remove the HDD or format it

[b]UPDATE - June 25th 1:30 PM PST[/b]

Just wanted to provide a quick update that we are in the midst of working with community members to help narrow down and address the issue. Thank you to everyone that have assisted with the temporary work-around suggestions that have helped fellow users troubleshoot the issues.

For those that have attempted to troubleshoot with no success, please feel free to email me directly at aquinto@ea.com or leave a PM with user persona EA_Baron or persona FightNightSupport.

Obviously the work-arounds are not optimal and we are continuing to work very hard to address the issues that some users are currently experiencing. We appreciate everyone's feedback and especially appreciate those users who have stepped up big time to assist the development team in resolving the issues.

Kind thanks, folks!

[b]UPDATE - June 24th 9:30 PM PST[/b]

Thanks to everyone for posting their information. We are working hard behind the scenes to firstly reproduce this problem and find out a solution to it.

The demo freeze that we investigated seemed to be hardware related, nothing within the game code could be seen to cause the problem, however we continue to dig deeper to see what kind of similarities exist. Based on discussions with affected users, the problem seems to lie somewhere between audio data and online configurations.

Please PM me directly if you are open to working with the FN4 Dev Team to dive deeper into this issue, as we need your help, unfortunately we can’t recreate the freeze issue on any of our hundreds of kits
______________________________________________________________________________________________________________________

We are aware that some users that have had freezing demo issues also have the retail version freezing on them as well. We are continuing to troubleshoot this on our end to determine specifically what the cause is.

The freeze issue seems to be an HDD related issue and specific files contained within. We are still investigating what it is about these specific files on specific HDDs as it is happening to a very small number of users.

What seems to resolve the issue for some is to disconnect your network cable and reconnect once you are past the freeze screen or reformatting your HDD (save game files to Memory Card)
[b]
If your are having a freeze issue, please send me an email with the following information:[/b]

Type of Xbox 360 - Elite, Pro or Arcade?

What dashboard version are you running on your console? Can be found in ‘System Info’

When did you purchase your console?

HDD Size

Remaining Space on HDD after the download

Connection Speed

Router type/Model

Wireless or Cable?

What time and date did this occur?

Do you have other games that freeze on the machine?

Troubleshooting

What is your Gamertag?

Where does the locking up occur? Title? Menu? Gameplay?

Does it always lock up at the same spot?

Does disconnecting the network cable help?

Is you console connected to a PC? Does disconnecting it from the PC remedy the issue?

Does removing your HDD remedy the issue?

Do you have custom music or streaming music on your system? Does moving that to a memory card and deleting it from your HD remedy the issue?

Does it still lock up without a profile signed in?

[b]X360 users who are having the freeze on the title screen try to transfer their custom music to a mem card and deleting them off their HDD? This seems to help that issue.[/b]

Re:Rare Freeze issue

itothe3 — Tue, 23 Jun 2009 23:33:34 GMT

also be aware that the ps3 version dont have custom entrance music. hope we get a response on why we didnt get that feature and what are your plans if there are to solve that.

Re:Rare Freeze issue

hgih420tm — Wed, 24 Jun 2009 00:03:13 GMT

Its the 120G HDD. Thats were the problem lies.....cuz I have one and so do many others experiencing the same thing

Please fix this...I paid for game ...LEt ME PLAY IT!!

Re:Rare Freeze issue

SRH615gamer — Wed, 24 Jun 2009 00:36:32 GMT

I have a 20gb so it's probably not the 120gb. I've tried deleting tiger woods data because maybe thought it was the gamerface. Someone else was saying netflix or nhl 09. Who knows?

Re:Rare Freeze issue

SRH615gamer — Wed, 24 Jun 2009 00:44:40 GMT

think I might have found a solution. I deleted all my music and it started right up. I had custom soundtrack for ncaa and nhl which may have conflicted. Hope this helps ea

Re:Rare Freeze issue

sk88z — Wed, 24 Jun 2009 01:42:52 GMT

I have reports that this is working though some have music and it works.

Maybe something fishy with some kinds of custom music. Thanks for your feedback.

We will continue to investigate to see if we can determine the exact issue.

Glad people are enjoying the game. Was 2-0 at heavyweight WC until I got taken down by a body punching maniac!!! lol Good times.

Re:Rare Freeze issue

ratedthechamp — Wed, 24 Jun 2009 02:16:12 GMT

[quote=xbox.SRH615gamer]think I might have found a solution. I deleted all my music and it started right up. I had custom soundtrack for ncaa and nhl which may have conflicted. Hope this helps ea[/quote]

Ding Ding Ding you hit the Jackpot man .I deleted all my custom songs i put on mlb 2k9 and now it works... finally.. thanks alot man.

Re:Rare Freeze issue

RoughTactics — Wed, 24 Jun 2009 05:39:55 GMT

on ps3 my game frezzes everytime i get a msg or if one of my friends sign in or out

it starts gettin all slow motion

im not the only ps3 user with this problem either

Re:Rare Freeze issue

PRGUY1985 — Wed, 24 Jun 2009 06:03:29 GMT

Please continue to report all of these common occurrences with game on this thread and we will report to EA about it.

Re:Rare Freeze issue

schimi2k — Wed, 24 Jun 2009 07:15:53 GMT

hi
i have also that freeze thing (The demo works fine, but the retail freezes at the first screen)

[u]my config:[/u]

Type of Xbox 360 - Elite, Pro or Arcade? - PRO

What dashboard version are you running on your console? Can be found in ‘System Info’ - NXE ( the new Dashboard with newest updates )

When did you purchase your console? - February this Year

HDD Size - 60GB ( i got the Problem also without the HDD connected !!! )

Remaining Space on HDD after the download - ~19GB

Connection Speed - 16.000mbit

Router type/Model - Linksys

Wireless or Cable? - Cable

What time and date did this occur? - every time

Do you have other games that freeze on the machine? - nope

Troubleshooting - Freeze at the first screen - after 10 seconds everything is freezed up ! i must power off the console

Where does the locking up occur? Title? Menu? Gameplay? - First Screen ( every time )

Does it always lock up at the same spot? - yes

Does disconnecting the network cable help? - YES ! i can reconnect the cable after the first screen - and can play online etc !

Does it still lock up without a profile signed in? - yes - with or without - it doesnt matter

i hope i can help

Re:Rare Freeze issue

NufC MickeY — Wed, 24 Jun 2009 07:19:23 GMT

Well the demo just wouldnt work, I seen loads of my friends playing and was so envious, It would bring up the screen " Fight Night Round 4 " and sometimes would freeze where you have to restart the console or would no freeze the console but stay on that screen. However I only recently got a 120 gig HD and all othert games are fine, I tryed unclipping the HD and walaa it works, But there is very little point in playing the game without being able to save.

Im possotive its the 120 giggers that the problem. It needs fixing sharpish coz its only 2 days till release here and whats the point in buying it if it wont work. Carnt believe EA let this problem arise. Ive been waiting ages for this game and carnt even play the thing. Ill try unplugging the wireless connection and see what happens then.

Please sort this out before Friday UK release, Please please please. Ive notts in my stomach now.

Re:Rare Freeze issue

NufC MickeY — Wed, 24 Jun 2009 07:24:50 GMT

Right yeah man its working after I unplugged my Wireless piece from the back, So yeah to the EA rep on here hope this helps you guys fix it, Its deffo seems to be something to do with xbox live as Im sure when you load every game up it logs in and out of live very quickly, so this is where the issue may be.

Good Luck guys I hope you get it sorted.

Re:Rare Freeze issue

jazzBRO — Wed, 24 Jun 2009 07:39:39 GMT

Thanks for the info on the wireless device-- we're looking into it now.

Do you, by chance, have custom soundtracks for other titles? We believe that custom playlists for other titles may be causing the issue with the retail version of the game. Read through the thread for more information and let us know if this still doesn't help anything.

Re:Rare Freeze issue

tedbrogan — Wed, 24 Jun 2009 08:06:36 GMT

I had the same freezing at the title screen with both the demo and the retail game. This morning (after reading the other freezing thread here), I deleted all of my custom soundtracks (I had 40-50 for NHL 09) and it loaded fine. Problem solved...

Oh, except for the hours of work I put into the custom soundtracks for another one of EA's franchises that I blindly support. Way to punish us for being too loyal, EA!

Re:Rare Freeze issue

NufC MickeY — Wed, 24 Jun 2009 08:15:08 GMT

Well I went into the NHL09 game memory and removed about 4 items in it, Game saves etc etc, Well everything in there and still didnt work, I then tryed unplugging the wireless thing in the back and it works fine, I then plugged the wireless back in and its all good, LoL Im a bit gutted like coz I had the deom for ages just sitting there and id given up on it. But yeah deleteing all NHL stuff did nothing, Removing the wireless did, or just unplug your connection if you have one.

Re:Rare Freeze issue

I am KAZAAAAM — Wed, 24 Jun 2009 09:43:02 GMT

I had an arcade that was replaced after the RRoD.

I played Tiger Woods 10 first, then tried Fight Night.

Fight Night continues to freeze, and I DO NOT have any custom soundtracks.

I also only have the 20GB.

I already tried clearing the cache, still can't get past the loading screen.

Re:Rare Freeze issue

klubboi — Wed, 24 Jun 2009 09:54:03 GMT

nothing seems to fix this problem for me... it has a few times made it to training but when i try to skip it locks up again... the only music i have on my drive would be from Rock Band and i dont think that's my problem because i have a 2nd drive same size 20gig that i ran the system format on and started fresh with new gamer tag and all.. still locks up..

i had the demo for a week or two played fine until i got tiger woods 10 (which is doing the exact same thing as FN4 is) after trying to load TW a few times the demo then began to lock up as well... All other games seem to be fine.. no lock ups at all...

150$ plus in 2 new games that i have yet to play... makes you really want to run out and get a few more titles from EA... oh wait... not like you have much of a choice on that anyways.. LOL

Re:Rare Freeze issue

NufC MickeY — Wed, 24 Jun 2009 10:06:12 GMT

right now ive found my saved playlist and deleted it all, Now it plays without unplugging the wireless device so yeah its all good for me now, Just carnt use any custom tracks thats all which aint a problem really but I understand theres still a few that still have issues so it still needs fixing A.S.A.P and by the looks of some posts by EA they are currently working on it, Presumably theyd want it fixed for release.

Re:Rare Freeze issue

tedbrogan — Wed, 24 Jun 2009 10:15:07 GMT

Good thing it's a "rare" freeze issue.

Re:Rare Freeze issue

Adam in Texas — Wed, 24 Jun 2009 11:10:30 GMT

[quote=xbox.hgih420tm]Its the 120G HDD. Thats were the problem lies.....cuz I have one and so do many others experiencing the same thing

Please fix this...I paid for game ...LEt ME PLAY IT!![/quote]

I don't have the 120G. I have a 20gig and was playing it fine last night when it came in the mail. Now it wont get past the start screen (IE start never appears at the fight night logo). No custom tracks either. This is crap.

I bet it has something to do with the games connecting to EA servers for all the online stuff.

Re:Rare Freeze issue

Adam in Texas — Wed, 24 Jun 2009 11:19:19 GMT

Type of Xbox 360 - Elite, Pro or Arcade? - PRO

What dashboard version are you running on your console? Can be found in ‘System Info’ - NXE ( the new Dashboard with newest updates )

When did you purchase your console? - It's a replacement for a RRoD from Jan of this year.

HDD Size - 20GB

Remaining Space on HDD after the download - Which download?

Connection Speed - CABLE 9MB

Router type/Model - Linksys

Wireless or Cable? - Cable

What time and date did this occur? - every time starting today. Worked yesterday.

Do you have other games that freeze on the machine? - nope

Troubleshooting - Freeze at the first screen. I can actually hit the dashboard button and return to the NXE..

Where does the locking up occur? Title? Menu? Gameplay? - First Screen ( every time )

Does it always lock up at the same spot? - yes

Does disconnecting the network cable help? - haven't tried yet.

Does it still lock up without a profile signed in? - haven't tried yet.

Re:Rare Freeze issue

CountryBoy1974 — Wed, 24 Jun 2009 11:35:36 GMT

X360 users who are having the freeze on the title screen try to transfer their custom music to a mem card and deleting them off their HDD? This seems to help that issue.

Re:Rare Freeze issue

CZAR LEWERS — Wed, 24 Jun 2009 12:01:18 GMT

i had this problem with the demo and now the retail version.this should have been fixed before the full relese

Re:Rare Freeze issue

Adam in Texas — Wed, 24 Jun 2009 12:36:47 GMT

[quote=cem_ea_id.CountryBoy1974]X360 users who are having the freeze on the title screen try to transfer their custom music to a mem card and deleting them off their HDD? This seems to help that issue.[/quote]

The thing is, I don't have any custom music on my Xbox at all. There are no MP3s on my HD (unless they came on it pre-installed). I don't think that is what is causing this issue manly because I have the freezing issue and don't have custom music.

Re:Rare Freeze issue

Frrruncus — Wed, 24 Jun 2009 13:10:50 GMT

I also have no music at all installed on my HD and am having the problem. The only thing that helps for me is unplugging my wireless adapter. The problem is that when I plug it back in my Xbox doesn't recognize it..the light doesn't even come on(this is a MS wireless adapter). In order to get the adapter working again I have to go through this whole process..which I have to do outside the game, so if I want to play the game I gotta start all this over. I'm sure that's a problem with the adapter and not the game as far as my Xbox not recognizing it when I plug it back in, but the point is I shouldn't have to go through this. This should definitely have been fixed prior to release. It has never happened with any other game I've owned in the 3 years I've had an Xbox. Please fix and patch quickly!

Re:Rare Freeze issue

hgih420tm — Wed, 24 Jun 2009 13:40:31 GMT

Do any of you stream music from pc? If so just turn off your computer....

This is what I did.....

I deleted all my music from my HDD.... not much just bout 1G

I reset all my customized play lists on NHL 09 to default.....Im talking every team in every league ( this goes for every game that allows you a custom play list).

I have a mac and I am using Itunes...I can stream music using a program called connect360 fom my Mac... I just turned off my computer.

After doing all this..the game finally worked...

Re:Rare Freeze issue

KlNG OF KINGS — Wed, 24 Jun 2009 13:54:57 GMT

HAHAHAHA!!! This is nearly identical to the Madden freezing issues I had earlier this year that were promised to be fixed and never were. Ridiculous.

I'm not removing my custom music from my system, that's absurd. I'm taking my game back to the store today and getting a refund. EA idiots. You knew this problem existed with the demo and still didn't fix it before the final version was released. Wow, that's f'ing lazy.

Re:Rare Freeze issue

LMSavage — Wed, 24 Jun 2009 14:30:37 GMT

[quote=xbox.KlNG OF KINGS]HAHAHAHA!!! This is nearly identical to the Madden freezing issues I had earlier this year that were promised to be fixed and never were. Ridiculous.

I'm not removing my custom music from my system, that's absurd. I'm taking my game back to the store today and getting a refund. EA idiots. You knew this problem existed with the demo and still didn't fix it before the final version was released. Wow, that's f'ing lazy.[/quote]

Actually, to be honest with you, deleting custom music DID work for me. It's such a relief, i've been dealing with this problem for so long. I might have been the first person on this board to get it, since I got it the second it was available for Gamestop pre-orders. What I'm curious about now is whether or not I'll be able to have custom music for FN....

Re:Rare Freeze issue

KlNG OF KINGS — Wed, 24 Jun 2009 14:53:13 GMT

[quote=thesims.LMSavage][quote=xbox.KlNG OF KINGS]HAHAHAHA!!! This is nearly identical to the Madden freezing issues I had earlier this year that were promised to be fixed and never were. Ridiculous.

I'm not removing my custom music from my system, that's absurd. I'm taking my game back to the store today and getting a refund. EA idiots. You knew this problem existed with the demo and still didn't fix it before the final version was released. Wow, that's f'ing lazy.[/quote]

Actually, to be honest with you, deleting custom music DID work for me. It's such a relief, i've been dealing with this problem for so long. I might have been the first person on this board to get it, since I got it the second it was available for Gamestop pre-orders. What I'm curious about now is whether or not I'll be able to have custom music for FN....[/quote]

I believe you when you say it works, but it's absurd to have to wipe out your custom music in order to make a game work when all other games work perfectly fine with custom music on the hard drive. I'm not removing my music just so I can play one game. That's ridiculous.

Re:Rare Freeze issue

LMSavage — Wed, 24 Jun 2009 14:57:38 GMT

[quote=xbox.KlNG OF KINGS][quote=thesims.LMSavage][quote=xbox.KlNG OF KINGS]HAHAHAHA!!! This is nearly identical to the Madden freezing issues I had earlier this year that were promised to be fixed and never were. Ridiculous.

I'm not removing my custom music from my system, that's absurd. I'm taking my game back to the store today and getting a refund. EA idiots. You knew this problem existed with the demo and still didn't fix it before the final version was released. Wow, that's f'ing lazy.[/quote]

Actually, to be honest with you, deleting custom music DID work for me. It's such a relief, i've been dealing with this problem for so long. I might have been the first person on this board to get it, since I got it the second it was available for Gamestop pre-orders. What I'm curious about now is whether or not I'll be able to have custom music for FN....[/quote]

I believe you when you say it works, but it's absurd to have to wipe out your custom music in order to make a game work when all other games work perfectly fine with custom music on the hard drive. I'm not removing my music just so I can play one game. That's ridiculous.[/quote]

I guess that makes sense for you in your situation, but for me, the last game I used custom music for was the first NCAA game that let you use it and I've sold that a long time ago, so it really doesn't matter to me. As long as I can play on my own HDD... This doesn't excuse EA from trying to fix it, though. And as someone pointed out, it's not as "Rare" as EA thinks...

Re:Rare Freeze issue

KlNG OF KINGS — Wed, 24 Jun 2009 15:09:51 GMT

Yeah, I use custom music for just about any game that allows it. So, I'm not going to destroy what I've done with other games just to play Fight Night Round 4. It's unfortunate, because I really wanted to enjoy this game. Oh well.

Re:Rare Freeze issue

HFIELDS — Wed, 24 Jun 2009 15:38:49 GMT

Deleting music and and unplugging my network cable worked for me. Hopefully there is a patch soon.

Re:Rare Freeze issue

FNSHOW49 — Wed, 24 Jun 2009 15:45:36 GMT

I reformatted the Hard Drive and It worked

Re:Rare Freeze issue

Doc_M — Wed, 24 Jun 2009 16:25:03 GMT

So far I haven't been able to even finish the amateur tourney on PS3- the game freezes in between matches and I have to start from the beginning. Better start working ASAP. Last time I bought an EA title at full price was Kane's Wrath, a complete travesty of a game.
Start doing some real testing EA, and don't promise things you won't deliver.

Re:Rare Freeze issue

Smitty0000 — Wed, 24 Jun 2009 16:35:56 GMT

Deleted everything on my harddrive and no luck. I can say I'm absolutely pissed off about this...I read this forum over and over trying to fix the demo...and you mean to tell me that EA let this game go out the door without addressing this issue??? This is NOT rare, I Google'd this issue and found tons of people posting about having the problem. EA needs to get on this immediately.

I'm not even a person that posts complaints on the forums but I can say this is just the worst ....especially since they KNEW this problem existed.

Ok, now I've deleted all music, turned off all the computers sharing music, and formated the GD hard drive...still doesn't work....any other suggestions besides unplugging my network connection (which works) ...but I don't want to do that becuase I paid for a game that is supposed to WORK ONLINE.

Re:Rare Freeze issue

KlNG OF KINGS — Wed, 24 Jun 2009 16:46:53 GMT

Re:Rare Freeze issue

Smitty0000 — Wed, 24 Jun 2009 17:05:27 GMT

[quote=xbox.KlNG OF KINGS][quote=cem_ea_id.Smitty0000]Deleted everything on my harddrive and no luck. I can say I'm absolutely pissed off about this...I read this forum over and over trying to fix the demo...and you mean to tell me that EA let this game go out the door without addressing this issue??? This is NOT rare, I Google'd this issue and found tons of people posting about having the problem. EA needs to get on this immediately.

I'm not even a person that posts complaints on the forums but I can say this is just the worst ....especially since they KNEW this problem existed.[/quote]

HAHAHAHAHA!!! Go to the link below to see what kind of "fixes" and "support" you can expect for this POS game. Welcome to EA world.

http://forum.ea.com/eaforum/posts/list/90005.page[/quote]

Wholly *...Madden 2009 and they still haven't fixed that...incredible. Makes me not feel guilty about downloading their games in the past now..

UPDATE: Yes, the network cable thing mentioned below works, but you're right, what a pain in the a**.

Re:Rare Freeze issue

Adam in Texas — Wed, 24 Jun 2009 17:13:44 GMT

OK, uplugging the network cable lets the game load. That makes me think it's an EA specific issue. No other game I own does this. If it's something to do with time syncing like the support document says then why is this a problem only with EA games?

Thanks for letting the people that support your company who went out to pay $69 bucks for this game be your free beta testers. You knew this was an issue with the demo but still couldn't get it fixed for release time. Is that why the release was delayed?

I submitted this to Kotaku and I suggest everyone else do the same with their game journalist of choice. Our best bet is to get this issue out in the open to those that don't own the game so it'll put pressure on EA to get something fixed that shouldn't be broken in the first place. Let everyone know that EA ships out broken games so they know ahead of time what to expect when dropping the cash on a new game.

OH, and I have no custom music and the only thing I did to make it work was unplug the network cable before starting the game. After the game gets to the menu you can press the xbox button and connect to live from there. It's a huge pain in the butt when you keep all of your equipment in an entertainment center and is still an unacceptable solution. Fixing the problem will be what I'm waiting on.

Re:Rare Freeze issue

Blackpat14 — Wed, 24 Jun 2009 17:23:04 GMT

My demo and retail game both froze, so I deleted all my music and it works perfectly!!!

Re:Rare Freeze issue

FoldsFive — Wed, 24 Jun 2009 17:23:14 GMT

For those where unplugging your cable works... is your 360 connecting to a router? Do you have a PC on that router where your xbox may already be or have the ability to stream music from?

If you go to your Xbox 360 music library does it recognize other programs in there on your network where it can grab music?

These are just thoughts... For me it was deleting playlists off my HDD... but for others it seems it could be Streaming music...

Re:Rare Freeze issue

Frrruncus — Wed, 24 Jun 2009 17:42:12 GMT

[quote=cem_ea_id.Smitty0000]Deleted everything on my harddrive and no luck. I can say I'm absolutely pissed off about this...I read this forum over and over trying to fix the demo...and you mean to tell me that EA let this game go out the door without addressing this issue??? This is NOT rare, I Google'd this issue and found tons of people posting about having the problem. EA needs to get on this immediately.

I'm not even a person that posts complaints on the forums but I can say this is just the worst ....especially since they KNEW this problem existed.

Ok, now I've deleted all music, turned off all the computers sharing music, and formated the GD hard drive...still doesn't work....any other suggestions besides unplugging my network connection (which works) ...but I don't want to do that becuase I paid for a game that is supposed to WORK ONLINE.[/quote]

The ONLY thing that has worked for me is unplugging my ethernet cable and I'm not sure why. Unfortunately this has hosed my online connection. I have an MS wireless adapter and ever since I unplugged it the thing won't detect my internet connection. There is no light on it at all. This is puzzling to me as it worked fine and all I did was unplug the damn thing. I'm not blaming this on anything faulty with the game as these MS adapters are known to be kinda screwy..but if it wasn't for the game I would've never unplugged it.

Re:Rare Freeze issue

smash1031 — Wed, 24 Jun 2009 17:42:44 GMT

I was having the same issues with freezing on the first screen on my Xbox 360 Elite 120 HDD. I also had windows media player streaming to my box enabled. I disabled the media sharing in windows media player and viola, it works. Before you go unplugging ether net cables and hard drives, disable the sharing to see if that works. Luckily I don't use the streaming anymore so it doesn't really bother me, but c'mon EA how can you release a game with a problem like this? Are they trying to force us to listen the in game music?

Re:Obviously " not so" Rare Freeze issue

Jaymakinbass — Wed, 24 Jun 2009 17:49:59 GMT

This is clearly not an issue with hundreds of different peoples HDDs.

I understand this may be an issue that IS from a HDD, but it was not created by the HDD; it was created BY THE SOFTWARE!

Fix this low-ball BS

Unacceptable

Re:Rare Freeze issue

JoeCalzagheFan — Wed, 24 Jun 2009 17:52:06 GMT

weird lol

Re:Rare Freeze issue

NufC MickeY — Wed, 24 Jun 2009 18:15:59 GMT

Anyone noticed how EA reps where commenting in here on the first page but as soon as more problems and more complaints arise they ignore us, Usual thing from EA.

Anyway I could never get Demo to work, Have 120 HD, wireless connection, Yes I use Tversity to stream stuff. After reading the first few posts on here I tryed taking off the HD, It worked but was pointless so I tryed unplugging the wireless adapter on back of console and it worked so what I did was unplug and then load it up and then plug wireless back in. Then I read about the NHL custom saved playlists so I went into my music and deleted the saved playlist I had and now it loads up fine without having to unplug anything.

Whenever you load up a game xbox live auto dissconnects and reconnects straight away with every game. This may be where the problem lyes, Its either the Hard Drives, Wireless adapters, Custom Tracks or EA`s continuesly inability to provide a stable game, Take your pick guys.

When I heard a while ago EA where going bust I almost fainted with joy, Was over the moon like the Mr.Spoon on Button Moon. Honestly they are very well known for ignoring customers for a start, Producing absolutely diabolical games, Bring out DLC after DLC within weeks of release of the game and charging for it, Could of made it into the full game but No, EA decide to hold it back to rip us off even more.

Yes they should of fixed it for release coz yes the demo was screwed aswell. They had plenty of time. No wonder they hated so much.

Re:Rare Freeze issue

JAE 0H EN — Wed, 24 Jun 2009 18:31:45 GMT

i would have liked to think that after i went through all this freezing nonsense with the demo, that the minds at EA would have it fixed by the time the retail came out.

boy was i wrong. so i'm stuck here with a 67 dollar game that i can't play. i didn't know my purchase was actually signing me up to be a beta tester. i refuse to do this "unplugging the ethernet" fix every time i want to play this game. my console is in an entertainment center, i shouldn't have to hassle with pulling the system out to unplug it every time i want to play.

i also submitted this to kotaku, it's really unacceptable. knockout kings/fight night is one of the last EA franchises i "support". but i don't know if i can put up with this. if a fix/patch/update isn't announced soon, i'm definitely taking it back to the store for a refund.

Re:Rare Freeze issue

Adam in Texas — Wed, 24 Jun 2009 18:39:19 GMT

[quote=xbox.FoldsFive]For those where unplugging your cable works... is your 360 connecting to a router? Do you have a PC on that router where your xbox may already be or have the ability to stream music from?

If you go to your Xbox 360 music library does it recognize other programs in there on your network where it can grab music?

These are just thoughts... For me it was deleting playlists off my HDD... but for others it seems it could be Streaming music...

[/quote]

OK, I actually do have a share setup to stream movies and music from my PC to my Xbox. I'm going to try disabling that and see what it does. I use a linksys router. To test it I'm setting the Xbox access to deny inside the library settings on windows media player.

...and I'm back. That works as well. If I disable access to my Xbox in the media player settings it works without unplugging the ethernet cable. I want to know why it worked last night without doing that. What changed? Nothing on my network.

It's nice to have people on the forums that offer help and suggestions for problems EA can't handle. No other game that I own has trouble like this. Why is this EA specific? Why wasn't it caught during testing? How is it that people not on the EA payroll are able to troubleshoot these problems better than EA itself?

Re:Rare Freeze issue

FoldsFive — Wed, 24 Jun 2009 18:51:50 GMT

[quote=xbox.Adam in Texas][quote=xbox.FoldsFive]For those where unplugging your cable works... is your 360 connecting to a router? Do you have a PC on that router where your xbox may already be or have the ability to stream music from?

If you go to your Xbox 360 music library does it recognize other programs in there on your network where it can grab music?

These are just thoughts... For me it was deleting playlists off my HDD... but for others it seems it could be Streaming music...

[/quote]

OK, I actually do have a share setup to stream movies and music from my PC to my Xbox. I'm going to try disabling that and see what it does. I use a linksys router. To test it I'm setting the Xbox access to deny inside the library settings on windows media player.

...and I'm back. That works as well. If I disable access to my Xbox in the media player settings it works without unplugging the ethernet cable. I want to know why it worked last night without doing that. What changed? Nothing on my network.

It's nice to have people on the forums that offer help and suggestions for problems EA can't handle. No other game that I own has trouble like this. Why is this EA specific? Why wasn't it caught during testing? How is it that people not on the EA payroll are able to troubleshoot these problems better than EA itself? [/quote]

The only thing I could think of would be that your computer was turned off when it worked?? Other than that I have no idea. Glad it works better than disconnecting the actual cable for you now...

Re:Rare Freeze issue

MistaMafiosi — Wed, 24 Jun 2009 18:58:16 GMT

I had the same problem, I removed the HDD and ran the game just fine, plugged the hdd back in and tried again and it worked fine. It did the job for me. I had the same problem with the demo and when i first bought fight night, found the answer on the xbox forums.

Re:Rare Freeze issue

loko1920 — Wed, 24 Jun 2009 19:10:19 GMT

Luckily you guys haven't gotten RROD (three red lights).

My story is simple: Xbox 360 Elite owner, 1.5 years. Almost never use my xbox 360, it is in great shape. Never had a problem in 1.5 years, no freezing, no nothing. Yesterday, I buy FNR4, pop it in, Tyson vs. Ali, 1 minute in, FREEZE. Try again, Freeze. Try 4 more times, same thing. 6th time, Black screen and three red lights (RROD).

THERE IS NO WAY THAT THIS WAS A COINCIDENCE.

Luckily I am covered by Best Buy's replacement plan, or else I would have sought compensation from EA. I am not putting this garbage game into my new xbox until EA fixes this. TOTALLY UNACCEPTABLE, AND UNPROFESSIONAL. THIS SHOULD BE FIXED YESTERDAY!!

Re:Rare Freeze issue

BLA7E — Wed, 24 Jun 2009 20:20:31 GMT

I agree. I'm having the same problem. I have an elite also, and I can tell that the demo and the retail game are causing my elite to get worse.

After the demo, the drive started making load noises...the dvd drive...from an online demo load...right. wtf. and i had to continually hard boot the 360 everytime while trying to get the gd demo to load. So i say w/e and STILL buy the retail game. Same gdf problem.

Making me pay $60 for a game that I can't play and that may somehow have code that is breaking my 360 hardware...that is unacceptable. And I'm sure it's going to be a joy to deal with the support...M$ is going to blame EA, and EA will blame the M$ hw, and I'm out a console.

That's enough to make someone never game again. seriously. if you can do all that and get away with it, what will you do later on?

EA has now partnered with RRoD to destroy all of our stuff, so we can buy more stuff in a recession. I feel the love.

Re:Rare Freeze issue

BLA7E — Wed, 24 Jun 2009 20:25:43 GMT

I had to delete all my playlists...created for NCAA Football 2009...another EA game. I didn't have to delete the files, just the playlists....and I had a ton...and NCAA football supported it.

omfg.

Re:Rare Freeze issue

BLA7E — Wed, 24 Jun 2009 20:41:11 GMT

as a side note....let me say this...

NCAA Football had a gimmick last year...and the only way you could get 'customized stadium music' was to make a custom playlist of onesingle file. The game couldn't read the song file directly, so it had to read it from a playlist of one song. In my book that's called a 'workaround'.

Flashforward to today, and this same thing causes 'the most anticipated' game of the year to freeze 'rarely'...yeah for the 'rare' people who chose to buy other EA games, and use the features they advertised. Those folks are the 'rare' few that were affected. The 'rare' few that are EA supporters...and those are the ones you hurt the most.

Here's an idea...if you are so gung ho about this custom music stuff (and it is cool, don't get me wrong)...how about giving us a music editor, or work with M$ to allow us to chop up some of our music files into a form that your (EA) games can read. Making ONE playlist for ONE song to use for ONE specific occurance (ie: occurs before every kickoff) is a slap together way of getting out the feature. And this was last year people...you knew it was a slap-fix back then. EA shoulda made a little better headway in the custom sound dept.

Now I just pray they didn't destroy my 360 too badly as I troubleshooted (along with the rest of the cyberspace folks here) THEIR game POST- Go Live....fo free....no matter of fact...I paid $60 to do it for them.

Re:Rare Freeze issue

lordhellforce — Wed, 24 Jun 2009 22:25:10 GMT

Ok guys,

I was having the same issue, i removed my wireless adapter and then worked fine.

Right now I just removed the sharing service from my PC (sharing mp3s, videos and etc from my PC to XBOX360), and now i don't have to remove my wireless adapter do play.

Anyway, i'm going to the bestbuy to get my refund, this is ridiculous, the samething happened with the demo version, i'll not give my money to be a Beta tester! I really recommend to you guys do the same.

Re:Rare Freeze issue

Xx-BlueThunder-X — Wed, 24 Jun 2009 22:46:30 GMT

Restart Your Computer That you have your network Thru it worked for me.Good luck.

Re:Rare Freeze issue

No Skillz Son — Wed, 24 Jun 2009 23:21:46 GMT

Just bought the game earlier today along with Red Faction Guerilla. Tried to play Fight Night and couldnt get past the first screen, game kept locking up... couldnt even go back to dashboard. After a few more tries my xbox couldnt "read" the game anymore.

Took the game off dissapointed, and tried to play red faction.... started the game up and the game was loading up to the point where you get to control your character and the graphics are glitched... so im wondering what the hell is going on.

Decided to give up on that game too and I threw in call of duty world at war. Started playing like for 2 minutes and it locks up! Didnt have a single problem playing call of duty since i bought the game when it came out... and now it keeps freezing up. So I wasted 60 bucks on FNR4 to have it destroy my console... f'n great.

Re:Rare Freeze issue

sk88z — Wed, 24 Jun 2009 23:37:56 GMT

Please note the update on the first post from today 9:30 PM PST.

Re:Rare Freeze issue

klubboi — Wed, 24 Jun 2009 23:43:55 GMT

after countless tries to get this game to load on my 360 (nothing anyone listed here has worked for me... if i unplugged my HDD or Wireless the game would not get past the first screen... with everything plugged in and logged into live it would get to the loading for the training then hang up) so anyways i finally fixed my problem... was simple fix really i took out the disk put it back in its case then drove to gamestop and exchanged it for the PS3 copy... took me 2 hours or so to fix (but i did stop to eat and run in home depot too ) lol PS3 runs fine EXCEPT when i try to load game face photo game just sits there.. not locked up but never moves on.. so i exit out...

Re:Rare Freeze issue

No Skillz Son — Wed, 24 Jun 2009 23:47:02 GMT

yeah i guess i could go get the ps3 version, but the xbox version of the game already did its damage to my xbox. Im gonna have to go get it checked out cuz now i cant even play any of my other games that used to work fine.

Re:Rare Freeze issue

infinityBCRT — Thu, 25 Jun 2009 00:08:23 GMT

Hah, well I had the same freeze at the loading screen on the demo, I didn't even need to buy the retail disc to see this issue. And my guess is this issue is related to the NHL 09 Custom Music Pack that I released. Hundreds of tracks and playlists are included in the pack so thats probably what causes it. If any of the developers want to test setting up the music pack in NHL 09 and seeing it's effects check it out here:

http://www.thebreakaway.net/forums/showthread.php?t=21508

Re:Rare Freeze issue

Frrruncus — Thu, 25 Jun 2009 00:39:20 GMT

[quote=xbox.infinityBCRT]Hah, well I had the same freeze at the loading screen on the demo, I didn't even need to buy the retail disc to see this issue. And my guess is this issue is related to the NHL 09 Custom Music Pack that I released. Hundreds of tracks and playlists are included in the pack so thats probably what causes it. If any of the developers want to test setting up the music pack in NHL 09 and seeing it's effects check it out here:

http://www.thebreakaway.net/forums/showthread.php?t=21508[/quote]

There are plenty of people..myself included...who are having the problem and have never had any custom music for NHL or any other game.

Re:Rare Freeze issue

infinityBCRT — Thu, 25 Jun 2009 00:45:38 GMT

[quote=xbox.Frrruncus][quote=xbox.infinityBCRT]Hah, well I had the same freeze at the loading screen on the demo, I didn't even need to buy the retail disc to see this issue. And my guess is this issue is related to the NHL 09 Custom Music Pack that I released. Hundreds of tracks and playlists are included in the pack so thats probably what causes it. If any of the developers want to test setting up the music pack in NHL 09 and seeing it's effects check it out here:

http://www.thebreakaway.net/forums/showthread.php?t=21508[/quote]

There are plenty of people..myself included...who are having the problem and have never had any custom music for NHL or any other game.[/quote]

Well it could be one of the factors. Everyone I know who has installed this pack has the issue. Could be related to having large EA Sports save data or having a lot of mp3's available through your network as well.

