I cant enter the external arena, but not the EA sports arena. Why?
I've registered with both EA and virgin and in both accounts added fifa 12 to "my games."
I contacted virgin gaming, because i found a post with the same issue, and the reply was to contact virgin gaming.
Viring gaming responded saying:
Thanks for letting us know, and we are aware of the issue and working to get it fixed. Please be patient and we will resolve the issue as soon as possible.
Several days later no fix. So i contacted them again. Virgin's response:
Thanks for letting us know. In order to resolve this issue we're going to reset your account. You will not be removed from any tournament or challenge you are currently entered in, and you'll be able to pick up from where you left off after re-adding your games to your profile using your new online id and EA SPORTS email.
We apologize for the inconvenience, and if you have any questions or concerns please let us know so we can further assist you.
Still no fix....