Re:Rare Freeze issue

Bizzle83 — Thu, 25 Jun 2009 00:51:21 GMT

MY GAME FROZE BECAUSE I THROUGH MY CONTROLLER AT IT AFTER I REALIZED THERE WAS NO BUTTON CONTROLS

Re:Rare Freeze issue

Frrruncus — Thu, 25 Jun 2009 01:05:21 GMT

[quote=xbox.infinityBCRT][quote=xbox.Frrruncus][quote=xbox.infinityBCRT]Hah, well I had the same freeze at the loading screen on the demo, I didn't even need to buy the retail disc to see this issue. And my guess is this issue is related to the NHL 09 Custom Music Pack that I released. Hundreds of tracks and playlists are included in the pack so thats probably what causes it. If any of the developers want to test setting up the music pack in NHL 09 and seeing it's effects check it out here:

http://www.thebreakaway.net/forums/showthread.php?t=21508[/quote]

There are plenty of people..myself included...who are having the problem and have never had any custom music for NHL or any other game.[/quote]

Well it could be one of the factors. Everyone I know who has installed this pack has the issue. Could be related to having large EA Sports save data or having a lot of mp3's available through your network as well.[/quote]

From everything I've been reading it seems to be a problem for anybody that is trying to access any media over a network whatsoever. Even if you just have your Xbox set up to stream music from a computer in another room it causes a freeze. It looks like some folks have been successful with leaving their ethernet cables in but disabling file sharing from whatever computer their music is on. I haven't tried this yet as I just went ahead and unplugged my Xbox wireless adapter. Hopefully this gets resolved sooner rather than later.

Re:Rare Freeze issue

TGE El Enfoiro — Thu, 25 Jun 2009 05:37:26 GMT

I have a 120gb hdd and i tried everything ... the demo always freezes at the first screen! But nobody around me noticed that problem although many of my friends have elite too. then i found that forum!!(thx kotaku)
Make something EA!!!
French internet sites haven't reported this problem yet!

Re:Rare Freeze issue

RyBread22 — Thu, 25 Jun 2009 05:43:19 GMT

For those people who may not know, because i just figured it out last night, check to see if your are streaming music to your xbox 360 from another source, because i had my music streaming from my computer to my xbox through windows media player, so if you disable the music sharing option from computer to xbox 360 it should work fine.

Re:Rare Freeze issue

h99 — Thu, 25 Jun 2009 08:21:34 GMT

Demo done it and now so does the full retail version. An EA game with bad bugs, who would of guessed Anyway i can confirm that turning off streaming from my pc solved the issue. Now we need to wait 6 months for a patch.

Re:Rare Freeze issue

loko1920 — Thu, 25 Jun 2009 08:33:21 GMT

This whole thing is insane. People shouldn't have to come up with "fixes" by unplugging their ethernet cables or disabling one of the most fun and important features of the xbox, the ability to stream music. It's like a car manufacturer putting out a new car, but the only way to use the car is to make sure the air conditioning is turned off at all times and you don't turn on the car stereo. Absolutely ridiculous!!!

EA FIX THIS NOW!!!!!!!!!!!!!! THERE IS NO EXCUSE.

My situation was even worse because after 6 freezes, I got the RROD. Fortunately, I have the Best Buy replacement plan, if not I would have sought compensation from EA.

I HOPE EA REALIZES THAT THIS COULD TURN INTO A CLASS ACTION LAWSUIT (where a bunch a people are screwed over for a small amount of money (like $60), but they all get together and sue the person for compensation).

Re:Rare Freeze issue

loko1920 — Thu, 25 Jun 2009 08:41:10 GMT

By the way, I just saw this update from the first page:

"Please PM me directly if you are open to working with the FN4 Dev Team to dive deeper into this issue, as we need your help, unfortunately we can’t recreate the freeze issue on any of our hundreds of kits"

Sorry, I can't help you, my console is RROD because of your FNR4. I am getting a new one on Friday (thankfully because of Best Buy's replacement plan coverage). There is no way that I am putting that poison of a game into my new console "to dive deeper into this issue." I've been burned once by FNR4, not again. This POS game is going straight in the garbage, or Ebay for $10.

Re:Rare Freeze issue

KlNG OF KINGS — Thu, 25 Jun 2009 09:06:26 GMT

Here's what "worked" for me:

I went through six different 360 systems last year because of Madden 09's freezing problems frying my graphics card. I finally bought an Arcade version a few months ago and kept my old hard drive. Well, FNR4 was giving me the same problems as everyone else is having, splash screen freezing. So, I removed the old hard drive and was left with the 256MB internal memory system. I was offline, created a new profile, and had the larger hard drive removed. For some reason, the game now works. However, I cannot use any of the online functions, I cannot save the game to the gamertag I always use because that's on the other hard drive, and I have limited save capabilities. I can't use the highlight feature because it requires the other hard drive for the encoding.

So, in order to make it "work" (by EA's definition), try removing your hard drive. You won't be able to save anything, but I doubt EA cares. You'll at least be able to play the game until they find a "fix" that will never happen since they already have your money. Luckily, I have the 256MB as a miniature backup, so I can still save my progress and custom fighters that I create.

Re:Rare Freeze issue

Sinky72 — Thu, 25 Jun 2009 09:42:02 GMT

I'm from the UK and just got the game today. So far no freezing issues (fingers crossed). I have asked around on a popular forum over here in the UK and no one so far has had any freezing issues.

Re:Rare Freeze issue

doublej80 — Thu, 25 Jun 2009 11:09:06 GMT

i'm just wondering at what point will EA just admit that this problem is larger than "rare" At this point that is what bothers me the most. They are trying to minimize that they screwed up. In general, sometimes things dont go as well as you plan, but they dont get better when you just pretend it didnt happen or it's not your fault.

The iPhone 3gs came out last friday, and some people had to wait up to 48 hours for their phones to activate. What did apple do? Apologized and gave them a $30 iTunes credit for the inconvenience. That's what a GOOD company does, admit you screwed up fix it, and offer some sort of compensation.

Why can't EA just admit they screwed up, say sorry, and offer everyone affected a credit for downloadable content? You can see it's built into the game that it's coming, just say sorry and give us something free seeing as how we came out and supported your gave which you clearly weren't ready to release.

Re:Rare Freeze issue

CanUWitness23 — Thu, 25 Jun 2009 11:38:05 GMT

HAD SAME PROBLEM FREEZE ON DEMO AND NOW GAME THOUGHT IT WAS THE GAME. I UNPLUGGED MY WIRELESS ADAPTER AND IT LOADED THEN RE-PLUGGED THE WIRELESS BACK IN AND IT WORKS NOW

Re:Rare Freeze issue

TheBear1972 — Thu, 25 Jun 2009 11:39:18 GMT

What an absolute downer. I am stunned they knew about the problem when the demo was released but didn't fix it for retail. Not sure how they can patch a game that won't load, but here's hoping.

Re:Rare Freeze issue

No Skillz Son — Thu, 25 Jun 2009 12:12:51 GMT

I have tried everything posted here. When I disconnect the hard drive it gets a little farther but still freezes before I can do any playing. With the hard drive connected it freezes on the splash screen all the time. It probably does have something to do with music streaming into your system from another source but I think the attempts at making this game work has already done some damage to the graphics card in the system because now all of my games are locking up. This is really frustrating because now I have to get my xbox fixed and go trade the games i just bought yesterday for their ps3 counterparts.

E74 Error

ghartman — Thu, 25 Jun 2009 12:31:59 GMT

Hi. Well I'm from the UK, never even got to play the demo because it was hanging on the load screen. Thought that I would wait for the full game because I knew my boxing skills were tight and guess what...same problem. Hanging on the EA Sports screen. I read somewhere that you should unplug the ethernet so I did and it loaded (never actually played it just wanted to test). Anyhow went back in the evening to have my first go and.....1 red light E74 error. Now my consoles broken!!! I really hope it wasn't the game but I'm pissed right now!!

Re:Rare Freeze issue

loko1920 — Thu, 25 Jun 2009 12:37:08 GMT

If I were EA, I would issue some sort of warning for the XBOX 360 version of the game. Something indicating that the game could damage the actual hardware of the XBOX 360, and potentially result in RROD or E74. Seriously, EA, think about it until you can come up with a solution. And please do not hide behind this "rare freeze" comment. Obviously, more than a few people have had this problem as evidenced by all of the posts here. And this is only from the people that know about this forum.

EA FIX THIS, AND ISSUE A WARNING FOR THE XBOX 360 VERSION UNTIL YOU CAN FIGURE IT OUT!

Re:Rare Freeze issue

sk88z — Thu, 25 Jun 2009 12:52:14 GMT

We understand that there is some frustration with some users that are experiencing the issue. Please trust that we are doing what we can to determine the root cause of the issue and to provide a fix for it.

In the meantime, please refer to the troubleshooting ideas on the first post to see if any of those will help temporarily remedy the situation as many users have been able to get around the freeze by doing so.

Re:Rare Freeze issue

TheBear1972 — Thu, 25 Jun 2009 12:54:58 GMT

Right, this is definitely related to streaming music from your PC.

Switched my PC off, game started fine. Switched PC back on, all connected fine.

Re:Rare Freeze issue

KlNG OF KINGS — Thu, 25 Jun 2009 13:06:24 GMT

[quote=xbox.sk88z]We understand that there is some frustration with some users that are experiencing the issue. Please trust that we are doing what we can to determine the root cause of the issue and to provide a fix for it.

[b]In the meantime, please refer to the troubleshooting ideas on the first post to see if any of those will help temporarily remedy the situation as many users have been able to get around the freeze by doing so[/b].[/quote]

In the meantime, shouldn't you release some sort of press statement that some of the discs are faulty and could potentially damage the hardware? You know there is a problem with a good number of the discs, so you should announce a recall (as any company would do with a faulty product) until it is completely fixed. This is the responsibility of EA as a "high-quality" company. It just seems like common sense to me.

sk88z, you seem to be Fight Night's version of Madden's raczilla. I hope you do a much better job than he did with last year's Madden. See the link below.

http://forum.ea.com/eaforum/posts/list/90005.page

Re:Rare Freeze issue

Glenald — Thu, 25 Jun 2009 13:14:14 GMT

My ps3 fan began to run like hell while playing the demo yesterday. Never did that before. I turned my system off, waited like 30 minutes, started to fight and after 5 minutes it did it again.

Turned it off like 10 minutes, played other games and it was fine...

Is this game gonna make my ps3 explodes or what?

ANyone having issues with ps3??

Re:Rare Freeze issue

loko1920 — Thu, 25 Jun 2009 13:20:33 GMT

Keep this game away from your PS3 or XBOX360, unless you want to take a chance of your console frying (like my xbox 360 elite did).

As someone mentioned above (he seems to have better sense than EA's press/marketing team), issue a public statement indicating that (1) there is a undertemined problem with the game that is causing hardware failure for some users, (2) that the game is being recalled until the issue can be resolved and/or that people can return their opened games at their retailers for a full refund (EA can figure out how to compensate the retailers), (3) EA will resolve the issue as soon as possible, (4) and EA will reissue the final, working non-poisoinous version of the game as soon as possible.

Re:Rare Freeze issue

knuckleup — Thu, 25 Jun 2009 13:30:07 GMT

I am hard connected to my network and have a 120GB hard drive. I could get past the logo once i removed my network cable. When I got to the game I reconnected the network cable and was fine. After I tested again with the cable connected and froze again and the logo screen.

I also have custom music playlists but nothing tied to any games.

Re:Rare Freeze issue

loko1920 — Thu, 25 Jun 2009 13:34:05 GMT

Glad this is finally getting news coverage, hopefully the pressure will get EA to recall the game and/or offer people to get full refunds at their retailers until EA can put out a working version of the game that does not freeze or destroy people's consoles.

http://g4tv.com/thefeed/blog/post/696854/Mysterious-Error-Plagues-Fight-Night-Round-4.html
http://news.teamxbox.com/xbox/20054/Freeze-Bug-Has-Fight-Night-Round-4-Against-the-Ropes/
http://xbox360.ign.com/articles/998/998205p1.html

Re:Rare Freeze issue

No Skillz Son — Thu, 25 Jun 2009 13:35:59 GMT

I had to put in a request for my xbox to be serviced, and just came back from gamestop where i exchanged my xbox version of the game for the ps3 version... exchanged red faction also since i bought it yesterday with fight night round 4. Im afraid to run the game on my ps3.... so now I have a brand new game thats just gonna sit on the shelf, thanks alot EA!!!!

Re:Rare Freeze issue

No Skillz Son — Thu, 25 Jun 2009 13:45:26 GMT

[quote=xbox.sk88z]understand that there is some frustration with some users that are experiencing the issue. Please trust that we are doing wWe hat we can to determine the root cause of the issue and to provide a fix for
it.
In the meantime, please refer to the troubleshooting ideas on the first post to see if any of those will help temporarily remedy the situation as many users have been able to get around the freeze by doing so.[/quote]

If this happens to you once, take the game out and end it there.... "troubleshooting" with this game only ends up with your console getting the RROD.

Re:Rare Freeze issue

loko1920 — Thu, 25 Jun 2009 13:53:53 GMT

Great advice. I should have stopped after my first freezing. If you have an xbox 360 and the game freezes on you, don't try again. Wait until EA can clear this up, and hopefully they will issue a recall or allow for refunds in the mean time.

Re:Rare Freeze issue

DrMooseknuckle — Thu, 25 Jun 2009 14:01:43 GMT

My game freezes right at boot. I have no custom music on the HDD. Removing my ethernet cable/ or not being connected to LIVE when launching the game seems to work fine. As soon as I connect to LIVE the game hangs or crashes. I [u]think[/u] there is a patch that is not working and it hangs instead of giving the "There is an update available..." message. I can play fine when not connected to LIVE, it's only while connected that I have weird issues. Was the game released earlier than scheduled and the servers aren't ready?

Re:Rare Freeze issue

EA_Baron — Thu, 25 Jun 2009 14:05:54 GMT

Firstly thanks to those community members who have been assisting with our investigation into the Freezing issue. As you can imagine it’s an extremely tough problem to solve, especially since it wasn’t detected during our thousands of QA testing hrs as well as the testing done by our Partners MSFT.

Being one of the Fight Night Round 4 team members I wanted to answer two questions.

1. If this occurred on the demo why didn’t we fix it ? As per the freeze seen on the full game, it seems to only occur on a limited number of machines. With the demo version we were able to reproduce the problem, we tested for code issues, corruption on downloads, but ultimately it seemed to only occur on certain hard drives that once we defragmented or formatted the problem was resolved. We are once again investigating both the demo and the full retail game to try and uncover the problem.

2. What are you doing about the problem now ? We have all hands on deck, this includes forum members helping us out and sending us hard drives with the problem. We are also getting closer to reproducing the issue internally, but you can imagine our frustration at not being able to do this. There are some solutions to the freeze, but if none of these are working for you, please post details and we’ll be in contact shortly.

Thanks for listening

Re:Rare Freeze issue

TheBear1972 — Thu, 25 Jun 2009 14:08:48 GMT

[quote=thesims.DrMooseknuckle]My game freezes right at boot. I have no custom music on the HDD. Removing my ethernet cable/ or not being connected to LIVE when launching the game seems to work fine. As soon as I connect to LIVE the game hangs or crashes. I [u]think[/u] there is a patch that is not working and it hangs instead of giving the "There is an update available..." message. I can play fine when not connected to LIVE, it's only while connected that I have weird issues. Was the game released earlier than scheduled and the servers aren't ready?[/quote]

There is no patch as far as I am aware. Have you got a windows PC linked to your XBOX for streaming files? If you switch the PC off that contains the files, the game should boot correctly while connected to LIVE.

Re:Rare Freeze issue

Montdogg2020 — Thu, 25 Jun 2009 14:09:01 GMT

I have had the issue happen to me as well on both the Demo and the Retail game. Unplugging the network cable seemed to work for me, as I don't have any custom playlists. I also stream music and video to the 360 and have the 120G HD.

I would be willing to assist troubleshooting.

Re:Rare Freeze issue

EA_Baron — Thu, 25 Jun 2009 14:15:19 GMT

For those users who have resolve the problem by stopping streaming, are you able to provide some details on your setup, what software is on your PC, such as operating system and software used to connect to your X360 ?

Also what dashboard version are you running on your console? Can be found in ‘System Info’ ?

Tks

Re:Rare Freeze issue

KlNG OF KINGS — Thu, 25 Jun 2009 14:17:07 GMT

I disconnected the Internet adapter before turning the system on to play the game and it didn't work. So, EA, don't think that a connection to the net is the only problem. It occurs when there is no Internet connection at all.

I also completely erased every file from NHL '09 (since this was one of your earlier ideas) and the freeze still occurred (while being disconnected from the net). There are clearly multiple triggers for the freeze.

Re:Rare Freeze issue

TheBear1972 — Thu, 25 Jun 2009 14:21:58 GMT

[quote=easw.EA_Baron]For those users who have resolve the problem by stopping streaming, are you able to provide some details on your setup, what software is on your PC, such as operating system and software used to connect to your X360 ?

Also what dashboard version are you running on your console? Can be found in ‘System Info’ ?

Tks[/quote]

Hi,

Windows XP, just conecting via MS software.

Edit - Dashboard version - 2.0.7371.0

My PC is connected wirelessly via a BT Home Hub router. My 360 is wired.

If I switch off the PC then start FN4, it boots and connects to Live correctly.

Then I can switch PC back on and it allows me to stream music again.(even with FN4 still running)

Hope that helps.

Re:Rare Freeze issue

ashtonx — Thu, 25 Jun 2009 14:24:03 GMT

The Conflict seems to be with a pc.

The Console and PC are connectected to the same router, when i disconnected pc from the router game loaded without any problems... i'll check out whether it might be caused by any software i use

I stream music/videos to the console

I use Microsoft Windows XP Pro SP2 (used to have sp3 but reverted back to sp2)

Re:Rare Freeze issue

KlNG OF KINGS — Thu, 25 Jun 2009 14:26:13 GMT

[quote=easw.EA_Baron]Firstly thanks to those community members who have been assisting with our investigation into the Freezing issue. As you can imagine it’s an extremely tough problem to solve, especially since it wasn’t detected during our thousands of QA testing hrs as well as the testing done by our Partners MSFT.

Being one of the Fight Night Round 4 team members I wanted to answer two questions.

1. If this occurred on the demo why didn’t we fix it ? As per the freeze seen on the full game, it seems to only occur on a limited number of machines. With the demo version we were able to reproduce the problem, we tested for code issues, corruption on downloads, but ultimately it seemed to only occur on certain hard drives that once we defragmented or formatted the problem was resolved. We are once again investigating both the demo and the full retail game to try and uncover the problem.

2. What are you doing about the problem now ? We have all hands on deck, this includes forum members helping us out and sending us hard drives with the problem. We are also getting closer to reproducing the issue internally, but you can imagine our frustration at not being able to do this. There are some solutions to the freeze, but if none of these are working for you, please post details and we’ll be in contact shortly.

Thanks for listening
[/quote]

Excellent, Baron. I have more questions for you since you were able to provide some answers for us. I hope you come back here and answer these.

1. If these forum members are helping you beta test the final version, are they being compensated for helping you guys (not you specifically) do your jobs? If so, how do I get in on this racket other than describing my observations?

2. Because this is an admitted problem, will the customers who own faulty discs be compensated in some way (free DLC, full refunds for open items, etc.)? It only seems fair, especially if these same people are the ones helping you figure out the problems.

3. Will EA blame this freezing issue on the hardware as you did with last year's Madden freeze, or will they finally admit to releasing a product that is not fully functional with the hardware it was designed for? The game designers are supposed to work with the hardware, not the other way around.

4. How often will we be updated on the situation since this will not be cleared up within the next week?

Thanks for listening.

Re:Rare Freeze issue

Power n Glory — Thu, 25 Jun 2009 14:27:06 GMT

I wouldn't say it's EA's fault. It's the console. Forza 2 had the same problem and that game crashes on me everytime I try to get a race in. GTA 4 does the same as well. My console hasn't red ringed yet, but it keeps crashing and I think it's down to certain games which push the 360 so it overheats and red rings out.

Re:Rare Freeze issue

TheBear1972 — Thu, 25 Jun 2009 14:41:27 GMT

[quote=xbox.Power n Glory]I wouldn't say it's EA's fault. It's the console. Forza 2 had the same problem and that game crashes on me everytime I try to get a race in. GTA 4 does the same as well. My console hasn't red ringed yet, but it keeps crashing and I think it's down to certain games which push the 360 so it overheats and red rings out.

[/quote]

How can a game that doesn't boot up overheat the machine?

Re:Rare Freeze issue

EA_Baron — Thu, 25 Jun 2009 14:41:49 GMT

I'll be checking back and trying to update the forum every 2 hrs.

KING OF KINGS, thanks for the questions, I hope you understand but I'm not in a position to answer all your questions, at this time my focus is on finding the exact issue, reproducing it and finding a solution.

Re:Rare Freeze issue

BLA7E — Thu, 25 Jun 2009 14:47:13 GMT

Thanks for the reply EABaron. To summarize...

The same error (splash screen freeze on demo and retail versions) is manifested by different reasons....on certain different consoles, mostly 120GB systems, including but not limited to Elites.

1. Playlists created for and used by EA games (possibly others) - this was my problem
2. Wireless network adapter
3. Networking of PCs with 360s

So, now I have a few questions also

1. those 3 causes are markedly different system operations...so are these freezes actually MULTIPLE code problems, or one single one. Hint: 'multiple' would be an unfortunate answer.

2. What is causing our 360s to go into hyperdrive whenever this locks up? Many of us have experienced hardware issues as a direct result of attempting to play the demo and the retail game. The drives (possibly both dvd and hdd) and maybe the fan speed up so loudly when the freeze occurs. Software should not break hardware. We'd like for you to think seriously about what we are saying. This is really happening to people, issues include

a) difficulty reading discs
b) loud noises, of disc drive/fan/hdd possibly
c) RRoD

I have a few ideas on possibly how this is happening...you are taxing the resources of the hw so much, the vibrations are knocking things loose. Some things may be easily fixable by cracking the case, others may not be (hdd damage, RRoD, scratching of discs, etc). You are taxing the resources with the game in general, but it's like during the lock, it pushes the hw to a whole other level. It can't be good, repeatedly to cold boot the 360 during this time, but that's all you can do...you can't even get back to the dashboard.

3. How do you respond to these incidents of 360 hw problems and failures? Would you like for a game to break your only gaming system?

Re:Rare Freeze issue

rlfan82 — Thu, 25 Jun 2009 14:48:04 GMT

Re:Rare Freeze issue

ashtonx — Thu, 25 Jun 2009 14:48:56 GMT

Problem is caused by media player... when i closed wmpnetwk.exe process while booting the game game booted without any problems (though it happens only when i boot the game before it restarts
MS Windows XP Pro SP2 (polish version)

Windows Media Player 11
version: 11.0.5721.5260

i can provide more info but only on pm.

Re:Rare Freeze issue

loko1920 — Thu, 25 Jun 2009 14:58:16 GMT

I'm glad to see that this has gone past the total bs "rare freeze issue" that EA was trying to push on us; glad to see that EA has accepted the problem and is trying to resolve it.

I would love to help out with the troubleshooting, but unfortunately, FNR4 RROD'ed my xbox elite 360 (which was in mint condition, and never had any problems until I popped in FNR4 at 6pm the other day, froze five times, on the 6th try, at 6.30pm, the game froze again, and then screen went black and RROD).

Thankfully I have the best buy replacement plan, and I should be able to get a new unit this weekend, free of charge.

However, what will you do for those people that are not so lucky and now are out of an xbox 360? Will they be compensated? What about us who have the game (like me) and won't dare put it back into our working machines. Can we receive direct compensation or be allowed to return the game to the retailer for a full refund (as you know, places like Gamestop do not issue refunds for opened games).

I hope that, in addition to solving the problem, you will come up with a scheme for compensating people with broken machines, and at minimum, come up with arrangements with retailers so that folks can return the game for a full refund.

Re:Rare Freeze issue

KlNG OF KINGS — Thu, 25 Jun 2009 15:03:10 GMT

[quote=easw.EA_Baron]I'll be checking back and trying to update the forum every 2 hrs.

KING OF KINGS, thanks for the questions, I hope you understand but I'm not in a position to answer all your questions, at this time my focus is on finding the exact issue, reproducing it and finding a solution.
[/quote]

Thanks, sounds good. If you're not in a position to answer my questions, is there a way you can grab someone who is? In fairness of customer service and not only trying to troubleshoot and update us with repeats of "we're working hard on the problem" (nothing against you, I know that's what you've been told to tell us by the higher-ups), it seems like a logical request.

We're just looking for answers from those who CAN provide us with answers. This doesn't seem like a far-fethced request. Agreed? We would still appreciate your updates as well, both communications are important to the customer. Since you guys have all hands on deck, there should be someone close by who can answer our questions that are not related solely to the technical side of the operation. There must be someone around who can give us answers to my questions.

Just let us know and don't leave us in the dark. Being up front and honest, no matter how bad the news may be, is the absoluete best thing that can be done for us. Thanks for reading.

Re:Rare Freeze issue

No Skillz Son — Thu, 25 Jun 2009 15:03:40 GMT

i had to go trade my copy of the game for the ps3 version, but im afraid to try it out cuz i dont want my ps3 to get fried too.

Re:Rare Freeze issue

hoopsdowntown12 — Thu, 25 Jun 2009 15:16:23 GMT

Mine worked once I installed the game on my hard drive? Idk. Id still like to get a patch or something...

Re:Rare Freeze issue

Indigo72 — Thu, 25 Jun 2009 15:48:28 GMT

I recently loaded my playlist from my 360 and I mixed and matched with the EA tracks on the game so all fighters can have a mix of both sets of music! I went thru 15/60 fights so far with no freezing in the exhibition mode!

I was wondering if users are selecting mulitiple playlist in order to get the song they want. I have one playlist I used from def jam icon and eventho it's not a specific songs the randomness is fine and interesting especially when I have a song play that I really like. It seems that possibly the hardware isn't able to process mulitple song playlist (ie selecting playlist like you would the EA Trax) sorry everyone is having a problem with it, but I'm trying to figure out a way to play songs without deleting or removing a HDD. Sorry for the inconvience the team is working on it! Ill post back in 20 mins

Re:Rare Freeze issue

CAMACHO22 — Thu, 25 Jun 2009 15:48:30 GMT

My xbox 360 freezes when I try to download particular photos for cab. Sucks

Re:Rare Freeze issue

L0VE IS A FIST — Thu, 25 Jun 2009 15:48:42 GMT

Mine works just fine for the most part. I installed mine to the hard drive right outta the box, and it played just fine. The only thing is that it did freeze a couple times while generating my CAB. Thats the only problem i've seen so far.

Re:Rare Freeze issue

Indigo72 — Thu, 25 Jun 2009 15:50:26 GMT

[quote=xbox.No Skillz Son]i had to go trade my copy of the game for the ps3 version, but im afraid to try it out cuz i dont want my ps3 to get fried too.[/quote]

The PS3 version doesn't allow the user to use customized tracks, but we are trying to figure out the issue with the 360. Keep ya head up. Ill pm u in a few!!

Re:Rare Freeze issue

ashtonx — Thu, 25 Jun 2009 15:55:34 GMT

This is just an idea, but wouldn't the problem be caused by shared files ?

It seems like the game tries to check shared media files while loading the game... i personally didn't care much while sharing folders and share all of my video/music folders, obviously my xbox can't play all of them, it hides most of the files it's unable to play, still some are visible but console is unable to play them.

as an additional info i have various files shared.

mkv,
mp4,
avi,
mp3,

and various codecs but mostly
h264
XviD
FLAC
OGG Vorbis

edit: also, it's just a possibility, but some of my files have japanese file names.

Re:Rare Freeze issue

sk88z — Thu, 25 Jun 2009 15:59:20 GMT

[quote=cem_ea_id.ashtonx]This is just an idea, but wouldn't the problem be caused by shared files ?

It seems like the game tries to check shared media files while loading the game... i personally didn't care much while sharing folders and share all of my video/music folders, obviously my xbox can't play all of them, it hides most of the files it's unable to play, still some are visible but console is unable to play them.

as an additional info i have various files shared.

mkv,
mp4,
avi,
mp3,

and various codecs but mostly
h264
XviD
FLAC
OGG Vorbis[/quote]

This is definitely something that we are looking into as a possibility as some users who have deleted files have found that this helps. For others, though, it has not so we don't want to say for sure until we know. We do suggest, though, that users move files to a memory card and delete them from their HDD as a temporary fix, though we understand that this is not the optimal solution.

Re:Rare Freeze issue

ashtonx — Thu, 25 Jun 2009 16:06:49 GMT

Yes, though i mean files on my PC's hdd

since disabling sharing files in wmp helps, i wonder if it's caused by files.

i'll try checking with sharing various files.

Re:Rare Freeze issue

No Skillz Son — Thu, 25 Jun 2009 16:13:58 GMT

I said to hell with it and tried out the ps3 version i just got from trading in my xbox version and it works fine, no crashes or nothing. my ps3 and my xbox are both hooked up to my router that is connected to my pc. Before trying to play the game on my ps3 i disabled media sharing from windows media player from my pc just to be on the safe side. So now I can play the game, too bad my xbox is dead already.

Re:Rare Freeze issue

ashtonx — Thu, 25 Jun 2009 16:17:29 GMT

Ok so i removed all the folders except the default ones from sharing

game didn't boot up

_BUT_
the console still saw files i removed from sharing list, so i pressed resync button on my wmp... console doesn't see those files anymore and game boots up without any problms... meaning problem might be caused by some files.

i'll try to check sharing various file types.

FLAC Audio files don't cause any problems.

[b]EDIT2: The game Freezed on boot while i started sharing some lossy audio files... some of them have japanese names / tags.[/b]

Re:Rare Freeze issue

loko1920 — Thu, 25 Jun 2009 16:33:24 GMT

All of this crap...people with frozen games..others with fried xbox 360s......while we were so looking forward to enjoying this game. Talk about a complete letdown. Went from expecting massive fun, to a complete nightmare.

Sucks.

Re:Rare Freeze issue

ezotic — Thu, 25 Jun 2009 16:37:41 GMT

I had the same problem on the demo and now with the retail version.

I disconnected my network cable until after the first splash screen. After the splash screen I plug the network cable back in...

After that I have connected to XBOX Live... but it doesn't stay connect for very long.

The issue seems to be with the network connectivity with XB Live.

Re:Rare Freeze issue

ezotic — Thu, 25 Jun 2009 16:39:49 GMT

[quote=cem_ea_id.loko1920]All of this crap...people with frozen games..others with fried xbox 360s......while we were so looking forward to enjoying this game. Talk about a complete letdown. Went from expecting massive fun, to a complete nightmare.

Sucks.[/quote]

I'm sure it will be resolved shortly and the FUN will continue. I just want to knock someone OUT...

hopefully when this is resolve we can throw some blows.. my gamertag is "ezotic"

Re:Rare Freeze issue

banico75 — Thu, 25 Jun 2009 16:47:30 GMT

TOON TOON BLACK N WHITE ARMY..agree with ya kidda been waiting ages for this ,just hope every thing is sorted man

Re:Rare Freeze issue

No Skillz Son — Thu, 25 Jun 2009 16:52:39 GMT

i tested the game like 10 times when I got it yesterday, first time it loaded and got locked up just as the training was starting, the next four times it locked up at the splash screen making me reboot my xbox all 5 times. My system was connected to xbox live and wmp was sharing files with my console. I then tried to play red faction which I also bought yesterday and I had graphical errors trying to play the first mission. I posted a video on you tube to show what happened with red faction, I couldnt find anyone having problems with that game.

http://www.youtube.com/watch?v=JifTBCln8FU

After trying that game like 3 times and it not working I threw in Call of Duty WaW which I had just played the night before with no troubles whatsoever, tried loading up a xbox live match and it would lock up at the loading screen for the match.

I then tried to play FNR4 again by disconnecting the network cable (failed!), clearing the cache of my hdd (failed!), logging out of xbox live (failed!) and finally just disconnecting the hdd (failed!). The game kept locking up at the splash screen most of the time and only once did I actually get to throw some punches in the training mode before it locked up there too. My xbox was working fine before trying to play FNR4 yesterday. I put in a request to get my console service by my protection plan and just returned both of the games i bought for the ps3 versions of them.

I played both red faction and FNR4 on my ps3 with no problems at all, but now I have to wait for my xbox to get fixed

Re:Rare Freeze issue

RaGinG DeMoN33 — Thu, 25 Jun 2009 16:53:36 GMT

mine freezes every single time after the amateur tournament, clicked on tournament results and BAM frozen screen, please find a solution I wanna play Legacy mode sooo bad!!

Re:Rare Freeze issue

inkpimp007 — Thu, 25 Jun 2009 17:00:26 GMT

For me the only thing I had to do was turn of my 360 connect that shares my mac with my xbox 360 and the game boots right up. To test it to make sure I turned 360 connect back on and restarted my xbox and the game froze with just the title of the game on screen (almost like a screen saver). Turned it back off and the game boots up.

I'd also like to add I had no music actually downloaded to my HD so i don't think thats it.

Re:Rare Freeze issue

ashtonx — Thu, 25 Jun 2009 17:11:13 GMT

Ok found out the reason game freezes on boot while you're sharing files....

Rather than a certain filetype, it's the amount of files you're sharing, whe i shared over 2000 various files from my pc. I tired to check files in smaller amounts but neither of them caused freeze, when i shared higher amount of files the game froze on bootup.

Re:Rare Freeze issue

EA_Baron — Thu, 25 Jun 2009 17:21:39 GMT

Unfortunately (I know, not what you wanted to hear), we still can’t reproduce the problem, we have tried several configurations of streaming media, local custom playlists, different hardware configuration, but to no avail.

I am grateful for all the suggestions and ideas to find the common cause of the problem, it’s truly amazing to have such a passionate community.

Our primary focus is analyzing ways audio and streaming work with the game (file types, playlist songs, titles, applications used, file sizes and number of files…), so while efforts continue to reproduce the problem, we are investigating the game code to see if we can find any potential culprits.

We are expecting some hard drives from users who have the problem to arrive tomorrow, so ideally that gives us more to work with.

In the interim, please point users who have the problem to this thread and also to the poll so we get a sense of how many users are affected http://forum.ea.com/eaforum/posts/list/249930.page .

I mentioned I would post updates every few hrs, however until I have something new it’s a bit pointless. I will provide an update tomorrow morning regardless.

Thanks

Re:Rare Freeze issue

U Got The Flava — Thu, 25 Jun 2009 17:28:10 GMT

What ashtonx said is correct.

The issue is due to file sharing with a PC. Once I turned off sharing, the game booted up as normal.

Re:Rare Freeze issue

loko1920 — Thu, 25 Jun 2009 17:53:21 GMT

[quote=easw.EA_Baron]Unfortunately (I know, not what you wanted to hear), we still can’t reproduce the problem, we have tried several configurations of streaming media, local custom playlists, different hardware configuration, but to no avail.

I am grateful for all the suggestions and ideas to find the common cause of the problem, it’s truly amazing to have such a passionate community.

Our primary focus is analyzing ways audio and streaming work with the game (file types, playlist songs, titles, applications used, file sizes and number of files…), so while efforts continue to reproduce the problem, we are investigating the game code to see if we can find any potential culprits.

We are expecting some hard drives from users who have the problem to arrive tomorrow, so ideally that gives us more to work with.

In the interim, please point users who have the problem to this thread and also to the poll so we get a sense of how many users are affected http://forum.ea.com/eaforum/posts/list/249930.page .

I mentioned I would post updates every few hrs, however until I have something new it’s a bit pointless. I will provide an update tomorrow morning regardless.

Thanks
[/quote]

Thanks for this update. If you can't determine the cause and/or come up with a solution within a reasonable amount of time (let's say a week), is EA ready to reimburse people for their frozen games or come up with an arrangement with retailers so that buyers can return their opened games for a full refund? How about those people with broken consoles?

For example, FNR4 RROD'ed my xbox. Luckily I have a best buy replacement plan, and will be getting a new xbox tonight. However, unless EA comes up with a fix, I will not be putting FNR4 into my new xbox. For people like us, what are we suppose to do with the game we just bought? Places like Gamestop only allow for returns for the exact same game once the game is open; no refund. Can EA arrange some sort of full refund program? If not, the game and my $60 will be going in the garbage; not really fair.

I really feel bad for those people who got their XBOX fried and DON'T have a warranty. I hope they are compensated somehow.

Re:Rare Freeze issue

ashtonx — Thu, 25 Jun 2009 17:55:41 GMT

I think the issue might be game trying to index/analyze too many files on boot and that causes the problem.

it might be caused by a bad quality router (which i unfortunately have thanks to my isp).

though i didn't expect any problems with the router itself. still if it can't keep up it might cause some problems on the xbox / game side.

edit: also, if the game uses xbox built-in software to get analyze the files, then i guess that's what causes the problem.. i didn't happen when the files were all the same type (FLAC).

But when i added files that were various size/quality/codec (and possibly some were broken) game froze, even though they didn't cause problems in smaller amounts

edit2: try using 100mbps lan card
Windows xp pro sp2
WMP11
connect pc and xbox to not-so-good router.
share around 4000 audio / video files in various codecs/formats names through your wmp (don't forget about sync>refresh).

boot up game.. it should cause the freeze

edit3: also, i have disabled firewall, and some other services that i didn't need. it might also be the cause.

Re:Rare Freeze issue

EA_Baron — Thu, 25 Jun 2009 18:00:53 GMT

hey loko1920 I'm not an expert when it comes to the X360 and RROD, but I do know that the ability for a game to cause this is extremely unlikely.

Some forum users have discussed this over here: http://forum.ea.com/eaforum/posts/list/248758.page

I would recommend trying FN4 on the new X360.

Re:Rare Freeze issue

thaheels — Thu, 25 Jun 2009 18:14:37 GMT

I have a 2 year old XBOX 360 Elite and I had the freeze issue with the demo and now have it with the actual game. I can't believe they haven't figured this out yet! I unplugged my wireless adapter and the game started, after I plug the adapter back in I keep getting a disc error and I have to restart the 360. I hope we get some sort of compensation for this after they figure it out.

Re:Rare Freeze issue

loko1920 — Thu, 25 Jun 2009 18:58:54 GMT

[quote=easw.EA_Baron]hey loko1920 I'm not an expert when it comes to the X360 and RROD, but I do know that the ability for a game to cause this is extremely unlikely.

Some forum users have discussed this over here: http://forum.ea.com/eaforum/posts/list/248758.page

I would recommend trying FN4 on the new X360.[/quote]

Just wanted to let you know that I had a mint xbox 360 elite. Only about 1.5 years old (gently used, probably about 5 times a month). Never had any problems whatsoever with it, no freezing, no nothing.

The other day, I buy FN4 at 5pm. Get home at 6pm. Load the game, start a fight (tyson vs. lewis), and a couple seconds into it, freeze. Try again, Freezes again. Try 4 more times, same results. At 6.30pm, try again a 6th time, freezes again and then screen turns black and get RROD. Could this all be a coincidence? I think it is very unlikely, especially considering that other people are reporting on RROD after multiple freezes with FN4. Something about FN4 freezing is probably causing the XBOX to overwork/process, and leading to the RROD. So, in the end, the cause is FN4.

Re:Rare Freeze issue

freshy125 — Thu, 25 Jun 2009 19:09:49 GMT

Type of Xbox 360 - Elite, Pro or Arcade?

- Xbox 360 Pro

What dashboard version are you running on your console? Can be found in ‘System Info’
console serial number: 300210263305
Console ID : 004609801374

D:2.0.7371.0-K:2.0.7371.0(BK:2.0.1888.0)(E:1)X:6a97-C073-0806-E2ED

When did you purchase your console?

December 2006

Remaining Space on HDD after the download

9.8 Gb

Connection Speed

100.0 Mbps

Wireless or Cable?

Cable

What time and date did this occur?

June 25, 2009 4:00 PM

Do you have other games that freeze on the machine?

Fifa 09

What is your Gamertag?

JLOS ESES

Where does the locking up occur? Title? Menu? Gameplay?

MENU, GAMEPLAY, LOADING SCREEN

Does it always lock up at the same spot?

NO

Does disconnecting the network cable help?

NO

Is you console connected to a PC? Does disconnecting it from the PC remedy the issue?

NO

Do you have custom music or streaming music on your system? Does moving that to a memory card and deleting it from your HD remedy the issue?

NO

Does it still lock up without a profile signed in?

YES

Re:Rare Freeze issue

LevaNuCU — Thu, 25 Jun 2009 19:11:21 GMT

i have tried everything, i never had music, however... i played the first day and no issues after i created my gameface it started to freeze up.
wierd thing is i deleted all fight night saves and the demo and now, it freezes at the main screen with the avatar even beofre i load fn4.

Re:Rare Freeze issue

Frrruncus — Thu, 25 Jun 2009 19:26:02 GMT

A question for all those that have got the game to work by disabling media sharing: Once you get the game running and past the splash screen, which is where it always freezes for me, can you enable and use media sharing?

Re:Rare Freeze issue

BLA7E — Thu, 25 Jun 2009 19:31:26 GMT

I agree with loko1920...

WITHOUT A DOUBT this game is doing something to the hardware of 'some' 360 consoles. Mine's not the same as before the demo...and look at all these other people saying the same thing. Check IGN.com...there's more people there...and maybe others on other sites. heck even the demo caused my dvd drive to spin like crazy, and the fan got loud...and that doesn't make any sense....for something dl'd to the hd.

TO EA:

Please work on figuring out why this is hammering the hardware of the 360s. Believe me I know, I work in software/hw support....Sure, it is rare that software causes hw failure...but it DOES happen. And it assuredly is happening now. Listen to the models that you have when they lockup if you can reproduce the error. It will be unusual if the fan and hdd, and/or dvd drive aren't spinning out of control.

Regardless, there is something this game is doing....otherwise why does it make noises that I've never heard before the demo came out. THe game may not directly cause it...but it's doing something that is preying on a 360 design flaw possibly...maybe causing overheating and loosening up some parts inside...idk...but there's not another game that people are accusing of breaking their 360s. It's not like we all decided, hey let's all get new gear and blame it on the next EA game that comes out.

But please believe, this software is breaking hardware. Directly or Indirectly...It's Truth!

Re:Rare Freeze issue

ezotic — Thu, 25 Jun 2009 20:01:02 GMT

I knew I should have got the PS3 version!

Re:Rare Freeze issue

bsdempsey — Thu, 25 Jun 2009 20:39:20 GMT

My Xbox has been freezing also...but I kept trying to play and now I have got the RRoD also. I don't know if software could case this but it happened after trying to play the game three times. Now when I take the game out and navigate through the dashboard the game is freezing. Which leads me to believe that the game somehow pushed the hardware to an extreme...just a theory. I hope there is a fix for this because I was really looking forward to enjoying some Fight Night.

Re:Rare Freeze issue

PsychoMichael — Thu, 25 Jun 2009 20:55:28 GMT

I also have the same problem with Fight Night Round 4 locking at the first loading screen. The current workaround is to temporarily disconnect my network cable, start the game, then plug it back in.

XBOX 360 specs below:

XBOX 360 Pro system
20GB HD (Didn't matter if the game was installed to HD or not, still locked up at same place so HD space no factor)
Dashboard version: 2.0.7371.0
K: 2.0.7371.0
(BK:2.0.1888.0)
(E:1) X:6F40-7E20-33EE-2F3D

Please resolve the issue, i haven't been able to play this game since it's come out....

Thanks,
Michael D

Re:Rare Freeze issue

CulinaryChemist — Thu, 25 Jun 2009 21:06:53 GMT

Disabled my xbox sharing in windows media player on my PC and worked flawlessly, hope that helps anyone and EA Fix this

Re:Rare Freeze issue

G L Shane — Thu, 25 Jun 2009 21:33:38 GMT

Unplugging wireless adapter works.

Wouldn't be so annoying if the game wasn't $70 plus tax. You get double burned for ordering early, you pay more and you get ridiculous bugs.

Re:Rare Freeze issue

ashtonx — Thu, 25 Jun 2009 21:35:54 GMT

To people with rrod, tbh i doubt it's the game, prolly your consoles were already about die, while i've been playing with media player i made the game freeze like 30 times, no problems with console, neither had any while and after playing demo.

If i were to blame someone i'd blame ms.

Re:Rare Freeze issue

Americane81 — Thu, 25 Jun 2009 21:39:01 GMT

Mine's overheating too (apparently, according to the light codes) - and the media sharing/internet connectivity has nothing to do with it, either. I'm not sure I'd say this specific problem is Microsoft's doing, otherwise this would be happening with more games across the board. Let's hope this gets resolved and patched soon.

Re:Rare Freeze issue

Adenosine — Thu, 25 Jun 2009 22:22:22 GMT

I have some trouble with loading Legacy Mode save file. There are times when I will load it and it will freeze while loading it. I tried it 3 times already and it's still freezing. I was able to load it successfully when I went to "My Settings" and loaded the legacy mode file from there. I don't know why it froze those three times when I tried loading it directly from Legacy Mode.

My FNR4 is installed in the hard drive of the Xbox 360.

Re:Rare Freeze issue

EA_Baron — Thu, 25 Jun 2009 22:39:12 GMT

Good evening, it’s definitely better than this morning.

We have finally managed to recreate the freeze on some of our machines !

The issue seems to point to playlists (yes some forum members have said this already). The playlists could stream from the PC to the Xbox 360 using Windows Media Player or another media application. If there are a high number of playlists (this will vary from console to console, but seems like 35+) in the library and the Xbox 360 is granted share permissions to the library, the title will freeze on some consoles.

We can now focus our attention at working out why this is happening and what is the best solution for it.

For users that are experiencing a freeze that they feel is [b]not[/b] related to the above, please PM me as we will continue to investigate.

Re:Rare Freeze issue

G_L_0_R_Y_Y — Thu, 25 Jun 2009 23:02:57 GMT

[quote=easw.EA_Baron]Good evening, it’s definitely better than this morning.

We have finally managed to recreate the freeze on some of our machines !

The issue seems to point to playlists (yes some forum members have said this already). The playlists could stream from the PC to the Xbox 360 using Windows Media Player or another media application. If there are a high number of playlists (this will vary from console to console, but seems like 35+) in the library and the Xbox 360 is granted share permissions to the library, the title will freeze on some consoles.

We can now focus our attention at working out why this is happening and what is the best solution for it.

For users that are experiencing a freeze that they feel is [b]not[/b] related to the above, please PM me as we will continue to investigate.[/quote]
MY freezing problem definitely has nothing to do with playlists or any pc connection problem, considering i do not have a pc connected to my x360 or have any music playlists on my 360. It always freezes during the 1st round of the legacy amateur tournament. I have tried everything posted in this thread with no luck, i hope you identify the problem and fix it because from what i could play it seems like a great game.

Re:Rare Freeze issue

The Riot ActTK — Thu, 25 Jun 2009 23:08:21 GMT

I had the freeze at the initial splash screen. Deleting playlists seemed to fix it. I didn't need to delete them all, only enough until I had about 25 remaining.

Re:Rare Freeze issue

Indigo72 — Thu, 25 Jun 2009 23:11:58 GMT

[quote=spore.ezotic]I knew I should have got the PS3 version![/quote]

Sorry your having problems, but be assured everyone here is trying to figure it out and get it fixed! I've been on my xbox since 330 pm (9 hours going thru everyting, but luckily no freezes, but on the other no new info to relay to those who are having the problem. I got both versions by the way! Try the trouble shooting post on the other pages and hopefully that will help!!!

Re:Rare Freeze issue

delt35 — Thu, 25 Jun 2009 23:32:04 GMT

EA!!!!! WTF!!!!!!

Seriously - I just got the red rings of death JUST like people said you could after playing this game! Let me repeat - I have never had this issue and now all of a sudden i get the rings. OH - and I am one of those people that was trying to fix YOUR freeze problem.

Thanks guys. EA support - get ready for all hell. Someone really messed up.

Re:Rare Freeze issue

freshy125 — Thu, 25 Jun 2009 23:35:02 GMT

[quote=xbox.delt35]EA!!!!! WTF!!!!!!

Seriously - I just got the red rings of death JUST like people said you could after playing this game! Let me repeat - I have never had this issue and now all of a sudden i get the rings. OH - and I am one of those people that was trying to fix YOUR freeze problem.

Thanks guys. EA support - get ready for all hell. Someone really messed up.[/quote]

dude shut up,

Your not making any job easier.

Re:Rare Freeze issue

ezotic — Thu, 25 Jun 2009 23:47:52 GMT

After reading here that the playlist was causing the problem. I was thinking, I don't have any playlists on my XBOX.

But, I'm running a mac book pro using CONNECT 360 to stream media to my xbox360. I just disabled it on my Mac
and it has resolved the problem. I'm happy now!

Now its patch time.

Re:Rare Freeze issue

delt35 — Fri, 26 Jun 2009 00:37:43 GMT

[quote=xbox.freshy125][quote=xbox.delt35]EA!!!!! WTF!!!!!!

Seriously - I just got the red rings of death JUST like people said you could after playing this game! Let me repeat - I have never had this issue and now all of a sudden i get the rings. OH - and I am one of those people that was trying to fix YOUR freeze problem.

Thanks guys. EA support - get ready for all hell. Someone really messed up.[/quote]

dude shut up,

Your not making any job easier.[/quote]

how bout not - I hope your xbox gets the rings too jerk off. then you'll be saying a diff story.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

Op Red Dawn — Fri, 26 Jun 2009 02:01:05 GMT

My retail copy froze just like the demo. I deleted all the songs off my HDD and it works now. Too bad they were playlists for NHL 09.......

Re:Rare Freeze issue - Updated 6-25 9:30 PM

om00kso — Fri, 26 Jun 2009 02:25:09 GMT

Ok, wtf EA. My * game freezes in Legacy. I've taken out the only playlist (consisting of one song) in my xbox and that was for custom entrance. It still freezes.

In my first saved game, I switched from level Pro to G.O.A.T right after the amateur tourney. I three other times after that without saving, Could a corrupted save be the problem?

Could imported boxers be the problem? I have 3 of them. What I do know is that its not my face on the my legacy. It's actually an "imported" friend. That tells me there's a bug already. Sometimes the image of the photo isnt even full, its half erased.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

Prop84 — Fri, 26 Jun 2009 02:39:17 GMT

On my system.

I have the HDMI + Audio Component cable in.

I removed the Audio Component cable, the game loaded and played without any problems.

I switched to Standard Component Cable without HDMI, the game would freeze.

It seemed, that if anything was in the component slot it would freeze, but HDMI only it worked fine.

I have a 360 Elite.

Anyone else having the problem, care to compare our similarities? I can get the manufacturer date etc of my console and everything.

This seemed a 1 off, however...

Removing my wireless network from the USB port (also tested with ethernet cable), the game would load (tested about 20 times). But when the game was loaded, I was able to reconnect my USB wireless and Connect to Xbox Live and the game played fine since. With it in, it would say Prop has signed in, Prop has 3 friends online, then it would do nothing for about 20 seconds, then freeze.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

BeanDot — Fri, 26 Jun 2009 04:58:57 GMT

i had this problem, it froze on the loading screen that was talking about the counter punching everytime. i then install it into my hard drive and now works fine. Some of you may want to try that.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

loko1920 — Fri, 26 Jun 2009 05:31:54 GMT

Would be great if EA could address the compensation issue. Either for those with RROD'ed xboxs (with no warranty), or people who want to return the game to a retailer but can't because retailers do not issue full refunds for already opened games. For example, FNR4 RRODed my xbox. I'm getting a new xbox tomorrow. As any normal person would after having had their xbox broken by FNR4, I am not putting the game near my new xbox. Thus, what am I suppose to do with the game now since I can't use it anymore? Use it as a frisbee? Please discuss the issue or refunds/recalls. Thanks.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

Adenosine — Fri, 26 Jun 2009 05:51:46 GMT

Where The Game Freezes:
Legacy Mode (seems to happen from time to time)
- happens during saving or loading.
- happens sometimes when being shown the end of the year awards.
- happens sometimes when saving after a fight.
- happens sometimes when saving after training.
- happens most of the time when loading a legacy file to play.
- if this even factors in, I'm using a created boxer that I generated using photo game face.
- I am playing on a newly created legacy mode file after deleting the old one which had frequent freezing.

The only place I have experienced frequent game freezing is in Legacy Mode. All the other game modes are working perfectly for me.

About My System and FNR4:
- installed FNR4 to hard drive.
- Xbox 360 with 20 GIGS storage space.
- NOT connected to the internet, ethernet cable is disconnected.
- NO music files/playlists/movies/demos in the drive whatsoever.
- bought in December of 2006.
- dashboard is the latest one which allows installation of games to the hard drive.
- had the RROD once in 2007, sent to Microsoft, received it and the RROD never happened again ever with all of the games that I own.
- experienced no freezing or RROD with my other games using this fixed Xbox 360 since 2007.
- only game that freezes is Fight Night Round 4.

My Thoughts:
- the freezing in Legacy Mode must have something to do with the saving and loading process because most of the freezing occurs during the time when the game is saving or loading data.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

rossc441 — Fri, 26 Jun 2009 05:56:20 GMT

EA sort this out FIFA HAS IT WHEN U START UP GAME NOW FIGHT NIGHT KEEPS FREEZING ON MAIN MENU AFTER AFIGHT HAVENT EVEN BEEN IN LEGACY MODE YET £40 COMING BAK MY WAY I THINK

Re:Rare Freeze issue - Updated 6-25 9:30 PM

PHATSKILZ — Fri, 26 Jun 2009 06:13:36 GMT

Not that rare is it lol.

Apparently the game has taken out ALOT of 360's for it to be a coincidence.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

Dingell — Fri, 26 Jun 2009 06:32:04 GMT

I have also suffered this problem and severing the media connection with my PC (from which i was streaming many files) has worked however trying to get this game working last night my game has become scratched and would like to know can I expect a replacement from EA. I am now on my 3rd copy of the game (A rental copy). Having returned the 1st copy and the 2nd copy becoming scratched. So I would like to know if EA will replace my game as this wouldnt have occured if there wasnt a problem with the game.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

ashtonx — Fri, 26 Jun 2009 06:54:51 GMT

Yea, i can corfirm that it's caused by playlists, after removing playlists game boots up without any problem no matter how many files i share

[quote=ps3.PHATSKILZ]Not that rare is it lol.

Apparently the game has taken out ALOT of 360's for it to be a coincidence.

[/quote]

not really, game without doubt requires some power, if some xbox consoles weren't in their best shape i wouldn't be surprised if they died after game was released, still problem lies within a console not the game.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

bsdempsey — Fri, 26 Jun 2009 07:09:24 GMT

Ok I unplugged my network cable, disconnected media sharing, formatted my HDD, and my game is still freezing. It looks like there is no fix for my system. I did get the RRoD after trying to run game and now when I take the disc out the dashboard is freezing up. I don't know what to do at this point. I guess I will just have to try and sell the game I don't want to keep trying to play it because I think it is destroying my xbox. Please let us know if there will be a patch available I was really looking foward to this game.

As of now it looks like my xbox is on its way out the door and I am out of warranty. This might be one of the last times I buy an EA product and I have beeen a fan since Road Rash!

Re:Rare Freeze issue - Updated 6-25 9:30 PM

loko1920 — Fri, 26 Jun 2009 07:10:40 GMT

[/quote]

not really, game without doubt requires some power, if some xbox consoles weren't in their best shape i wouldn't be surprised if they died after game was released, still problem lies within a console not the game.[/quote]

sorry, I've said it many times, but I had an xbox 360 elite, mint condition. Used about 3-4 times a month, probably a total of 100-150 hours of playtime total on the unit. Never had a problem with it, not once, no freezing, no errors, no glitching, and that's with at least putting 15 different games in the unit.

I get FNR4 at 5pm the other day. Put FNR4 in my xbox at 6.00pm. Freezes. Try again, freezes. Wait a little, try again, freezes. By around 6.30pm, I try again, game freezes and while it freezes, screen turns black and I get RROD.

Sorry, that can't be a coincidence and I refuse to believe that I had put in, for example UFC UNDISPUTED (a game I own), in my xbox at 6pm instead of FNR4 that I would have had the same problems and RROD. No way.

EA, FIX THIS. EA, COMPENSATE PEOPLE AND/OR ARRANGE FOR RECALLS/FULL REFUNDS.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

Prop84 — Fri, 26 Jun 2009 07:29:34 GMT

Graphically, FNR4 blows UFC out of the water, so it probably requires a great deal more from the console. Instead of blaming EA, you should be looking at Microsoft, the Console isn't really well designed due to the way the motherboard is fitted into the console, so games which push the console to its limits, will likely cause the processor/gfx to run hotter than normal...

Due to the way the motherboard is mounted (there are 2 center mounts and several around the side), the 2 center mounts, for some reason are slightly higher than the external mounts, causing the bend to flex outwards, with the "x-clamps" on the bottom, twisting the motherboard aswell, it's a recipe for disaster. RROD is normally caused, because the GFX chip isn't making the proper contact to the board.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

loko1920 — Fri, 26 Jun 2009 07:45:31 GMT

Sorry, the blame is on EA. Xbox 360 is what it is; build workable games around its limitations/specifications, like every other game manufacturer. It's kind of like a fuel manufacturer coming up with some crazy rocket fuel that damages cars and then says "well, it's not our fault, the cars should be made to handle our rocket fuel, we shouldn't have to modify our fuel so that it can work on the cars that people own." Makes absolutely no sense. Horrible logic.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

Prop84 — Fri, 26 Jun 2009 07:48:13 GMT

Some consoles seem to be able to manage FNR4 just fine, I know my friend has had NO problems what so ever on his BRAND new jasper console. It runs perfect and smooth. How are people meant to know the limit of each 360, considering the age, position, orientation of the console etc ALL play a large part. I had a friend for example, who put his console on the carpet and wondered why it RROD'd, even after I told him it would. I'm sure the game is well within the specs, FNR3 was fine.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

Prop84 — Fri, 26 Jun 2009 07:48:41 GMT

My logic is flawed, just the same as yours is.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

loko1920 — Fri, 26 Jun 2009 07:59:45 GMT

I tend to lean towards my logic because I don't see Microsoft out there trying to come up with a fix. EA knows it screwed up, they are getting bad press, and they are the ones trying to come up with a fix. There is a reason why other game manufacturers create games that don't require reformarting of the HD, disabling Xbox Live..they test their games, and make sure it is compatible with the xbox 360, if not, they tweak it further so it is compatible...EA had plenty of time to test the game on newer and older xbox 360's; obviously, EA screwed up royaly.

Again, for example, when you eat food, you put food (games) in your mouth that is compatible with your stomach (xbox 360). You're not going to go to the doctor and have surgery on your stomach every time you want to try a food that may not be compatible with your stomach; instead, you're gonna make sure you eat foods that are compatible with your stomach as is. Same thing, EA should make games that are compatible on the Xbox 360. The burden is on them, not MS.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

bsdempsey — Fri, 26 Jun 2009 08:07:10 GMT

I agree with loko p[youtube]ut a disclaimer on the box that says "this game might tax your system to the max and cuase it to have the RRoD". My system still works after getting the RRoD. It was not hot and I keep it in a well vented place. The console was on for probably five minutes before I got the red lights. There was obviously a hardware failure or I wouldn't have gotten the lights as that is the primary function of the lights. It doesn't not always mean that the system has overheated. I can still play them game and get past the splash screen. In game is when have my problems...typically when I pause the game or try to navigate the menu. So to say its the xbox you could be right but I think you might want to be a little more open minded about it.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

Prop84 — Fri, 26 Jun 2009 08:11:34 GMT

So, you wouldn't try new foods, incase you find you may actually enjoy them?

The 360 is a very tempremental machine, infact 2 red lights indicates overheating, not 3. So, whilst the fans are running it's VERY rare to see the 2 red lights come on.

There have been a few games, which put a lot of strain on the 360, Gears of War is another one.

Either way, 360's are almost PRONE to the RROD error, saying a developer shouldnt try and maximise the gaming experience, due to faulty hardware is rubbish.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

Matkavz — Fri, 26 Jun 2009 08:20:27 GMT

Demo jammed for me.

Just picked up the full game, also jams.

Got the limited red elite 120gb hdd.

Game works fine if I disconnect my wireless adaptor. Surely EA can sort out a patch for it?

Re:Rare Freeze issue - Updated 6-25 9:30 PM

loko1920 — Fri, 26 Jun 2009 08:27:40 GMT

[quote=xbox.Prop84]

Either way, 360's are almost PRONE to the RROD error, saying a developer shouldnt try and maximise the gaming experience, due to faulty hardware is rubbish.[/quote]

I'm with you there....but maximize it to the point where the game does not damage the console, or else, what's the point? That's EA's fault; they didn't do their homework.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

bsdempsey — Fri, 26 Jun 2009 08:37:45 GMT

Hopefully we get a solution soon. I am getting to the point where I would like my money back so I can get it for the Ps3.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

CoffiUK — Fri, 26 Jun 2009 08:55:02 GMT

I had freeze on load screen problem and unplugged lan connection and it worked straight away.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

calcuttakid — Fri, 26 Jun 2009 08:56:05 GMT

Hi guys..ive been reading a lot about this freezing issue not just on here. I know a lot of people say the game works once they disconnect their online connectivity and remove all custom music. But a lot of people have been mentioning freeze ups during legacy mode. One guy even said that his legacy was working fine but his sons freezes up and they are both on the same machine!

However talking to a few people it seems the users experiencing freezing during legacy mode have imported their face into the game and the users that just use the templates have no issues at all.

I wonder if importing your face into the game causes the freeze..in legacy mode anyway?

Would be interested to hear peoples thoughts on this?

Re:Rare Freeze issue - Updated 6-25 9:30 PM

BLA7E — Fri, 26 Jun 2009 09:05:35 GMT

exactly...EA should've fixed some of these issues prior to release...cuz now they have about 3-4 DIFFERENT reasons why users experience some sort of lockups....even the splash lock is caused by different factors (playlists FOR OTHER EA games, network adapters, file sharing w/e). Stupid playlist music and EA's networking philosophies is costing the consumers time, money, and entertainment value.
[b]

EA needs to provide full service/repairs for any 360 that has been damaged. Flat out.[/b]

Fix the EA servers, your broken network design philosophy, fix your QA program, and do something about all this equipment that your company has broken.

At this rate, I'll have no problems ever buying another EA game again....and I will devote a lot of time to warn others of the pitfalls of EA's quality of service.

Thanks EA for making my once pristine ELITE sound like a c130 taking off now.

EPIC FAIL.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

Prop84 — Fri, 26 Jun 2009 09:05:40 GMT

I've added my custom face downloaded from my EA Profile. As soon as I get passed the original load screen of Fight Night Round 4, I'm good. I played through earlier and did the rookie tournament without any problems.

Loko, we (the ones having problems) are the minority, so for the majority, they have a visually stunning and great game. How can you do your homework, considering it seems that every single xbox is different? They've cracked it for the majority, which is, in my eyes a success.

Out of curiosity, anyone else been experiencing problems with their xbox in general? I notice on rare occasiosn, if I power mine on, that it doesn't power on first time, I have to turn it off and on and it will load the Xbox splash screen.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

loko1920 — Fri, 26 Jun 2009 09:15:34 GMT

[quote=xbox.Prop84]

Loko, we (the ones having problems) are the minority, so for the majority, they have a visually stunning and great game. How can you do your homework, considering it seems that every single xbox is different? They've cracked it for the majority, which is, in my eyes a success.

[/quote]

I'm sorry, but this kind of press coverage can't be deemed a success: http://g4tv.com/thefeed/blog/post/696854/Mysterious-Error-Plagues-Fight-Night-Round-4.html

Also, if everything is a success, why is EA saying the following:

"The issue seems to point to playlists (yes some forum members have said this already). The playlists could stream from the PC to the Xbox 360 using Windows Media Player or another media application. If there are a high number of playlists (this will vary from console to console, but seems like 35+) in the library and the Xbox 360 is granted share permissions to the library, the title will freeze on some consoles.

We can now focus our attention at working out why this is happening and what is the best solution for it."

Doesn't sound like a flawless release IMO.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

bsdempsey — Fri, 26 Jun 2009 09:29:37 GMT

I worked on c130s for years I can handle that...this problem is....I will let everyone finish that. My xbox now freezes on every game and when navigation through the NXE menus. So basically my box is done...EA you guys need to get the word out to everyone before they start having the same issues. This could get worse. I have to find a way to get my xbox fixed which was running fine until I bought FNR4. I did get the RRoD but it went away and now I have the freezing problem when I try to do anything. I think MSFT needs to know about this also because as it has been pointed out it is more apt to happend on the X360

Re:Rare Freeze issue - Updated 6-25 9:30 PM

Prop84 — Fri, 26 Jun 2009 10:34:41 GMT

Did your console suffer the RROD prior to FNR4? Or only happened since playing FNR4?

If it happened prior to FNR4, then your console is, in my eyes faulty and shouldn't be put down to EA's fault. If you played any of the other graphically demanding games, Gears2 it could have had the exact same problem.

Fact, 360's do have RROD problems, hence why they upped it to a 3 year warranty.

Flawless release, no, but great game, yes. They can't help it that Microsoft's design is tempremental. Like I say, those of us with problems ARE in the minority. I'm the only person, out of all my friends who've had a problem.

Why do you think MS released that "Jasper" console, with a lower wattage power supply and smaller die on the GFX/CPU chips?

Either way, if your console has RROD'd, contact MS warranty and get them to replace it. If it's other 3 years, *, just go buy a new console. I had 2, prior to MS announcing the 3 year warranty that RROD'd, which just got thrown out.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

bsdempsey — Fri, 26 Jun 2009 11:01:26 GMT

I have never had the problem prior th FNR4. It showed up after the 3rd time the game froze, I rebooted the xbox and it loaded up and I started to play the game and I had another freeze. I disconnected my ethernet cable, formatted the hdd, deleted all music, and now imy console freezes even when I am not playing the game. I am not sure what to do now beside call MSFT....

Re:Rare Freeze issue - Updated 6-25 9:30 PM

Andy0001 — Fri, 26 Jun 2009 11:04:48 GMT

PS3 froze when looking at scorecards of matches in legacy mode. ONly happened once and i had to switch it off

Re:Rare Freeze issue - Updated 6-25 9:30 PM

calcuttakid — Fri, 26 Jun 2009 11:44:28 GMT

bsdempsey, do you know which chip you have for your xbox?
If you look at the back of your console you'll see a label like this:
12V.-.-.14.2A;5V.-.-.1A
MADE IN CHINA

14.2A means you've got a falcon chip which is supposed to reduce RRODs a lot.
If its 12.1A than its a new Jasper but they havent been out long.
If its 16A I think these are the older chips that are more prone to RROD.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

loko1920 — Fri, 26 Jun 2009 12:04:46 GMT

BTW, My console died after getting FNR4. I had never gotten anything close to RROD or freezing before FNR4. Like I said, my xbox elite was 1.5 years old, but I barely used it since I work a lot. I usually played Madden on it or Fifa, and sometimes COD4. Not Gears of War. Like I said, never any problems ever until FNR4, when I got my first freezing ever, then 30 minutes later, after my 6th freezing, I got the one and only (fatal) RROD. I refuse to believe that it is a coincidence, or my elite was about to die after only about 100-150 hours of total gaming in 1.5 years. NO WAY. And this all happened the night I got FNR4, by coincidence? And so many others are reporting similar problems, coincidence?

BTW, I really hope EA tested the game on all types of Xboxs: elite, pro, arcade, jasper chip, falcon chip...EA, can you confirm this?

Re:Rare Freeze issue - Updated 6-25 9:30 PM

jrer34 — Fri, 26 Jun 2009 12:15:17 GMT

mine only freezes when i try to load Game Face in legacy mode. I dont understand why this is still a problem. When tiger woods first had game face there were problems and its still going on. seems like it should be fixed by now.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

freshy125 — Fri, 26 Jun 2009 12:15:36 GMT

This issue doesn't sound "RARE"

Re:Rare Freeze issue - Updated 6-25 9:30 PM

EA_Baron — Fri, 26 Jun 2009 12:16:42 GMT

Firstly, apologies to all those FN4 fans that have been impacted by the Freeze at the start of the game.

We have found a code problem with how we dealt with playlists that caused this freeze – this is not hardware related. We have a fix that solves it and are arranging a title update / patch as soon as possible (this generally takes 3 to 4 weeks to get through the various stages and available live).

To avoid the freeze, please ensure you have less than 35 playlists on your console or streaming from an external source such as a PC via Windows Media Center.

Thanks again for the communities dedication and support !”

Re:Rare Freeze issue - Updated 6-25 9:30 PM

bsdempsey — Fri, 26 Jun 2009 12:24:31 GMT

Thanks for the continual updates Baron! Its nice to know you guys are hard at work trying to fix this issue. Calcutta I will check when I get home today I am at work right now. My xbox is less then a year old.

BARON:

Quick question by title screen are you refering to the game or the X360 title screen (splash) where most of the problems are ocurring?

Re:Rare Freeze issue - Updated 6-25 9:30 PM

No Skillz Son — Fri, 26 Jun 2009 12:34:43 GMT

[quote=easw.EA_Baron]Firstly, apologies to all those FN4 fans that have been impacted by the Freeze at the start of the game.

We have found a code problem with how we dealt with playlists that caused this freeze. We have a fix that solves it and are arranging a title update / patch as soon as possible (this generally takes 3 to 4 weeks to get through the various stages and available live).

To avoid the freeze, please ensure you have less than 35 playlists on your console or streaming from an external source such as a PC via Windows Media Center.

Thanks again for the communities dedication and support !”
[/quote]

Im glad you have found the root of the problem, but for some of us its a little too late. My xbox was working fine before I bought this game, now I have to waste time sending it back to microsoft to get it fixed.... lucky for me, my system is still under warranty. My system did not get the RROD, but its locking up on any game that I try to play, it didnt do that before I tried playing FNR4.

I am very dissapointed that I had to trade in my xbox360 copy for the ps3 version, because I mostly play my online games through xbox live. I wish I had the chance to get a full refund instead, after that first night of frustrations I had trying to make the game work... Im not really interested in playing the game anymore even though it works fine on my ps3.

I feel bad for all the people that had their consoles die on them because of this game and did not have any warranty on it because I doubt that they will get any kind of compensation for their consoles.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

loko1920 — Fri, 26 Jun 2009 12:36:28 GMT

[quote=easw.EA_Baron]Firstly, apologies to all those FN4 fans that have been impacted by the Freeze at the start of the game.

We have found a code problem with how we dealt with playlists that caused this freeze – this is not hardware related. We have a fix that solves it and are arranging a title update / patch as soon as possible (this generally takes 3 to 4 weeks to get through the various stages and available live).

To avoid the freeze, please ensure you have less than 35 playlists on your console or streaming from an external source such as a PC via Windows Media Center.

Thanks again for the communities dedication and support !”
[/quote]

So the fix will solve all freezing problems? My freezings, that eventually led to RROD, were occuring within 30 seconds of starting an exhibition match, so it was after the startup/title screen. Will the patch address that freezing as well?

BTW, I'm a little worried about the above conclusion about the cause of the problem because I don't recall having any playlists on my xbox 360 before the freezing and RROD occurred.

As someone else mentioned, what about us who do not want to take another chance at putting the game into our new consoles (I am getting a new one through the Best Buy replacement plan). What do we do with our games? Retailers like Gamespot won't give us full refunds for the game; can you arrange for full refunds? I think you can appreciate and understand that someone would not want to risk their new console and potentially another RROD. One is enough.

There is obviously another entire issue for people who got their xbox fried, but don't have warranty. But can you at least address game refunds?! When someone pays $60 for a product, like a video game, they expect instant access to it, not a 3-4 week wait to see if the game manufacturer can come up with a way to make the game playable without breaking your console.

Actually, under law, the fight night round 4 for xbox 360 that caused freezing probably constitutes a DEFECTIVE GOOD, which has legal implications.

PLEASE DISCUSS THE ISSUE OF REFUNDS!

Re:Rare Freeze issue - Updated 6-25 9:30 PM

KlNG OF KINGS — Fri, 26 Jun 2009 12:38:05 GMT

Re:Rare Freeze issue - Updated 6-25 9:30 PM

Dakker75 — Fri, 26 Jun 2009 12:40:39 GMT

[quote=xbox.freshy125]This issue doesn't sound "RARE"[/quote]

Right... I'm so glad I did not buy the game because of the buttons.

For the first time, I dare to say : [b]THANKS FOR THE TPC, EA ![/b]

Re:Rare Freeze issue - Updated 6-26 10:30 AM

bsdempsey — Fri, 26 Jun 2009 12:43:28 GMT

No Skillz- I am in the same position you are in. My xbox is freezing on every game. Too late..... damage done.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

loko1920 — Fri, 26 Jun 2009 12:48:02 GMT

[quote=xbox.KlNG OF KINGS][quote=easw.EA_Baron]Firstly, apologies to all those FN4 fans that have been impacted by the Freeze at the start of the game.

We have found a code problem with how we dealt with playlists that caused this freeze – this is not hardware related. We have a fix that solves it and are arranging a title update / patch as soon as possible (this generally takes 3 to 4 weeks to get through the various stages and available live).

To avoid the freeze, please ensure you have less than 35 playlists on your console or streaming from an external source such as a PC via Windows Media Center.

Thanks again for the communities dedication and support !”
[/quote]

That's good news, you have found a fix for one of the potential reasons for the freezing. Thanks for the update. Do you have any idea yet as to why systems with no custom music are still running into the same freezing issues? Thanks.[/quote]

Same here; I didn't have any custom music or playlists. EA, please that is not the sole cause of the problem, dig deeper or recall the game and issue refunds!

Re:Rare Freeze issue - Updated 6-25 9:30 PM

EA_Baron — Fri, 26 Jun 2009 13:09:31 GMT

[quote=cem_ea_id.bsdempsey]Quick question by title screen are you refering to the game or the X360 title screen (splash) where most of the problems are ocurring?[/quote]

The freeze occurs on the first screen when you load the game, it says Fight Night Round 4.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

loko1920 — Fri, 26 Jun 2009 13:14:55 GMT

[quote=easw.EA_Baron][quote=cem_ea_id.bsdempsey]Quick question by title screen are you refering to the game or the X360 title screen (splash) where most of the problems are ocurring?[/quote]

The freeze occurs on the first screen when you load the game, it says Fight Night Round 4.[/quote]

Please read this thread and others, people like myself also got the freezing DURING gameplay. Also, like others with freezing and eventual RROD, I didn't have any custom music or playlists on my system.

I am glad you may have found a solution for the title screen freezing, but what about gameplay freezing, and those who do not have custom music or playlists?? Please dig deeper.

Re:Rare Freeze issue - Updated 6-25 9:30 PM

loko1920 — Fri, 26 Jun 2009 13:28:34 GMT

Looking forward to a reply/update, many thanks.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

bsdempsey — Fri, 26 Jun 2009 13:31:34 GMT

Thanks for responding Baron...I am actually quite impressed with how well you guys have responded to the community it shows a commitment to developing a quality product. I am going to try to emulate the problems I am having tonight with the solutions you have given. If they are succesful I will let you guys know. I am sure you and your colleagues are collectively aware that there are other issues other than the freezing of the title screen.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

EA_Baron — Fri, 26 Jun 2009 13:35:37 GMT

Thanks again for people who PM'ed me and those that have posted on this thread with their recommendations, questions and suggestions.

Being one of the dev team members I need to focus my attention on the Title Update, and ensure we get it to you as quickly as possible.

If you have a specific issue you are dealing with please feel free to PM directly to FightNightSupport or post it on our forums.

I will keep an eye on my PMs too

Thanks again.

Rare Freeze issue - Updated 6-26 10:30 AM

doublej80 — Fri, 26 Jun 2009 13:55:22 GMT

[quote=xbox.sk88z][b]UPDATE - June 26th, 10:30 AM[/b]

Good news. The devs have been working around the clock and have a fix for the issue which will be patched following testing of the fix and the appropriate approvals. Here's a note from EA_Baron from his poll thread:

[i]Firstly, apologies to all those FN4 fans that have been impacted by the freeze at the start of the game. We have found a code problem with how we dealt with playlists that caused this freeze – this is not hardware related. We have a fix that solves it and are arranging a title update / patch as soon as possible (this generally takes 2 to 3 weeks to get through the various stages and available on LIVE). To avoid the freeze, please ensure you have less than 35 playlists on your console or streaming from an external source such as a PC via Windows Media Center. Thanks again for the communities dedication and support ![/i]

[b][/quote]

Hey . .thanks for an apology about a month after the problem was reported . . .stay classy EA sports!

Re:Rare Freeze issue - Updated 6-26 10:30 AM

jenguando — Fri, 26 Jun 2009 13:55:44 GMT

[b]
A patch in 2 weeks?

Great i hope there will be a buttons patch hidden in there
[/b]

Re:Rare Freeze issue - Updated 6-25 9:30 PM

ccorrea — Fri, 26 Jun 2009 14:02:22 GMT

[quote=cem_ea_id.loko1920]

PLEASE DISCUSS THE ISSUE OF REFUNDS![/quote]

EA's Warranty Policy and Replacement info can be found here:

http://support.ea.com/cgi-bin/ea.cfg/php/enduser/std_adp.php?p_faqid=8947

Though you probably can't take an opened game back to the store for a refund, you can send in your opened copy to EA for a sealed copy, which you can then take back to the store for a full-refund (provided that you still have the receipt).

Re:Rare Freeze issue - Updated 6-26 10:30 AM

rlfan82 — Fri, 26 Jun 2009 14:04:03 GMT

This thread is ridiculous. EABaron keeps dodgin questions he DOESNT WANT TO ANSWER.

Me, loco and others have RRoD from freezin, from Fight night round 4. We had no custom playlists, or streaming or any of that. Yet EABaron refuses to address it.

He asked for PM's, and I have done that, still no reply.

My local Citizens Advice Bureau have advised me to contact EA first to 'resolve' the issue and despite requesting information, none is forthcoming.

Absoluely APPALLING customer service

Re:Rare Freeze issue - Updated 6-26 10:30 AM

loko1920 — Fri, 26 Jun 2009 14:04:26 GMT

We need some assurances that if the patch only solves title screen freezing, that those of us with gameplay freezing or RROD issues, no custom music or playlists, can return the game for a full refund.

Right now, I am with a dead console, will get a new one today, but I can't try the game for another 3-4 weeks to see if your fix "fixes" the problem. This would be 4 weeks after I paid $60 for the game. Does that make any sense? Please let us return this game for a refund until you can figure out the problem.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

freshy125 — Fri, 26 Jun 2009 14:29:09 GMT

Hey its kinda hard to fix the game AND read all of these messages. My game is freezing too, but when it comes down to it, we all have to wait. Yelling at the moderators and such isnt going to help. Just take time away from fixing the game.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

NastyNeemz69 — Fri, 26 Jun 2009 14:30:44 GMT

Im getting freezes on the same date and when I try to simulate through that date it freezes up and it also freezes up when I try to change my wieght class in legacy mode. I have no custom music or anything like that. I have no freezing on the title screen at all only during the game.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

davidorff — Fri, 26 Jun 2009 14:59:29 GMT

Everytime I go to download my pictures form the server my xbox freezes, EA, please tell me what is going on, this is spoiling the game for me at the moment. I have a brand new Elite and have tried installing the game to my hard drive.

Thanks..

Re:Rare Freeze issue - Updated 6-26 10:30 AM

examark — Fri, 26 Jun 2009 15:00:27 GMT

I had exactly the same problem with the demo, and the full retail.
Going onto my PC, into Windows Media Player, and stopping sharing media with the Xbox 360 did the trick. Loads now without a problem.
Obviously now no ability to do custom tracks, and anytime I want to watch or listen to anything via the 360 I will have to reverse it, which is a bit of a hassle, and really shouldn't have to be done, but as long as this is fixed soon I can definately live with it.
Thanks to everyone for the various bits of advice so far.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

Frrruncus — Fri, 26 Jun 2009 15:24:39 GMT

[quote=xbox.rlfan82]This thread is ridiculous. EABaron keeps dodgin questions he DOESNT WANT TO ANSWER.

Me, loco and others have RRoD from freezin, from Fight night round 4. We had no custom playlists, or streaming or any of that. Yet EABaron refuses to address it.

He asked for PM's, and I have done that, still no reply.

My local Citizens Advice Bureau have advised me to contact EA first to 'resolve' the issue and despite requesting information, none is forthcoming.

Absoluely APPALLING customer service[/quote]

Dude, settle down. If these guys were on here answering every little gripe somebody brings to the table on this forum and through PM then you would never get a patch. They are working on it and have found a solution for the problem the majority of people are having. For the hand full of people that are having troubles with freezing not related to what they are addressing I am very sorry, but they have to fix what is wrong with the large majority of peoples' issues with the game first.

And I still fail to see how something that they found to be in their software code can have anything to do with a hardware failure despite the fact that a few of you have said otherwise. I'm no hardware technician, but it just doesn't make sense that faulty software code could cause a machine to overheat. Xbox's crap out at an alarming rate every day all over the country..yes, even practically brand new ones. I'm on my 3rd myself. Even if it did do it, what do you expect them to do, replace your Xbox? Don't you even realize the can of worms that would open up for them? How can they even begin to prove whose Xbox was effected and whose wasn't? It's the same thing with asking for a refund. Think about it for a second. Every person who decided they no longer wanted the game could just send it in and ask for a refund. There is no way to prove anything to them.

Again, this all sucks and I'm sorry for those that have really been hosed by it. I would be pissed too; but coming on this board and berating the moderators every 10 minutes isn't really going to solve anything.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

rlfan82 — Fri, 26 Jun 2009 15:51:11 GMT

Well let me tell you that I could knock up some code in about 10 minutes that could make your PC work at 100%, pushing it to its absolute max.

So its more than possible that a game that is capable of freezing peoples machines, could be making them work overtime to the point of overheating - it all comes down to a lack of testing....on older machines anyway.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

loko1920 — Fri, 26 Jun 2009 15:55:49 GMT

[quote=xbox.rlfan82]Well let me tell you that I could knock up some code in about 10 minutes that could make your PC work at 100%, pushing it to its absolute max.

So its more than possible that a game that is capable of freezing peoples machines, could be making them work overtime to the point of overheating - it all comes down to a lack of testing....on older machines anyway.[/quote]

That's exactly what I think is happening. This game is causing some of the consoles to work like crazy, leading to RROD and other crap.

EA, RECALL THE GAME FOR XBOX 360 AND ISSUE REFUNDS.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

Frrruncus — Fri, 26 Jun 2009 16:07:12 GMT

[quote=xbox.rlfan82]Well let me tell you that I could knock up some code in about 10 minutes that could make your PC work at 100%, pushing it to its absolute max.

So its more than possible that a game that is capable of freezing peoples machines, could be making them work overtime to the point of overheating - it all comes down to a lack of testing....on older machines anyway.[/quote]

So you're telling me you could write code on my PC that would cause its solder joints to melt away from the mother board? Wow, you must be a really in demand coder because I've never heard of anybody that can do that. Sure you can overload my computer with instructions and make it lock up, but to cause an actual hardware failure? I don't think so.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

rlfan82 — Fri, 26 Jun 2009 16:14:33 GMT

[quote=xbox.Frrruncus][quote=xbox.rlfan82]Well let me tell you that I could knock up some code in about 10 minutes that could make your PC work at 100%, pushing it to its absolute max.

So its more than possible that a game that is capable of freezing peoples machines, could be making them work overtime to the point of overheating - it all comes down to a lack of testing....on older machines anyway.[/quote]

So you're telling me you could write code on my PC that would cause its solder joints to melt away from the mother board? Wow, you must be a really in demand coder because I've never heard of anybody that can do that. Sure you can overload my computer with instructions and make it lock up, but to cause an actual hardware failure? I don't think so.[/quote]

Sure there IS faults with the 360, but EA knows that and with TESTING they should be aware that FNR4 can cause the 360 to overheat and RRoD, as said before too many coincedences with FNR4 and RRoD's

Re:Rare Freeze issue - Updated 6-26 10:30 AM

Frrruncus — Fri, 26 Jun 2009 16:27:57 GMT

[quote=xbox.rlfan82][quote=xbox.Frrruncus][quote=xbox.rlfan82]Well let me tell you that I could knock up some code in about 10 minutes that could make your PC work at 100%, pushing it to its absolute max.

So its more than possible that a game that is capable of freezing peoples machines, could be making them work overtime to the point of overheating - it all comes down to a lack of testing....on older machines anyway.[/quote]

So you're telling me you could write code on my PC that would cause its solder joints to melt away from the mother board? Wow, you must be a really in demand coder because I've never heard of anybody that can do that. Sure you can overload my computer with instructions and make it lock up, but to cause an actual hardware failure? I don't think so.[/quote]

Sure there IS faults with the 360, but EA knows that and with TESTING they should be aware that FNR4 can cause the 360 to overheat and RRoD, as said before too many coincedences with FNR4 and RRoD's[/quote]

Sorry, I'm still not buying the fact that bad code caused physical damage inside the Xbox (which is what RROD signifies, physical damage). If it were that malicious then everybody who got the game would be getting RROD, but it isn't because it is physically impossible to write computer code that will damage hardware. Why would some people be getting RROD, but the vast majority aren't? Is the code on your copies of the disc different than what is on everybody else's? Of course it isn't.

They've already narrowed down the major problem and it is reproducible, which is a requirement for something to be addressed and fixed in the world of software. If you have X number of playlists on your Xbox or streaming it causes a freeze. End of story. They can reproduce it on their end and so they have been able to isolate the problem. Now they have found the code that is causing it and dealing with it. They will never be able to reproduce an XBOX going RROD because of their game because, like I said, you just can't do that with software code. I don't care how coincidental the whole thing seems to be. And really, how many people have this problem in relation to how many people have bought the game since it's release? It is just that those that have the problem are the ones making the noise. Trust me, it's not the game..but go ahead and keep believing what you wish.

I'm no EA apologist; I think it sucks that it went out the door with this problem. Some of you guys are going way overboard with your assumptions though. That's all I'm going to say on this topic. If y'all want to keep believing that software code is causing your machines to melt go right ahead.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

loko1920 — Fri, 26 Jun 2009 16:29:21 GMT

Re:Rare Freeze issue - Updated 6-26 10:30 AM

zxcasdqwe — Fri, 26 Jun 2009 16:38:59 GMT

This is messed up. It happened on the demo too. I have no playlists, and when I disconnected the Media Center it STILL doesn't work. It works when I take the Internet out, but why should I have to do that?

The problem has existed and has been well known since the demo, and you can't even fix the final product?

Re:Rare Freeze issue - Updated 6-26 10:30 AM

loko1920 — Fri, 26 Jun 2009 16:48:28 GMT

[quote=cem_ea_id.zxcasdqwe]This is messed up. It happened on the demo too. I have no playlists, and when I disconnected the Media Center it STILL doesn't work. It works when I take the Internet out, but why should I have to do that?

The problem has existed and has been well known since the demo, and you can't even fix the final product?[/quote]

Don't worry, we have to wait 4 weeks for them to come up with a potential fix that MAY resolve the issue of freezing at the title/startup screen, caused by something related to the custom music/playlists. That's apparently the only issue that this fix will address.

Lord only knows when, or if ever, EA will come up with a fix for: (1) Freezing during gameplay, (2) Freezing in general, but not related to custom music/playlists (because folks like me got freezing and we had no playlists), (3) overheating of the console, and (4) eventual RROD of the console.

We may have to wait until 2010 for a complete and satisfactory patch at the rate EA is going.

PATHETIC!

Re:Rare Freeze issue - Updated 6-26 10:30 AM

LevaNuCU — Fri, 26 Jun 2009 16:52:24 GMT

my console now freezes up!!!!!!!!!!!
now WHAT??

AFTER BUYING FN4 MY CONSOLE KEEPS FREEZING.
I HAVE DONE EVERYTHING THAT THE FORUM SAID TO DO FOR A FIX BUT NOTHING.

I WILL,CONTACT THE BETTER BUSINESS BUREAU IF THE PATCH DOES NOT FIX BOTH MY UNIT AND GAME.

MAYBE $200 + 60 FOR A GAME IS NOT MUCH FOR EA BUT FOR MOST PEOPLE LIKE MYSELF IT IS NOT CHUMP CAHNGE!
WHATEVER CODE WAS CORRUPTED SCREWED MY SYSTEM SOMEHOW.

THIS IS MY 2ND UNIT I PAID FOR OUT OF POCKET BECAUSE OF CRAP HARDWARE ISSUES. NOW SOFTWARE ALSO!?

I WILL NOT LET THIS GO UNRESOLVED.

YOU MY GAMER TAG AND MY-MAIL.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

No Skillz Son — Fri, 26 Jun 2009 16:53:19 GMT

[quote=xbox.Frrruncus]Sorry, I'm still not buying the fact that bad code caused physical damage inside the Xbox (which is what RROD signifies, physical damage). If it were that malicious then everybody who got the game would be getting RROD, but it isn't because it is physically impossible to write computer code that will damage hardware. Why would some people be getting RROD, but the vast majority aren't? Is the code on your copies of the disc different than what is on everybody else's? Of course it isn't.

They've already narrowed down the major problem and it is reproducible, which is a requirement for something to be addressed and fixed in the world of software. If you have X number of playlists on your Xbox or streaming it causes a freeze. End of story. They can reproduce it on their end and so they have been able to isolate the problem. Now they have found the code that is causing it and dealing with it. They will never be able to reproduce an XBOX going RROD because of their game because, like I said, you just can't do that with software code. I don't care how coincidental the whole thing seems to be. And really, how many people have this problem in relation to how many people have bought the game since it's release? It is just that those that have the problem are the ones making the noise. Trust me, it's not the game..but go ahead and keep believing what you wish.

I'm no EA apologist; I think it sucks that it went out the door with this problem. Some of you guys are going way overboard with your assumptions though. That's all I'm going to say on this topic. If y'all want to keep believing that software code is causing your machines to melt go right ahead.[/quote]

My console was fine before i bought the game. When I tried playing it it locked up at the splash screen and the console sounded like it was making the disc spin faster than normal while the game is locked up. I had to turn of the system with the power button on the system. It kept doing the same thing for the next 4 more times I tried it and kept having to turn it off using the power button on my console. Even after the whole ordeal my system did not get the RROD but none of my games work anymore, I think my disc rom/lens got damaged by the lock ups. My system turns on fine, dashboard works fine and can play games like 1 vs 100 with no problems. The moment I try to play an actual disc game my game either locks up or I get graphical errors like only the terrain showing up on screen and making the game not playable.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

BLA7E — Fri, 26 Jun 2009 16:57:06 GMT

To the people who says code can't break hardware....how about doing some research...or get some tech support experience. It IS possible, b/c it overworks the machine. During these lockups it runs harder on the hw than anything has ever run on the 360, more than likely. It's like it sends it into overdrive, the sound and vibration are totally apparent...more than with a regular game spinning. Compound that by the fact that all of us are forced to hard boot the 360 during this intense resource hogging event....that can't be helping things...but we don't have any choice....it's a hard lock, unable to get to the dashborad or hit any buttons or anything.

One issue that may shed light on this involves the game's constant need to talk to the internet. I've noticed that with many EA sports games, NCAA 09, and Madden, that I get knocked of EAsportsworld more times than any. I can't reconnect to Live or EAsportsworld while i have the game still going. Then when I exit the game and go to the dashboard...voila...'you are now signed in to Live'. This is without me doing anything. I can play other games for hours on end, and not have any disconnects.

EA just has a shoddy way of staying connected to the EA servers and I think that compounds the lockups, the game freaks out and hangs. it happend once to me last night when I was trying to DL a boxer. During the session, it says 'connection unaavailable'...then the 360 quicklaunch comes up asking 'do you want to troubleshoot'...I said 'no' and the thing hung....in between a quicklaunch blade transition....after I answered 'no'. I unplugged my network cable....and 'magically' the game went out of lock...and the quicklaunch boxes went away. It would've stayed there forever if I hadn't unplugged the cable.

EA, we've known this for a while, but your networking philosophy and the poor design of the utilization of a constant link to EA servers has been getting WORSE with age. Now it is one (of many) reasons this game is locking up...AND breaking hardware....be it networking with your pc, or networking with Live and EASW. And people who are outside the warranty....or only have disc read problems... are left out in the cold with broken or damaged eqpt. At least the RRoD is covered under the 3 yr warranty....but drive failures are not.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

loko1920 — Fri, 26 Jun 2009 17:05:50 GMT

Seriously, at some point I may just give up on this one, take my losses, and just never buy an EA product ever again. Other times, I feel like pressing it.

However, either way, I really feel that this issue may end up in court at some point, unless EA can absolutely resolve this or is proactive and recalls the game, issues refunds, and compensates people with broken machines. Seriously, given the high profile nature of the game, I see a class-action lawsuit of some sort as a real possibility.

I really hope that EA wakes up, for their sake.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

LevaNuCU — Fri, 26 Jun 2009 17:18:50 GMT

THAT IT MY NEW CONSOLE, MEANING MY 2ND BECAUSE OF THE FIGHT NIGHT 4 GAME FREEZING NOW HAS THE RROD.
YES THE RED RING OF DEATH!!! 3 RED F-EN LIGHTS, CANT PLAY FN4 OR ANY OTHER GAME HOWS THAT FOR BEING LOYAL CUSTOMERS TO EA SPORTS.
NEXT TIME TAKE PRECAUTIONS!!!!!!!

IN THE MEAN TIME I WILL CONTACT YOU GUYS FOR A RESOLUTION TO MY SYSTEM, THEN YOU CAN FIX YOUR "BUG" FOR THE GAME.

YOUR SAYING 2-3 WEEKS FOR A PATCH, HOPE ITS 5-7 DAYS FOR MY NEW CONSOLE TO ARRIVE.

DO THE RIGHT THING FOR LOYAL CUSTOMERS

Re:Rare Freeze issue - Updated 6-26 10:30 AM

LevaNuCU — Fri, 26 Jun 2009 17:33:20 GMT

Re:Rare Freeze issue - Updated 6-26 10:30 AM

ashtonx — Fri, 26 Jun 2009 17:57:21 GMT

Re:Rare Freeze issue - Updated 6-26 10:30 AM

rlfan82 — Fri, 26 Jun 2009 18:07:16 GMT

[quote=cem_ea_id.ashtonx]
Seriously, he's here to gather info about bugs so they can fix them, you should be happy he actually replies instead of browsing through forums and leaving the rest to pr people.[/quote]

i should be happy? I've reported my problem, on here, on a pm, asked questions AND STILL NO ACKNOWLEDGEMENT.

same with the other RRoD people.

The sooner you EA fans wake up to yourself the better. This is called after-sales, they're product is faulty, so it needs to be sorted, EA Baron is not on here just to be nice, its his job.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

calcuttakid — Fri, 26 Jun 2009 18:09:49 GMT

[quote]Sorry, I'm still not buying the fact that bad code caused physical damage inside the Xbox (which is what RROD signifies, physical damage). If it were that malicious then everybody who got the game would be getting RROD, but it isn't because it is physically impossible to write computer code that will damage hardware[/quote]

Sorry but this is not true. It is possible to write code that can damage hardware however it is difficult and the software code you are writing would have to be pretty poor in order to do this. Think about 'overclocking' on computers..you do this using software and if you use it incorrectly you can damage your computers processor.

IMHO though I do find it highly unlikely that a company like EA could make a game that can damage the hardware on an Xbox..but these stories from people do make you think.

I'm just going to make sure I'm never connected to xbox live or download any CAB or going to use custom playlists and music. Seems to be the safest way to play this game..I know that means you cant play online but until they patch it its not worth the risk IMHO.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

C A PRO 1 — Fri, 26 Jun 2009 18:09:52 GMT

[b]Well the Freeze just occured on ye ol Xbox360.....this one is rather ususal because the only EA game I own is FNR4 and ive erased the demo way before I ever started playing the game....no custom trax or saved music on the harddrive....but i do use a jump drive to play music, removed it..... and it still freezes....

First it was random, Now i cant go beyond this certain fight in legacy mode.....its really sad

Standard 20GB harddrive[/b]

Re:Rare Freeze issue - Updated 6-26 10:30 AM

ashtonx — Fri, 26 Jun 2009 18:14:16 GMT

[quote=xbox.rlfan82]
i should be happy? I've reported my problem, on here, on a pm, asked questions AND STILL NO ACKNOWLEDGEMENT.

same with the other RRoD people.

The sooner you EA fans wake up to yourself the better. This is called after-sales, they're product is faulty, so it needs to be sorted, EA Baron is not on here just to be nice, its his job.
[/quote]

EA fanboi ? that's hilarious, i'm one of the people that hated ea years ago, but i can see some changes in their games, more innovation etc. I also see dev's on boards gathering info.

I might be wrong, but isn't every game that's released on xbox licensed by ms ? devs have to fulfill some criteria to release xbox games, and ms takes money for every released game for xbox... if the game would cause hardware failure shouldn't ms stop it ?Besides, you people mistake places, this is board about the fnr game, not xbox console. If you really have problems with your console contact ms.

Want to make it simple ? Imagine you bought a radio to your car, after trying it out your engine blew up... then you started blaming radio producer for engine failure, and asked for a new car.

Sounds dumb ? but that's what you're doing.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

gooner4life — Fri, 26 Jun 2009 18:28:30 GMT

I picked the game up at midnight last night on PS3 and my cousin got the 360 version, we both have a PS3 and Xbox 360, the plan was to swap over once we'd finished legacy, anyway he tried playing it today, (I was on the PS3 version until 7am) and it fried his Xbox 360, GPU is knackered, screen just had red artifacts all over it after 4 fights, didnt freeze though but he has no custom playlists.

I thought it was co-incidence that this happened but obviously not, Fifa08 fried my GPU in my Launch Premium 360, that machine had no issues until I tried playing Fifa in 1080p via component.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

jeremy_gray — Fri, 26 Jun 2009 18:39:49 GMT

My 360 version keeps freezing as the gold 'Fight Night' text goes across the screen when you get a KO. This has happened each time I've beat this same fighter in Legacy mode again and again. I do not have any custom music or playlists on my Xbox at all. I got through at 28-0-0 in Legacy, and now I can't get past this one fighter because every time I win the game freezes before it saves.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

bsdempsey — Fri, 26 Jun 2009 18:40:36 GMT

I got the RRoD also and I guess I am going to have to buy a new box. I highly doubt EA is going to replace anything or refund anyone unless there are a high number of failures. Right now it looks like we are the choosen few who get to go without a machine.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

Solo — Fri, 26 Jun 2009 19:01:23 GMT

I just want to put my 2 cents in..... This just happen to me.....put the game in played for about 2 hours on Legacy Mode. Then the game froze and made a loud hum through the speakers. I didn't think to much of it, I just cut the xbox off and restarted.

Well, I didn't think to much of it until my xbox didn't restart. (RROD)

So I then unplugged the power cord and detached the HD...... waited 10 min. then restarted w/o HD in. The xbox turned on. I put the HD back in and xbox restarted. I then put the game back in and played the game for 30 sec. when it froze again.

I tried this method about 4 times and now getting RROD every time.

I'm thinking something wrong with the game.

..........and just a side note.........

Re:Rare Freeze issue - Updated 6-26 10:30 AM

bsdempsey — Fri, 26 Jun 2009 19:12:01 GMT
[quote=xbox.Solo]I just want to put my 2 cents in..... This just happen to me.....put the game in played for about 2 hours on Legacy Mode. Then the game froze and made a loud hum through the speakers. I didn't think to much of it, I just cut the xbox off and restarted.

Well, I didn't think to much of it until my xbox didn't restart. (RROD)

So I then unplugged the power cord and detached the HD...... waited 10 min. then restarted w/o HD in. The xbox turned on. I put the HD back in and xbox restarted. I then put the game back in and played the game for 30 sec. when it froze again.

I tried this method about 4 times and now getting RROD every time.

I'm thinking something wrong with the game.

..........and just a side note.........

[/quote]

Same thing happened to me Solo I put the game in played for about five minutes froze up with a loud hum. Turned my XBOX of turned it back on and got the RRoD. I am guessing this is going to start happening more and more...lets see where this goes.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

skim_xs — Fri, 26 Jun 2009 19:26:37 GMT
WORKING!!

My xbox uses my home theatre pc as a network bridge.

My xbox would freeze on the load up splash screen everytime on both the demo and the retail version.

I went to my htpc. I turned off media sharing completely in the "network and sharing centre" of Vista. Now it works fine. I just can't stream any media to my xbox anymore. Well done EA.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

LevaNuCU — Fri, 26 Jun 2009 19:34:59 GMT
LETS MAKE SURE EA DOE'S NOT TRY TO STATE THAT THE RRoD IS A COINCIDENCE!

Re:Rare Freeze issue - Updated 6-26 10:30 AM

BLA7E — Fri, 26 Jun 2009 19:51:56 GMT
[b]Amen to that!!![/b]

Re:Rare Freeze issue - Updated 6-26 10:30 AM

bsdempsey — Fri, 26 Jun 2009 20:18:06 GMT
We need to all band together and so we can at least figure out whats going on.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

calcuttakid — Fri, 26 Jun 2009 20:21:18 GMT
The guys who are getting RROD it'll be interesting to know what chip your xbox has?

The older zypher chip is known to RROD a lot.
Then there was a falcon chip introduced which greatly reduced the RROD rate...you hardly hear of anyone with this chip getting an RROD.
The newer jasper chip Microsoft say is almost immune to RROD although its known that no xbox is immune to RROD.

If you guys have the falcon or jasper chips then this sounds quite serious, however if you have the older zypher chip then its basically a matter of time before your xbox RRODs unfortunately.

If you look at the back of your console you'll see a label like this:
12V.-.-.14.2A;5V.-.-.1A
MADE IN CHINA

14.2A means you've got a falcon chip
If its 12.1A than its a new Jasper
If its 16A I think these are the older chips.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

SilkiestBbell — Fri, 26 Jun 2009 20:46:41 GMT
I just bought fight night round 4 and my game does not freeze........however at certain times it will stop and say that the disc is not readable and must be cleaned. I took it out, no fingerprints, no scratches.......began playing again.......the message popped up again. I then played some of my other xbox games, they worked fine. I took the game back and had it exchanged.......the new game does the same thing. Help please

Re:Rare Freeze issue - Updated 6-26 10:30 AM

SepticALPHA_DOG — Fri, 26 Jun 2009 21:05:39 GMT
Mine froze on the opening menu screen untill I installed it to the HD and unhooked the network, so no live but it works fine otherwise.

Player32

Re:Rare Freeze issue - Updated 6-26 10:30 AM

bsdempsey — Fri, 26 Jun 2009 21:07:20 GMT
[quote=xbox.calcuttakid]The guys who are getting RROD it'll be interesting to know what chip your xbox has?

The older zypher chip is known to RROD a lot.
Then there was a falcon chip introduced which greatly reduced the RROD rate...you hardly hear of anyone with this chip getting an RROD.
The newer jasper chip Microsoft say is almost immune to RROD although its known that no xbox is immune to RROD.

If you guys have the falcon or jasper chips then this sounds quite serious, however if you have the older zypher chip then its basically a matter of time before your xbox RRODs unfortunately.

If you look at the back of your console you'll see a label like this:
12V.-.-.14.2A;5V.-.-.1A
MADE IN CHINA

14.2A means you've got a falcon chip
If its 12.1A than its a new Jasper
If its 16A I think these are the older chips.[/quote]

I have already had my xbox replaced and they sent me one with the old chip......there in lies the problem the game is not compatible

Re:Rare Freeze issue - Updated 6-26 10:30 AM

SolaGee — Fri, 26 Jun 2009 21:43:10 GMT
This is crazy and I am tired of it.

My game has frozen no less than 4 times. It happens during game play. I have no custom music on my 20GB hard drive whatsoever. EA needs to fix this. As I type this message, my Tv screen is still frozen on a game I was playing in Legacy Mode. Even in regular fights the same thing has happened.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

bsdempsey — Fri, 26 Jun 2009 22:29:48 GMT
[quote=xbox.SolaGee]This is crazy and I am tired of it.

My game has frozen no less than 4 times. It happens during game play. I have no custom music on my 20GB hard drive whatsoever. EA needs to fix this. As I type this message, my Tv screen is still frozen on a game I was playing in Legacy Mode. Even in regular fights the same thing has happened.[/quote]

they have a patch coming out

Re:Rare Freeze issue - Updated 6-26 10:30 AM

Cerdan — Sat, 27 Jun 2009 02:13:52 GMT
[quote=cem_ea_id.bsdempsey][quote=xbox.SolaGee]This is crazy and I am tired of it.

My game has frozen no less than 4 times. It happens during game play. I have no custom music on my 20GB hard drive whatsoever. EA needs to fix this. As I type this message, my Tv screen is still frozen on a game I was playing in Legacy Mode. Even in regular fights the same thing has happened.[/quote]

they have a patch coming out
[/quote]

Ok but the question is : will this patch be tested ? (unlike the game)

Re:Rare Freeze issue - Updated 6-26 10:30 AM

xxAUGUSTUSxx — Sat, 27 Jun 2009 03:10:21 GMT
This game keeps freezing on me in Legacy mode. When I create a fighter it keeps showing a differents fighters face. When I fight it's my guy but in between fights it shows some other created fighter that I downloaded. When I go through the ranking in career mode it freezes. It freezes when I get to one of my downloaded fighters. The faces glitch out and then it freezes. I'm not just coming on here to complain about stupid *, my game does'nt work properly and I'm very dissapointed. It's not kool that I can't create my own guy like everyone else. What is EA going to do about this? How can I just forget about it and go on with my life. I just threw away $70 and that is'nt kool because I can't play the game.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

Deschain81 — Sat, 27 Jun 2009 03:41:27 GMT
Rare Freeze Issue?

Same deal here, tried all the quick-fixes and half-assery described in this thread, and still no go. Locks up tighter than a drum at the opening screen.

This is a fairly widespread problem, given that very few people would actually go through the trouble required to report it in this forum.

Hopefully a patch comes soon. Was eagerly awaiting this game, what a fiasco.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

LaticsFan — Sat, 27 Jun 2009 04:24:35 GMT
My game pretty much freezes all the time during legacy mode.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

calcuttakid — Sat, 27 Jun 2009 05:06:13 GMT
[quote]My game pretty much freezes all the time during legacy mode. [/quote]

Do you have any downloaded boxers? Seems that people who have downloaded boxers get the freeze in legacy mode a lot.
I know its doesn't help but at least it narrows down the problem.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

ashtonx — Sat, 27 Jun 2009 06:21:31 GMT
[quote=xbox.SilkiestBbell]I just bought fight night round 4 and my game does not freeze........however at certain times it will stop and say that the disc is not readable and must be cleaned. I took it out, no fingerprints, no scratches.......began playing again.......the message popped up again. I then played some of my other xbox games, they worked fine. I took the game back and had it exchanged.......the new game does the same thing. Help please [/quote]

Sounds like a problem with a dvd drive, have you tried installing game on hdd and running it from there ?

Re:Rare Freeze issue - Updated 6-26 10:30 AM

xxAUGUSTUSxx — Sat, 27 Jun 2009 06:55:48 GMT
cem_ea_id.ThunderGatti wrote:
Something happened on my Legacy Mode just now...

I downloaded some CABS from EAsports world what people have done,now my problem is that my fighters faces are all changing and even my own....

For example Mayweather now has David Haye's face and De La Hoya now has Holyfield's face,even my own face has changed to Vitali Klitschko's

Anyone had the same problem and anyone know what i can do to change it?

Yeah I have the same crap happening. My guys face changed to Humberto Soto. This game keeps freezing on me in Legacy mode. When I create a fighter it keeps showing a differents fighters face. When I fight it's my guy but in between fights it shows some other created fighter that I downloaded. When I go through the ranking in career mode it freezes. It freezes when I get to one of my downloaded fighters. The faces glitch out and then it freezes. All the downloaded fighters cause my game to freeze and all they're faces keep changing to other fighters. I'm not just coming on here to complain about stupid *, my game does'nt work properly and I'm very dissapointed. It's not kool that I can't create my own guy like everyone else. What is EA going to do about this? How can I just forget about it and go on with my life. I just threw away $70 and that is'nt kool because I can't play the game. Are we supposed to except this?

Re:Rare Freeze issue - Updated 6-26 10:30 AM

loko1920 — Sat, 27 Jun 2009 08:29:10 GMT
[quote=cem_ea_id.bsdempsey][quote=xbox.SolaGee]This is crazy and I am tired of it.

My game has frozen no less than 4 times. It happens during game play. I have no custom music on my 20GB hard drive whatsoever. EA needs to fix this. As I type this message, my Tv screen is still frozen on a game I was playing in Legacy Mode. Even in regular fights the same thing has happened.[/quote]

they have a patch coming out
[/quote]

Unfortunately EA is apparently only working on patch for title screen/startup freezing issues caused by custom music/playlists. And, it will take about 3-4 weeks.

So not only will it take a while to get the patch to hopefully "fix" that one specific issue, but what is EA going to do to address (1) freezing during gameplay, (2) freezing not associated with custom music/playlists (for example, I got freezing and RROD and I didn't have any custom music/playlists, and (3) freezing that has led to RROD and E74 errors? Is EA even acknowledging those kinds of problems, or are they only accepting the title screen freezing? If so, when are they going to work on a fix for those other issues? How long with it take? 6 months? EA needs to issue a recall for the Xbox 360 version of this game, issue refunds, study the cause of these critical problems and re-release the game when it is ready.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

Prop84 — Sat, 27 Jun 2009 09:03:04 GMT
This is getting quite amusing, several people complaining baron hasn't responded to them, yet when Calcutta kid asks a simple question, which chip is in your console, you don't respond to that.

Yes, the game may be graphically demanding and EVERY console has a different breaking point, but almost EVERYONE I know has had atleast 1 replacement xbox due to a RROD. Just because a game is demanding, the hardware should still be ok. MS shouldn't certify the game if they know it's causing problems. Software side = EA's responsibility, which they are resolving with a patch. This patch could fix everyones problems and this is the biggest one so far, they've noticed the problem, replicated it and repairing it. They can't work on every bug at once, because you couldn't edit 1 bit of code, without it affecting another.

Hardware side, MS's responsibility, it's VERY well documentated that the XBOX has various problems with the hardware.

I'm game designer is trying to make a game as graphically stunning as FNR4, I just wish that MS's hardware was reliable.

Either way, I like the game and I love my 360, I understand things go wrong.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

loko1920 — Sat, 27 Jun 2009 09:06:24 GMT
[quote=xbox.Prop84]
Either way, I like the game and I love my 360, I understand things go wrong.[/quote]

I'm with you, but when so many things go wrong, and the problems are as serious as RROD and E74 error, then the game manufacturer needs to take responsibility, recall the game, check the errors, confer with MS, whatever is necessary, and then re-release the game.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

purdyjo — Sat, 27 Jun 2009 09:41:35 GMT
The game worked fine until I added custom soundtracks. Then it started to freeze. I deleted all of the playlists and everything and it still freezes after right after I fight some guy

Re:Rare Freeze issue - Updated 6-26 10:30 AM

Kryptonite98 — Sat, 27 Jun 2009 10:35:08 GMT
Ok i'm sick of this.......First of all to EABaron telling a customer to "take out there hard drive" or "delete exsisting game info" is simply unexceptable and quite frankly stupid! if your company can not put out a product that works out of the box then I suggest your company simply stop making the product! This is not the first time an EA sports product has frozen or had bugs on release! (tiger woods 08/09) The bottom line is this now that you admit it is a "code" issue then any sort of damage caused by your "code" issue should be fixed by EA and I don't mean by a simple patch because some user's on here have a non working xbox now thanks to your company's lack of testing ( I myself am a software tester and I can tell you this problem was too big to just not see it) If your company has caused RROD then it would be in there best interest to fix the problem by joining with Microsoft to allow some of the user's who's warranties have ran out to have there consoles fixed/replaced at no charge to the customer! In closing I will personally delete Fight Night Round 4 from my hard drive ( which oh by the way tell your crack testing team that doesn't work either! and it happens with less than 10 playlists btw not 35 or what ever number was mentioned before) and I will personally take this game to gamestop since I can't get a refund and I will trade it and get something that doesn't completely screw up my machine! and never buy this game or any other EA sports game that comes out untill your company starts to realize that in these tough times not everyone has the ability to simply replace there machine's or buy flawed games that should have been tested more instead of being rushed out to meet a deadline!!!! We all would have bought this game no matter what release date you released it!! Now I fully expect some bland/heartless EA prepared response from you on behalf of EA! save it! don't waste your breath cause I don't wanna hear it! just simply make sure next time your crack test team actually does there damn job!!!

Oh and since it's come to my understanding that you aren't responding to people that have legit complaints now that your company knows what the problem is, perhaps your company will respond to me after I report them to the BBB!! which that's what i'm doing next have a great day!

Regards

Re:Rare Freeze issue - Updated 6-26 10:30 AM

wilbersaints8 — Sat, 27 Jun 2009 10:42:40 GMT
mine on the ps3 freezes in the middle of fights too. very annoying.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

BLA7E — Sat, 27 Jun 2009 11:50:38 GMT
[quote=cem_ea_id.bsdempsey][quote=xbox.calcuttakid]The guys who are getting RROD it'll be interesting to know what chip your xbox has?

The older zypher chip is known to RROD a lot.
Then there was a falcon chip introduced which greatly reduced the RROD rate...you hardly hear of anyone with this chip getting an RROD.
The newer jasper chip Microsoft say is almost immune to RROD although its known that no xbox is immune to RROD.

If you guys have the falcon or jasper chips then this sounds quite serious, however if you have the older zypher chip then its basically a matter of time before your xbox RRODs unfortunately.

If you look at the back of your console you'll see a label like this:
12V.-.-.14.2A;5V.-.-.1A
MADE IN CHINA

14.2A means you've got a falcon chip
If its 12.1A than its a new Jasper
If its 16A I think these are the older chips.[/quote]

I have already had my xbox replaced and they sent me one with the old chip......there in lies the problem the game is not compatible [/quote]

Mine is a 16.5A ... it's a 3/2007 Elite w/ 120GB

Re:Rare Freeze issue - Updated 6-26 10:30 AM

freshy125 — Sat, 27 Jun 2009 11:59:16 GMT
yeah i got 16.5 as well

I got it repaired in the past, which im surprised they gave me the same chip.

And of course my fight night keeps freezing.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

Prop84 — Sat, 27 Jun 2009 12:19:40 GMT
The thing is, the people with the problems are the minority, the more serious problems I'm assuming are on the older chips. Call Microsoft and get them to replace it. I can understand the freeze problem, which they are taking responsibility for, but the complaints about RROD are utter rubbish. Just hope your console is within the 3 years and get it repaired/replaced.

Loko, what ampage is your 360? I'm wondering if it is all the old 16A ones going.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

freshy125 — Sat, 27 Jun 2009 12:23:11 GMT
[quote=xbox.Prop84]The thing is, the people with the problems are the minority, the more serious problems I'm assuming are on the older chips. Call Microsoft and get them to replace it. I can understand the freeze problem, which they are taking responsibility for, but the complaints about RROD are utter rubbish. Just hope your console is within the 3 years and get it repaired/replaced.

Loko, what ampage is your 360? I'm wondering if it is all the old 16A ones going.[/quote]

I didnt get the rrod but my game is freezzig, i got the rrod in the past though

Re:Rare Freeze issue - Updated 6-26 10:30 AM

BLA7E — Sat, 27 Jun 2009 12:45:27 GMT
[quote=xbox.Prop84]The thing is, the people with the problems are the minority, the more serious problems I'm assuming are on the older chips. Call Microsoft and get them to replace it. I can understand the freeze problem, which they are taking responsibility for, but the complaints about RROD are utter rubbish. Just hope your console is within the 3 years and get it repaired/replaced.

Loko, what ampage is your 360? I'm wondering if it is all the old 16A ones going.[/quote]

I wouldn't say utter rubbish. Sure there may be a design flaw...but 100% of all other games (and demos) released prior to FNR4 had no problem with crashing a 360. during these lockups, it causes the hw to work way harder than it should...way harder than the std game operation does. Only until this game did I start hearing my 360 make these sounds. It's like it's overriding the hw threshold...or rapidly exceeding it, and overheating to a degree that people get the RRoD...or it spins the dvd rom so fast that that particular piece comes of and may cause optical damage....that may explain the disc read errors. that's not covered under warranties...only the RRoD for 3 yrs. i think the other stuff is only 2.

I'm pretty sure most of my damage occurred trying to get the gd demo to work. A DL hdd demo...that shouldn't require any network...yet both were factors causing the lockups in the demo and game...networking (EA, MS wireless adapters, and local PCs), and disc spinning....yet is caused my 360 to go into hyperdrive, and I had to keep hard booting it. None of this crap EVER happened before this game.

If a car smashes into your car and knocks your bumper off....how would you like it if the driver replied:

"oh, yeah that model of bumper was defective, there was a recall on that...it was going to fall off anyways, it was jsut a matter of time, I'm not responsible for the damage"

Re:Rare Freeze issue - Updated 6-26 10:30 AM

SolaGee — Sat, 27 Jun 2009 15:45:57 GMT
[quote=ps3.wilbersaints8]mine on the ps3 freezes in the middle of fights too. very annoying.[/quote]

Same thing that is happening to me. Even now during game play, my screen blacks out completely, and freezes my 360. I have never had this happen with any game. EVER! This has occurred way too many times and the sooner EA fixes this *, the better. Why shell out $59.99 for crap that does not work?

As it has been suggested they might as well recall the game and fix this ASAP!

Re:Rare Freeze issue - Updated 6-26 10:30 AM

Srl Klr — Sat, 27 Jun 2009 16:10:53 GMT
My 360 is only 5 months old, I'm on my 2nd one. But the problem seems to come from it being connected to my pc. I can play it only if I disconnect my internet cable before loading the game. I sent EA an email about it and hopefully they can patch this because I think the game is awesome so far. VT2009 had worse problems than this and I sent them various emails and they didn't even respond once in 2 weeks.

This does need to be fixed ASAP though because I like my custom soundtracks and I'm sure alot of other people do as well. This is the 1st game I've ever played that has this problem and I've played at least 200 games on my 360.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

EA_Baron — Sat, 27 Jun 2009 18:20:46 GMT
Good afternoon.

I have seen a few posts where users have mentioned intermittent freezes within Legacy Mode.

If you can PM me directly with some answers to the below questions that would be ideal, any other information is great.

• Please outline the steps you took when it freezes.
• Does it repeatedly freeze at the same place ?
• Are you playing Legacy with a created boxer?
• How many boxers have you downloaded?
• Did you import any created boxers into your Legacy game?

Thanks !

Re:Rare Freeze issue - Updated 6-26 10:30 AM

pats51 — Sat, 27 Jun 2009 19:23:18 GMT
I have a 40gb Ps3 with the 2.80 software. I don't play Fight Night online...so I don't freeze at the first screen...but my game never loads after the first fight when I turn on the ps3...after the game totals screen...every single time...the game stops loading...its the screen where the save comes up...do you want to save or whatever...but it never comes up...turning autosave on or off didn't do a thing...this is so frustrating for a $70 game...I can't even do any of these legacy modes..because it freezes before I can do a fight...also half my sound cuts out in the middle of a fight...the announcers stop talking and the crowd goes quiet...but you can still hear the punching....does anyone have any suggestions or having the same problem? i've already returned my first copy and got a new one...and still having the same problem...i even tried a friends copy...exact same problem...I can do one fight in Fight Now, but I can never get past the Game totals screen with all the stats from the fight. This is extremely frustrating.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

LevaNuCU — Sat, 27 Jun 2009 19:33:29 GMT
• Please outline the steps you took when it freezes. restarted the box a few times, deleted the demo which i think made it worse, then deleted all saved files from fn4, deleted the file media extender then after 7 attempts in rebooting the console it RRoD.

• Does it repeatedly freeze at the same place ? no it froze at various stages of the game legacy mode particularly and the main screen including the splash screen and my xbox screen where the avatar is.

• Are you playing Legacy with a created boxer? no i was using tyson on legacy

• How many boxers have you downloaded? i downloaded 6 boxers

• Did you import any created boxers into your Legacy game? no.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

XxharrywackerxX — Sat, 27 Jun 2009 22:02:30 GMT
hey guys im on a 360 elite and i can get to some fights or training but it will randomly freeze during the middle of these. anyone else having this problem or is it my disc?

Re:Rare Freeze issue - Updated 6-26 10:30 AM

KingIIDeuce20 — Sat, 27 Jun 2009 22:36:06 GMT
IM having issues with my ps3...i go to the XMB and quit the game once im sure the HDD light isnt blinking..and then i get a black screen...the disc can be taken out..but the same black screen..any suggestions??

Re:Rare Freeze issue - Updated 6-26 10:30 AM

bnasty316 — Sat, 27 Jun 2009 22:50:55 GMT
Wow, just popped my copy of Fight Night Rd. 4 in today that I bought earlier this afternoon and have this same problem. I started up my system and started the disc. It gets to the title screen, freezes and locks up my 360. What an utter embarassment. I've been looking forward to this game forever and it sucks that it seems taking it back to the store for another copy won't help me here. I then tried connecting to XBLive and had the same problem. I tried downloading it onto my HDD (60 GB) and had the same problem. Yes, I have a lot of custom playlists (so that's probably the issue I see) but I'm not deleting them to play this or any other game. I use them on WWE Smackdown Vs. Raw 2009 for my CAW entrances and this is the first time I've ever had this happen on any system I've owned. A brand spanking new game out of the box freezing at the title screen? Who ran the tests on this thing and why do they still have a job? Shame on EA for this. Oh well, I'll bring my game back and get my money and save it until I hear a patch is available that fixes this garbage. If that doesn't happen then I'll gladly buy something else from a more reputable company and I'll make certain this is the last time I buy anything from EA. I'm sure they don't care about losing my business, but I'll make certain everyone I know hears about this. Just terrible. Apologies for the rant, I was really looking forward to spending a Saturday night at home for once and playing this game.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

Deschain81 — Sat, 27 Jun 2009 23:18:08 GMT
[quote=xbox.bnasty316]Wow, just popped my copy of Fight Night Rd. 4 in today that I bought earlier this afternoon and have this same problem. I started up my system and started the disc. It gets to the title screen, freezes and locks up my 360. What an utter embarassment. I've been looking forward to this game forever and it sucks that it seems taking it back to the store for another copy won't help me here. I then tried connecting to XBLive and had the same problem. I tried downloading it onto my HDD (60 GB) and had the same problem. Yes, I have a lot of custom playlists (so that's probably the issue I see) but I'm not deleting them to play this or any other game. I use them on WWE Smackdown Vs. Raw 2009 for my CAW entrances and this is the first time I've ever had this happen on any system I've owned. A brand spanking new game out of the box freezing at the title screen? Who ran the tests on this thing and why do they still have a job? Shame on EA for this. Oh well, I'll bring my game back and get my money and save it until I hear a patch is available that fixes this garbage. If that doesn't happen then I'll gladly buy something else from a more reputable company and I'll make certain this is the last time I buy anything from EA. I'm sure they don't care about losing my business, but I'll make certain everyone I know hears about this. Just terrible. Apologies for the rant, I was really looking forward to spending a Saturday night at home for once and playing this game. [/quote]

I was able to get the game to play by unplugging my wireless internet from the 360, then plugging it back in once past the title screen. Tried all the other things like you did, but that was the ticket.

It's still a huge pain, and I wouldn't blame you if you took the game back. Just an option to maybe get a little play time in for ya.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

bnasty316 — Sat, 27 Jun 2009 23:30:09 GMT
[quote=cem_ea_id.Deschain81][quote=xbox.bnasty316]Wow, just popped my copy of Fight Night Rd. 4 in today that I bought earlier this afternoon and have this same problem. I started up my system and started the disc. It gets to the title screen, freezes and locks up my 360. What an utter embarassment. I've been looking forward to this game forever and it sucks that it seems taking it back to the store for another copy won't help me here. I then tried connecting to XBLive and had the same problem. I tried downloading it onto my HDD (60 GB) and had the same problem. Yes, I have a lot of custom playlists (so that's probably the issue I see) but I'm not deleting them to play this or any other game. I use them on WWE Smackdown Vs. Raw 2009 for my CAW entrances and this is the first time I've ever had this happen on any system I've owned. A brand spanking new game out of the box freezing at the title screen? Who ran the tests on this thing and why do they still have a job? Shame on EA for this. Oh well, I'll bring my game back and get my money and save it until I hear a patch is available that fixes this garbage. If that doesn't happen then I'll gladly buy something else from a more reputable company and I'll make certain this is the last time I buy anything from EA. I'm sure they don't care about losing my business, but I'll make certain everyone I know hears about this. Just terrible. Apologies for the rant, I was really looking forward to spending a Saturday night at home for once and playing this game. [/quote]

I was able to get the game to play by unplugging my wireless internet from the 360, then plugging it back in once past the title screen. Tried all the other things like you did, but that was the ticket.

It's still a huge pain, and I wouldn't blame you if you took the game back. Just an option to maybe get a little play time in for ya.

[/quote]

I don't have wireless internet, nor do I have it hooked up to my PC or anything. When I want to sign into XBL I have to unplug my computer cable from my cable modem, hook my ethernet connection from my 360 up, then reset the modem. Then connect to XBL. It's a long story, don't ask. So far looking through all these stories the only thing that really makes sense is if my custom playlists I have saved on my HDD is causing the problem and I'm not going to erase them to either find out it is or is not the problem. (Not ranting at you mind you, I appreciate your advice) It's a brand new gane. There is no excuse for a brand new game not working. None. But from what I hear this has happened and not been fixed in other EA games, so it's something they know about and either don't know how to fix or don't care to fix because they know people will buy the games regardless.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

bnasty316 — Sat, 27 Jun 2009 23:31:16 GMT
sorry, double post.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

CreaM_D — Sun, 28 Jun 2009 01:14:41 GMT
Everyone just chill out and stop Crying. They said they have a fix and that it will be out in 2 weeks i mean what else do you expect them to do. I must admit that after reading this thread yesterday about the game freezing up on everyone and possibly causing Hardware Damage I decided that i was gonna pass on this title and pick up a different game. But when i got to GameStop i had a change of Heart and Decided I wasnt gonna let others Experiences have an affect on my Choice since after all i have been waiting on this game for over a year and plus its the only Good Game out. And that Choice has turned out to be one of the best gaming decisions i have made in a while because this Game is AMAZING and ive played it for 11 HOURS STRAIGHT WITH NO ISSUES whatsoever. So basically all im saying is dont Flame the game and call it garbage when your not even willing to give the DEVS time to patch it or give it a Try. And when they do patch it for you guys you will love the game as much as i do and you will have alot of Fun with it. =)

Re:Rare Freeze issue - Updated 6-26 10:30 AM

aztecawarrior09 — Sun, 28 Jun 2009 02:44:15 GMT
I have noticed that on mine it only freezes in legacy mode when i include downloaded boxers to the rooster. I have played without adding any and it seems to play alright, but as soon as i add them i get a freezed screen

Re:Rare Freeze issue - Updated 6-26 10:30 AM

Renoathf — Sun, 28 Jun 2009 03:02:39 GMT
I am also getting freezing when starting the game, I even tried loading the game onto the HD to see if it fixed it, to no avail. I have not read through all the pages on this forum but on the first few pages I saw players unplugging the wireless adapter and that works for me as well. I do not have any playlists or custom soundtracks on the HD, it's also 120gb Elite version. Hope you guys can get it figured out.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

ScolesScoreGoal — Sun, 28 Jun 2009 03:18:13 GMT
I don't think it's a rare issue but am happy that the game can be loaded by unplugging the ethernet cable and then sign back in the xbox live. If it helps I have no custom sound tracks and the elite HD.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

mp7three — Sun, 28 Jun 2009 07:05:39 GMT
my first time to the EA forums and I had to create an account just to voice my concerns and questions

Is it my game or my 360? I cant play a whole fight over 2 rounds without the screen freezing (gets pixelated blocks and the game just stops). I downloaded the game to the HD and deleted music from the HD and it still is freezing during every fight. It even did it while just scrolling throught the fighters.

Does this sound like a glitch/game/disc issue or is my 360 about to die???

Re:Rare Freeze issue - Updated 6-26 10:30 AM

DrugsBunny7000 — Sun, 28 Jun 2009 07:16:36 GMT
HOW ABOUT EA GET IT RIGHT FIRST TIEM? retards i swear

Re:Rare Freeze issue - Updated 6-26 10:30 AM

SolaGee — Sun, 28 Jun 2009 08:28:54 GMT
So ain't this a *.

I have had my 360 for 2.5 years, and guess what? After playing FNR4 and having the freezing issues, I got the RROD this morning. I have never had this happen before, and did not start having issues with my 360 until after getting and playing FNR4. Coincidence, or did this game mess my 360 up? I have played several games with my 360, use it as a media hub, have an external hard drive attached to it and never had issues, until FNR4. This is messed up!!!

Re:Rare Freeze issue - Updated 6-26 10:30 AM

SolaGee — Sun, 28 Jun 2009 08:30:12 GMT
[quote=cem_ea_id.mp7three]my first time to the EA forums and I had to create an account just to voice my concerns and questions

Is it my game or my 360? I cant play a whole fight over 2 rounds without the screen freezing (gets pixelated blocks and the game just stops). I downloaded the game to the HD and deleted music from the HD and it still is freezing during every fight. It even did it while just scrolling throught the fighters.

Does this sound like a glitch/game/disc issue or is my 360 about to die???[/quote]

Same thing i was getting, and as of today, my 360 dies - RROD. As i just said before FNR4, I had no issues like this whatsoever!!!

Re:Rare Freeze issue - Updated 6-26 10:30 AM

Cracko Kane — Sun, 28 Jun 2009 09:25:25 GMT
Some people can't just disconnect a wireless adapter from their computers and I had no luck disabling media sharing through windows firewall. So I disabled my wireless connection on my computer all together. If you have a laptop by the way, and that's where Media Sharing is enabled....keep in mind that some laptops have buttons that allow you to turn your wireless connection on and off at the push of this button.

PLEASE DO NOT PERFORM THESE ACTIONS WITHOUT READING THESE INSTRUCTIONS COMPLETELY.

since I have windows XP, you'll have to excuse the screen shots. I'll include instructions that will still allow this to work on both Operating Systems.

[b]step 1:
[/b]
hold down the windows key (the flag looking button on your keyboard) and hit the 'R' key on your keyboard. This will bring up the run window. When you have it up, type in [b]devmgmt.msc[/b] and click ok It will look something like this:

[img]http://img200.imageshack.us/img200/6196/devicemanager.jpg[/img]

This brings up your device manager which is essentially where you have the opportunity to turn hardware devices on and off.

[b]Step 2:[/b] Scroll down to [b]Network Adapaters[/b], and if there is a [b][size=18]+[/size][/b] next to it, click on the [b][size=18]+[/size][/b] so that you see a [b][size=18]-[/size][/b]. In your list of adapters you should now see your wireless device. Your computer will have it's own unique wireless adapter, so it may not be the on you see in the screen shot below. RIGHT CLICK on your wireless adapter and choose to [b]disable[/b] the device. You'll be asked something along the lines of "are you sure you want to do this..." You'll click ok, or yes, or whatever the option is.

[img]http://img72.imageshack.us/img72/1114/devicemanagertwo.jpg[/img]

You should now see that your wireless adapter has an icon over it. In windows XP it will show as a red X, in Vista it shows a different icon.

and that's it, you're done. Your wireless adapter is disabled. If you need to reenable it, just right click on it again and choose to ENABLE.

There are other ways of doing this, but this seemed to be the 1 way I could think of that would work in both Windows XP and Windows Vista exactly the same way.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

loko1920 — Sun, 28 Jun 2009 09:51:46 GMT
EA,

As I've mentioned previously, FNR4 caused freezing on my mint xbox 360 elite (falcon) and eventually RROD. My xbox was in perfect condition, rarely used (probably 100-150 hours of total gameplay), never any freezing problems, no problems, ever. So it's pretty obvious that FNR4 caused my problems. Luckily, I had a return plan, and was able to get a new xbox 360.

Now that I have a new console, I am not risking it by putting FNR4 anywhere near it; I think any normal person would react in that way. Further, it appears that your potential fix will only address title screen/startup freezing associated with custom playlists. My freezing and eventual RROD occured during gameplay and I had no custom playlists, so who knows when, or if you will ever, recognize that kind of freezing and issue a fix for that problem.

As a result, I went and tried to return my opened game to Gamestop. However, Gamestop's policy does not allow for full refunds of already-opened games.

Therefore, EA, I would like to request a full refund for FNR4. I think that is the least you can do considering that your game RROD'ed my console. Please arrange for full refunds. I am writing here because my e-mails have gone unanswered.

Best regards

Re:Rare Freeze issue - Updated 6-26 10:30 AM

xxAUGUSTUSxx — Sun, 28 Jun 2009 11:15:49 GMT
[quote=xbox.aztecawarrior09]I have noticed that on mine it only freezes in legacy mode when i include downloaded boxers to the rooster. I have played without adding any and it seems to play alright, but as soon as i add them i get a freezed screen[/quote]

Yeah I have the same crap happening on my PS3. The game freezes after one fight in Legacy mode. I have to keep turning my system off and turn it back on. My guys face changed to Humberto Soto. This game keeps freezing on me in Legacy mode. When I create a fighter it keeps showing a differents fighters face. When I fight it's my guy but in between fights it shows some other created fighter that I downloaded. When I go through the ranking in career mode it freezes. It freezes when I get to one of my downloaded fighters. The faces glitch out and then it freezes. All the downloaded fighters cause my game to freeze and all they're faces keep changing to other fighters. I'm not just coming on here to complain about stupid *, my game does'nt work properly and I'm very dissapointed. It's not kool that I can't create my own guy like everyone else. What is EA going to do about this? How can I just forget about it and go on with my life. I just threw away $70 and that is'nt kool because I can't play the game. Are we supposed to except this?

Re:Rare Freeze issue - Updated 6-26 10:30 AM

SolaGee — Sun, 28 Jun 2009 11:24:02 GMT
[quote=cem_ea_id.loko1920]EA,

As I've mentioned previously, FNR4 caused freezing on my mint xbox 360 elite (falcon) and eventually RROD. My xbox was in perfect condition, rarely used (probably 100-150 hours of total gameplay), never any freezing problems, no problems, ever. So it's pretty obvious that FNR4 caused my problems. Luckily, I had a return plan, and was able to get a new xbox 360.

Now that I have a new console, I am not risking it by putting FNR4 anywhere near it; I think any normal person would react in that way. Further, it appears that your potential fix will only address title screen/startup freezing associated with custom playlists. My freezing and eventual RROD occured during gameplay and I had no custom playlists, so who knows when, or if you will ever, recognize that kind of freezing and issue a fix for that problem.

As a result, I went and tried to return my opened game to Gamestop. However, Gamestop's policy does not allow for full refunds of already-opened games.

Therefore, EA, I would like to request a full refund for FNR4. I think that is the least you can do considering that your game RROD'ed my console. Please arrange for full refunds. I am writing here because my e-mails have gone unanswered.

Best regards[/quote]

I totally agree!!! I want a refund too!!!

Re:Rare Freeze issue - Updated 6-26 10:30 AM

freshy125 — Sun, 28 Jun 2009 11:31:28 GMT
CAN EA PLEASE GIVE US AN UPDATE?

LIKE ITS BEEN TWO DAYS AND NO PROGRESS

WHICH MEANS PEOPLE STILL CAN'T PLAY

SO WHERES AN UPDATE ON THE STATUS?????????

Re:Rare Freeze issue - Updated 6-26 10:30 AM

loko1920 — Sun, 28 Jun 2009 11:46:57 GMT
This flawed xbox 360 version of FNR4 probably constitues a "defective good" under many state consumer protection laws, and as a result, EA may have a legal obligation to arrange for full refunds. EA may not have a choice at all. Unfortunately, a lawsuit may be the only way to get EA to act.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

Srl Klr — Sun, 28 Jun 2009 11:57:49 GMT
I sent in a ticket to Easports about this and this is the response I got back:

Hi,

Thank you for contacting EA Technical Support.

I apologize for any inconvenience. I understand you are having trouble playing your game online.

We will need some more information to help locate the exact issue:-

Prior to this issue beginning, were you able to play online? And was there any change to your online setup? That may shed some light on what is causing this difficulty.

I would also request you to refresh your online connectivity through Xbox Live. The first thing you can do is to powercycle your modem. This is done by unplugging your modem from the power supply and letting it rest for about 10 to 15 minutes and then plugging it back in. During this time, you can reset your Xbox 360's time and date setting to the 11/15/2005 by following the below given steps.
Press the Xbox Guide button on the controller to enter the Dashboard.
Sign out of Xbox Live by pressing the X button.
Select the System blade.
Select Console Settings and press the A button.
Select Clock and press the A button.
Change the date to 11/15/2005 and press the A button to accept.
Combined, these steps may be able to refresh your console's connection to Xbox Live and resolve most, if not all of your connectivity issues.

Another thing you can do is to check the ports for Xbox Live. Connection issues typically are caused by one or more ports being blocked by a firewall, router, or even your Internet Service Provider to help maintain security. These ports are the doorways used to send and receive information between your computer and the server. First, try to bypass your router (if you have one) and see if the game can connect. If it does, then it means that the router itself may be blocking the needed ports for the game. If you are still unable to connect, the ports may be blocked directly by your Internet Service Provider.

The ports for Xbox Live are below. You may have to configure your router/firewall to have the game's ports open in order to connect to the servers properly. If you do not know how to configure your router, you can contact the manufacturer of the router for proper instructions. If you need to contact your ISP regarding these ports, make sure that they are open for both incoming and outgoing directions:

UDP Ports: 88 & 3074
TCP Port: 3074

I hope that this will resolve the situation. If you have any other questions, then by all means feel free to let us know. You can also refer to our extensive Self Help Knowledgebase at http://support.ea.com for common technical questions.

Thank you,

Sandy
EA Online Support

Now at least I got a reply unlike VT2009 from Sega, it's been 2 weeks and they don't have anything to say to me? Anyways that's off topic but what this response doesn't say is that they are fixing this at all. They are still acting like it's only me and a few other people with this problem and that it's somehow caused by me.

Here's my response: This happens every single time I forget to disconnect my internet connection before loading your game, it's caused by having music playlists on my computer that is connected to my 360. I'm not willing to get rid of all my playlists for 1 game as I have 100+ games and only this one causes a problem. Please fix this.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

Srl Klr — Sun, 28 Jun 2009 12:16:47 GMT
Sorry for the double post but I updated my support complaint:

Here's my response: This happens every single time I forget to disconnect my internet connection before loading your game, I can't even play the game as it gets stuck on the first scren that shows up and causes my 360 to crash. During this time period it also overheats the system, you don't want your game to be associated with the Red Ring of Death or 360 owner's with avoid it/trade it in. It's caused by having music playlists on my computer that is connected to my 360, other people on your forum have had it because of playlists on their hard drive. Your game tells people to make a custom playlist for entrance themes in the game, so how can you expect people not to have custom playlists on their pc or hard drive? . I'm not willing to get rid of all my playlists for 1 game as I have 100+ games and only this one causes a problem.

The problem is not with me/my system/my internet connection it's with your game. Please fix this.

As I've stated before I love the game and want to be able to play it without fear of it crashing if/when I forget that it's still connected to the internet when I load the game. That being said I will not change everything on my 360 just to play 1 game, if this situation isn't addressed I will be selling my game and not recommending it to my friends, relatives, coworkers or anybody else that I come into contact with on a daily basis.

I encourage anyone with this problem to let EA know that we are not going to take this and that many of us are having this problem, it still baffles me that they act like it's our problem. Let's see if they're right here's games that I've recently played, let's see if they cause my system to crash:

Virtual Tennis 2009 - No
Ghostbusters - No
Velvet Assassin - No
Raiden Fighters - No
Lego Batman - No
Overlord 2 - No
Smackdown vs Raw 2009 - No
Fight Night Round 4 - Yes

I play alot of games and spend alot of money on games, this is the only game that's ever caused my system to crash the second it is loaded. I challenge EA to man up, admit that there's a problem and work on a possible solution to said problem.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

loko1920 — Sun, 28 Jun 2009 12:21:48 GMT
[quote=xbox.Srl Klr]
I play alot of games and spend alot of money on games, this is the only game that's ever caused my system to crash the second it is loaded. I challenge EA to man up, admit that there's a problem and work on a possible solution to said problem.[/quote]

I agree, but at the rate EA is going (a fix maybe in 2-3 weeks, that will address only one kind of freezin) we may never get a fully, workable version of this game that addresses all of the freezing. Because of that, I JUST WANT EA TO GIVE ME MY MONEY BACK. EA, JUST GIVE US OUR MONEY BACK AND WE CAN CALL IT EVEN. THEN, ALL OF THE PEOPLE WITH PROBLEMS CAN GO AWAY AND LEAVE YOU ALONE, AND YOU CAN ONCE AGAIN CLAIM THAT YOU HAVE A SOLID WORKING GAME.

JUST GIVE ME MY MONEY BACK!!! I JUST SPENT $65 ON A GAME THAT IS DEFECTIVE AND THAT I WILL NEVER USE. YOU HAVE AN OBLIGATION UNDER LAW TO COMPENSATE PEOPLE FOR THE DEFECTIVE GAME! ITS NOT A CHOICE!!!

Re:Rare Freeze issue - Updated 6-26 10:30 AM

InvisibleC0w — Sun, 28 Jun 2009 12:42:58 GMT
I just ran into a problem too. I am in legacy mode I just entered the January 2012 via simulating because I had a fight in December, as soon as it entered January it has not moved. The 360 works, the menu music is still on. While I am posting this it is still on *simulating fights. Please wait....* The scroll in the bottom also stopped moving.

This better be fixed, NHL 09 ticked me off when it was released last year. I deleted the game off the hard drive, and it is still freezing at January 2012. I left it there for more then 10 minutes so it's not a Hardware problem.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

Srl Klr — Sun, 28 Jun 2009 12:52:24 GMT
This better be an isolated incident with FNR4, if this happens in Madden this year I'll kill a MFer.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

Goldy69 — Sun, 28 Jun 2009 13:00:20 GMT
HI,
I bought FN4 on xbox 360, twice, and both copys did not work, however mine hasnt been freezing on the loading screen, after a couple of minutes the game stops and a notice pops up saying; " the disc is unreadable, clean it with a soft cloth and restart your computer", I did so, and the game did not work, after returning it and buying a new copy the same thing happend, however I also do not hav xbox live, and do not have any music uploaded onto my xbox? I have been really looking forward to the game, but the only solutions I have found are for people who are having problems on the loading screen, and/or those who use xbox live, etc. Do you have a solution for my problem? Please reply asap

Re:Rare Freeze issue - Updated 6-26 10:30 AM

calcuttakid — Sun, 28 Jun 2009 13:06:47 GMT
[quote]I bought FN4 on xbox 360, twice, and both copys did not work, however mine hasnt been freezing on the loading screen, after a couple of minutes the game stops and a notice pops up saying; " the disc is unreadable, clean it with a soft cloth and restart your computer", I did so, and the game did not work, after returning it and buying a new copy the same thing happend, however I also do not hav xbox live, and do not have any music uploaded onto my xbox? I have been really looking forward to the game, but the only solutions I have found are for people who are having problems on the loading screen, and/or those who use xbox live, etc. Do you have a solution for my problem? Please reply asap[/quote]

Install the game to your hard drive.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

xxAUGUSTUSxx — Sun, 28 Jun 2009 13:17:09 GMT
Yeah I have the same crap happening on my PS3. The game freezes after one fight in Legacy mode. I have to keep turning my system off and turn it back on. My guys face changed to Humberto Soto. This game keeps freezing on me in Legacy mode. When I create a fighter it keeps showing a differents fighters face. When I fight it's my guy but in between fights it shows some other created fighter that I downloaded. When I go through the ranking in career mode it freezes. It freezes when I get to one of my downloaded fighters. The faces glitch out and then it freezes. All the downloaded fighters cause my game to freeze and all they're faces keep changing to other fighters. I'm not just coming on here to complain about stupid *, my game does'nt work properly and I'm very dissapointed. It's not kool that I can't create my own guy like everyone else. What is EA going to do about this? How can I just forget about it and go on with my life. I just threw away $70 and that is'nt kool because I can't play the game. Are we supposed to except this?

Re:Rare Freeze issue - Updated 6-26 10:30 AM

pats51 — Sun, 28 Jun 2009 13:55:26 GMT
PS3 user here

Well, freeze/game stops loading after one fight, take 157 times. It stops loading at the autosave portion after a fight, every time...if I take autosave off, it stops loading when the save option tries to come onto the screen...I can't even save one fight...i can do one fight in Fight Now...but it always stops loading after the fight is done...just tried the first ameutuer fight in legacy mode...and it stopped loading at the auto save. This is such a waste of $70. I've already tried three copies of the game...so frustrating..why should I have to turn off my system and quit the game after one single damn fight?

Re:Rare Freeze issue - Updated 6-26 10:30 AM

Stegga — Sun, 28 Jun 2009 14:03:45 GMT
Hi, first of all I'd like to say that I'm not on here to have a rant or anything I love the game and just want to get it working properly.
I bought it on release day (I'm in the UK btw) and have played it a lot since then. It crashed a couple of times on Saturday while waiting for a couple of fights to start in legacy mode. I've been playing it today and it's crashed about 5 times, 3 times it was at the loading screen waiting on a fight to start and twice it was waiting on training session to start.
I have the game installed to my Xbox Elite's hard drive, I don't have any music stored on my Xbox and I've already tried flushing my router. What else can I try to get it working?
Also, in my legacy mode I have imported several custom boxers using the boxer share feature, one of these being Evander Holyfield. When I look at the rankings the faces of where some of the other custom boxers (David Haye, Vitali Klitchko) their faces have been replaced by Holyfield's face and when I look at Holyfield's rank there is no face at all. One of the times it crashed was when I was waiting on a fight against Holyfield to start. I don't know if this info is relevant but I thought it could possibly be helpful in some way

Re:Rare Freeze issue - Updated 6-26 10:30 AM

Silverbullet767 — Sun, 28 Jun 2009 14:07:12 GMT
Well for starters, it's not 'rare' is it?

Xbox 360 Premium launch console, with 60GB HDD added this year.

I have a draytek vigor 2820n router running latest firmware with ADSL broadband.

Latest Xbox dashboard.

I loaded the game up first time without any problems.

Tried to load the game up the 2nd time, at it froze at the 'fight night round 4' screen.

The only way to fix it is to switch off the console, and start the game without the network cable plugged in.

I DONT have any playlists on the xbox, I DONT have any music stored on the xbox. I DONT have any custom tracks either. I DO have a face loaded though.

Try and test games before you release them EA, this isn't the PC market, you can't just release buggy games to the public on consoles, some people don't have xbox live, and if the don't have live there's a good chance they wont have broadband too. So tell me, what are these people to do? waste time and money changing games, trying to fix something that some programmer never got right?

I'm disappointed EA.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

rlfan82 — Sun, 28 Jun 2009 14:52:38 GMT
[quote=xbox.SolaGee][quote=cem_ea_id.loko1920]EA,

As I've mentioned previously, FNR4 caused freezing on my mint xbox 360 elite (falcon) and eventually RROD. My xbox was in perfect condition, rarely used (probably 100-150 hours of total gameplay), never any freezing problems, no problems, ever. So it's pretty obvious that FNR4 caused my problems. Luckily, I had a return plan, and was able to get a new xbox 360.

Now that I have a new console, I am not risking it by putting FNR4 anywhere near it; I think any normal person would react in that way. Further, it appears that your potential fix will only address title screen/startup freezing associated with custom playlists. My freezing and eventual RROD occured during gameplay and I had no custom playlists, so who knows when, or if you will ever, recognize that kind of freezing and issue a fix for that problem.

As a result, I went and tried to return my opened game to Gamestop. However, Gamestop's policy does not allow for full refunds of already-opened games.

Therefore, EA, I would like to request a full refund for FNR4. I think that is the least you can do considering that your game RROD'ed my console. Please arrange for full refunds. I am writing here because my e-mails have gone unanswered.

Best regards[/quote]

I totally agree!!! I want a refund too!!![/quote]

i've already PM'd 2 of EA's staff and no reply. I am in same boat....RRoD

Re:Rare Freeze issue - Updated 6-26 10:30 AM

Srl Klr — Sun, 28 Jun 2009 15:07:39 GMT
Ok, so deleting 27 soundtracks did make it so my game will load, but as soon as the patch comes out I'm getting my soundtracks back.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

freshy125 — Sun, 28 Jun 2009 15:30:30 GMT
does anyone know when the patch is coming out?

Re:Rare Freeze issue - Updated 6-26 10:30 AM

kingzubbs — Sun, 28 Jun 2009 15:34:08 GMT
I have the Xbox 360 - Elite. FN4 froze when loading, I found that it was directly related to Orb 2.0 running on my PC. Orb delivers my custom playlists to the XBox without having to save music directly to the 360. While the game was locked up at load, I killed the Orb service. Instantly the game continued to load. After Game finishs loading I can restart Orb and listed to my playlist's.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

loko1920 — Sun, 28 Jun 2009 15:43:17 GMT
don't hold your breath. They said a couple of weeks. on top of that, the fix will apparently only address freezing at the title screen/startup and caused by custom playlists. So for those like me that had gameplay freezing and no custom playlists, we may be out of luck or waiting until 2010 for a patch. That's why I want a refund NOW!!!!

Re:Rare Freeze issue - Updated 6-26 10:30 AM

freshy125 — Sun, 28 Jun 2009 15:44:15 GMT
[quote=cem_ea_id.loko1920]don't hold your breath. They said a couple of weeks. on top of that, the fix will apparently only address freezing at the title screen/startup and caused by custom playlists. So for those like me that had gameplay freezing and no custom playlists, we may be out of luck or waiting until 2010 for a patch. That's why I want a refund NOW!!!![/quote]

SERIOUSLY?

I'm freezing during the gameplay as well btw.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

loko1920 — Sun, 28 Jun 2009 16:05:21 GMT
Yep, sounds like they are only going for the title screen / custom playlists freezing:

"User: Quick question by title screen are you refering to the game or the X360 title screen (splash) where most of the problems are ocurring?

EA: The freeze occurs on the first screen when you load the game, it says Fight Night Round 4. "

So, if you have gameplay freezing or no custom playlists, you are probably out of luck.

I have been following this disaster from the beginning, as I got RROD the first night I bought the game.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

bsdempsey — Sun, 28 Jun 2009 16:31:08 GMT
Yea getting my money back would be nice seeing that the game RRoD my Xbox.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

freshy125 — Sun, 28 Jun 2009 16:33:00 GMT
that sucks, i was looking forward to playing it, and it was a good gam

BUt since im probably not going to be able to play it sucks a lot.

I just which like we were updated more. We havent heard from ea since june 26th at 10:30 am

Surely they made SOME progress on it right?

Re:Rare Freeze issue - Updated 6-26 10:30 AM

SolaGee — Sun, 28 Jun 2009 16:39:06 GMT
[quote=cem_ea_id.bsdempsey]Yea getting my money back would be nice seeing that the game RRoD my Xbox.[/quote]

Same thing here. I have to ship my console off tomorrow. It is not fair as FNR4 messed my console up. All was working prior to me playing this game. It will be nice if EA could chime in and at least let us know whats going on.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

RBeaSLy — Sun, 28 Jun 2009 17:09:36 GMT
yo im having the same problem im like 33-1 right now fighting this guy jasper williams and everytime i beat him and the ref counts to 10 the gold fight night message goes across the screen and then it just freezes even when i simulate it using espn fight night cast or just regular simulation it freezes but the other legacy mode seems 2 be working fine but how am i suppose to know its not gonna happen again, damn i thought i was the only guy with this problem and since i saved the game im just stuck on that fight and i cant go any further

Re:Rare Freeze issue - Updated 6-26 10:30 AM

freshy125 — Sun, 28 Jun 2009 19:33:08 GMT
I know everyone is having freeze problems and such but my freezing doesnt occur at the splash title screen.

It happens right in the middle of gameplay. I knock a guy out, and then it freezes.

But mostly it freezes at the loading screen.

I saved the game to my hard drive and now it says the disk is unreadable.

I tried to play without the hdd
I tried reformatting my hdd

Has anyone with this same problem used somthing that solved it?

Im open to anything please.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

loko1920 — Sun, 28 Jun 2009 19:36:21 GMT
This has turned into an epic disaster.

EA, shame on you for putting out this poisonous game. EA, shame on you for not having posted an update for two days now. EA, shame on you for not taking responsibility for these problems and not providing refunds.

EA, SHAME ON YOU!

Re:Rare Freeze issue - Updated 6-26 10:30 AM

pats51 — Sun, 28 Jun 2009 19:42:26 GMT
PS3 user again

I tried deleting what I had to install for software, and re-installed it...and it froze on the autosave after the tutorial...thanks a lot EA sports. Gotta love wasting $70 on a coaster. My game still keeps freezing at the saving screen after one fight...doesn't matter if autosave is on or not...and I don't play it online, or don't have any music soundtracks added...i keep seeing commericals for this game...and its quite disturbing. Please stop sitting on your thumbs EA.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

bnasty316 — Sun, 28 Jun 2009 21:12:32 GMT
So against my own convictions today I erased 50 songs from my custom playlist and tried to play the game and it worked. I'm enjoying it but I want the patch ASAP so I can reload those tracks for other games. I'm also hoping to avoid RRoD or other freezing issues. I agree, shame on you EA, and it baffles me how anyone could possibly defend them on this issue. They're a huge company, there's no reason this should ever make it to launch like this.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

xxAUGUSTUSxx — Sun, 28 Jun 2009 21:49:00 GMT
[quote=cem_ea_id.RBeaSLy]yo im having the same problem im like 33-1 right now fighting this guy jasper williams and everytime i beat him and the ref counts to 10 the gold fight night message goes across the screen and then it just freezes even when i simulate it using espn fight night cast or just regular simulation it freezes but the other legacy mode seems 2 be working fine but how am i suppose to know its not gonna happen again, damn i thought i was the only guy with this problem and since i saved the game im just stuck on that fight and i cant go any further [/quote]

Same problem here. The game freezes in Legacy. It seems like it's the downloaded fighters causing the problem. All the Welterweight fighters I downloaded turned to heavyweights. Zab Judah has David Haye's face, Mayweather is Vitali, etc. I'm at the point now with my Legacy that it freezes after every fight. If I'm lucky it will let me save it after a fight before it freezes. Then at least I get to go on to my next fight after I turn my PS3 back on and wait for the game to load.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

SolaGee — Mon, 29 Jun 2009 07:05:44 GMT
EA Staff:

When are we going to get a response to the issues we have raised in this thread. It is so unprofessional that we have heard nothing from you guys in days. Your FNR4 game broke and caused my 360 to RROD. I have had this console for over 2 and a half years with no issues till I played your game. At least come in the thread and defend yourself against the claims we have all made. A good number of us have claimed that your game RROD our consoles, and in my opinion there is convincing evidence that FNR4 caused the issues.

It is a huge shame how EA is acting on this issue. We support your company buying your different games over the years and I guess here is the thanks we get.

EA, shape up and respond to my claim!

Re:Rare Freeze issue - Updated 6-26 10:30 AM

NufC MickeY — Mon, 29 Jun 2009 07:31:39 GMT
The RROD is a Hardware issue and absolutely nothing to do with the drive or a game for that matter. A game just wouldnt do this. People are just trying to milk the situation in my opinion. Its very unfortunate people now have the RROD, Listen I got a PS3 on release for 500 quid, Didnt like it so swapped it for 360 with extra cash and games and stuff, First time with an xbox360, I got the RROD after 3 month. I immediatly got a replacement from the shop and after 6 month that got the RROD. The 3rd one I got a replacement from MS and it lasted a year then the dreaded RROD came along. Luckily I arranged for another replacement from MS but I never actually sent it, The packaging arrived for me to send it but I went back to the shop and somehow wangled another exchange from them. Then 2 weeks down the line I gets a phone call from the people who live in my old house and they had a 360 from MS for me in my name, They sent me a free 360 thinking id sent it to them.

But anyway Im just saying I could of very easily of blamed each and every single game what I was playing when that happened but it dont take a genius to know its nothing to do with getting RROD by playing game, Like its not done by the actual " Game " is it ? LoL. You have a hardware issue people so its down to MS to fix that. I mean as if EA are gonna supply everyone with 360`s. You wont be the first to try it on them.

Good Luck !

Re:Rare Freeze issue - Updated 6-26 10:30 AM

loko1920 — Mon, 29 Jun 2009 07:46:25 GMT
[quote=xbox.NufC MickeY]The RROD is a Hardware issue and absolutely nothing to do with the drive or a game for that matter. A game just wouldnt do this. People are just trying to milk the situation in my opinion. Its very unfortunate people now have the RROD, Listen I got a PS3 on release for 500 quid, Didnt like it so swapped it for 360 with extra cash and games and stuff, First time with an xbox360, I got the RROD after 3 month. I immediatly got a replacement from the shop and after 6 month that got the RROD. The 3rd one I got a replacement from MS and it lasted a year then the dreaded RROD came along. Luckily I arranged for another replacement from MS but I never actually sent it, The packaging arrived for me to send it but I went back to the shop and somehow wangled another exchange from them. Then 2 weeks down the line I gets a phone call from the people who live in my old house and they had a 360 from MS for me in my name, They sent me a free 360 thinking id sent it to them.

But anyway Im just saying I could of very easily of blamed each and every single game what I was playing when that happened but it dont take a genius to know its nothing to do with getting RROD by playing game, Like its not done by the actual " Game " is it ? LoL. You have a hardware issue people so its down to MS to fix that. I mean as if EA are gonna supply everyone with 360`s. You wont be the first to try it on them.

Good Luck ! [/quote]

FROM EA: "Firstly, apologies to all those FN4 fans that have been impacted by the freeze at the start of the game. We have found a code problem with how we dealt with playlists that caused this freeze – this is not hardware related."

The game causes the xbox 360 to freeze and go into overdrive & overheat, and for some leading to RROD. Now, of course, the xbox 360 shouldn't be so flawed, but it is. And game manufacturers make games all the time that are compatible with the xbox 360. Here, EA has failed in that regard.

Sorry, I had a mint 1.5 year old xbox 360 elite, never any problems. At 6pm the other day I put in FNR4 = Freeze. Try again = Freeze. At 6.30pm I try again, for the 6th time, it freezes and during the freeze the screen turns black and I get RROD. No way that my xbox 360 started freezing for the first time at 6pm and at 6.30pm I got RROD, and FNR4 had nothing to do with it at all. NO WAY.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

WSMASH2 — Mon, 29 Jun 2009 07:57:25 GMT
I never had any playlist on the 2 360s this game broke. The game destroyed both HDD on the systems and removing the HDD allow the system to work.

Now, how do I save years of achievements?

Re:Rare Freeze issue - Updated 6-26 10:30 AM

SolaGee — Mon, 29 Jun 2009 08:18:07 GMT
[quote=xbox.NufC MickeY]The RROD is a Hardware issue and absolutely nothing to do with the drive or a game for that matter. A game just wouldnt do this. People are just trying to milk the situation in my opinion. Its very unfortunate people now have the RROD, Listen I got a PS3 on release for 500 quid, Didnt like it so swapped it for 360 with extra cash and games and stuff, First time with an xbox360, I got the RROD after 3 month. I immediatly got a replacement from the shop and after 6 month that got the RROD. The 3rd one I got a replacement from MS and it lasted a year then the dreaded RROD came along. Luckily I arranged for another replacement from MS but I never actually sent it, The packaging arrived for me to send it but I went back to the shop and somehow wangled another exchange from them. Then 2 weeks down the line I gets a phone call from the people who live in my old house and they had a 360 from MS for me in my name, They sent me a free 360 thinking id sent it to them.

But anyway Im just saying I could of very easily of blamed each and every single game what I was playing when that happened but it dont take a genius to know its nothing to do with getting RROD by playing game, Like its not done by the actual " Game " is it ? LoL. You have a hardware issue people so its down to MS to fix that. I mean as if EA are gonna supply everyone with 360`s. You wont be the first to try it on them.

Good Luck ! [/quote]

I get your point of view, but understand where I am coming from: I had no issues whatsoever prior to playing FNR4. I have never experienced game freezes or anything of this nature till FNR4. I have had my console since January 2007 and it has seen several hours of game play, and I even use it as a media hub for movies, music and pictures, and again, I never had any issues. Is it just a "coincidence" that this happened? I strongly doubt it!

Needless to say I am out of of a console at least for the next couple of weeks. And FYI, software could absolutely cause hardware issues. I work in the IT industry, so I know this first hand.

One other thing NufC MickeY, I am not trying to get a freebie from EA. I just want them to own up to the issue, admit it, and fix the problem. That's all!!! There is obviously a problem here!

Re:Rare Freeze issue - Updated 6-26 10:30 AM

SolaGee — Mon, 29 Jun 2009 08:23:24 GMT
[quote=xbox.NufC MickeY]The RROD is a Hardware issue and absolutely nothing to do with the drive or a game for that matter. A game just wouldnt do this. People are just trying to milk the situation in my opinion. Its very unfortunate people now have the RROD, Listen I got a PS3 on release for 500 quid, Didnt like it so swapped it for 360 with extra cash and games and stuff, First time with an xbox360, I got the RROD after 3 month. I immediatly got a replacement from the shop and after 6 month that got the RROD. The 3rd one I got a replacement from MS and it lasted a year then the dreaded RROD came along. Luckily I arranged for another replacement from MS but I never actually sent it, The packaging arrived for me to send it but I went back to the shop and somehow wangled another exchange from them. Then 2 weeks down the line I gets a phone call from the people who live in my old house and they had a 360 from MS for me in my name, They sent me a free 360 thinking id sent it to them.

But anyway Im just saying I could of very easily of blamed each and every single game what I was playing when that happened but it dont take a genius to know its nothing to do with getting RROD by playing game, Like its not done by the actual " Game " is it ? LoL. You have a hardware issue people so its down to MS to fix that. I mean as if EA are gonna supply everyone with 360`s. You wont be the first to try it on them.

Good Luck ! [/quote]

One other thing NufC MickeY, I am not trying to get a freebie from EA. I just want them to own up to the issue, admit it, and fix the problem. That's all!!! There is obviously a problem here!

Re:Rare Freeze issue - Updated 6-26 10:30 AM

Apokalipser — Mon, 29 Jun 2009 08:24:40 GMT
Are EA takin the * with this "freeze at start-up" stuff....does that mean they aren't even looking into why our games are freezing the console at random points of gameplay? they keep saying "at start-up" as if to use it as an excuse when their patch doesn't work for the other freezing this better get fixed quick because it is ruining my 360 makin it freeze up constantly whenever I try to play FNR4

Re:Rare Freeze issue - Updated 6-26 10:30 AM

Dakker75 — Mon, 29 Jun 2009 08:34:03 GMT
"Rare"...

Yeah, right.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

loko1920 — Mon, 29 Jun 2009 09:12:01 GMT
[quote=xbox.Apokalipser]Are EA takin the * with this "freeze at start-up" stuff....does that mean they aren't even looking into why our games are freezing the console at random points of gameplay? they keep saying "at start-up" as if to use it as an excuse when their patch doesn't work for the other freezing this better get fixed quick because it is ruining my 360 makin it freeze up constantly whenever I try to play FNR4[/quote]

That's the exact reason why I'm seeking a refund. Apparently, EA is only looking at title screen/startup freezing related to custom playlists. That fix will take about 2-3 weeks. Who knows when, or if ever, EA will look into gameplay freezing and freezing not related to custom playlists and RROD. That may take another 6 months for EA to admit and resolve.

THAT IS WHY EA MUST RECALL THIS GAME AND/OR ISSUE REFUNDS, NOW!!!!!!!!!!

Re:Rare Freeze issue - Updated 6-26 10:30 AM

C19RTA — Mon, 29 Jun 2009 10:04:04 GMT
Ok first time since I've had the game it's freezed twice in one day. I'm an xbox user and each time I went/came out of the weight class rankings it's freezed on me forcing me to turn my xbox off and then back on.

What's up?

Re:Rare Freeze issue - Updated 6-26 10:30 AM

xxAUGUSTUSxx — Mon, 29 Jun 2009 11:54:49 GMT
It's official that the 360 and the PS3 are having the same problems. Since I've deleted my downloaded fighters I've had no problem at all. I still wish I could have my own entrance music.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

loko1920 — Mon, 29 Jun 2009 13:41:37 GMT
EA, can we please get an update? Thanks much.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

Cotteyroo — Mon, 29 Jun 2009 14:45:39 GMT
Im not going to bother with legacy there seems to be just to much faults etc. Mine crashes after every fight i have. Its probably something to do with importing boxers. I imported 20 and had freezing all the time and like boxers heads changing. While my friends who haven't imported any havent had any problems at all in legacy mode.

Patch and update please EA and quick.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

KrackerJackeD — Mon, 29 Jun 2009 15:06:06 GMT
my game does not freeze at startup, it freezes during fights. i've called EA support several times to get it fixed, and tried all of their tricks, e.g. erasing save game profile, deleting music, doing the x x lb rb x x code, and still nothing works. i want my money back. but if i know there is definatly a patch coming out and i mean soon, then i'll hold onto the game a bit longer.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

sk88z — Mon, 29 Jun 2009 15:36:20 GMT
With regards to the Legacy Mode freeze issues that some users are experiencing, the team is working to re-create the issue and determine the root cause.

We appreciate your patience and will inform the community as to the resolution once we determine the exact issue for the freezes and have an appropriate fix to assist our users.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

SolaGee — Mon, 29 Jun 2009 15:46:02 GMT
Here is my back and forth email with EA. These guys are a huge joke

[u][b]Me:[/b][/u]

It seems that Fight Night Round 4 has crashed my Xbox 360 causing it to have 3 flashing red lights (RROD). If you read your forum at http://forum.ea.com/eaforum/posts/list/285/248706.page you can see that I am not the only one this hass happened to.

When I started playing FNR4 I was at first experiencing freezing issues which over that past couple of days has escalated to my Xbox getting the RROD. Due to this I have to send my 360 back to Microsoft. There is something seriously flawed in the game, and I need a refund as even when I get my Xbox back I do not plan to play the game if it will crash my 360 again.

[u][b]Them:[/b][/u]

Hi,

Thank you for contacting EA Technical Support. I'm sorry to hear you are experiencing difficulties, and apologize for any inconvenience.Sometimes certain configurations can conflict with your game. Set any controller, sound, and video settings to their default setting. This can be done deleting the game's settings information from the hard drive. Try playing the game again.
This could also be an issue involving corrupt game save files. You will need to remove game related save data by following the below given steps.

1. Power on the Xbox without a game disc inside to display the Xbox dashboard.
2. Select Memory and press A
3. Select Hard Disc and press A
4. Scroll through the save games until you find your specific game.
5. Press the A button while selecting a files to delete them.
6. Confirm deletion when prompted.
7. Repeat until you no longer see any of the game files left on the Xbox hard disc.
8. Restart system with game inside. Try running your game again.

This issue can also be due to any NON-OFFICIAL Peripherals connected to your console. Please unplug all non-official peripherals connected to your console. The easiest way to ensure this is to unplug any peripherals except for the official licensed controllers that came with the system. This includes any memory cards or network adaptors. When the console is starting up it will calibrate the controllers. Do not move the thumb sticks or press any of the buttons until the EA logo appears.

Example of non-licensed equipment manufacturers: Nyko AirFlow, MadCatz MicroCon, Mad Catz Dual Force 2.

If the issue persists, try clearing console cache, follow these steps:

1. Locate the System section of the Xbox 360 Dashboard.
2. Select Memory, select Hard Drive, and then press Y to view the device options screen.
3. On the Controller, press the X, Left Bumper, and Right Bumper buttons in this order: X, X, LB, RB, X, X
4. You will be prompted to confirm system maintenance, select Yes by pressing A.

I hope that resolves the situation. If you have any other questions, then by all means feel free to let us know. You can also refer to our extensive Self Help Knowledgebase at http://support.ea.com for common technical questions.

Thank you,

Roger
EA Online Support

[u][b]Here is my reply back to them:[/b][/u]

Roger,

How can I perform the steps you have stated above when your game Fight Night Round 4 has crashed my xbox 360 console already???? Did you read my initial email correctly? YOUR GAME CRASHED MY CONSOLE! I am in the process of shipping my console to Microsoft for repair thanks to EA Fight Night Round 4. How do I go about getting a refund for Fight Night Round 4 as I do not intend to play the game?

And just to let you know I had no NON-OFFICIAL peripherals connected to my console so that was definitely not a problem at all. All I had connected to my box was all official licensed things that came with the system.

Bottom line is that your company has a defective product which has lead to my perfectly fine and working console to crash. Because of EA I have to ship my console to Microsoft for repairs. Your product Fight Night Round 4 caused my console to RROD.

I hereby again request a refund for the game. Go to your forum at http://forum.ea.com/eaforum/posts/list/285/248706.page and it is evident that a mojor problem exists with Fight Night Round 4. All I want now is a refund for the game.

Thanks.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

KlNG OF KINGS — Mon, 29 Jun 2009 16:08:59 GMT
I once again suggest that all of you look at the link provided so you know what's in store for you. This FNR4 problem is Madden '09 all over again. If you are expecting a patch/refund, you might as well forget about it. Because of what happened with Madden last year and now FNR4, I definitely will not be getting Madden the first day it's available this year. I'll wait a few days and check for reports of freezing (again).

ENJOY!

http://forum.ea.com/eaforum/posts/list/90005.page

Re:Rare Freeze issue - Updated 6-26 10:30 AM

loko1920 — Mon, 29 Jun 2009 16:13:28 GMT
This is just depressing, and sad that EA can get away of this. Really is.

And for those claiming that we are just making this up....yea, all of us conspired together to come on these boards to trash EA and claim that we had freezing problems and RROD when we really did not. We have nothing else better to do with our lives. EA is perfect. It's all a big lie.

SURE!

Re:Rare Freeze issue - Updated 6-26 10:30 AM

loko1920 — Mon, 29 Jun 2009 16:16:46 GMT
[quote=xbox.sk88z]With regards to the Legacy Mode freeze issues that some users are experiencing, the team is working to re-create the issue and determine the root cause.

We appreciate your patience and will inform the community as to the resolution once we determine the exact issue for the freezes and have an appropriate fix to assist our users.[/quote]

Thanks for the update. Please look into all kinds of freezing, not just startup/title screen freezing caused by custom playlists. Many of us have gotten freezing/rrod during gameplay (including in legacy mode), and many of us had no custom playlists on our console. So please do not narrow your focus to only one kind of freezing, many thanks.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

sk88z — Mon, 29 Jun 2009 16:25:43 GMT
[quote=cem_ea_id.loko1920][quote=xbox.sk88z]With regards to the Legacy Mode freeze issues that some users are experiencing, the team is working to re-create the issue and determine the root cause.

We appreciate your patience and will inform the community as to the resolution once we determine the exact issue for the freezes and have an appropriate fix to assist our users.[/quote]

Thanks for the update. Please look into all kinds of freezing, not just startup/title screen freezing caused by custom playlists. Many of us have gotten freezing/rrod during gameplay (including in legacy mode), and many of us had no custom playlists on our console. So please do not narrow your focus to only one kind of freezing, many thanks.[/quote]

Totally understood loco. The devs are on the forums and have been tracking people's issues and though rrod on the most part is attributed to hardware, we are still investigating whether or not the game is pushing the limits of people's systems though this has yet to be determined.

The team is glad to have resolved one the initial freeze at the start up screen for some users and will continue to work hard to nail down the other suspected issues.

Again, we appreciate everyone's patience.

Re:Rare Freeze issue - Updated 6-26 10:30 AM

SolaGee — Mon, 29 Jun 2009 16:38:35 GMT
[quote=xbox.sk88z][quote=cem_ea_id.loko1920][quote=xbox.sk88z]With regards to the Legacy Mode freeze issues that some users are experiencing, the team is working to re-create the issue and determine the root cause.

We appreciate your patience and will inform the community as to the resolution once we determine the exact issue for the freezes and have an appropriate fix to assist our users.[/quote]

Thanks for the update. Please look into all kinds of freezing, not just startup/title screen freezing caused by custom playlists. Many of us have gotten freezing/rrod during gameplay (including in legacy mode), and many of us had no custom playlists on our console. So please do not narrow your focus to only one kind of freezing, many thanks.[/quote]

Totally understood loco. The devs are on the forums and have been tracking people's issues and though rrod on the most part is attributed to hardware, we are still investigating whether or not the game is pushing the limits of people's systems though this has yet to be determined.

The team is glad to have resolved one the initial freeze at the start up screen for some users and will continue to work hard to nail down the other suspected issues.

Again, we appreciate everyone's patience.[/quote]

First, let me say I appreciate the fact that an EA rep is now responding.

Secondly, EA could claim that RROD is mainly hardware related, but as I have stated, it cannot be a coincidence that we all play the same game, and many of us in here got RROD at the same time. The main link is playing FNR4. The devs need to investigate this thoroughly and not let this fall by the wayside!

Re:Rare Freeze issue - Updated 6-26 10:30 AM

sk88z — Mon, 29 Jun 2009 16:42:35 GMT
[quote=xbox.SolaGee][quote=xbox.sk88z][quote=cem_ea_id.loko1920][quote=xbox.sk88z]With regards to the Legacy Mode freeze issues that some users are experiencing, the team is working to re-create the issue and determine the root cause.

We appreciate your patience and will inform the community as to the resolution once we determine the exact issue for the freezes and have an appropriate fix to assist our users.[/quote]

Thanks for the update. Please look into all kinds of freezing, not just startup/title screen freezing caused by custom playlists. Many of us have gotten freezing/rrod during gameplay (including in legacy mode), and many of us had no custom playlists on our console. So please do not narrow your focus to only one kind of freezing, many thanks.[/quote]

Totally understood loco. The devs are on the forums and have been tracking people's issues and though rrod on the most part is attributed to hardware, we are still investigating whether or not the game is pushing the limits of people's systems though this has yet to be determined.

The team is glad to have resolved one the initial freeze at the start up screen for some users and will continue to work hard to nail down the other suspected issues.

Again, we appreciate everyone's patience.[/quote]

First, let me say I appreciate the fact that an EA rep is now responding.

Secondly, EA could claim that RROD is mainly hardware related, but as I have stated, it cannot be a coincidence that we all play the same game, and many of us in here got RROD at the same time. The main link is playing FNR4. The devs need to investigate this thoroughly and not let this fall by the wayside![/quote]

You bet, my man. Trust me when I say that these issues are at a very high priority for the team at this time.

Re:Rare Freeze issue - Updated 6-29 1:40PM

loko1920 — Mon, 29 Jun 2009 17:08:48 GMT
Thanks for the update, much appreciated. That's all we really wanted; to know what's going on.

I'm sure you guys are as frustrated as us. I would really love to be able to play this game free of any freezing or any other issues. I was so looking forward to playing this game. Hopefully you guys will be able to come up with a patch that can take care of these problems, and that will let us focus on the game itself and not its problems.

Just please understand our frustration as you deal with this matter. Many of us have spent $70 on this game, only to not be able to play it because of freezing issues. Worst yet, some have lost their console altogether. I'm sure you can understand the frustration level there.

Best of luck, and I'm crossing my fingers for a good resolution and a solid, error-free game that makes all people happy.

Re:Rare Freeze issue - Updated 6-29 1:40PM

mmalone1221 — Mon, 29 Jun 2009 17:33:30 GMT
This is ridiculous. I have done everything suggested to fix the game, and deleted nearly everything on my HD to try and play it. It is one of the only video games that I play, and nothing works to fix the legacy mode freezing. Now I have been forced to sign up for an EA account to complain, because they don't return emails. I just don't understand why you would release a game that clearly does not work. It's not some strange glitch, it freezes during the loading screen. So it probably wasn't difficult to "recreate" the problem, because if you play the game, you will run into it immediately.

I have deleted all custom music

Reformatted the HD

Deleted the Demo (which didn't work anyway)

Removed the HD (which makes the game real fun to play, considering I can't play the only mode I want to)

Returned the game (only to get another *&#$& copy that doesn't work)

Tried it on 3 x-box's (one of which is now broken)

Now your solution is a patch that I have to download, when I don't plat any games online and will have to pay more for that too? Usually don't care about this sort of thing, but you released something that just doesn't work. No more PR friendly suggestions please, tell us how to ix it, or give everyone their money back.

Or, hire me, because I certainly would like to go into a business releasing a product for 65 bucks a pop that doesn't work. I mean @*##, i can just wipe my ^&#^# on a blank cd and sell it if you have the clout to promote it. Thanks guys.

Re:Rare Freeze issue - Updated 6-29 1:40PM

CountryBoy1974 — Mon, 29 Jun 2009 18:10:22 GMT
[b]This Thread will be Locked and Moved to the New Fight Night Round 4 Techical Support Forum[/b]

Re:Rare Freeze issue - Updated 6-29 1:40PM

MR WHITE 4551 — Mon, 29 Jun 2009 18:32:39 GMT
I've never been 'rare' in my life, that is such PR *, haha here's my rare system and problem....

my config:

Type of Xbox 360 - Elite, Pro or Arcade? - PRO

What dashboard version are you running on your console? Can be found in ‘System Info’ - NXE ( the new Dashboard with newest updates )

When did you purchase your console? - July 2008

HDD Size - 20GB

Remaining Space on HDD after the download - ~6GB

Connection Speed - 8.000mbit

Router type/Model - Netgear

Wireless or Cable? - Cable

What time and date did this occur? - every time

Do you have other games that freeze on the machine? - nope

Troubleshooting - Freeze at the first screen - nothing happens

Where does the locking up occur? Title? Menu? Gameplay? - First Screen ( every time )

Does it always lock up at the same spot? - yes

Does disconnecting the network cable help? - NO

Does it still lock up without a profile signed in? - yes - with or without - it doesnt matter

Thanks spoogers , now I wanna punch your head in so send me your gamertag, so i can do it when you fix the game

Re:Rare Freeze issue - Updated 6-29 1:40PM

LevaNuCU — Mon, 29 Jun 2009 18:36:55 GMT
i cannot express how pssed off i was when not only did my game freeze it RRoD my console! however i have since then calmed down and we all need to calm down until the issue has been resolved by EA.

raving and ranting will NOT change anything.

We need to give them a chance to fix the problem and address the reason for hardware failure.

Right now any RRoD units that are still covered by the 3 year warranty can be fixed at no cost by microsoft which in turn i am sure will bill EA.

Everyone else out of the 3 year warranty will need to be addressed once the OFFICIAL statement from EA is made.

i am still angry but we need to give them a chance in the Dev team and corporate to make good by their loyal customers.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Attaie — Mon, 29 Jun 2009 18:46:46 GMT
[b]SK88Z Thank You For Reassuring Us But EA Should Have Tested For These Kind Of Problems And If They Did Then They Did A Really Bad Job, Anyway Thanks SK88Z For Keeping Us Up To Date.

-Attaie[/b]

Re:Rare Freeze issue - Updated 6-29 1:40PM

Attaie — Mon, 29 Jun 2009 18:49:18 GMT
[b]Sorry For The Double Post Buy I Sincerely Hope EA Will Do Something For The Consumers Affected Which Will Make Up For The Problems These Issues Have Caused[/b]

Re:Rare Freeze issue - Updated 6-29 1:40PM

Dannybhurst — Mon, 29 Jun 2009 19:21:22 GMT
While playing fight night round 4, when i change to go 2 a different weight class, the game freezes.

Is that a rare problem being fixed?

Re:Rare Freeze issue - Updated 6-29 1:40PM

loko1920 — Mon, 29 Jun 2009 20:59:58 GMT
A tip for EA, try testing the game on older consoles, Falcon and Zephyr, not just Jasper.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Mon, 29 Jun 2009 21:10:23 GMT
Will EA be fixing the freezing for ps3 60GB owners too. I cant play legacy mode.

Re:Rare Freeze issue - Updated 6-29 1:40PM

will1SHOT — Mon, 29 Jun 2009 22:17:11 GMT
[size=18]hello yall[/size]

[b]this is my first post here, although ive been following this thread for a few weeks now...

i personally havent had any problems as of late with my game, it never gives me problems

but i wanted to post to HELP the EA TEAM solve the problem. as the more INFO they recieve of different peoples freeze occurances. the easier itll be for them to figure otu the main problem...[/b]

my game has froze TWO TIMES. both at the SAME SPOT.
while in LEGACY MODE, during a LOADING screen waiting for a fight to load it froze.

its done this two times. my model is a 14.2, rarely overheats i dont play it too long at a time and keep it in great shape. i bought my xbox may of this year...

i deleted my albums all mp3's all videos, and it hasnt froze again... but

it froze like 20 fights deep into my career. and never in any other mode or at any other time, so i saw this as a very small problem that happens in the video game world.... just look back at ps1-ps2, when systems got old, basiclly freezing would be a main main thing u would have to deal with, playstation 1's especially. once u owend one of those puppys for 2-3 years, if u were a hardcore gamer, that * would NOT work properly for long...

but then again, i hear people saying their game has froze at the same spot every single time, disabbling them from playing particular parts of a game... THISSSSS shouldnt happen, not on old games ,and ESPECIALLY brand new games. so there is defiently a problem

so my PERSONAL opinion is, xbox's kinda have a bad rep for breakdowns and RROD's, no other system has a rep of breaking so fast and so consistantly.... so therefor for a game to give a laser problems with reading it, and freezing, will definelty lead to a higher chance of a breakdown...
but with all that aside, a game system is designed to work, and although xbox can be very sensative of a console, the fight night game defiently has some bugs that are not mixing well with certain xbox's

ive heard of several different freezing cases.
- the main menu screen
- many Legacy mode freezes (weight class jump, loading fights, etc)
many more , i just cant recall them all with all this on my mind...

but let me add one final thing
for all those connected to the online connection, freezing can always always ALWAYS be router / internet connection

so make sure its the game thats causing u the problem, not ur old beat down xbox that freezes with tons of other games or ur busted * router or wack * internet connection lol

im out, just wanted to give all my info n opinion on this situation as i truly feel bad for all the people who have not gotten the true experience of this great great game

ea , keep up the good work.

ps. where can i send a resume ill help u solve this problem

Re:Rare Freeze issue - Updated 6-29 1:40PM

will1SHOT — Mon, 29 Jun 2009 22:18:32 GMT
sorry, double posted by accident

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Tue, 30 Jun 2009 01:57:59 GMT
Rare? I dont think so. I've played every day this week and the thing will just crash at random points in the game. I'll get a green screen or lined screen like the old NES game system did or sometimes just a locked up screen. Do i have to blow on my 360 for this game to work? There seems to be no exact time when it'll happen but I'm afraid it's damaging my 360. Please fix. This is a great game! Don't get me started on the server issues Thanks for letting me vent

Kevin

Re:Rare Freeze issue - Updated 6-29 1:40PM

Jomama41 — Tue, 30 Jun 2009 02:03:28 GMT
Sorry Willishot but the fact that everyones 360s were working just fine before this game along. So please don't go blaming it on our "old beatdown xboxs". My game also goes to a green screen of death while online, not just in any particular mode.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Tue, 30 Jun 2009 03:34:50 GMT
For the attention of an Admin / EA bod.

I had a slightly different lock up to the one being discussed;

Last night I went to play FNR4 for the first time, I was carrying out a "Fight Now", matching Joe Calzaghe against Roy Jones Jnr at London venue.

In the 4th round the audio stream was lost (first commentary) second later all audio, I pressed pause. Thinking this may synch it back, the game was then locked. Initially the guide button would work, then that stopped responding too. I could not get the game out of the hang and had to power off.Comments0 comments | post a comment to Microsoft

See above, console info;
My gamertag : Availble to EA if needed
This happened around 11pm BST
I have an Elite and I'm connected to a Sony Bravia via HDMI.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Power n Glory — Tue, 30 Jun 2009 05:02:15 GMT
[quote=xbox.Jomama41] Sorry Willishot but the fact that everyones 360s were working just fine before this game along. So please don't go blaming it on our "old beatdown xboxs". My game also goes to a green screen of death while online, not just in any particular mode.[/quote]

It's partly EA's fault but also the 360's. It just can't handle the game and I think it has something to do with systems with the old chips. My 360 has been crashing on certain games for months now. Can't play GTA4, can't play Forza 2, can't play Call of Duty 4, GOW2....I'll play for 5 minutes and it crashes. I'm expecting the Red Rings any day now but it hasn't happend yet and it's been like this for months. Microsoft won't fix it for free unless it gets the RROD.

Been playing Fight Night 4 and it keeps crashing as well but it hasn't Red Ringed out yet. If the game was a major killer of systems, mine should have conked out now and thrown in the towel but it's still going, but crashing all the time. This is my second 360, I get the feeling Microsoft has rigged my console so it won't get the RROD error but keeps freezing.lol

Wondering if anyone has the same freezing problem with Fight Night on the new Jasper (Arcade) models.

Re:Rare Freeze issue - Updated 6-29 1:40PM

doctorbiffgood — Tue, 30 Jun 2009 05:10:50 GMT
Type of Xbox 360 - Elite, Pro or Arcade? elite

What dashboard version are you running on your console? Can be found in ‘System Info’ nxe latest updates etc

When did you purchase your console? 3 weeks ago

HDD Size 120gb

Remaining Space on HDD after the download 94.4gb

Connection Speed ?

Router type/Model netgear

Wireless or Cable? cable

What time and date did this occur? everytime

Do you have other games that freeze on the machine? nope

Troubleshooting

What is your Gamertag? doctorbiffgood

Where does the locking up occur? Title? Menu? Gameplay? title

Does it always lock up at the same spot? yep

Does disconnecting the network cable help? yep works fine now when not connected to net

Is you console connected to a PC? Does disconnecting it from the PC remedy the issue? connected to router, so see above

Does removing your HDD remedy the issue? dont need too

Do you have custom music or streaming music on your system? Does moving that to a memory card and deleting it from your HD remedy the issue? deleted it, still no joy

Does it still lock up without a profile signed in? aint tried that

i hope theres a fix for this at some point soon

Re:Rare Freeze issue - Updated 6-29 1:40PM

NufC MickeY — Tue, 30 Jun 2009 06:40:45 GMT
Guys I could never get the demo to work, Would freeze on first screen. I thought the full game would be fine but its the same, So I read posts on here about the issues and tryed removing my HD, Its 120 gig one. Its worked but theres no point in playing without being able to save so I was desperate to find what it was and gutted thinking the 120 gig HD id just paid 90 quid for was broken. So I read that dissconnecting the wireless device from the back while it loads and it worked, Was buzzin so I contended with doing this all the time to play. Then I realised I had a saved playlist with only 2 songs for NHL09, I deleted those and it worked without dissconnecting anything, Just loaded right up and never once has frozen while playing. However I really wanted the Calzaghe entrance song in the game " Unbeaten Continues " and Ricky Hattons " Blue Moon " so I put them on and now I have to unplug the wireless again just till its loaded. Again its very unfortunate people are having a more severe issue with it freezing Mid game.

Like ive always said if EA keep in touch with us all the time like they have been and dont revert back to being the most ignorant company on the planet like they used to be then they and us as fans and customers wont fall short. This has been there downfall in the past with other titles, You send them emails and stuff and you just always get an automated message back and they never used to answer anyone.

Keep up the great work EA coz even communicating with us makes a whole lot a difference for me, Then we know you are hard at work on this problem. We are behind you.

Also to the Community manager who is on here, Could you please ask the dev team to fix the online quiting issue, Im yet to play online but I know from UFC game that I just got so Peed off and wound up with people doing this I almost smashed up my control pad, So until something is done about the quiters il be staying away from the online modes. Please please please put something in place to stop this.

P.S HEY GUYS ive just realised something, How on earth are they gonna patch the game when the game is locking up on the first screen so wont be able to update the game ? Ive just thought of it man. You wont be able to download the patch if its locking up beforehand. ??????????????

Re:Rare Freeze issue - Updated 6-29 1:40PM

BBGunner420 — Tue, 30 Jun 2009 06:55:50 GMT
I have a 120 GB, and it has been working fine for me. I haven't been having any problems. I also don't have any customs music lists either. I wouldn't say its the 120 GB, it must be something else. I played the demo before buying the game and I didn't have a problem playing that, so I bought the game and played it but now hesistate to play it because of all these problems people are having. Im playing a NON EA GAME till this is resolved or they issue some sort of refund or something is issued. I'm with the people...FIX THESE PROBLEMS THAT NEVER SHOULD HAVE BEEN THERE TO BEGIN WITH!!!!!!!!!!!!

Re:Rare Freeze issue - Updated 6-29 1:40PM

KlNG OF KINGS — Tue, 30 Jun 2009 09:32:29 GMT
I was able to return the game to my Gamestop for store credit last night, so I was able to rid myself of this garbage. If you haven't already tried doing this, go for it. You certainly can't be hurt by trying.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Sola-G — Tue, 30 Jun 2009 09:49:57 GMT
[quote=xbox.KlNG OF KINGS]I was able to return the game to my Gamestop for store credit last night, so I was able to rid myself of this garbage. If you haven't already tried doing this, go for it. You certainly can't be hurt by trying.[/quote]

How much did you get back? The full price?

Re:Rare Freeze issue - Updated 6-29 1:40PM

KlNG OF KINGS — Tue, 30 Jun 2009 09:58:27 GMT
[quote=cem_ea_id.Sola-G][quote=xbox.KlNG OF KINGS]I was able to return the game to my Gamestop for store credit last night, so I was able to rid myself of this garbage. If you haven't already tried doing this, go for it. You certainly can't be hurt by trying.[/quote]

How much did you get back? The full price?[/quote]

Yep, the full $60+. It was store credit, not cash. Still, I probably would have spent the money on another game, anyway. So, it was just as good.

Re:Rare Freeze issue - Updated 6-29 1:40PM

SolaGee — Tue, 30 Jun 2009 10:10:45 GMT
[quote=xbox.KlNG OF KINGS][quote=cem_ea_id.Sola-G][quote=xbox.KlNG OF KINGS]I was able to return the game to my Gamestop for store credit last night, so I was able to rid myself of this garbage. If you haven't already tried doing this, go for it. You certainly can't be hurt by trying.[/quote]

How much did you get back? The full price?[/quote]

Yep, the full $60+. It was store credit, not cash. Still, I probably would have spent the money on another game, anyway. So, it was just as good.[/quote]

Was the game already opened? I might just do the same, even though it doesn't matter since my Xbox is crapped out anyways.

Thanks FNR4

Re:Rare Freeze issue - Updated 6-29 1:40PM

KlNG OF KINGS — Tue, 30 Jun 2009 10:14:42 GMT
[quote=xbox.SolaGee][quote=xbox.KlNG OF KINGS][quote=cem_ea_id.Sola-G][quote=xbox.KlNG OF KINGS]I was able to return the game to my Gamestop for store credit last night, so I was able to rid myself of this garbage. If you haven't already tried doing this, go for it. You certainly can't be hurt by trying.[/quote]

How much did you get back? The full price?[/quote]

Yep, the full $60+. It was store credit, not cash. Still, I probably would have spent the money on another game, anyway. So, it was just as good.[/quote]

Was the game already opened? I might just do the same, even though it doesn't matter since my Xbox is crapped out anyways.

Thanks FNR4 [/quote]

Yeah, it was opened. I told them that I tried three different FNR4 discs from Gamestop, Target, and Best Buy. I also told him how EA has admitted to the problem. He took the game back without a problem and gave me store credit for the full amount. I wasn't about to accept getting f'd in the butt with this game.

I put a full reserve down on NCAA Football 10 since I have never had a problem with that franchise. Knock on wood.

Re:Rare Freeze issue - Updated 6-29 1:40PM

will1SHOT — Tue, 30 Jun 2009 10:40:23 GMT
i wasnt 'blaming it' on any 'old beatdown xboxs'

i was simply stating, the xbox console has a history or breaking down more then ANY other system.
and in addition, this game works fine for 80% of the buyers, the 20% that have problems, theres a good good chance your xbox was on its last leg, about to die on you, and this game simply pushed it over the edge and blew it out (for those with RROD)... for the people who are just getting freezes, it might be similar, xbox pooping out on you... but clearly the game wasnt made to run smooth on the xbox, it wasnt tested correctly, and has definite bugs, so i do agree that the game is flawed. but since only some systems and such a small % of people are having problems.. is it really the game or possibly an xbox hardware problem ???

this isnt the only game that has causes problems with the xbox (gears of war and more )
so i truly think, games that push the systems to their max such as these awesome games, will be only danger to a used up laser. or if u just got a weak laser.

xboxs break so randomly and easily, u wanna talk about ea not making a quality product. if thats how u feel u should go to microsoft n complain about them making systems that break so randomly n easily. thats much more of a problem then a game in my opinion.

if fight night didnt give ur console RROD , then the next top notch game would have. ur xbox was about to die.
people have had xbox's for 2 months and died. 4 months, died, 6 months, died, 8 months, 9 months...
so it dont matter how new ur xbox is, it matters how well it was made , if u got unlucky with a * one, its gunna break soon enough.

Re:Rare Freeze issue - Updated 6-29 1:40PM

infinityBCRT — Tue, 30 Jun 2009 10:45:32 GMT
Good to hear this issue is being resolved. With Custom soundtracks being supported across more and more games I hope EA starts testing a large amount of soundtracks with all of their games. Even with NHL 09, even though it didn't cause any absolute freezing issues, if you actually used the custom soundtrack feature as intended it was impossible to use if you had a large amount of playlists.

Re:Rare Freeze issue - Updated 6-29 1:40PM

finnishplayer84 — Tue, 30 Jun 2009 10:46:35 GMT
Ok, this "Rare" freeze issue isn't as rare as you think it is. My legacy mode freezes every single ****ing time at the same spot. I go to awards, and when i scroll fighter of the year in from andrew golota to mayweather jr, it locks up, and not loading the picture of mayweather. It happens all the time. I have the PS3 version. Also, it shows the wrong pictures for many fighters. Why does it do this? is CAB files for some of the boxers corrupted? Does it have to do with Editing CABs AFTER they are imported to Legacy?

* EA. I want answers, now! This isn't the first time you release untested piece of * you call a game, I've had problems with many other games from EA. C&C 3, Kane's wrath, Red alert 3.

Now, i want this thing working or my money back, and ANSWER TO ME PERSONALLY. I'm sick of this crap. I want answers, and i want them TODAY.

And don't talk about patience to me, there is enough patience waiting for the damn game. When i pay 59€ for a game, i expect it to work. Right now legacy is unplayable. FIX IT!!!

Re:Rare Freeze issue - Updated 6-29 1:40PM

Lewygee — Tue, 30 Jun 2009 13:34:07 GMT
Rare.......hmmmmmmm

I'm another disgruntled PS3 owner that couldn't wait for this game to come out and start my rise to boxing greatness.

Unfortunatly my legacy mode has [b]FROZEN[/b] after just my 9th Fight SAME place every time after my fight it [b]freezes[/b] while auto-saving.

I await EA's response with not so optimistic baited breath!

Re:Rare Freeze issue - Updated 6-29 1:40PM

FASEOFMARS — Tue, 30 Jun 2009 14:01:34 GMT
hello all.

i own a PS3 60GB

fight night round 4 will freeze at random points and at random times..

more so while im online or connected to the ea servers.. and more so when i create a fighter..

this is complete bs.. i have brought it back and got a new one today and its doing the same thing.. my ps3 is brand new.. all i have played is call of duty and fight night round 4.. i play call of duty for hours online and it runs smooth.. i play fight night and it freezes pretty much everytime causing me to restart my ps3 which i do not enjoy.

i demand a recount.. ea should make this game proper and give everyone who bought it a new version for their old useless version.. online is not compulsory, and a patch will only help those with a broadband connection. so i ask, ahemm' WE ask "own up to it! you put out a game that was not ready.. like i said i demand a recount! you need the people.. dont do us like this.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Tue, 30 Jun 2009 14:31:00 GMT
I've had the game since the 24th, and only started having Legacy freeze issues today. I have NO custom music on my 360. In particular, I get the freeze if I stay at the Yearly Awards page for more than a second (it didn't happen earlier, but now it started doing it), and I just had another freeze going from a fight back to the Legacy menu. It may be of interest that the fight moved me from Prospect to Club Fighter status.

Re:Rare Freeze issue - Updated 6-29 1:40PM

JAY 3089 — Tue, 30 Jun 2009 15:09:00 GMT
[b][color=red][u]To bad I don't have a playlist on my Xbox nor do I stream and my game STILL freezes![/u][/color][/b]

Re:Rare Freeze issue - Updated 6-29 1:40PM

loko1920 — Tue, 30 Jun 2009 15:25:56 GMT
my bad

Re:Rare Freeze issue - Updated 6-29 1:40PM

KlNG OF KINGS — Tue, 30 Jun 2009 15:37:00 GMT
[quote=cem_ea_id.loko1920]Wasn't this thread 20 pages ++++?

How come it is only 15 pages now; anyone know? Just curious.[/quote]

It's 25 pages on my screen.

Re:Rare Freeze issue - Updated 6-29 1:40PM

loko1920 — Tue, 30 Jun 2009 15:47:03 GMT
It was only showing up as 15 before, but now back to 25.

Good luck EA. I'm really dying to play this game! Hopefully you can come up with a patch to fix ALL freezing/RROD problems soon!! Been waiting for this game forever!

Re:Rare Freeze issue - Updated 6-29 1:40PM

CreaM_D — Tue, 30 Jun 2009 16:08:51 GMT
Look in order to have your Fight Night Runnin smooth with no problems you just have to follow 6 simple steps. 1) DISCONNECT YOUR ETHERNET CABLE 2)DELETE ANY BOGUS MUSIC TRACKS SUCH AS SONGS YOU DOWNLOAD OFF OF LIMEWIRE OR SOME OTHER P2P NETWORK FROM YOUR HDD 3) GO TO CONSOLE SETTINGS AND TURN AUTO START TO DISABLED 4) INSERT YOUR FIGHT NIGHT ROUND 4 AND INSTALL IT TO YOUR HDD 5) AFTER ITS DONE INSTALLING RESTART YOUR CONSOLE AND START IT BACK UP AND YOU SHOULD SEE FIGHT NIGHT IN THE PLAY GAME SQUARE OF YOUR DASHBOARD. GO TO IT AND HIT (Y) BUTTON THEN HIT PLAY FROM HARD DRIVE. 6) ONCE THE GAME HAS LOADED FEEL FREE TO RE CONNECT YOUR ETHERNET CABLE FOR ONLINE PLAY 7) ENJOY =) TRUST ME THESE STEPS WORK IVE GOT FIGHT NIGHT TO WORK PERFECTLY ON ME AND MY BROTHERS XBOX'S BYE FOLLOWING THESE STEPS AND THE GAME HAS NOT FROZEN ON ME EVEN ONCE!!!

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Tue, 30 Jun 2009 16:14:00 GMT
a way around it i found is to disconnect you internet cable from the back of the 360 til you reach the start page on fnr4 the sign in to xboxlive. mine worked fine

Re:Rare Freeze issue - Updated 6-29 1:40PM

bsdempsey — Tue, 30 Jun 2009 17:15:01 GMT
Does not work for everyone....there are more issues then that alone.....my xbox has been fried. I am not blaming EA for that I guess the box can't handle games like FNR4 something at 60 FPS

Re:Rare Freeze issue - Updated 6-29 1:40PM

gazjones105 — Tue, 30 Jun 2009 17:53:01 GMT
my game also freezes sometimes but my main concern is the stats glitch im getting. when i return to my saved legacy career game my win stats show random numbers like -11039584 (-11039584)-0

when i go to fight history there are also no records of previous fights and all the other CPU fighters stats are glitched too.
last time i looked my record showed 40 (40)-40-40 and so were all other fighters. my real stats are 6(6)-0-0

i did disconnect from live and created a new legacy mode. since being disconnected from live it SEEMS to be fine. ive saved it lots of times and came out of the game and back in to the game and the stats are ok.

i then connected to live to fight online and then went back to the legacy mode (connected to live) and the glitch has kicked in again.

+++can you look in to fixing this in the patch please EA as i cannot keep pulling the internet connection out everytime i want to play legacy mode.

thank you

Re:Rare Freeze issue - Updated 6-29 1:40PM

krastian — Tue, 30 Jun 2009 18:06:31 GMT
I just started a game in Legacy Mode (using Roy Jones in case it freezes up and I'm screwed with my CAB) and haven't had any problems yet.....although it seems like it's freezing when people have moved up the ranks a bit.

So far, the only time it has frozen on me is in the settings when I'm trying to change the difficulty.

I don't have any custom playlists or streaming music coming in either.

Oh well, at least I can get past the title screen and my system isn't fried.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Tue, 30 Jun 2009 23:42:39 GMT
I have a PS3 80gig unit.

FN4 freezes up every time I get about half way through the first round of the third fight in the amateur tournement when i start a legacy mode. the round begins with no sound and then around 56 secodns left in the round the game freezes. PS button won't restart or reboot the PS3 and I have to reboot the unit from the on/off switch.

i returned the disc as defective, deleted all of the saved game material and installed data and reinstalled the game but still get the same problem.

i have downloaded photos from the EA server for gameface.

Re:Rare Freeze issue - Updated 6-29 1:40PM

T-LEAF13 — Tue, 30 Jun 2009 23:43:26 GMT
[quote=Anonymous]I have a PS3 80gig unit.

FN4 freezes up every time I get about half way through the first round of the third fight in the amateur tournement when i start a legacy mode. the round begins with no sound and then around 56 secodns left in the round the game freezes. PS button won't restart or reboot the PS3 and I have to reboot the unit from the on/off switch.

i returned the disc as defective, deleted all of the saved game material and installed data and reinstalled the game but still get the same problem.

i have downloaded photos from the EA server for gameface.[/quote]

sorry for repost, i wasn't logged in.

Re:Rare Freeze issue - Updated 6-29 1:40PM

T-LEAF13 — Tue, 30 Jun 2009 23:44:36 GMT
[quote=Anonymous]I have a PS3 80gig unit.

FN4 freezes up every time I get about half way through the first round of the third fight in the amateur tournement when i start a legacy mode. the round begins with no sound and then around 56 secodns left in the round the game freezes. PS button won't restart or reboot the PS3 and I have to reboot the unit from the on/off switch.

i returned the disc as defective, deleted all of the saved game material and installed data and reinstalled the game but still get the same problem.

i have downloaded photos from the EA server for gameface.[/quote]

sorry, reposted b/c i wasn't logged in before.

Re:Rare Freeze issue - Updated 6-29 1:40PM

MAD360 — Tue, 30 Jun 2009 23:57:31 GMT
Hey guys, for people who are having freezes on opening screen on the 360, could also be the same on the PS3, if you have your 360 or PS3 on the same network as a computer that has the media extender turned on and married to the 360 or PS3, the solution is to either turn that computer off, or go to the configuration of media center or media player and remove the 360 or PS3 associations. The game will no longer freeze at startup. This is the reason why people who are playing/streaming music from their computers to the game are having the startup screen freeze.

Again, remove/disable media center/media player extender to eliminate the problem. I found a useful procedure on microsoft site:

http://windowshelp.microsoft.com/Windows/en-us/help/c48f1279-4f0f-472b-8f54-a275109bd8341033.mspx

EA, please contact me for my reward for troubleshooting/solving your bugs

MADMAN

Re:Rare Freeze issue - Updated 6-29 1:40PM

Lewygee — Wed, 1 Jul 2009 03:38:53 GMT
I think I may have found the cause for my legacy mode freeze.

I have imported serveral downloaded boxers into my legacy mode and the heads were all mixed up, i.e I had Floyd Mayweatehrs head in the main screen of legacy mode.

I have started a new legacy mode without importing downloaded boxers and it seems to be working (for now).

Im 12 fights into my new career and I havent had any freezing (yet)

Im holding my breath and hoping that the freezing issue is with Downloaded boxers being imported into legacy mode and the mixing up of the faces.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Swannster — Wed, 1 Jul 2009 06:36:34 GMT
I can certainly echo everyones frustation here with the Legacy freezes with imported CABs. Its doing my head in too.

At least EA [b]are[/b] acknowledging it and have the devs on it.

[quote]UPDATE - June 29th, 1:40 PM

With regards to the freeze issues in Legacy Mode that some users are experience, the dev team are working to re-create the issue on our end and determine the next steps towards providing a fix once the exact reason for the freeze is nailed down.

We appreciate the community's patience as we work around the clock to resolve the issue.[/quote]

Hang on in there...!!

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Wed, 1 Jul 2009 07:45:12 GMT
Is any one having issues when starting leagcy mode at all?

My retail copy reports that the disc is dirty and throws me back into the dashboard setting everytime i try to create a legacy mode.

Checked the disc for any errors and no scratches or marks and is as new as only had the game since friday

Am running on a x360, nxe dashboard, 20gb hard drive (11gb free), and no internet connection (not signed in to live)

Help much appreciated

Re:Rare Freeze issue - Updated 6-29 1:40PM

SolaGee — Wed, 1 Jul 2009 08:32:42 GMT
All I want to know is why EA is ignoring those of us that got RROD on our 360 consoles because of FNR4.

EA in my opinion is not addressing that issue!!! Again, FNR4 RROD my console. I had no issues prior to this game. I have no custom playlists, no streaming music nothing.

EA, what is being done for those of us who have RROD consoles because of FNR4?

I will continue to post in this forum, send emails to EA until I get an answer!!! I buy your products all the time shelling out $60+ on your several of EA games year after year so as a consumer I deserve to be heard and have my issue resolved!

Re:Rare Freeze issue - Updated 6-29 1:40PM

loko1920 — Wed, 1 Jul 2009 09:22:23 GMT
[quote=xbox.SolaGee]All I want to know is why EA is ignoring those of us that got RROD on our 360 consoles because of FNR4.

EA in my opinion is not addressing that issue!!! Again, FNR4 RROD my console. I had no issues prior to this game. I have no custom playlists, no streaming music nothing.

EA, what is being done for those of us who have RROD consoles because of FNR4?

I will continue to post in this forum, send emails to EA until I get an answer!!! I buy your products all the time shelling out $60+ on your several of EA games year after year so as a consumer I deserve to be heard and have my issue resolved![/quote]

I don't think EA wants to admit the RROD issue. It's a tough one for them, and could lead to hefty litigation. Let's just hope they can come up with a COMPLETE patch, that resolves all Freezing and RROD (including freezing during gameplay and freezing not related to custom playlists).

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Wed, 1 Jul 2009 11:00:29 GMT
I've been experiencing freezing every 5 to ten minutes, it takes another ten minutes to load up the game as it's plagued with slow loading screens. I can not progress in my legacy as it freezes at the same point every time. Does EA not have testers??????

Re:Rare Freeze issue - Updated 6-29 1:40PM

SolaGee — Wed, 1 Jul 2009 11:26:51 GMT
[quote=cem_ea_id.loko1920][quote=xbox.SolaGee]All I want to know is why EA is ignoring those of us that got RROD on our 360 consoles because of FNR4.

EA in my opinion is not addressing that issue!!! Again, FNR4 RROD my console. I had no issues prior to this game. I have no custom playlists, no streaming music nothing.

EA, what is being done for those of us who have RROD consoles because of FNR4?

I will continue to post in this forum, send emails to EA until I get an answer!!! I buy your products all the time shelling out $60+ on your several of EA games year after year so as a consumer I deserve to be heard and have my issue resolved![/quote]

I don't think EA wants to admit the RROD issue. It's a tough one for them, and could lead to hefty litigation. Let's just hope they can come up with a COMPLETE patch, that resolves all Freezing and RROD (including freezing during gameplay and freezing not related to custom playlists).[/quote]

That's fine with me, but they better figure out how to refund us for the crappy game then. I spent $60+ on a game that destroys my Xbox meaning I cannot even play the game. * them and their patch!!!

Them refunding me for the cost of the game is all I want as luckily I was still under warranty with Microsoft to fix the RROD issue, but the fact is their crappy * * piece of * game caused the RROD!!!

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Wed, 1 Jul 2009 11:30:53 GMT
I actually noticed the CAB/Legacy freeze problem some 10 mins into playing the game last week.
The freeze issue at the title screen (while pretty important) really just glossed over a much nastier bug in the legacy game.

I hope it gets addressed faster than the mentioned "2-3 weeks" as now everyone has played with the CABs and starting to experiment with them in Legacy, its only a matter of time before everyone hits this showstopper and this place will go into meltdown.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Wed, 1 Jul 2009 11:41:44 GMT
After suffering three more freezes at the same position in the game I reset the xbox for a eighth time today to find that the game will no longer load up at all. I deleted all my save data etc but it still will not load. I now have a £40 disc that is useless. If someone from EA could keep us informed more regularly or better still offer us a refund that would be brilliant.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Wed, 1 Jul 2009 11:48:21 GMT
[quote=Anonymous]After suffering three more freezes at the same position in the game I reset the xbox for a eighth time today to find that the game will no longer load up at all. I deleted all my save data etc but it still will not load. I now have a £40 disc that is useless. If someone from EA could keep us informed more regularly or better still offer us a refund that would be brilliant.[/quote]

Asa bit more info to help EA - I am using a launch Elite console that has not failed with anything once, I disables all music and the espn stuff as I was told that would help, well it didn't. The game would continue to lock up in my 9th legacy fight, I would re boot the console and have to book the fight and train again, it would continue to freeze just aster I pressed A at the judge's scorecards. I then removed all fight night 4 data off my HDD and tried again, This time the console moves to a black screen and will lock up, no guide, nothing.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Wed, 1 Jul 2009 13:18:50 GMT
For me it didnt not help removing the HDD. But removing my xbox wireless adaptor did help

Type of Xbox 360 - Elite, Pro or Arcade? Elite

What dashboard version are you running on your console? Can be found in ‘System Info’

When did you purchase your console?

HDD Size 120

Remaining Space on HDD after the download 19GB

Connection Speed 25/25 mbit

Router type/Model Linksys WRT610N

Wireless or Cable? Wireless

What time and date did this occur?

Do you have other games that freeze on the machine? No

Troubleshooting Remove Wireless adaptor

What is your Gamertag? Hjortby

Where does the locking up occur? Title? Menu? Gameplay? Title

Does it always lock up at the same spot? Yes

Does disconnecting the network cable help? Yes (wireless)

Is you console connected to a PC? Does disconnecting it from the PC remedy the issue? Dont know

Does removing your HDD remedy the issue? No

Do you have custom music or streaming music on your system? Does moving that to a memory card and deleting it from your HD remedy the issue? No

Does it still lock up without a profile signed in? Yes

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Wed, 1 Jul 2009 13:44:18 GMT
[quote=Anonymous][quote=Anonymous]After suffering three more freezes at the same position in the game I reset the xbox for a eighth time today to find that the game will no longer load up at all. I deleted all my save data etc but it still will not load. I now have a £40 disc that is useless. If someone from EA could keep us informed more regularly or better still offer us a refund that would be brilliant.[/quote]

Asa bit more info to help EA - I am using a launch Elite console that has not failed with anything once, I disables all music and the espn stuff as I was told that would help, well it didn't. The game would continue to lock up in my 9th legacy fight, I would re boot the console and have to book the fight and train again, it would continue to freeze just aster I pressed A at the judge's scorecards. I then removed all fight night 4 data off my HDD and tried again, This time the console moves to a black screen and will lock up, no guide, nothing.[/quote]

Further update : I unplugged my network adapter and played offline and it worked fine with no issues.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Wed, 1 Jul 2009 13:49:08 GMT
This is terrible. I've exchanged 5 copies now and I get the same issue. WHile in legacy mode either right before the training after it simulates up until that point or right after a match, FNR4 freezes on me. I have a ps3. It sucks when you put out 80 dollars for a game and then you cant even play the main mode. I don't even really want to play this game anymore because it is ruining my fun.

The only thing that I found that works some of the time is to go into the game utilities section off the dashboard and click triangle on fight night round 4 and then delete. When you restart the game you will have to download their data again, but this has work like 1 of 4 times for me. So i'm not on match 5 on in my legacy, i'm on match 9 now. It sucks when you have to fight the guy like 3-15 times and then at the end of the fight hope that you will be able to save the game and not have to fight the guy again.

I'm very disappointed with EA. They have made the best sports games for yeaaaaaars now and I've been playing almost all of the EA sports games yearly since like 95. I'm starting to feel like I need to switch my brands because I had a similar problem with Madden 09.

Re:Rare Freeze issue - Updated 6-29 1:40PM

King Druid — Wed, 1 Jul 2009 13:59:41 GMT
RROD has nothing to do with the game. I'll lay out an example to help you understand

if you work on your computer in a hot closet and just use it for web browsing and appears to be working great ofcourse because the processor isnt doing much. Then one day you say hey I'll try out this new game that came out and BAM! your computer overheats and dies. Would that be the games fault? NO OFCOURSE NOT!

if you received a RROD thats because the hardware could not take what Fight Night was doing. There are other people in this world playing the same game on their 360 with NO RROD because the hardware was in a stable state and can take it. If you received an RROD its most likely that your 360 was already in a bad spot and the extra push killed it. You may have not noticed that bad spot, but that guy in the closet I described earlier didn't notice it either when he was browsing the web.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Wed, 1 Jul 2009 14:58:42 GMT
I deleted the demo, it still froze for me at start up. I took out the ethernet cable out in the back and I started it up no problem. I sense it may be a windows media center issue. I have no media on my xbox on my hard drive. The only media thats on my xbox is from the computer through Windows Media Player and Windows Media Center. I am not about to turn off my Media capabilities because of this...

EA Fix this!

Re:Rare Freeze issue - Updated 6-29 1:40PM

loko1920 — Wed, 1 Jul 2009 15:41:19 GMT
[quote=xbox.King Druid]RROD has nothing to do with the game. I'll lay out an example to help you understand

if you work on your computer in a hot closet and just use it for web browsing and appears to be working great ofcourse because the processor isnt doing much. Then one day you say hey I'll try out this new game that came out and BAM! your computer overheats and dies. Would that be the games fault? NO OFCOURSE NOT!

if you received a RROD thats because the hardware could not take what Fight Night was doing. There are other people in this world playing the same game on their 360 with NO RROD because the hardware was in a stable state and can take it. If you received an RROD its most likely that your 360 was already in a bad spot and the extra push killed it. You may have not noticed that bad spot, but that guy in the closet I described earlier didn't notice it either when he was browsing the web.[/quote]

So the xbox elite (falcon chip) I had, with no previous freezing ever, just happened to die when I bought FNR4?? Again, no freezing ever, but I put in FNR4 at 6pm, it freezes. I try again, freeze. Upon the 6th try, about 15 minutes later, it freezes and DURING the freeze, the screen turns black and I get RROD. So in your opinion, my Xbox 360 was going to freeze regardless at 6pm that day (even if I had put another game in my console, not FNR4), it was going to freeze 6 more times, and on the 6th try, it was going to freeze and RROD. So, had I put, let's say UFC undisputed in my xbox 360 at 6pm instead of FNR4, I would have still likely gotten 6 freezes and then RROD on the 6th freeze? and FNR4 had absolutely nothing to do with the RROD? Surrrre, you go ahead and believe that (and the tooth fairy).

EA, please address all freezing (including gameplay freezing and freezing not related to custom playlists) and RROD issues. Please don't only address title screen related to custom playlists and legacy mode freezing.

Re:Rare Freeze issue - Updated 6-29 1:40PM

SolaGee — Wed, 1 Jul 2009 15:47:14 GMT
[quote=cem_ea_id.loko1920][quote=xbox.King Druid]RROD has nothing to do with the game. I'll lay out an example to help you understand

if you work on your computer in a hot closet and just use it for web browsing and appears to be working great ofcourse because the processor isnt doing much. Then one day you say hey I'll try out this new game that came out and BAM! your computer overheats and dies. Would that be the games fault? NO OFCOURSE NOT!

if you received a RROD thats because the hardware could not take what Fight Night was doing. There are other people in this world playing the same game on their 360 with NO RROD because the hardware was in a stable state and can take it. If you received an RROD its most likely that your 360 was already in a bad spot and the extra push killed it. You may have not noticed that bad spot, but that guy in the closet I described earlier didn't notice it either when he was browsing the web.[/quote]

So the xbox elite (falcon chip) I had, with no previous freezing ever, just happened to die when I bought FNR4?? Again, no freezing ever, but I put in FNR4 at 6pm, it freezes. I try again, freeze. Upon the 6th try, about 15 minutes later, it freezes and DURING the freeze, the screen turns black and I get RROD. So in your opinion, my Xbox 360 was going to freeze regardless at 6pm that day (even if I had put another game in my console, not FNR4), it was going to freeze 6 more times, and on the 6th try, it was going to freeze and RROD. So, had I put, let's say UFC undisputed in my xbox 360 at 6pm, I would have likely gotten 6 freezes and then RROD on the 6th freeze? Surrrre, you go ahead and believe that (and the tooth fairy).[/quote]

Exactly Loko...Some people want to defend EA and say that the RROD has nothing to do with FNR4, but it has everything to do with it. So well put Loko. My experience was just like yours. No freezing EVER, no black screen EVER until FNR4 so King Druid take that stuff elsewhere.

Re:Rare Freeze issue - Updated 6-29 1:40PM

JQM278 — Wed, 1 Jul 2009 16:45:08 GMT
My game is freezing also, however, it is actually freezing during my career in Legacy Mode.

I currently have fought 54 fights, my record is 54-0 with 50 KOs. when I go to try and train for my next fight, the game goes to simulate fights up until the date of my training......it simulates a day or two and then it completely freezes while trying to simulate a day.

I called customer support and went through a bunch of steps, like removing the Demo, removing my wireless connection, and performing the maintenance on my hard drive. (I have an X-Box 360 w/60 gb hard drive). I am waiting for an email from ea customer support, but I was wondering if anyone else has had this problem when they get to a certain point in their Legacy Mode career.

Re:Rare Freeze issue - Updated 6-29 1:40PM

mmalone1221 — Wed, 1 Jul 2009 17:15:28 GMT
Has anyone heard anything new, rather then a PR statement about either:

1) How to fix the Freezing, and the x-box it destroyed?

2) If they will refund the game, or is game stop is taking them back?

I wrote an email to EA sports, and haven't heard anything back. They keep putting out those #%@^ messages saying they are working around the clock to fix it. I just don't understand how a product that clearly doesn't work can be released.

If anyone has any advice on how to fix this issue please let me know. Again, I have done everything they have said. However, I refuse to delete everything on my x-box because I feel like it won't work. But, I have both lost an x-box in the process, and my other system won't work and has frozen in every way imaginable.

Also, does anyone have a direct customer support address that I can email where I can get some sort of response?

Thanks

Re:Rare Freeze issue - Updated 6-29 1:40PM

Bert McGirt25 — Wed, 1 Jul 2009 22:49:30 GMT
Type of Xbox 360 - Elite, Pro or Arcade? Elite

What dashboard version are you running on your console? Can be found in ‘System Info’ ? (I see no dashboard info on there)

When did you purchase your console? About 2 yrs ago

HDD Size 120GB

Remaining Space on HDD after the download 95.5GB

Connection Speed: DSL

Router type/Model: D-Link WBR-2310

Wireless or Cable? Cable

What time and date did this occur? Every day for last 3 days

Do you have other games that freeze on the machine? No

Troubleshooting

What is your Gamertag? Bert McGirt25

Where does the locking up occur? Title? Menu? Gameplay? Gameplay and legacy mode calendar

Does it always lock up at the same spot? Yes and No. For gameplay, if froze twice in two separate fights around the 7th or 8th round. Yesterday it locked up at the legacy mode calendar (same spot), but I deleted my custom music and it solved the problem. Today it froze in the same spot (when trying to move up a weight class)

Does disconnecting the network cable help? No

Is you console connected to a PC? Does disconnecting it from the PC remedy the issue? No

Does removing your HDD remedy the issue? (Can't replicate if I remove my HDD)

Do you have custom music or streaming music on your system? Does moving that to a memory card and deleting it from your HD remedy the issue? Yes and no. At first it did (see above), but now it freezes at the same spot no matter what I do.

Does it still lock up without a profile signed in? See 2 questions above

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Thu, 2 Jul 2009 00:53:22 GMT
I smell class action.... Any lawyers in the house??????

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Thu, 2 Jul 2009 03:02:38 GMT
Rare freeze issue my *, its happening all the time for me. legacy is pretty lame anyway what with the garbage training and poor progression so the freeze issue is really * me off.

Sort it out EA.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Thu, 2 Jul 2009 07:18:05 GMT
so i got this game yesterday, played a versus game against a buddy no problem. Later on i thought id get into the legacy mode get cracking... first i decided to make me own boxers, so as im filling the details out it crashes, i tried two more times with creating with the same freeze and message that says disk unreadable. does the same when i tried ressurecting a pro boxer, infact it happened during the opening movie!

This is a joke, Ive got problems with manager mode in fifa too EA what on earth are you trying to do to us, ive been lucky an not pushed it an got the rrod but what about everyone else?

And if were looking for blame its defo EA, But microsoft wouldnt have this problem if they built a decent console...

My gamertags rl4lf, for some reason i cant link it to this...MORE EA SHITE

Re:Rare Freeze issue - Updated 6-29 1:40PM

King Druid — Thu, 2 Jul 2009 08:59:11 GMT
[quote=xbox.SolaGee][quote=cem_ea_id.loko1920][quote=xbox.King Druid]RROD has nothing to do with the game. I'll lay out an example to help you understand

if you work on your computer in a hot closet and just use it for web browsing and appears to be working great ofcourse because the processor isnt doing much. Then one day you say hey I'll try out this new game that came out and BAM! your computer overheats and dies. Would that be the games fault? NO OFCOURSE NOT!

if you received a RROD thats because the hardware could not take what Fight Night was doing. There are other people in this world playing the same game on their 360 with NO RROD because the hardware was in a stable state and can take it. If you received an RROD its most likely that your 360 was already in a bad spot and the extra push killed it. You may have not noticed that bad spot, but that guy in the closet I described earlier didn't notice it either when he was browsing the web.[/quote]

So the xbox elite (falcon chip) I had, with no previous freezing ever, just happened to die when I bought FNR4?? Again, no freezing ever, but I put in FNR4 at 6pm, it freezes. I try again, freeze. Upon the 6th try, about 15 minutes later, it freezes and DURING the freeze, the screen turns black and I get RROD. So in your opinion, my Xbox 360 was going to freeze regardless at 6pm that day (even if I had put another game in my console, not FNR4), it was going to freeze 6 more times, and on the 6th try, it was going to freeze and RROD. So, had I put, let's say UFC undisputed in my xbox 360 at 6pm, I would have likely gotten 6 freezes and then RROD on the 6th freeze? Surrrre, you go ahead and believe that (and the tooth fairy).[/quote]

Exactly Loko...Some people want to defend EA and say that the RROD has nothing to do with FNR4, but it has everything to do with it. So well put Loko. My experience was just like yours. No freezing EVER, no black screen EVER until FNR4 so King Druid take that stuff elsewhere.[/quote]

Wow. I'm speechless. I'll go ahead and take common sense and 10 years of Motherboard design, computers systems and components elsewhere.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Baked Alf — Thu, 2 Jul 2009 09:50:15 GMT
I had the freezing issue on the main screen for 360,but I went and deleted every playlist on my computer and now it works fine.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Thu, 2 Jul 2009 10:15:50 GMT
for freeze at the accueil
deconnect ethernet cable ,
enjoy

Re:Rare Freeze issue - Updated 6-29 1:40PM

CoffiUK — Thu, 2 Jul 2009 12:12:54 GMT
[quote=xbox.JQM278]My game is freezing also, however, it is actually freezing during my career in Legacy Mode.

I currently have fought 54 fights, my record is 54-0 with 50 KOs. when I go to try and train for my next fight, the game goes to simulate fights up until the date of my training......it simulates a day or two and then it completely freezes while trying to simulate a day.

I called customer support and went through a bunch of steps, like removing the Demo, removing my wireless connection, and performing the maintenance on my hard drive. (I have an X-Box 360 w/60 gb hard drive). I am waiting for an email from ea customer support, but I was wondering if anyone else has had this problem when they get to a certain point in their Legacy Mode career.[/quote]

I have now got same problem. initially suffered from freeze on first screen but fixed this by disconnecting ethernet cable. Now after about 35 bouts in legacy mode freezes when simulating fights up to do training day. Freeze on Wed 11th every time without fail

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Thu, 2 Jul 2009 12:43:45 GMT
I'm also having severe freezing issues in Legacy Mode. Every freeze so far has been on menus, just after simulating to the date when I have my first training session before a fight.

Haven't tried disconnecting the ethernet cable yet, so will see if that does anything...

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Thu, 2 Jul 2009 17:02:53 GMT
Anyone else seeing freezes outside of legacy mode? I have not started legacy mode till the issues are addressed, but I'm still seeing lockups on fight now fights.

I seee audio drop, (360 connected on HDMI as its an Elite) and then seconds later the screen goes black. I've had this happen twice I'm signed into live, but just playing locally. The only way I can recover is to reboot the console

I'm running NXE and not seeing issues in other games.

Re:Rare Freeze issue - Updated 6-29 1:40PM

TheGoldenBoy7o7 — Thu, 2 Jul 2009 18:33:32 GMT
Ps3 freezes when playing legacy mode... -_-

Rare Freeze issue - Updated 6-29 1:40PM

xxAUGUSTUSxx — Thu, 2 Jul 2009 19:33:30 GMT
[quote=xbox.sk88z][b]UPDATE - June 29th, 1:40 PM[/b]

With regards to the freeze issues in Legacy Mode that some users are experience, the dev team are working to re-create the issue on our end and determine the next steps towards providing a fix once the exact reason for the freeze is nailed down.

We appreciate the community's patience as we work around the clock to resolve the issue.

[b]UPDATE - June 26th, 10:30 AM[/b]

Good news. The devs have been working around the clock and have a fix for the issue which will be patched following testing of the fix and the appropriate approvals. Here's a note from EA_Baron from his poll thread:

[i]Firstly, apologies to all those FN4 fans that have been impacted by the freeze at the start of the game. We have found a code problem with how we dealt with playlists that caused this freeze – this is not hardware related. We have a fix that solves it and are arranging a title update / patch as soon as possible (this generally takes 2 to 3 weeks to get through the various stages and available on LIVE). To avoid the freeze, please ensure you have less than 35 playlists on your console or streaming from an external source such as a PC via Windows Media Center. Thanks again for the communities dedication and support ![/i]

It's the downloaded fighters. I deleted all my downloaded fighters 2 days ago and I've had no problems. It really sucks that I can't play the Lega MODE

[b]UPDATE - June 25th 9:30 PM[/b]

For the people that are currently dealing with the issue it looks like we have some resolution. Here's a post from EA_Baron on page 10 of this post.

[i]Good evening, it’s definitely better than this morning.

We have finally managed to recreate the freeze on some of our machines !

The issue seems to point to playlists (yes some forum members have said this already). The playlists could stream from the PC to the Xbox 360 using Windows Media Player or another media application. If there are a high number of playlists (this will vary from console to console, but seems like 35+) in the library and the Xbox 360 is granted share permissions to the library, the title will freeze on some consoles.

We can now focus our attention at working out why this is happening and what is the best solution for it.

For users that are experiencing a freeze that they feel is not related to the above, please PM me as we will continue to investigate.
[/i]

Furthermore, if you are experiencing the issue we are tracking please try these specific troubleshooting steps to temporarily fix the issue.

1) If you have media streaming, shutting this down seems to help
2) If you have local custom soundtracks you are trying to play when starting FN4, this may cause the freeze, in fact even having too many on the X360 seems to cause a problem.
3) If neither of the above two work, try disconnecting your online connectivity
4) Last resort for some users seems to be to remove the HDD or format it

[b]UPDATE - June 25th 1:30 PM PST[/b]

Just wanted to provide a quick update that we are in the midst of working with community members to help narrow down and address the issue. Thank you to everyone that have assisted with the temporary work-around suggestions that have helped fellow users troubleshoot the issues.

For those that have attempted to troubleshoot with no success, please feel free to email me directly at aquinto@ea.com or leave a PM with user persona EA_Baron or persona FightNightSupport.

Obviously the work-arounds are not optimal and we are continuing to work very hard to address the issues that some users are currently experiencing. We appreciate everyone's feedback and especially appreciate those users who have stepped up big time to assist the development team in resolving the issues.

Kind thanks, folks!

[b]UPDATE - June 24th 9:30 PM PST[/b]

Thanks to everyone for posting their information. We are working hard behind the scenes to firstly reproduce this problem and find out a solution to it.

The demo freeze that we investigated seemed to be hardware related, nothing within the game code could be seen to cause the problem, however we continue to dig deeper to see what kind of similarities exist. Based on discussions with affected users, the problem seems to lie somewhere between audio data and online configurations.

Please PM me directly if you are open to working with the FN4 Dev Team to dive deeper into this issue, as we need your help, unfortunately we can’t recreate the freeze issue on any of our hundreds of kits
______________________________________________________________________________________________________________________

We are aware that some users that have had freezing demo issues also have the retail version freezing on them as well. We are continuing to troubleshoot this on our end to determine specifically what the cause is.

The freeze issue seems to be an HDD related issue and specific files contained within. We are still investigating what it is about these specific files on specific HDDs as it is happening to a very small number of users.

What seems to resolve the issue for some is to disconnect your network cable and reconnect once you are past the freeze screen or reformatting your HDD (save game files to Memory Card)
[b]
If your are having a freeze issue, please send me an email with the following information:[/b]

Type of Xbox 360 - Elite, Pro or Arcade?

What dashboard version are you running on your console? Can be found in ‘System Info’

When did you purchase your console?

HDD Size

Remaining Space on HDD after the download

Connection Speed

Router type/Model

Wireless or Cable?

What time and date did this occur?

Do you have other games that freeze on the machine?

Troubleshooting

What is your Gamertag?

Where does the locking up occur? Title? Menu? Gameplay?

Does it always lock up at the same spot?

Does disconnecting the network cable help?

Is you console connected to a PC? Does disconnecting it from the PC remedy the issue?

Does removing your HDD remedy the issue?

Do you have custom music or streaming music on your system? Does moving that to a memory card and deleting it from your HD remedy the issue?

Does it still lock up without a profile signed in?

[b]X360 users who are having the freeze on the title screen try to transfer their custom music to a mem card and deleting them off their HDD? This seems to help that issue.[/b]

[/quote]

It's the Downloaded fighters causing the freeze. I deleted all my downloaded fighters 2 days ago and I have'nt had any problems. It still sucks though that I can't have downloaded fighters in my Legacy mode, that was supposed to be part of the game. It also sucks that I can't have my own entrance music on the PS3. We were told from the start that the game would have these features but we never got them in the game. If you guys are trying to reacreate the freeze so you can find the problem you have to start a Legacy with downloaded fighters in your ranking, thats when all the * starts to happen.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Thu, 2 Jul 2009 23:05:34 GMT
i bought FNR4 today and when i go to legacy mode, and enter create a boxer it freezes almost instantly, not during the load screen but when im filling in general information. now i guess theres a chance i have a bad copy of the disk, but iv heard of people having this problem with multiple copies of the game, and they say it isnt thier hardware and i agree because my xbox is brand new and all my other games are still running fine, so it has to be the game. im going to go trade copies tomorrow but im not very optimistic.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Thu, 2 Jul 2009 23:09:36 GMT
Of course I guess this is what you should expect from a company who's CEO publicly stated that if they reach the release deadline and the game isn't done, they'll release it anyway.
The game freezes at startup on my brother's Xbox as well as mine. From this thread, it seems the reason is my TVersity share. It seems to still freeze even if the music source is set to the console hard drive, though.
I tried blocking his Xbox with Vista's built in firewall, hopefully that will work. Have to get him to try it yet.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Drewbaby — Fri, 3 Jul 2009 00:19:57 GMT
I like the name of this thread.."Rare Freeze issue"....Rare my *...this happens all the time....come on EA....test your game before releasing it

Re:Rare Freeze issue - Updated 6-29 1:40PM

GeniusBoon — Fri, 3 Jul 2009 06:03:44 GMT
Hi, I'm from the UK and have a quick couple of questions regarding this issue. I bought FNR4 on it's release date over here and it seemed ok for a bit, then I stupidly tried custom play lists. Not from my PC or anything just literally from my Xbox. It kept crashing when simulating through the months. It would get to December and then die.

I knew something wasn't right with the music as when I ejected the disc it kept playing. But anyway, eventually I deleted my playlists and it seemed ok again. But then RRoD, and we all know what that means. It appears that more and more people seem to be getting the 3 red lights of death after playing FNR4.

I'm concerned about a number of issues here. I now know of a high number of people returning their games because of the worry of this now rather plagued title. It's ok for some of them as they have managed to take their game back prior to it killing their machine. My Xbox however seems to have died.

I'm now reading reports of people experiencing all these exact same problems who aren't even using custom play lists so I'm not sure that can be the be all and end all of this problem.

But what concerns me the most, is that you were made aware of this situation by US players BEFORE the release in the UK yet nothing was done to stop people buying it and messing up their machines. Obviously you needed some more money and the idea of delaying the distribution was just too ludicrous for words. Well thank you, my Xbox really appreciates that.

Now I have to decide how to get my only-just out of warranty xbox fixed.

With all the reports of FNR4 causing over-heating problems etc I do not believe my machine failure to be anything near a coincedence. It has never had any problems and no other games I was playing near the time of purchasing FN have given me problems.

Maybe those with older Xbox's like mine will suffer more than just freezing problems, i.e. RRoD because our machines aren't up to the cooling standard of the newer machines, if so, where's the warning on the case?

Regards
Richard

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Fri, 3 Jul 2009 06:38:44 GMT
wheres the patch ea... this is taking the *.. this is gonna burn you

Re:Rare Freeze issue - Updated 6-29 1:40PM

GeekdUp — Fri, 3 Jul 2009 08:40:54 GMT
i think it not only the xbox 360 users who have a problem with the freezing issues.

i myself have a ps3 i purchased the game on launch day and ever since have not gone past my second fight in legacy mode as its either froze or reset the ps3 system.

the other issue is in legacy mode there seems to be a glitch where when i choose my boxer the pic of the box will be of someone else eg pick hatton and picture on legacy mode will be of foreman how does this work!!!!

n e ways i hope there is a software update soon as this excellent game which is value for money does not let me down.

i hope ea will resolve all these glitches and problems soon for a better gaming experiance.

thanks.

GeekdUp

Re:Rare Freeze issue - Updated 6-29 1:40PM

SolaGee — Fri, 3 Jul 2009 09:05:59 GMT
My ongoing email with EA. Here is their latest response. I honestly cannot believe these idiots. I can care less what some are saying that the game did not cause the RRoD but it is just too much of a coincidence. Several other games I have played in the past never gave me such issues. The battle continues. At least Microsoft will receive my console soon and hopefully get it fixed with a quick turnaround.

[b]Them:[/b]

Greetings,

We appreciate your time and patience in this matter. Based on the information you have provided, I can definitely understand your point of view. Please know that if there was indeed an issue with Fight Night Round 4 causing 360 consoles to RRoD, there would be an announcement made by EA. After some investigation, it appears that this issue has only affected a small amount of users. However, if you still would like to return your copy for refund, and you need an unopened version to present to the retailer, our warranty program can provide that to you. Please visit the following site for all the information you would need to accomplish that exchange.

http://support.ea.com/cgi-bin/ea.cfg/php/enduser/olh_adp.php?p_faqid=10731&p_created=1124426578

If you have any further questions or concerns please reply to this email or visit our extensive knowledge base online at http://support.ea.com.

Thank you,
David I.
EA Online Support

[b]Me:[/b]

David,

This is just freaking crazy. According to your warranty program, if I want a replacement or exchange for your defective product, you expect me to pay $20 to get a replacement? Are you guys really serious?

wow....

Anonymous — Fri, 3 Jul 2009 10:29:50 GMT
[color=red]My xbox was, and always had been, working fine until I bought fight night round 4. Did not do anything to disk and did not over-play game or do anything else to cause console to break. After 2-3 days of playing freezing of screen (in a way never had seen prior) started to occur more and more until it could not go more than 5 minutes even with no game inside. Now Xbox will not even turn on and has those red rings. You ask to email you the answers to the questions you posted but where is your address?[/color]

Re:Rare Freeze issue - Updated 6-29 1:40PM

ROO30 — Fri, 3 Jul 2009 11:42:24 GMT
Any one else having a clean disc error when on soe save screens?

Second disc now and I have had to disable the autosave and only save progress when in Legacy central

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Fri, 3 Jul 2009 13:31:52 GMT
I have a 20gb hard drive. At first I thought it was my console, because after my initial running of Fight Night Round 4 (which required a software update on first use), my console would freeze up even when the game disc wasn't in the drive. It definitely freezes with Round 4 running. In fact, the game only played the first time.

I don't have any music or other files installed and have never played any game online.

To ensure it wasn't my console I put in the FN Round 3 game. It runs fine, no problems at all.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Fri, 3 Jul 2009 14:18:34 GMT
A small amount of players my *. EA really *'ed up on this one.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Fri, 3 Jul 2009 18:09:55 GMT
I have problems when playing the game, and they happen quicker when using legacy mode, but I do not have Xbox live and do not have any music uploaded onto my harddrive. I would appreciate a reason why and to know when some new fixed FN4 games will be released in the UK so that I can buy it again, having returned 2 already. I understand the EA sports team is working around the clock aswell, but whats the problems really, noone else seems to have problems making games simply work, and its quite unprofessional that it was left so late after releasing the game that the problem was even noticed. Im quite dissapointed as alot of fans must be.

Re:Rare Freeze issue - Updated 6-29 1:40PM

BLA7E — Fri, 3 Jul 2009 18:21:29 GMT
Yep...so now it's come to this....

Now EA's advertised features are breaking the game and rendering it unplayable

- custom music
- custom boxers to play with and against in legacy
- can't edit fighter in career mode...yeah, b/c it's 2009 and I really want to play as my cab looking the exact same for 50 fights....esp since your gonna want me to buy DLC gear. Nice incentive.

All this in addition to the the [b]KNOWN problem of causing RRoD[/b] on 360s and the disc read error....all EA related problems

- lockups cause it's freaking out with custom playlists (that you've likely used for ANOTHER EA game)
- lockups b/c they are trying to connect to the internet in some stupid way...how about waiting till the freaking game loads geniuses...instead they put the code in the beginning and it freezes the machine.
- and yes...i[b]t DOES cause a hw problem since it somehow sends the 360 into hyperdrive.
[/b]
they keep saying this is only a 'small' number of users. How can we convince them it's not? I don't trust their 'listing' records. the very least they could do is to have peoples 360s repaired....but still in the end you have a still broke game with advertised features that break the game. A+.

Re:Rare Freeze issue - Updated 6-29 1:40PM

BLA7E — Fri, 3 Jul 2009 18:28:30 GMT
Here's a nice quote for ya....involving 'working around the clock on it'

[i]If you didn't have time to do it right the first time...how are you going to have time to do it right a [b]SECOND[/b] time?[/i]

Unless you use all the proceeds from people who already bought this broken game to hire twice as many staff to 'work around the clock' to fix this broken piece.

I know it's a recession...bu jeez, t how about being part of the solution and not part of the problem...leading consumers to buy defective crap. You need a warning label on your game...like cds, cigarettes and alcohol.

How many games would you sell if we had to sign a waiver in order to buy the game? Waiving all rights for future damage of our 360s....cause that's basically what you've done....'cept without all the 'paper' and 'signing' stuff.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Fri, 3 Jul 2009 18:59:59 GMT
I have an Elite. I am playing legacy with my created boxer and I am 26-0-0 I just changed weight class' from middle weight to light and have a scheduled fight with winky wright. Every time I beat him the game freezes when the gold Fight text gets on the screen and music stops. If I simulate same story. I am not connected to the internet, I have dont have any dlc, I am not streaming any music from my pc... I am just trying to play my game. my gamertag is GreyWolf84. That ought to be enough to recreate something.

wow....

SolaGee — Fri, 3 Jul 2009 19:36:47 GMT
[quote=Anonymous][color=red]My xbox was, and always had been, working fine until I bought fight night round 4. Did not do anything to disk and did not over-play game or do anything else to cause console to break. After 2-3 days of playing freezing of screen (in a way never had seen prior) started to occur more and more until it could not go more than 5 minutes even with no game inside. Now Xbox will not even turn on and has those red rings. You ask to email you the answers to the questions you posted but where is your address?[/color][/quote]

Again, same thing that happened to me.

What is more annoying is those idiots in here who are trying to defend EA and FNR4 by stating that the game did not cause the RRoD.

[b]ALL EVIDENCE POINTS TOWARDS THE GAME CAUSING THE RRoD MORONS!!! [/b]

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Fri, 3 Jul 2009 20:14:01 GMT
Damn it! No updates and no help. Now you gotta wait the full weekend and maybe an additional "2-3 weeks" before their "might" be a fix. This is BUNK! How the hell did they not see this before they released this game.

They say this is a rare issue. But so far theirs 29 pages on this forum alone concerning the same issue and i'm sure that alot more people have this same problem and don't know where to go.

THe game itself is pretty amazing... but with all these problems in the MAIN mode of play, and all the advertised options that you cannot do because it will freeze your game or your system....this makes me want to return the game and get a non-ea sports related game. What a waste of 80 dollars.

Re:Rare Freeze issue - Updated 6-29 1:40PM

PsyEd — Fri, 3 Jul 2009 23:28:42 GMT
Wow the very reason I left PC gaming bites me back for FN4 on 360 And please change the title of this thread...it's not a RARE issue but a very [b]WELL KNOWN[/b] issue on 360 version.

The correct fix for mine is to disable media sharing on my PC...then it loads or else it hangs. Similarly disconnecting any network cable or wifi from 360 will get the game working. The game also has overscanning issue...but I'm not going to go there.

I have...
HALO LE 360 w 120gb HDD
Pro 360 w 120gb HDD

and both has the freezing issue. I don't like to turn off my media sharing on my pc every time I play this game as I often use my 360's to stream media.

Note to the dumb * who did QA for FNR4 game...you suck at your job.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Sat, 4 Jul 2009 05:05:29 GMT
install to hard drive... works fine now

Re:Rare Freeze issue - Updated 6-29 1:40PM

PsyEd — Sat, 4 Jul 2009 07:38:25 GMT
^ installing on HDD didn't solve mine...same goes booting the game without it.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Sat, 4 Jul 2009 10:59:43 GMT
alright so when the hell they gona fix this thing. i feel like they gona just screw us over or something like that.

Re:Rare Freeze issue - Updated 6-29 1:40PM

LorenceBeDe — Sat, 4 Jul 2009 11:05:49 GMT
ARRRG keeps freezing when i try to move up a weight-class

im scared to keep trying because of RRoD so what should i do??

How long do we have to wait for a patch??

Re:Rare Freeze issue - Updated 6-29 1:40PM

e a s y 9 0 9 — Sat, 4 Jul 2009 13:12:11 GMT
[color=red] My xbox was, and always had been, working fine until I bought fight night round 4. Did not do anything to disk and did not over-play game or do anything else to cause console to break. After 2-3 days of playing freezing of screen (in a way never had seen prior) started to occur more and more until it could not go more than 5 minutes even with no game inside. Now Xbox will not even turn on and has those red rings. You ask to email you the answers to the questions you posted but where is your address?
[/color]
--------------------------------------------------------------------------------------------------------------------------------------
[i]
Again, same thing that happened to me.
What is more annoying is those idiots in here who are trying to defend EA and FNR4 by stating that the game did not cause the RRoD.
ALL EVIDENCE POINTS TOWARDS THE GAME CAUSING THE RRoD MORONS!!![/i]
-------------------------------------------------------------------------------------------------------------------------------------

And to me...
For all you experiencing problems while playing [b]BE CAREFUL[/b] because soon you may have problems playing all of your games or just using your xbox without a game in it at all! Fu*k the BS, this game killed my console no doubt about it. End of story.

But at least EA is handling the problem with dignity and taking a professional approach to help those they screwed over.......
wait.....
HAHA EA where are you guys at? I dont know if I should be furious or laugh at you clowns ... I will get my my console fixed myself and throw your game in the trash to save myself time with anymore of your products.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Sat, 4 Jul 2009 15:11:18 GMT
my xbox is the premium...20g hdd...
i just found this forum....and tried to disconect the network cable...and it worked =D
it must really be the audio stuff....i don´t have any music on my hdd... but have lots on my pc...that was being recognized in my xbox music library...

Re:Rare Freeze issue - Updated 6-29 1:40PM

DEATHGOD909 — Sat, 4 Jul 2009 16:56:56 GMT
it freezes in legacy mode when i try to go up in weight classes i have the ps3

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Sat, 4 Jul 2009 17:24:28 GMT
Mine is freezing all the time in Legacy mode as well. It's not even worth playing the game if it's going to freeze up so much. EA please fix this. I'm playing on a 360 with the game installed to the 120gb drive.

Re:Rare Freeze issue - Updated 6-29 1:40PM

xxAUGUSTUSxx — Sat, 4 Jul 2009 17:57:28 GMT
EA does'nt give a * about the suckers who already spent there money. They're just going to keep waisting time so we all forget about it. If this is what the game is then is'nt that false advertisement?

Re:Rare Freeze issue - Updated 6-29 1:40PM

xxAUGUSTUSxx — Sat, 4 Jul 2009 18:03:15 GMT
EA does'nt care about the suckers who waited they're money. They're just going to keep waisting time until we just forget about it. I just don't get it, is'nt there some kind of law against what they are doing to us? Is'nt that like false advertisement or something? I just don't understand why we are supposed to just take it on the chin. I say just for the inconvenience, we should automatically get free copies of Fight Night Round 5 when it comes out. Maybe by 2011 they'll be able to release a game we can actually play.

Re:Rare Freeze issue - Updated 6-29 1:40PM

SolaGee — Sat, 4 Jul 2009 18:23:53 GMT
EA where the * are you guys. I will not quit or forget about this as this is an injustice to all your loyal passionate fans who buy your products faithfully! I mean what the * really?

Is this how you treat your customers who have spent an average of $63 to buy your game that is causing all sorts of issues for us? Many of us now have RRoD Xbox consoles because of FNR4 and all we are getting from you guys is the silent treatment. It is not fair, or right the way you are acting. It is very embarrassing how all this is going down.

For you * * forum mods, forward this to the higher up managers to see the complaints. I mean a * forum 30 pages deep is not a "RARE" * issue you MORONS. I've about had it with your companies lackadaisical approach to this issue and it is not fair. I might be one person, but I am not scared or afraid to go against the machine that is EA. I will make it a point to fight to the finish until you resolve this issue. Your responses so far have not helped and as days go by, more and more people are having issues, and some are out of a console like myself as your crappy * product caused my box to RRoD. I don't care what anyone says it * did. You are lucky that more prople are not aware of this forum as I bet this page would have grown to about 90 pages!

Again EA, grow a pair, and deal with this * issue as this is going on for too long. I was so looking forward to playing FNR4. I got the game and popped it into my console and did not enjoy it as it crashed my console. You know what EA, you guys should not bother with developing your EA MMA fight as your idiotic * cannot get a boxing game right, how the * are you going to create a game that will have to use hands and feet? It is a surprise that this issue was not caught in QA. What the * is your QA staff doing?

We all need to voice our concerns and not let up on EA. We have to flood their support with emails about this issue. We should not rest till we get a resolution!

EA wake the * up and do something about this. MORONS!

Re:Rare Freeze issue - Updated 6-29 1:40PM

Sharp43 — Sat, 4 Jul 2009 18:24:48 GMT
Does anyone have a remedy for the legacy mode freeze issue. this is ridiculous

Re:Rare Freeze issue - Updated 6-29 1:40PM

Dawg360187 — Sat, 4 Jul 2009 19:31:32 GMT
i don't play legacy mode anymore cause it freezes on my ps3. i play online unranked matches and win most of the time cause of how i feel about ea. no mlb games now this cmon ea

Re:Rare Freeze issue - Updated 6-29 1:40PM

LorenceBeDe — Sat, 4 Jul 2009 19:39:37 GMT
[quote=ps3.xxAUGUSTUSxx]EA does'nt give a * about the suckers who already spent there money. They're just going to keep waisting time so we all forget about it. If this is what the game is then is'nt that false advertisement?[/quote]

Guys...

everyone is pissed off... but, you must of read the 1st post on this thread right??

the Dev team are looking into it and a patch should come in about three weeks (fingers crossed)

i really don't think any company who wants to stay in business would * their customers this hard..

surely???

Re:Rare Freeze issue - Updated 6-29 1:40PM

Shaco6869 — Sat, 4 Jul 2009 21:51:48 GMT
I'm really disappointed, I have been waiting for this game for years. Finally got my pre order copy. I don't like not having button punching but I am getting better with the sticks (still hope they do a DLC for buttons though). Now the game is freezing through fights in Legacy mode. This is seems to be getting worse as I can't progress in legacy mode as my fight keeps freezing in the 7th round. This is very frustrating. After reading the forum I am afraid to even try to continue playing the game as I don't want RROD. You guy's need to sort this out. Most anticapated game of the year and full of problems. I would be happy if I could DLC buttons and the game didn't freeze all the time.

Re:Rare Freeze issue - Updated 6-29 1:40PM

BLA7E — Sun, 5 Jul 2009 02:02:37 GMT
yep, I support folks...we will not be forgetting about this bs.

It's stupid that factors, even advertised 'features' (cab importing for legacy, custom entrances, online compatibility0 break this game. This is IN ADDITION TO THE LOCKUP SPLASH ISSUE that has caused may people RRoD and 'disc read' errors. This is a direct result of the code sending the 360 into hyperdrive mode, causing it to overheat and some parts to become unattached (dvdrom spinng).

You even have PS3 people complaining about lockups in legacy, and I'm sure it all has to do with something else that "EA has told someone to do' as part of advertised feature for a game. Music Or a glitch on editing a cab during legacy...hello..calling from 2009...playing a 'career mode' in a game should be elementary at this point. Import boxers...save cab edits during 'season'...don't screw up faces with other fighters...this isn't like we are asking for the world here EA...just the crap you said you deliver on, and the basic crap that's been included in every sports game released the past few decades...even other EA games..yeah....I know,...it's hard to admit. but come on...this is seriously unacceptable.

Damage to hardware...broken game...flawed legacy mode... (and by 'flawed" i mean frozen and unplayable).

Yes. Unacceptable.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Apokalipser — Sun, 5 Jul 2009 09:16:05 GMT
I sent my 360 off on Thursday....damn! brand new 360 that Microsoft sent me last year and FN4 started making it freeze what a joke! EA really need to respond and give us a fix and some form of compensation this is a joke that we've bought the game on release date etc and we're treated to this!!! PLUS DLC will probably cost a bomb we shud be given it for free.

Re:Rare Freeze issue - Updated 6-29 1:40PM

SolaGee — Sun, 5 Jul 2009 12:42:54 GMT
[quote=xbox.Apokalipser]I sent my 360 off on Thursday....damn! brand new 360 that Microsoft sent me last year and FN4 started making it freeze what a joke! EA really need to respond and give us a fix and some form of compensation this is a joke that we've bought the game on release date etc and we're treated to this!!! PLUS DLC will probably cost a bomb we shud be given it for free.[/quote]

I'm in the same boat that you are in. I have no console since it is shipped off to Microsoft. I have never had a RRoD prior to this. EA needs to fix this ASAP and figure out how to compensate everyone.

Re:Rare Freeze issue - Updated 6-29 1:40PM

T Kirchman 101 — Sun, 5 Jul 2009 17:24:16 GMT
damn. my legacy mode keeps freezing.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Sun, 5 Jul 2009 19:47:02 GMT
[quote=Anonymous]my xbox is the premium...20g hdd...
i just found this forum....and tried to disconect the network cable...and it worked =D
it must really be the audio stuff....i don´t have any music on my hdd... but have lots on my pc...that was being recognized in my xbox music library...

[/quote]

Turning off Media Sharing worked for me too. here's how.

http://windowshelp.microsoft.com/Windows/en-US/help/dd550b2d-7d3e-498d-9ef7-3c200c6826af1033.mspx

Re:Rare Freeze issue - Updated 6-29 1:40PM

loko1920 — Mon, 6 Jul 2009 08:07:26 GMT
After the holiday break, I would assume that we would have an update from EA.

[b]EA, please give us an update.[/b] How is the patch coming along? Will it address all freezing and eventual RROD (including freezing during gameplay and freezing not associated with custom playlists)? Please let us know so we know what to expect and what not to expect with the patch. Thanks.

Re:Rare Freeze issue - Updated 6-29 1:40PM

Anonymous — Mon, 6 Jul 2009 09:20:07 GMT
I have a brand new XBox 360 pro; no custom play lists (don't even know what that is). The game freezes in Fight Now and in Legacy mode, at different stages. Sometimes the sound goes first, then the game freezes a few minutes later. I don't want to erase/remove the HDD, I don't know how to get a patch (I'm not planning on using XBox Live).
I've never had any problems with PS or PS2. Now I have an XBox 360 and 2 of the five games I have give me freeze problems (the other is the Trivial Pursuit game that came with the console). I'm thinking this sucks as bad as Windows...

How do I get my money back???

Re:Rare Freeze issue - Updated 6-29 1:40PM

Mauinho — Mon, 6 Jul 2009 09:55:42 GMT
right i got a frezze issue and im only reporting because it seems to happen when saving and has corrupted 2 of my saves on legacy and that is very very anoying
xbox pro from launch (rrod 4x) but still here going strong after free repair, hdd 20gs, wifi,2 mgs connection, netgear router, only other games that randomlly freeze are fallout3 after the expasions were downloaded but very rarelly and never messing with my saves ( thank god) .
only happened on legacy so far about 6 or 7 times and its always when saving ,disabled autosave and its a bit better but it still does it ( remenber to make 2 saves for ur legacy if u dont want to start from fresh again) the game is playable and very good and im just reporting because its anoyng to have to save manually twice everytime i do a fight just because im afraid to get my save corrupted again
hope it helps in anyway
and hope to get a fix soon
ta